Pullman Bangkok Hotel G

Hotels
•
Pullman Hotels and Resorts
8.8 (3056 reviews)
188 Silom Road, Bangrak , Bangkok , th
+66 2 352 4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Professional staff
Good breakfast options
Cons:
Dirty and old furniture
Limited cleanliness standards
Poor room maintenance
Cockroaches in rooms

Categories

Cleanliness
7.75
Multiple mentions of dirty furniture and cockroaches indicate poor cleanliness.
Service
10
General positive mentions of staff professionalism and politeness.
Location
10
Positive feedback regarding convenient location and accessibility.
Room Quality
8.22
Rooms described as tired and old, affecting overall satisfaction.
Amenities
8.76
Breakfast options noted as good, but overall pool condition disappointing.
Value for Money
7.71
Guests expressed disappointment regarding cost versus quality.
Food and Beverage
9.24
Breakfast quality praised, though room for improvement noted.
Overall Experience
8.7
Mixed reviews with notable positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:37

Property Description

Modern Accommodations with Stunning Views

Luxurious Amenities for Ultimate Relaxation

Gourmet Dining Experience

Book your stay at Pullman Bangkok Hotel G - SHA Plus Certified now to experience luxury and convenience at its best!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

8.8
Based on 3056 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.22
Amenities: 8.76
Value for Money: 7.71
Food and Beverage: 9.24
Overall Experience: 8.7
H
henryhY9601ZP • Solo travel • Brisbane, Brisbane Region, Queensland
10
Great to be back here again 💙💙
Pros:

Having stayed here a couple of times pre covid and had always great stays, thus decided to stay here again. I was truly pleased with the hospitality from all staff I came across with. I loved my G Suite white room, the 24 hour gym, the steam and sauna facilities, breakfast spread at the main resto, a la carte breakfast at the Executive Lounge, afternoon tea and evening drinks at the Executive Lounge. 💙💙💙
All staff work very hard to make sure guest satisfaction is met seamlessly.
Thank you so much Khun Guitar and Khun Pleng for your hospitality.
Hope to see you again soon.

2026-07-27 • via Tripadvisor
N
nathana_llel2018 • Family • Guadeloupe
10
Some special people
Pros:

Special thanks to Ying 💕🫶
Every morning at Tiva…

2026-07-25 • via Tripadvisor
T
Tareq • solo_traveller • ae
10
Solo traveler
Pros:

The staff

Cons:

Nothing

2026-07-25 • via Nuitee
P
Passport07856973571 • Solo travel
10
Breakfast
Pros:

Thank you,khun Ying, for your wonderful service at breakfast. You were always friendly, welcoming, and smiling. You made our mornings even more enjoyable. She made a delicious iced drink for me. Thx khun ying

2026-07-24 • via Tripadvisor
G
Gabriele • family_with_children • ae
10
Molto accogliente, ottima vista delle camere e molto comodo anche il ristorante nella lobby dell hotel
Pros:

La location e lo staff molto cordiali

Cons:

Sinceramente mi è piaciuto tutto

2026-07-24 • via Nuitee
R
Raisina Le Bras • couple • kh
9
2026-07-24 • via Nuitee
S
stephen • couple • hk
8
2026-07-23 • via Nuitee
S
Sean • couple • lk
5
Pros:

Location, facilities

Cons:

I was not informed about the deposit at check in, and when I inquired about it by messaging the property on booking.com I was told that if Im not comfortable leaving a deposit I can talk to the reception. However, when I told him about it (Alect was the receptionist) he told me that it was hotel policy and showed me the sign in front. I could not find this policy even on their website. I hated the fact that the mandatory deposit was a surprise to us

2026-07-22 • via Nuitee
P
peter • couple • gb
10
Pros:

Fantastic location and cool hotel with great facilities

2026-07-22 • via Nuitee
S
shelbatra • solo_traveller • be
10
This is a great experience of bangkok . If you lucky you get also the most amazing views .
Pros:

Very clean large solid well situated

Cons:

/

2026-07-21 • via Nuitee
R
Robert • solo_traveller • us
10
2026-07-20 • via Nuitee
P
Pannipa • family_with_children • no
9
2026-07-20 • via Nuitee
D
DuarD • couple • th
7
2026-07-16 • via Nuitee
D
David • solo_traveller • us
10
Pullman
Pros:

Hotel is well kept. Room was large.

Cons:

Restaurants priced very high. Food was not served hot on two of the restaurants.

2026-07-14 • via Nuitee
C
Christine • solo_traveller • de
5
2026-07-14 • via Nuitee
S
sudeep • couple • gb
8
2026-07-14 • via Nuitee
D
Dani • solo_traveller • hu
5
Gay hotel, run down old interior.
Pros:

Very nice view, very, good breakfast

Cons:

Very old furniture, stretched floor, rundown hotel,
With family it's was a suprise to arrive to a GAY flagged entrance ...it's a gay hotel basically which is ok, just very loudly showing it's gay friendly.

2026-07-13 • via Nuitee
A
Angelika • couple • pl
10
2026-07-12 • via Nuitee
M
MurrayIsMyName • Solo travel • Wellington, Greater Wellington, North Island
8
Sometimes management need to invest in their best asset - their people!
Pros:

I visit Bangkok regularly and mostly stay at the outstanding Banyan Tree hotel. However, my last 3 visits have seen me staying at Pullman g on the executive lounge floor. The staff at the executive lounge generally provide an adequate level of customer service. However, one person goes above and beyond! Henry is consistently the star performer in the executive lounge. His energy and enthusiasm is sadly without peer. I was shattered, therefore, to learn that Henry has tendered his resignation. Henry should be the executive lounge manager, or better yet, the general manager of the hotel.
I did enquire at reception to talk to the general manager, to be told “We don’t have a general manager”. Therefore, regrettably I feel the only way for me to express my disdain for Pullman g management is to use this forum.
The rooms are dated, the hallways are overdue a makeover. It seems this once 5 star hotel is now struggling to get beyond a 3 star plus. Come on Pullman g, inject some of your profits back into renovation and training. And recognise Henry as the valuable asset he clearly is, and pay him whatever it takes to keep him on the payroll. He could be the hospitality trainer/manager. Standards would rise and guests would receive the level of professionalism for which they are paying.

2026-07-11 • via Tripadvisor
R
Ralph Nikko • couple • ph
1
Unpleasant and they don’t follow the standard quality service.
Pros:

Nothing!

Cons:

The facilities were old and not properly maintained. The restroom in the lobby stinks and is dirty. The staff weren’t accommodating and unhelpful. We left our luggage at the concierge after check-out only to receive it dirty and with white paints.

2026-07-11 • via Nuitee