Steigenberger Icon Wiltcher's

Hotels
Steigenberger Hotels & Resorts
8.4 (2829 reviews)
Avenue Louise 71 , Brussels , be

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast service
Inconsistent cleanliness

Categories

Cleanliness
8.11
Cleanliness was noted positively in some reviews but overall concerns about food service impacted this rating.
Service
8.78
Service received high praise for friendliness and helpfulness, although there were minor complaints about some staff.
Location
9.12
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.57
Positive mentions about room quality but some feedback on amenities was mixed.
Amenities
8.1
Mixed comments on amenities, noting some inadequacies such as breakfast service.
Value for Money
8.46
Considered acceptable, though some reviews mentioned it felt overpriced for the experience.
Food and Beverage
7.61
Significant negative feedback regarding breakfast service and quality.
Overall Experience
8.48
Overall experience had a mix of pleasant aspects overshadowed by food service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Luxurious Accommodation

Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.

Convenient Facilities

Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.

Prime Location

Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.

Important information:

Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.

Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.

Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.

The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.

Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.

For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 70 per person per night when using an existing bed.
    People 6 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2829 reviews
Cleanliness: 8.11
Service: 8.78
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
N
Nikola couple at
7
War okay, aber nicht sensationell
Pros:

- Großzügiges Hotel (allerdings schon etwas in die Jahre gekommen), Zimmer sehr groß, schönes Bad
- Concierge und Personal an der Rezeption sehr freundlich und bemüht

Cons:

- elend lange Wege vom Zimmer zum Frühstück, zur Bar, zum Eingang des Hotels
- die Bar enttäuschend, gelangweiltes und unaufmerksames Personal, man sitzt lange vor leeren Gläsern, während das Personal mit lärmendem Aufräumen beschäftigt ist; man muss aktiv nachfragen, wenn man noch was bestellen möchte.
- es gäbe eine schöne Lobby zum Verweilen, die aber geschlossen ist, man kann sich nirgendwo außerhalb des Zimmers niederlassen
- Spa nur gegen Aufpreis (relativ teuer)

2026-04-29 via Nuitee
M
MARCO solo_traveller it
6
Cons:

La fretta di chiudere il ristorante alle 21,50 dopo che mi avevano accolto alle 21,35. La sogliola era semicruda forse per la fretta dello chef, ma soprattutto dei camerieri.

2026-04-29 via Nuitee
M
Martin couple de
6
Nächstes Mal buchen wir ein anderes Hotel
Pros:

Die Zimmer waren ganz gut, allerdings war unsere Toilette nicht gereinigt und für 50 € Zahlung für unseren Zwergspitz wurde uns kein Trinkspruch zur Verfügung gestellt

Cons:

Toilette war nicht gereinigt, was ausgesprochen unangenehm war. Das ist jetzt schon zum zweiten Mal in einem steigenberger passiert

2026-04-28 via Nuitee
A
Abbass extended_group ci
10
2026-04-27 via Nuitee
C
Charles solo_traveller cd
9
Excellent hospitality
Pros:

Location was excellent, breakfast experience to be improved with coffee machine to avoid queuing.

Cons:

Was excellent experience. Congratulations.

2026-04-26 via Nuitee
M
Maria Helena couple ch
8
2026-04-26 via Nuitee
B
Brunner solo_traveller ch
10
2026-04-26 via Nuitee
A
Anny couple ch
10
2026-04-23 via Nuitee
S
Sophie solo_traveller ch
9
Pros:

Très bel accueil et personnel très sympathique

2026-04-23 via Nuitee
K
Karim solo_traveller be
2
Top hôtel mais la réception pas top
Pros:

L’emplacement et l’hôtel en lui même étaient beaux

Cons:

La réception pas top le personnel et froid

2026-04-23 via Nuitee
C
Charles couple de
6
2026-04-23 via Nuitee
L
Liška solo_traveller cz
7
2026-04-20 via Nuitee
E
ericsI5651KL Family
6
Mediocre
Pros:

Staff was not friendly or accommodating
Food for breakfast was not good nor was the lunch af their lunch restaurant. Beautiful hotel and room. Location was good. Hospitality left a lot to be desired for a place considered to be a 5 star hotel

2026-04-19 via Tripadvisor
M
Miguel Alexandre family_with_children gb
3
Cons:

The fact the pool only for spa and is only for 25 min

2026-04-19 via Nuitee
D
Daniel en route solo_traveller ch
10
2026-04-19 via Nuitee
C
cbca452ab78972fe3edf50349fab4202 extended_group ch
9
2026-04-18 via Nuitee
1
18c0be2b59e371f216656fa7d3b96803 family_with_children fr
9
2026-04-18 via Nuitee
8
84ab1a32819b730948457d0b49dbd3a8 solo_traveller no
7
2026-04-17 via Nuitee
8
805f4ff21b7471b7f843415ba49e1949 solo_traveller ch
10
2026-04-17 via Nuitee
4
464bf5cb80a9735714e03d2e6c973a22 solo_traveller cd
8
2026-04-15 via Nuitee