Steigenberger Icon Wiltcher's

Hotels
Steigenberger Hotels & Resorts
8.4 (2726 reviews)
Avenue Louise 71 , Brussels , be

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast service
Inconsistent cleanliness

Categories

Cleanliness
8.11
Cleanliness was noted positively in some reviews but overall concerns about food service impacted this rating.
Service
8.78
Service received high praise for friendliness and helpfulness, although there were minor complaints about some staff.
Location
9.12
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.57
Positive mentions about room quality but some feedback on amenities was mixed.
Amenities
8.1
Mixed comments on amenities, noting some inadequacies such as breakfast service.
Value for Money
8.46
Considered acceptable, though some reviews mentioned it felt overpriced for the experience.
Food and Beverage
7.61
Significant negative feedback regarding breakfast service and quality.
Overall Experience
8.48
Overall experience had a mix of pleasant aspects overshadowed by food service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Luxurious Accommodation

Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.

Convenient Facilities

Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.

Prime Location

Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.

Important information:

Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.

Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.

Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.

The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.

Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.

For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 70 per person per night when using an existing bed.
    People 6 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2726 reviews
Cleanliness: 8.11
Service: 8.78
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
A
Arora couple gb
7
2026-02-13 via Nuitee
M
Maria couple lu
9
2026-02-12 via Nuitee
N
Niall family_with_children ie
10
2026-02-12 via Nuitee
G
Gergana couple bg
10
2026-02-12 via Nuitee
S
Simba family_with_children be
7
Court mais requinqué
Pros:

Le must have a été le petit déjeuner 👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾 c’est un 10/10 le personnel en salle, la proposition d’aliments.. c’était juste INCROYABLE.

Cons:

Les fournitures dans la salle de bain qui manquait, une deuxième chaise dans la chambre.

2026-02-10 via Nuitee
P
Patrick couple fr
8
Très bon hôtel
Pros:

Diversité et qualité des produits

2026-02-09 via Nuitee
S
Safae couple be
9
2026-02-09 via Nuitee
C
Charles couple vn
7
2026-02-09 via Nuitee
7
779nialll Family
10
Family weekend break
Pros:

We stayed here on an overnight trip to Brussels. It is a really beautiful hotel, great rooms and fantastic staff, I would highly recommend, it's close to the metro, tram outside too..probably a 20 min walk to the grand place, but this hotel is worth it. Really couldn't fault it, great value too.

2026-02-08 via Tripadvisor
K
Katelynnc1997 Solo travel
10
Could not recommend more!
Pros:

I had just one day in Brussels and could not have found a better place to spend my time. I was greeted warmly by the front desk and was incredibly impressed by how nice the room was. I got a full detailed itinerary of the best spots to see and set off in an amazing sightseeing walk and had the best day wandering around Brussels. All very walkable from the hotel!
It felt luxurious! I enjoyed a dinner at their restaurant and their breakfast buffet. All around an exceptional hotel. I can’t wait to come back.

2026-02-08 via Tripadvisor
L
Lies extended_group be
10
2026-02-08 via Nuitee
A
A.H.M. extended_group nl
9
2026-02-08 via Nuitee
D
DESST27 Business Ridgewood, New Jersey
10
Four days in Brussels!
Pros:

Great hotel and wonderful staff. We stayed here for four days. The room was very comfortable. Breakfast was delicious with an abundance of choices. Hotel is centrally located. We had a lovely stay at a beautiful hotel.

2026-02-07 via Tripadvisor
A
Alexandre couple be
10
2026-01-31 via Nuitee
1
100nanoun Business
6
Really disappointed!!
Pros:

The room was clean, simpel with a good matras but a very bad hard pillow, no extra blanker, no blow dryer.
The breaksfast was really bad. The water for the thee was not warm enough, the koffie was awful!! Only the croissants and pains au chocolat were delicious. The cheese was dry the eggs where rauw. I don’t understand how this hotel got his five stars. Unbelievable.

2026-01-30 via Tripadvisor
I
Izabela Jaworska family_with_children nl
10
2026-01-30 via Nuitee
G
Guy solo_traveller be
8
Cons:

decu par la chambre de luxe

2026-01-30 via Nuitee
E
Eit couple nl
8
Hotel prima , te duur qua eten en drinken,
Pros:

Ligging

Cons:

De hoge kosten qua eten en drinken

2026-01-29 via Nuitee
O
Omar couple ma
8
2026-01-29 via Nuitee
C
Cato couple gb
10
2026-01-28 via Nuitee