Steigenberger Icon Wiltcher's

Hotels
Steigenberger Hotels & Resorts
8.4 (2783 reviews)
Avenue Louise 71 , Brussels , be

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast service
Inconsistent cleanliness

Categories

Cleanliness
8.11
Cleanliness was noted positively in some reviews but overall concerns about food service impacted this rating.
Service
8.78
Service received high praise for friendliness and helpfulness, although there were minor complaints about some staff.
Location
9.12
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.57
Positive mentions about room quality but some feedback on amenities was mixed.
Amenities
8.1
Mixed comments on amenities, noting some inadequacies such as breakfast service.
Value for Money
8.46
Considered acceptable, though some reviews mentioned it felt overpriced for the experience.
Food and Beverage
7.61
Significant negative feedback regarding breakfast service and quality.
Overall Experience
8.48
Overall experience had a mix of pleasant aspects overshadowed by food service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Luxurious Accommodation

Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.

Convenient Facilities

Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.

Prime Location

Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.

Important information:

Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.

Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.

Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.

The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.

Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.

For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 70 per person per night when using an existing bed.
    People 6 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2783 reviews
Cleanliness: 8.11
Service: 8.78
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
C
cbca452ab78972fe3edf50349fab4202 extended_group ch
9
2026-04-18 via Nuitee
1
18c0be2b59e371f216656fa7d3b96803 family_with_children fr
9
2026-04-18 via Nuitee
8
805f4ff21b7471b7f843415ba49e1949 solo_traveller ch
10
2026-04-17 via Nuitee
8
84ab1a32819b730948457d0b49dbd3a8 solo_traveller no
7
2026-04-17 via Nuitee
4
464bf5cb80a9735714e03d2e6c973a22 solo_traveller cd
8
2026-04-15 via Nuitee
E
e5c7d3c7e7f9731c7da2954a751043b3 solo_traveller ma
10
2026-04-14 via Nuitee
6
635fa2cef10170afb56cb483919b8960 couple th
10
Pros:

Good location and staff were very nice.

2026-04-14 via Nuitee
S
SPGEuropa Family Temple, Texas
10
SPG Europa trip to Brussels
Pros:

Location: Exceptional. Convenient, accessible, and perfectly situated for both relaxation and activities.
Atmosphere: Warm, inviting, and thoughtfully designed. Every detail contributes to a comfortable and elevated experience.
Rooms: Immaculate, spacious, and beautifully maintained. The comfort level is outstanding.
Value: Excellent. The quality of the stay far exceeds the price point.
Cleanliness: Flawless. Every area—from the rooms to shared spaces—was spotless.
Noise Level: Very quiet and peaceful, ideal for rest and productivity.
Service: Outstanding. Responsive, professional, and genuinely committed to guest satisfaction.WWW.SPGEUROPA.COM

2026-04-13 via Tripadvisor
N
Nadia solo_traveller be
6
Un bon 4 etoiles mais pas du tout un 5 etoiles
Pros:

Situation ideale, chambre spacieuse et tres belle salle de bain, petit dejeuner varie

Cons:

Tres bruyant chien dans la chambre a cote qui aboie nuit et jour et un groupe de jeunes anglophones qui a fait des allers retours toute la nuit dans le couloir, chambre pas nettoye le lendemain alors que je suis revenue a 15h, pas pu utiliser la piscine de chez aspria car complet

2026-04-11 via Nuitee
S
sooner1977 Couples
6
Very disappointed
Pros:

We were disappointed. This is a Forbes rated property, and we have found Forbes to be very consistent with our expectations when booking stays at luxury properties. This is the first time we have been let down.

We stayed in a junior suite for two nights (€1,500/night for the two nights we were there). The room was fine. It did not compare to typical luxury properties (bed was meh, linens were average, carpet was thin, air conditioner failed to adequately cool/dehumidify and i eventually asked for service which improved but did not resolve the problem).

On our second evening there was a water outage to the area of the city. Not the hotel’s fault. It lasted maybe two hours. After water was back on we flushed water thru the faucets as instructed. Then 1-2 hours later we did not have hot water. We called TWICE to ask if this was an isolated problem or eta to repair time. We were told we would get a call back and we never did. So we took cold showers our second night. My guess is the hot water ran out when everyone’s water was restored and used to flush lines/take showers and by the time we were ready to shower the hot water was depleted. But for €1,500/night, I should have some communication from front desk after calling twice and being told to expect a call back.

We did room service one night. Food was ok. Not great. Not bad.

No doormen greeted us at door on arrival or departure and offered to carry bags, a standard process at luxury properties.

All in all, disappointed. This was not a luxury stay but was a luxury price point. Forbes missed it and I suspect the property will lose its Forbes rating at next evaluation.

2026-04-10 via Tripadvisor
A
Aa Rocio family_with_children es
10
Pros:

Obviamente no está en el cogollo del turisteo pero el barrio es maravilloso y el hotel es estupendo.

Cons:

Me gustó todo.

2026-04-09 via Nuitee
M
Mohamed couple fr
1
Cons:

Le parking c’est payant et la piscine c’est sur réservation et c’est 45€ par personne pour un créneau de 20 minutes

2026-04-07 via Nuitee
K
Kevin extended_group fr
9
2026-04-07 via Nuitee
R
Rhéa couple be
8
Très agréable
Pros:

Les espaces sont confortables et très beau !

Cons:

Rien n’est inclus dans le prix, c’est dommage

2026-04-06 via Nuitee
J
Jeroen solo_traveller nl
1
Pros:

Ligging, gym & spa.

Cons:

Binnen heerst een luxe die is blijven steken in 1999. Traditie balanceert hier op het randje van stijl en oubolligheid, doorsijpelend in alles: van het bloemencasino-tapijt tot de ouderwetse uniformen in de lobby.

2026-04-06 via Nuitee
C
Cecile family_with_children be
9
Super séjour.
Pros:

Le cadre, l emplacement et l accueil

2026-04-06 via Nuitee
J
Jean-Marie couple be
8
Ein sehr schönes Haus, zentral gelegen, mit allem Komfort
Pros:

Das Haus ist sehr angenehm, schöne Zimmer ,eine schöne Bar, sehr freundliches Personal..
Die Lage perfekt gelegen, zentral zum Schoppen , zu den Museen.und zum Zentrum.

2026-04-05 via Nuitee
R
REINA family_with_children jp
10
2026-04-03 via Nuitee
I
Ilay Nilsu extended_group tr
9
2026-04-03 via Nuitee
I
Ilay Nilsu extended_group tr
8
2026-04-03 via Nuitee