Days Inn by Wyndham Ann Arbor

Hotels
•
Wyndham Hotels & Resorts
4.6 (295 reviews)
2380 Carpenter Road, US 23 & Washtenaw Ave, Ann Arbor, Michigan, 48108 , Ann Arbor , US

Pets allowed

Facilities

Fitness facilities
Conference space
Golfing nearby
Free breakfast
Express check-out
Smoke-free property
Wheelchair accessible parking
24-hour business center
RV, bus, truck parking
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Helpful, professional front desk and staff
Convenient parking / easy to access
Cons:
Very poor cleanliness (bugs, mold, filthy carpets, standing water)
Strong odors (chemical/ash) and smoking smell in non-smoking rooms
Maintenance and room issues (leaks, shower/drain problems, broken amenities)
Poor value and rate/booking issues (price gouging, refused booked rate)

Categories

Cleanliness
2
Multiple reviews describe rooms and common areas as disgusting: filthy carpets, bugs, mold, standing water in tubs, hair in grout, stains on towels and lingering strong odors (chemical/ash). Overall cleanliness is very poor.
Service
9.5
Mixed but frequently positive: several guests called out front desk and cleaning staff as professional, accommodating, pleasant and helpful. There are isolated but serious service complaints around refunds, rate changes at check-in, and housekeeping policies, but staff interactions are often praised.
Location
4
Some guests noted issues outside/at the entrance (un-housed people out front, dirty lobby) and a general lack of a safe vibe; another guest mentioned easy parking. Location impressions are mixed-to-slightly-negative.
Room Quality
3
Rooms frequently described as rundown or showing wear: incomplete paint, damp or stained carpets, leaking toilets, shower/drain problems, non-working hair dryer, missing phone/alarm clock. Room quality is below expectations.
Amenities
4
Amenities are limited and inconsistently maintained: breakfast offerings are basic and described as laughable by some, hair dryer and housekeeping reported as unreliable unless requested. Overall amenities are subpar.
Value for Money
3
Several guests reported poor value, including being charged above booked rates during busy events and feeling the price (one cited $330/night) was not justified given condition and services.
Food and Beverage
3.5
Breakfast offerings criticized as minimal and low quality (cereal, bagels, frozen microwave sandwiches) and described as 'grungy' by some guests.
Overall Experience
7.8
Polarized stays: some guests highly recommended the hotel due to helpful staff and clean rooms, while many others had very negative experiences driven by cleanliness, odors, and maintenance issues. Overall experience varies significantly by stay but includes notable positive service interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Recreational Amenities:
Indulge in our indoor pool, spa tub, and fitness center for a relaxing stay.
Convenient Features:
Enjoy daily on-the-go breakfast, free self-parking, and complimentary Wi-Fi in our 127 guestrooms.
Nearby Attractions:
Explore nearby landmarks like Eastern Michigan University and University of Michigan during your stay.
Book your stay at Days Inn by Wyndham Ann Arbor for a perfect blend of comfort and convenience.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.6
Based on 295 reviews
Cleanliness: 2
Service: 9.5
Location: 4
Room Quality: 3
Amenities: 4
Value for Money: 3
Food and Beverage: 3.5
Overall Experience: 7.8
J
Jon
10
Pros:

Great place to stay very clean and took care of

2025-10-12 • via Nuitee
D
Diana • family
2
Pros:

It was disgusting! I left immediately and lost alll my money as they would not provide a refund! I beg you DO NOT BOOK THIS HOTEL EVER!!!

2025-10-12 • via Nuitee
H
Hannah
8
Pros:

The employees were friendly and easy to talk with. The room was pretty decent and clean, but there’s definitely signs of wear in certain area. My only complaints are that my bathroom’s hair dryer didn’t work and that people were loud in the hallways at

2025-10-07 • via Nuitee
M
Mark or Sara • family
10
Pros:

The room was clean, the front desk staff was extremely professional, accommodating, and pleasant to deal with. Highly recommend. If I ever need to stay in another hotel in the area. It will be that one. 10/10. Cleaning staff as well!!

2025-10-07 • via Nuitee
L
Liana
4
Pros:

The hotel had a strong stench immediately when you walked in, and lingered throughout. The room was clearly given the “landlord special” with incomplete paint jobs and carpet that left our socks filthy. The bathtub had standing water in it when we arrived. It was ok for a weekend where we were not going to be at the hotel a lot but would not stay here again. The smell was awful. It was a strong chemical/old cigarette smell. The breakfast was also laughable.

2025-10-06 • via Nuitee
C
Carmen
2
Pros:

They don't clean the rooms unless you report it to the front desk, which isn't ideal. There was a hole in the sealing in my shower where water was leaking down into the shower.

2025-10-06 • via Nuitee
K
Kathleen
8
Pros:

Met my expectations based on reviews. Great service. Easy parking. I'd stay here again.

2025-10-06 • via Nuitee
P
Perla • family
2
Pros:

The room was disgusting. There were bugs everywhere. The carpet looked like it hadn’t been vacuumed in months. There was mold on the ceiling and the tub was dirty. I chose not to stay here because there was no way I was going to put my kids through this.

2025-10-05 • via Nuitee
A
Amanda
2
Pros:

Staff was very kind, helpful. However, the room smelled like an ashtray, despite being a non-smoking room. There was old hair in the grout in the bathroom, stains on the towels, and the shower did not drain so water pools when you were taking a shower.

2025-10-05 • via Nuitee
J
Jason • family
2
Pros:

Our toilet leaked on the floor. Our carpet was slightly damp, which was odd. The bathroom door didnt close because of how it was painted. We were in a room next to the staff room, so there was excessive noise all evening and overnight including knocking on their window which sounded like our window. "Breakfast included" meant cereal, bagels and frozen egg sandwiches for the microwave. It was grungy. And all this was for $330 for one night. Sure, I understand the football weekend price gouging, but there's no way this should cost anyone 330 dollars a night. Wyndham should be embarrassed.

2025-10-04 • via Nuitee
A
Austin • partner
2
Pros:

Un-housed people out front, dirty lobby. Do not reserve here

2025-10-04 • via Nuitee
H
Heidi
2
Never again staying here
Pros:

Rooms were dirty and dingy. And smelt moldy. No alarm clock or phone in the room. Place did not give off a safe vibe!!!

2025-10-02 • via Nuitee
A
Alex
2
Pros:

Hotel refused to accept the booked rate. Took advantage of a busy event to raise prices at check in.

2025-09-30 • via Nuitee
L
Lauren
2
Pros:

This property is absolutely awful. The customer service is so insanely bad it should be studied. I booked at room in February for the weekend of the Zach Bryan concert right after buying my tickets knowing prices would increase and places would sell out. The hotel without consent attempted to charge me more than I agreed to paid as they had access to my card through Expedia. Then it declined bc it was expired BUT they shouldn’t have been charging me anyways as I chose the pay at hotel option. After they cancelled I immediately called and told them I was coming etc and they told me they were overbooked and couldn’t do anything about it. Then they said if I found something online saying they had room they would accomodate me so I did. After that I asked them to match the original price and they declined “because they could make more money”. So, essentially they all did this because they wanted more money which left me without a place. The front desk guy is uncompotent and there should be a manager on duty.

2025-09-29 • via Nuitee
B
Brooke
2
Pros:

The room smelt and was very rundown but I will say the staff was excellent. They were very accommodating and attentive.

2025-09-29 • via Nuitee
D
David • family
2
Pros:

It was so filthy we didnt stay there. I found another place to stay in Plymouth. Your advertisement of this hotel was deceiving. I am out 330 bucks and not happy.

2025-09-28 • via Nuitee
C
Christopher
2
Pros:

The room and overall hotel was discusting, had not been cleaned with stained carpets, mattresses and basically all surfaces with a horrible smell (obvious smoking indoors). Demanding a full refund as we literally had to book a different hotel because we couldn’t stay there.

2025-09-28 • via Nuitee
M
Michael
4
Pros:

We were traveling as two couples. Lobby had no restroom. First room we were given had bees in the curtain and a bunch of dead bees and stinks bugs in the track of the door. The nice staff came in and sprayed the bees nest outside in the balcony. They were able to give us a second room which only had a king bed. Third room finally had two double beds. The toilet seat came off of the toilet while using the restroom. There were hairs in the bathtub. Hotel needs a major renovation. Overall nice staff and we slept fine.

2025-09-28 • via Nuitee
H
Hayley • friends
2
Pros:

..

2025-09-28 • via Nuitee
C
Christine
2
Pros:

Room was very dirty. Stains everywhere including bedding and lamp shades. Fire dector not installed. It was on top of the fridge. Standing water in the bath tub and no shower curtain. Broken lock on the door connected to another room. We had 2 rooms requested connected rooms. Did not get that. My parents room the toilet was clogged and had to have . maintenance come and fix. The staff was rude and check in was a nightmare. They charged my card told me it was declined so I paid in cash. They still also charged my card and telling me it was declined. I checked my banking account and they charged me twice! And got my cash payment as well.

2025-09-28 • via Nuitee