Crowne Plaza Saddle Brook by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.7 (782 reviews)
50 Kenny Place , Saddle Brook , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and good location
Helpful staff
Cons:
Poor breakfast options
Staff service issues

Categories

Cleanliness
7.2
Some guests reported cleanliness issues and room damage.
Service
8.7
Staff were praised for being nice and helpful, despite some service delays.
Location
7.7
Location has good aspects but not recommended without checking due to proximity to the highway.
Room Quality
7.2
Rooms were sometimes poorly equipped, and there were issues with air quality.
Amenities
8.7
Keurig in room and good common areas, but lack of a refrigerator mentioned.
Value for Money
7.7
Inexpensive rates but additional hidden costs noted.
Food and Beverage
6.7
Complaints about breakfast quality and lack of options.
Overall Experience
7.7
Mixed experience with some positive aspects but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:06

Property Description

Convenient Amenities
Featuring an on-site restaurant and lounge, guests can enjoy delicious meals and drinks without leaving the hotel premises. Free Wi-Fi and parking add extra convenience to your stay.

Comfortable Accommodations
Each room at Crowne Plaza Saddle Brook is equipped with modern amenities such as a 40" flat-screen TV, coffee machine with complimentary coffee, and a cozy bathrobe. The perfect retreat after a day of exploring nearby malls.

Relaxation and Recreation
From working out in the fitness centre to taking a refreshing dip in the outdoor pool, guests have plenty of options to unwind. The Sky Restaurant offers not only great food but also stunning panoramic views, making dining a memorable experience.

Book your stay at Crowne Plaza Saddle Brook now for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 782 reviews
Cleanliness: 7.2
Service: 8.7
Location: 7.7
Room Quality: 7.2
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 7.7
H
Hidwb • couple • us
7
2026-02-09 • via Nuitee
M
madeline • couple • do
10
2026-02-08 • via Nuitee
J
Jose • family_with_children • us
6
Pros:

Rooms were clean. Staff was friendly

Cons:

Gym was lackluster, got charged twice and im still awaiting refund. Breakfast was not good

2026-01-30 • via Nuitee
G
Geovanny • solo_traveller • us
1
Pros:

Fue muy mal el personal

2026-01-26 • via Nuitee
I
Insuasty • solo_traveller • co
10
Pros:

All

2026-01-21 • via Nuitee
J
Jose • couple • us
5
Keys got locked out every time we left the room. The shower door in the bathroom was broken.
Pros:

Did not have breakfast at the hotel. Did not eat anything at the hotel. The prices were super expensive.

Cons:

Did not eat there.

2026-01-20 • via Nuitee
W
Walter • couple • us
9
2026-01-20 • via Nuitee
A
Ania • couple • us
9
Volvere.
Pros:

Buen sitio aunque la ubicación no es lo que esperaba.

2026-01-20 • via Nuitee
J
Juan L • solo_traveller • us
10
Pros:

Melissa in front desk night shift. She was an angel! She rocks, very helpful and professional.

2026-01-20 • via Nuitee
J
Johny • couple • us
10
2026-01-19 • via Nuitee
G
Gina • family_with_children • us
4
Pros:

Pool was nice and location great

Cons:

Terrible smell in the room

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gerardo • couple • us
10
2026-01-19 • via Nuitee
M
Mohammad • couple • us
1
2026-01-19 • via Nuitee
O
Olivia • couple • us
10
2026-01-19 • via Nuitee
B
Billy • solo_traveller • us
10
my stay was very good!
2026-01-19 • via Nuitee
N
negin • solo_traveller • us
5
Not bad, not good
Pros:

Easy check-in and check out
Good staff
Quiet

Cons:

The sheets were not clean
There was no fridge
No bottled water in the room
No slippers
For this price, I didn't get appropriate service

2026-01-18 • via Nuitee
G
Grant • couple • us
9
Overall a good hotel
Pros:

Location excellent for me. Breakfast could've been a little better

Cons:

Breakfast, temperature of buffet was not as hot as I would have liked.

2026-01-12 • via Nuitee
K
Katarina • couple • us
8
Great!
Pros:

Clean and elegant

2026-01-11 • via Nuitee
C
Carmen • couple • us
10
2026-01-08 • via Nuitee