Crowne Plaza Saddle Brook by IHG

Hotels
Crowne Plaza Hotels & Resorts
7.7 (857 reviews)
50 Kenny Place , Saddle Brook , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and good location
Helpful staff
Cons:
Poor breakfast options
Staff service issues

Categories

Cleanliness
7.2
Some guests reported cleanliness issues and room damage.
Service
8.7
Staff were praised for being nice and helpful, despite some service delays.
Location
7.7
Location has good aspects but not recommended without checking due to proximity to the highway.
Room Quality
7.2
Rooms were sometimes poorly equipped, and there were issues with air quality.
Amenities
8.7
Keurig in room and good common areas, but lack of a refrigerator mentioned.
Value for Money
7.7
Inexpensive rates but additional hidden costs noted.
Food and Beverage
6.7
Complaints about breakfast quality and lack of options.
Overall Experience
7.7
Mixed experience with some positive aspects but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:06

Property Description

Convenient Amenities
Featuring an on-site restaurant and lounge, guests can enjoy delicious meals and drinks without leaving the hotel premises. Free Wi-Fi and parking add extra convenience to your stay.

Comfortable Accommodations
Each room at Crowne Plaza Saddle Brook is equipped with modern amenities such as a 40" flat-screen TV, coffee machine with complimentary coffee, and a cozy bathrobe. The perfect retreat after a day of exploring nearby malls.

Relaxation and Recreation
From working out in the fitness centre to taking a refreshing dip in the outdoor pool, guests have plenty of options to unwind. The Sky Restaurant offers not only great food but also stunning panoramic views, making dining a memorable experience.

Book your stay at Crowne Plaza Saddle Brook now for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 857 reviews
Cleanliness: 7.2
Service: 8.7
Location: 7.7
Room Quality: 7.2
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 7.7
V
Vahe couple am
8
2026-07-23 via Nuitee
F
FREDY solo_traveller co
7
Cons:

El personal no dejaba las toallas suficientes, se sentía mucho el olor a cigarro en el Hotel

2026-07-14 via Nuitee
K
Kynas solo_traveller us
9
2026-07-13 via Nuitee
C
cruz extended_group us
10
2026-07-12 via Nuitee
A
Asmae couple us
10
2026-07-11 via Nuitee
B
Breeyon couple us
10
2026-07-08 via Nuitee
B
Bismarlyn solo_traveller us
10
2026-07-03 via Nuitee
T
Torres couple us
9
Could’ve got a better value for the money we paid but overall experience was nice
Pros:

The Hotel was only a 10 minute walk to downtown also great exercise room and the pool was really nice

Cons:

Unfortunately, the roof top restaurant was not the best. The quality of food was very greasy and not pleasant. Very small portions in a little bit too expensive for what you got. when we ordered our food, eggs were overcooked not cooked right

2026-07-02 via Nuitee
J
Javier extended_group co
8
Estuvo bien
Pros:

Es tranquilo !!!

2026-06-27 via Nuitee
R
Rati solo_traveller us
10
2026-06-26 via Nuitee
M
Melody couple us
9
2026-06-24 via Nuitee
A
Alejandro couple ec
10
2026-06-23 via Nuitee
D
dianae128 Solo travel New York City, New York
10
Emily is amazing!!
Pros:

Emily the manager provided excellent hospitality and outstanding service I’ve been visiting this property for 3 years snd they are very welcoming to me Also wanna thank Erica she’s a total gem
Thanks again for making me feel right at home

2026-06-17 via Tripadvisor
H
Hobot solo_traveller us
4
Pros:

Was ok

Cons:

Smell of cigarettes in the room.

2026-06-17 via Nuitee
I
Isra couple us
3
2026-06-13 via Nuitee
M
Marchetta solo_traveller us
8
Pros:

I was disappointed that no breakfast was served. Only coffee in the lobby.

2026-06-13 via Nuitee
A
Annmarie couple us
5
2026-06-12 via Nuitee
M
Michael couple us
9
I liked it.
Pros:

Good customer service and excellent breakfast

Cons:

The couch in the room has seen better days.

2026-06-09 via Nuitee
K
Katkowski couple us
9
2026-06-09 via Nuitee
T
Tasha couple us
10
2026-06-08 via Nuitee