Copthorne Hotel and Apartments Queenstown Lakeview

Hotels
•
Copthorne Hotels
7.8 (4336 reviews)
88 Frankton Road , Queenstown , nz
+64 3 442 7950

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
amazing views
friendly staff
great location
spacious rooms
Cons:
cleanliness issues
limited amenities
value for money concerns

Categories

Cleanliness
6.85
Several reviews mentioned cleanliness issues, including unclean bathrooms and towels.
Service
8.85
Many reviews highlighted the friendly and helpful staff.
Location
9.35
Consistently praised for its proximity to attractions and amazing views.
Room Quality
7.85
Rooms were described as spacious and well-equipped, but some noted needed repairs.
Amenities
7.35
Limited amenities reported, with mixed reviews about the condition.
Value for Money
6.35
Complaints about lack of cleanliness and high prices suggest poor value.
Food and Beverage
7.85
Food quality was generally praised, though some mentioned the absence of dining options.
Overall Experience
7.95
Overall stay was pleasant despite some drawbacks, particularly location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:42

Property Description

Stunning Views and Spacious Accommodation
Copthorne Hotel in Queenstown offers 4-star accommodation just a short walk from the resort centre. Enjoy breathtaking views of Lake Wakatipu and the mountains from the comfort of your room.

Variety of Room Options
With 85 modern guest rooms, including superior rooms with private courtyards or balconies, and large 2-bedroom apartments with a full kitchen, there's a perfect choice for every guest. The apartments also feature a spacious living area for added comfort.

Delicious Dining and Convenient Amenities
Indulge in international and New Zealand cuisine at Hillary's Restaurant, offering buffet breakfast and a-la-carte dinner options. Unwind at Rocks Bar with a drink or a light snack. Plus, enjoy free underground parking and WiFi during your stay.

Book now to experience the best of Queenstown at Copthorne Hotel!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that guests under the age of 18 can only check in with a parent or official guardian.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information, please contact Copthorne Hotel & Apartments Queenstown Lakeview using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

7.8
Based on 4336 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 6.35
Food and Beverage: 7.85
Overall Experience: 7.95
W
White • family_with_children • au
10
Excellent hotel, lovely stay. We will be back
2026-08-30 • via Nuitee
T
Teodor • extended_group • au
10
Nice, relaxed and beautiful!
Pros:

The b'fast was very good with excellent choice of food and fruits.
Nice and hot.
The room was very clean and comfortable.

Cons:

I can't think of anything.
Everything and everyone was very good and polite.

2026-08-29 • via Nuitee
K
Katie • family_with_children • nz
7
2026-08-29 • via Nuitee
M
Mel • extended_group • nz
8
2026-08-28 • via Nuitee
K
Kanessa • solo_traveller • nz
9
Pros:

I liked the view and the location of the hotel

Cons:

It was a bit hard to find the laundry room, couldn't find it but thats okay

2026-08-27 • via Nuitee
S
Shae • family_with_children • nz
7
Pros:

Location and value

Cons:

N/A

2026-08-27 • via Nuitee
E
Emma • couple • au
8
2026-08-26 • via Nuitee
D
Darlene • couple • au
8
2026-08-25 • via Nuitee
M
Matthew • couple • au
9
Great location close to town
Pros:

Convenient location close to town . Good size apartment.

Cons:

No issues

2026-08-24 • via Nuitee
A
Angus • family_with_children • au
7
Location and views made the stay
Pros:

Good location and amazing lake views with off street parking and friendly helpful staff

Cons:

Rooms pretty dated and could do with some updates, spa facilities average (spa chucked in corner of a room with some makeshift steps and mouldy headrests.

2026-08-24 • via Nuitee
S
Sandy • couple • nz
6
Pros:

Location was handy to central Queenstown shops etc

Cons:

Old dated facilities

2026-08-23 • via Nuitee
M
Mitchell • couple • au
8
2026-08-21 • via Nuitee
C
Clare • couple • nz
8
Pros:

Location

2026-08-20 • via Nuitee
D
Dominique • family_with_children • au
9
2026-08-20 • via Nuitee
E
Evan • couple • au
8
2026-08-19 • via Nuitee
E
Emma • couple • au
7
Great location and gorgeous views
Pros:

Great location, stunning views from the balcony and big car park on site.

Cons:

Housekeeping can be quite consistent, one morning we were woken at 8:30am with a housekeeping knock we advised we’d be heading out later however they continued to knock two more times before 9:30. Our fault for not putting a do not disturb sign on the door but felt either way that was really early and continuing to knock after we advised we’d be around for a while was a little frustrating.

2026-08-19 • via Nuitee
F
Fred • family_with_children • pf
6
2026-08-18 • via Nuitee
A
Annie • family_with_children • au
6
The hotel is older than i thought,and lay out is not covenient like theres a stair going up to the elevator to think th
Pros:

Location

Cons:

Facilities

2026-08-17 • via Nuitee
S
Sangster • family_with_children • nz
8
Met our needs.
Pros:

The facilities were good, just think it could do with a bit of love. Looking a little tired.

Cons:

Could do with a little love and a good lick of paint.

2026-08-17 • via Nuitee
W
Waipaare • solo_traveller • nz
6
2026-08-17 • via Nuitee