Copthorne Hotel and Apartments Queenstown Lakeview

Hotels
•
Copthorne Hotels
7.8 (4336 reviews)
88 Frankton Road , Queenstown , NZ
+64 3 442 7950

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
amazing views
friendly staff
great location
spacious rooms
Cons:
cleanliness issues
limited amenities
value for money concerns

Categories

Cleanliness
6.85
Several reviews mentioned cleanliness issues, including unclean bathrooms and towels.
Service
8.85
Many reviews highlighted the friendly and helpful staff.
Location
9.35
Consistently praised for its proximity to attractions and amazing views.
Room Quality
7.85
Rooms were described as spacious and well-equipped, but some noted needed repairs.
Amenities
7.35
Limited amenities reported, with mixed reviews about the condition.
Value for Money
6.35
Complaints about lack of cleanliness and high prices suggest poor value.
Food and Beverage
7.85
Food quality was generally praised, though some mentioned the absence of dining options.
Overall Experience
7.95
Overall stay was pleasant despite some drawbacks, particularly location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:42

Property Description

Stunning Views and Spacious Accommodation
Copthorne Hotel in Queenstown offers 4-star accommodation just a short walk from the resort centre. Enjoy breathtaking views of Lake Wakatipu and the mountains from the comfort of your room.

Variety of Room Options
With 85 modern guest rooms, including superior rooms with private courtyards or balconies, and large 2-bedroom apartments with a full kitchen, there's a perfect choice for every guest. The apartments also feature a spacious living area for added comfort.

Delicious Dining and Convenient Amenities
Indulge in international and New Zealand cuisine at Hillary's Restaurant, offering buffet breakfast and a-la-carte dinner options. Unwind at Rocks Bar with a drink or a light snack. Plus, enjoy free underground parking and WiFi during your stay.

Book now to experience the best of Queenstown at Copthorne Hotel!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that guests under the age of 18 can only check in with a parent or official guardian.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information, please contact Copthorne Hotel & Apartments Queenstown Lakeview using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

7.8
Based on 4336 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 6.35
Food and Beverage: 7.85
Overall Experience: 7.95
A
Aaron • solo_traveller • au
7
Pros:

It was comfortable enough for a short stay of two nights.

Cons:

The breakfast wasn’t great.

2026-09-19 • via Nuitee
K
Kailey • extended_group • au
10
2026-09-19 • via Nuitee
S
Sue • couple • au
8
A pleasant, low key hotel!
Pros:

A comfortable stay and relatively good value for money

Cons:

Decor is a little dated and tired.

2026-09-19 • via Nuitee
M
Ming • solo_traveller • au
7
like the hotel is roomy and comfortable
Pros:

na

Cons:

na

2026-09-18 • via Nuitee
T
Tameisha • extended_group • au
10
2026-09-18 • via Nuitee
Y
Yuko • extended_group • jp
10
Pros:

部屋から見える景気は最高でしたが、宿泊した日は雨であまり見れなかったです。
ホテルで朝食を食べれたけど、お値段の割にはあまり美味しくなく種類も豊富ではなかったです。
ただ、駐車場が地下にあり雨に濡れないこととお部屋は広くとても快適でした。

2026-09-18 • via Nuitee
C
Carly • extended_group • au
6
Pros:

Lovely view
The spa is a good addition
Location not too bad
Nice and quiet around

Cons:

The property was quite dated - the photos aren’t an exact reflection of the property itself.
There were no appropriate cooking equipment- no oven racks in the oven, 1 small pan, and 1 small fry pan
The bowls were children’s size

2026-09-17 • via Nuitee
A
Alex • extended_group • us
6
Pros:

Affordable breakfast in hotel.

Cons:

Hard beds

2026-09-17 • via Nuitee
X
XiaoLei • solo_traveller • cn
8
2026-09-17 • via Nuitee
Z
Zeba • solo_traveller • au
7
2026-09-17 • via Nuitee
J
Janene • solo_traveller • nz
3
Pros:

The bed the view

Cons:

Food was terrible
Decor no personality
Maintance was next door very noisy
Would not stay here again

2026-09-16 • via Nuitee
A
Anastasia • family_with_children • au
8
2026-09-14 • via Nuitee
M
Maria • extended_group • nz
10
Lovely stay, we will return
Pros:

The room was spacious and clean with a spectacular view. The housekeeping staff did a great job each day also

2026-09-14 • via Nuitee
W
Wendy • family_with_children • nz
7
Comfortable but could do with some upgrades
Pros:

Very comfortable beds, parking, views

Cons:

No air conditioning, needs updating, room smelled of Indian food. Floor creaking upstairs, water pressure not fantastic

2026-09-13 • via Nuitee
B
Brandon • couple • nz
6
2026-09-13 • via Nuitee
M
Mikayla • family_with_children • au
9
2026-09-13 • via Nuitee
B
Bronwyn • couple • au
8
2026-09-13 • via Nuitee
K
KOICHI • family_with_children • jp
8
ベランダからの景色は良かった
Pros:

朝食が結構美味しかった。また、無料のウォーターサーバーがあったペットボトルが高い町なので、助かった。

Cons:

お湯を使いすぎると、その供給元のタンクのお湯がなくなって、シャワーが長時間使えなかった。

2026-09-12 • via Nuitee
D
Dheepa • solo_traveller • au
10
Pros:

I had a wonderful stay and really enjoyed my time here. The place was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The location was convenient, and the overall atmosphere was lovely. 

Cons:

NA

2026-09-12 • via Nuitee
K
Kenneth • solo_traveller • au
7
Short and comfortable
Pros:

Clean and handy to town

2026-09-12 • via Nuitee