Quality Inn & Suites Memphis East

Hotels
Quality Inn
6.2 (195 reviews)
1335 McRee Street , Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Affordable price
Clean bedroom
Cons:
Dirty rooms
Unsafe environment
Poor service

Categories

Cleanliness
4.95
Room was dirty, filthy bath, and overall unsatisfactory cleanliness.
Service
8.95
Reception was not professional or compassionate, but did offer another room.
Location
7.95
Concerns over safety due to loiterers outside.
Room Quality
3.95
Room felt unloved with stains and damaged locks, making it uncomfortable.
Amenities
6.95
Fridge did not work, and the pool was poorly maintained.
Value for Money
5.95
Perception of being deceived by the brochure; poor value.
Food and Beverage
6.95
No details mentioned, but overall experience suggested low quality.
Overall Experience
3.95
Worst hotel experience ever, emotional distress from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Convenient Location and Amenities
Quality Inn & Suites Memphis East, located just 13 km from the University of Memphis, offers a free continental breakfast and features such as free WiFi and a seasonal outdoor pool. The rooms are well-equipped with a flat-screen cable TV, refrigerator, and microwave, ensuring a comfortable stay.

Business-Friendly Services
The hotel provides a free business centre, fax, and photocopy services, catering to the needs of business travelers. Additionally, guests can benefit from the convenience of a launderette and free on-site parking during their stay.

Explore Memphis with Ease
Conveniently situated 30 km from Graceland and the Memphis International Airport, and just a short drive from Beale Street nightlife, Quality Inn & Suites Memphis East offers a prime location for exploring the best of Memphis.

Book your stay now at Quality Inn & Suites Memphis East for a memorable and convenient Memphis experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 195 reviews
Cleanliness: 4.95
Service: 8.95
Location: 7.95
Room Quality: 3.95
Amenities: 6.95
Value for Money: 5.95
Food and Beverage: 6.95
Overall Experience: 3.95
M
MelcJsin family_with_children us
4
Comfy bed but bad neighborhood
Pros:

The king size bed was comfortable, the hotel room itself was immaculately cleaned.

Cons:

The water pressure did suck in the shower as well as the shower never got hot. The area that it was in was kind of sketchy. There were three or four people when we arrived outside with no shoes and just socks on yelling just wandering property so it wasn't the best area.

2026-01-12 via Nuitee
F
Fatima
10
Pros:

Yes the room very nice clean an cosy the jacuzzi was so good . An I love the coziness in the room

2025-10-11 via Nuitee
S
Stephen
4
Paltry Breakfast not as advertised
Pros:

Hotel advertises a “breakfast buffet” but in reality it was one of the saddest hotel breakfasts I’ve ever seen. There was only stale cereal, old white bread and waffles. No eggs, no sausage, no fruit, no yoghurt, not even jam or spreads for the bread.

It was a miserly breakfast. It’s clear the hotel is trying to run as cheap as possible.

2025-10-06 via Nuitee
S
Satish family
2
Pros:

Quality Inn doesn't have Quality. Ripped carpet, ripped furniture. Breakfast is too bad; nothing you can eat for breakfast. We have bread, but no jam. We have a raffle maker, but no butter, no juice, and no coffee.
The room furniture is in such bad condition. Expedia should remove this hotel from its listing. I won't recommend this place. In a word, this place is not worth staying.

2025-10-06 via Nuitee
S
Shane
6
Pros:

decent room cleanliness
bathroom had no body wash or shampoo
AC was very weak
lights shown thru into the room

2025-10-05 via Nuitee
J
Jackie
8
Pros:

Great experience.

2025-08-31 via Nuitee
A
Amjad
2
Pros:

Room was dirty very limited lighting, phone phone does not work in the room, comforter had red and other stains dirty co.forter, fridge does not work either. We did not stay at the hotel for those reason. The manager offered another room and we had the same issue.

2025-08-23 via Nuitee
T
teresawY9583XK NONE
2
Bad bad and bad
Pros:

Got to the hotel checked in then checked out an hour later . I ran for the hills. The hotel was more like a hostel accommodating the homeless . A resident asked me for money . My room was loveless and uncared for . The door lock was damaged so I didn’t feel secure . The curtains hanging off the rail . The bath was filthy the pool was covered over decorated with rubbish and empty beer cans . The room smelled of stale cigarettes and there was no welcome pack . What more , WiFi was troublesome . I had no connections to my family and reception wasn’t helpful . I started to panic as I was alone far away from home . The reception were not professional and there was no compassion regarding my concerns . I checked out immediately . I wouldn’t sleep in the bed let alone eat their food . Three star rating ? More like 0 star . The place is a hovel fit enough for cockroaches . I was totally deceived by the brochure. Looked nothing like it . It’s a smelly dirty filthy place . Outside in the street there are many men loitering and calling me . I did not feel safe and I was scared . I checked out and ran . I was booked for 7 nights . I lost a lot of money .

2025-08-14 via Tripadvisor
C
Cordell couple us
5
Air conditioner was not working, and there were cockroaches in my room
2025-08-04 via Nuitee
S
Shaw couple us
1
Pros:

Worst hotel experience ever in my life

Cons:

Worst hotel experience ever in my life

2025-07-10 via Nuitee
R
RAFAEL
8
Great for the price
Pros:

A good solid hotel that was clean in the bedroom were comfortable.

2025-07-09 via Nuitee
R
Robin
2
Horrible stay
Pros:

The staff was nice, but it is in a shady part of town. There were many signs about no smoking but the lobby smelled very strongley of cigarettes and the hallways smelled like cigarettes and weed. We had a fold out bed for our older child but it was dirty and the fridge was not cleaned.

2025-07-07 via Nuitee
L
laurenfN8697AQ Family
2
Absolutely AWFUL and UNSAFE!!!! Please read this before you even consider this hotel
Pros:

£82 a night, wouldn’t pay £2. Awful. Place is filthy for a start and the area is completely unsafe. There were stains on the towels in my room, the bed sheets stank, the whole place smells like weed, old soggy coffee pods in the coffee machine, breakfast is laughable. Toaster older than me and bread sitting out that’s literally it, apple juice if you’re lucky. Corridors are noisy. People lingering round the reception and out the front of hotel off their face on drugs, went for a walk around 7am thinking I’d be fine and cars kept pulling up beside me asking me to get in. People sleep in their cars in the car park. Dodgy. Avoid. Worst hotel I’ve ever seen.

2025-07-05 via Tripadvisor
R
RAFAEL
6
Good for price
Pros:

Beds were very comfortable! Neighborhood was a little suspicious, otherwise the sleep was excellent!

2025-06-24 via Nuitee
B
Brenda family
6
Pros:

The pool was closed and housekeeping didn't clean thecroom and getvtrash out

2025-06-20 via Nuitee
R
Ronald
6
Pros:

There were cigarette burns on my bed covering. The bed wasn't very comfortable. I only slept for an hour.

2025-06-14 via Nuitee
J
John
8
Pros:

The stay was great. The breakfast bar in the morning was great. The hotel was small and quiet.

2025-06-01 via Nuitee
T
Tanya review category business travellers us
1
Bad
Pros:

No maintenance, stains on blankets, bucket under sink. Plumíng bad , floor dirty and out side looks like people didn’t look kept.

2025-05-19 via Nuitee
K
Kazi family with young children us
8
Good and comfortable stay.
Pros:

The room was not ready even though we checked in at 5.30 pm.

Cons:

The receptionist wanted to give the customer a missing towel when the room was not ready. I didn't like that.

2025-05-13 via Nuitee
S
Shanor review category business travellers us
1
Bad
2025-05-09 via Nuitee