DoubleTree by Hilton San Antonio Downtown

Hotels
•
Doubletree by Hilton
8 (1429 reviews)
502 W. Cesar E. Chavez , San Antonio , us
+1 210-224-7155

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
High Parking Fees
Food Options

Categories

Cleanliness
7.5
Several mentions of cleanliness issues, particularly old carpets and humid odors.
Service
9
Positive comments on staff friendliness and attentive service.
Location
9
Positive remarks on convenient location and access to attractions.
Room Quality
8.5
Rooms were generally clean, but some issues noted with amenities and maintenance.
Amenities
8
Amenities mentioned were clean but lacked essentials like a microwave; parking fees were a negative.
Value for Money
7
High parking fees and mixed feelings about overall value.
Food and Beverage
6.5
No breakfast included and some negative comments regarding food options.
Overall Experience
8.5
Most guests had a good experience, with some issues but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:18

Property Description

Central Location near San Antonio River Walk
Experience the heart of San Antonio at Doubletree Hotel Downtown. Enjoy on-site dining at Ventana's Bistro and explore the nearby River Walk.

Comfortable Rooms with Convenient Amenities
Relax in guest rooms equipped with a coffee maker, work desk, and in-room movies. Everything you need for a comfortable stay.

Convenient Facilities and Services
Stay active at the fitness room, take advantage of room service, dry-cleaning, and baggage storage. Your convenience is our priority.

Ready to experience San Antonio in comfort and style? Book your stay at Doubletree Hotel San Antonio Downtown now!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8
Based on 1429 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 8.5
S
Shovondric • family_with_children • us
10
2026-08-29 • via Nuitee
R
Rose Marie • couple • us
8
2026-08-22 • via Nuitee
P
Paul • solo_traveller • us
8
Cons:

Pool needed cleaning. Room could use a clock and more than one bar of soap.

2026-08-21 • via Nuitee
V
Viridiana • solo_traveller • us
7
2026-08-16 • via Nuitee
E
ERIKA • solo_traveller • mx
5
Pros:

El hotel esta limpio

Cons:

El costo del parking 30 dlls por día, costo del desayuno, y el personal en front desk nada amables. Ademas la ubicacion no es muy agradable.

Me aloje ahi por sugerencia de Booking ya que mi reserva original fue cancelada.

2026-08-13 • via Nuitee
I
Iskra • couple • mx
8
the suttle was also not easy to reach
Pros:

parking

Cons:

the price and that I wasnt adviced of this exta fee when booking

2026-08-04 • via Nuitee
E
Emerico • couple • us
6
2026-08-03 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-08-03 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-08-03 • via Nuitee
E
Eric • solo_traveller • us
10
2026-08-02 • via Nuitee
S
Stefano Rotatori • solo_traveller • us
10
2026-07-25 • via Nuitee
R
Robert • couple • gb
7
2026-07-24 • via Nuitee
O
Olivia • family_with_children • us
9
2026-07-21 • via Nuitee
T
Tawana • couple • us
7
I probably wouldn’t stay again because the amount I paid per night and it’s supposed to be luxury, was not achieved! Hot
Pros:

The warm cookies at check in

Cons:

Breeds were very small and for the price of the hotel plus parking fees did not add up it’s way over priced

2026-07-20 • via Nuitee
M
Marques • family_with_children • us
7
Pros:

Hotel seemed to be clean.

Cons:

Ive never been to a hotel where ive spent over $300 dollars and the last call to get a drink is 8:45pm especially on a weekend. Causing me to go out to get a drink when I just want to relax.

$40 dollars for breakfast is wild to me as well.

2026-07-16 • via Nuitee
C
Chukwuka • couple • us
1
2026-07-16 • via Nuitee
R
Renaishia • couple • us
10
Always a great stay
Pros:

It’s less than 5 minutes away from the River walk

Cons:

The Fire alarm went off at 12a and we had just got in the bed. Then the elevator wouldn’t work right after that

2026-07-10 • via Nuitee
T
Tarik • family_with_children • us
10
2026-07-08 • via Nuitee
L
Lucilus • solo_traveller • us
10
Pros:

Almost Everything!

Cons:

Parking expense!

2026-07-08 • via Nuitee
M
Melanie • couple • us
10
2026-07-07 • via Nuitee