Clifton Victoria Inn at the Falls

Hotels
7.6 (2468 reviews)
5591 Victoria Ave , Niagara Falls , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Free breakfast
Free parking
Cons:
Old rooms and decor
Dirty rooms
Limited breakfast options

Categories

Cleanliness
6.8
Rooms were aged/dirty, needs upgrading.
Service
8.76
Standard quality for this hotel tier.
Location
8.8
Great location, close to attractions.
Room Quality
6.76
Rooms were outdated and some furniture was old.
Amenities
7.79
Good amenities like free breakfast and parking.
Value for Money
7.25
Decent value given the location but felt furniture was old.
Food and Beverage
6.8
Breakfast options were limited and not very appealing.
Overall Experience
7.86
Overall a decent stay, but improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a complimentary hot and cold breakfast buffet, free WiFi, and on-site parking at Clifton Victoria Inn at the Falls. Relax in the indoor swimming pool and unwind in select rooms with whirlpool tubs.

Business-Friendly: Take advantage of the 24-hour business centre with office supplies and a printer for your convenience.

Prime Location: Just steps away from Casino Niagara and Clifton Hill attractions, and a short walk to the stunning Falls lookout area. Book now for a memorable stay!

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Please note that the swimming pool is open from 10:00 until 22:00 daily.

Please note that renovation work is carried out until May 31st, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 2468 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 6.8
Overall Experience: 7.86
E
elisa kouvoua • family_with_children • fr
6
2026-04-18 • via Nuitee
R
Roberta • couple • ca
6
Won’t go back until renovations are done
Pros:

Location

Cons:

Under renovations. Floors were not vacuumed in the hall and drywall all over. Room was run down

2026-04-17 • via Nuitee
P
Philip • solo_traveller • us
6
Great location for Casino easy walk hotel was average needed some remodeling
Pros:

Breakfast and location

Cons:

Property in need of updates to furnishings and public areas

2026-04-16 • via Nuitee
D
Dany • family_with_children • cl
9
2026-04-15 • via Nuitee
M
Mirafe • family_with_children • ca
7
2026-04-15 • via Nuitee
M
mohammad • family_with_children • us
3
2026-04-13 • via Nuitee
B
Bijaya • solo_traveller • gb
6
Pros:

Location

Cons:

Wifi signal was weak in the room, cleanness, staff were a bit grumpy

2026-04-13 • via Nuitee
A
Alexandra • family_with_children • ca
9
Myself and my children had such a great time here . We love the family vibes this hotel brings .
Pros:

We got one of their new updated room . The floors looked great , the bathrooms nice and over the room was very clean .

Cons:

Some more options with breakfast .

2026-04-13 • via Nuitee
J
John • solo_traveller • ca
10
Pros:

Excellent location great breakfast

Cons:

It's a bit dated,but they are doing renovations

2026-04-11 • via Nuitee
D
Doreen • extended_group • us
9
Great place to stay, centrally located to activities and the falls.
Pros:

It is located around the corner from all the activities on Clifton Hill. Just far enough away that the lights and noise from Clifton Hill doesn’t keep you awake all night. They have a breakfast buffet and pool with sauna. Staff is very friendly.

Cons:

The back hallway where our rooms were needs repairs to the walls and a general sprucing up.

2026-04-10 • via Nuitee
M
Marlene • couple • ca
6
We understand they are renovating and will come again.
Pros:

Great location for breakfast but the breakfast was very poor.

Cons:

One of the mattresses was in very poor shape.
The heater in the room was extremely noisy and woke us up each time it started up.
There could be some healthy choices at breakfast like fruit and yogurt.

2026-04-10 • via Nuitee
A
Amy • couple • ca
6
Pros:

Close to attractions

Cons:

Someone stole my bag from vehicle and staff don’t even look at cameras.

2026-04-09 • via Nuitee
J
Jennifer • family_with_children • ca
8
2026-04-08 • via Nuitee
T
Tammy • family_with_children • ca
10
2026-04-08 • via Nuitee
H
h • family_with_children • ca
9
2026-04-08 • via Nuitee
M
Md Shafayet • family_with_children • bd
6
Okay
Pros:

Location

Cons:

Cleanliness

2026-04-06 • via Nuitee
B
Brittney • solo_traveller • ca
8
2026-04-04 • via Nuitee
B
Brittney • solo_traveller • ca
8
Great place and close to everything
Pros:

We stay here multiple times a year and love it it’s cozy and the beds are so comfy

Cons:

I wish when we request late checkout when booking it’s approved right away instead of having to ask the morning of ( it makes it not possible the morning of leaving to sleep in if you wanted to because you have to get up to ask for late checkout out , our wasn’t approved and we were disappointed

2026-04-04 • via Nuitee
C
Catherine • couple • ca
4
Pros:

The location

Cons:

While the location of the hotel was very convenient and close to everything, we experienced several problems during our stay. There were multiple periods with no water, specifically on April 1 from 3:00 PM to 7:00 PM, and on April 2 from 11:00 AM to 3:00 PM. This caused significant inconvenience during our stay.
Additionally, while most of the staff were helpful and accommodating, we had an unpleasant experience with one receptionist who came across as somewhat rude.
The hotel mentioned that they would provide a discount or compensation due to the inconvenience. I have already reached out but have not received a response yet.

I kindly request your assistance in following up on this matter and ensuring that the promised compensation is provided.

2026-04-04 • via Nuitee
J
Jocelyne • solo_traveller • ca
9
2026-03-31 • via Nuitee