Holiday Inn Express Crestwood by IHG

Hotels
•
Holiday Inn Express
7.6 (505 reviews)
13330 South Cicero Avenue , Crestwood , us
+1 708-597-3330

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable beds
Cons:
Cleanliness issues in rooms
Noise disturbances

Categories

Cleanliness
6.35
Multiple mentions of cleanliness issues, specifically hair on sheets and room not being properly cleaned.
Service
9.35
Staff consistently described as respectful, helpful, and friendly.
Location
8.35
Convenient location near the son’s school, contributing positively to overall experience.
Room Quality
7.35
Rooms mentioned as comfortable, although some guests experienced noise issues.
Amenities
6.85
Breakfast options positively mentioned but with minor complaints about TV functionality.
Value for Money
7.85
Good pricing for location and overall services.
Food and Beverage
6.85
Food described as great in some reviews, but negative remarks were also present.
Overall Experience
7.85
Overall positive experiences noted, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 09:55

Property Description

Convenient Location
Minutes away from Midway International Airport, this Crestwood hotel provides easy access to Chicago's city center and the Robbins Metra Station.

Comfortable Accommodations
Guests can enjoy a relaxing stay in well-equipped rooms featuring modern amenities like free Wi-Fi, a flat-screen TV, and in-room microwave and fridge.

Relaxing Amenities
Take a refreshing dip in the indoor pool, stay active at the fitness center, or catch up on laundry at the on-site facilities at Holiday Inn Express Crestwood.

Book now for a delightful stay at Holiday Inn Express Crestwood, offering a convenient location and comfortable accommodations for your next trip to Illinois.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Parties are not allowed of any kind, and guests are required to wear wristbands in the pool on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 505 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.85
R
Rejith • solo_traveller • us
4
2026-08-15 • via Nuitee
M
Mildred • extended_group • us
10
2026-08-09 • via Nuitee
H
Hafiz sajid • solo_traveller • us
1
2026-08-08 • via Nuitee
A
Anthony • solo_traveller • us
7
Great staff and nice amenities.
Pros:

The room was a great size, had everything you mostly needed, and the staff was amazing. It was extremely quiet and comfortable. Breakfast was great they had a full breakfast bar with hot food and everything was filled.

Cons:

You can tell this is an older Holiday inn compared to the newer one located nearby. The TV in the room was older and the biggest issue was the TV was hotel locked and you couldn't connect it to wifi so you couldn't connect to Netflix, HBO Max, or anything else. It did have cable channels, but other Holiday inn expresses let you connect to the hotel WiFi and log into your streaming accounts. The bathroom did have some mold in the ceiling and around the bathtub.

2026-08-07 • via Nuitee
E
Erica • family_with_children • us
7
2026-08-06 • via Nuitee
T
Tiffany • family_with_children • us
5
2026-08-02 • via Nuitee
D
Danielle • family_with_children • us
1
2026-07-24 • via Nuitee
T
Tomas • couple • us
1
No me gustó
Pros:

Las tiendas que estaban serca

Cons:

Que estaba sucio y viejo el baño no lo limpiaron bien y se llevaron unas toallas personales mías

2026-07-22 • via Nuitee
I
Isaac • couple • us
10
Beautiful place
Pros:

Nice

Cons:

Really nice staff loved. It will be back

2026-07-21 • via Nuitee
E
Eugene • couple • us
1
Paid but upon arrival no rooms available
Pros:

I wasn’t able to stay, no rooms.

Cons:

No rooms available

2026-07-21 • via Nuitee
K
Kim • extended_group • us
10
Pros:

The breakfast was a 10 out of 10. When you promote hot breakfast that is exactly what we received, Hot turkey sausages, hot cheese omelettes, hot hash browns..and those cinnamon buns. Ohh my mouth is watering now. Great hotel.

Cons:

I enjoyed my stay at the hotel

2026-07-21 • via Nuitee
C
Christy • couple • us
2
The did not have what guest need
Pros:

Central location

Cons:

They did not have supplies when requested. Never had towels. Always were “in the dryer” had to request the trash and washroom cleaned on the fourth day our bath tub held water and it was hard to get it “fixed “

2026-07-16 • via Nuitee
C
Christy • couple • us
2
2026-07-16 • via Nuitee
S
Schiltz • solo_traveller • us
10
Bed was comfortable
Pros:

Location and all the places to eat and on a major street and yet not disturbed , could not hear the traffic

Cons:

There was a off smell in the room

2026-07-10 • via Nuitee
M
Marvelene • solo_traveller • us
5
Cons:

The pool did not have any water. So disappointing.

2026-07-08 • via Nuitee
B
Bahrom • solo_traveller • uz
10
2026-07-04 • via Nuitee
L
LaRon • couple • us
9
2026-06-29 • via Nuitee
P
Patrick • extended_group • us
7
Fit my needs
Pros:

Close to where I needed to be.

Cons:

A little run down

2026-06-29 • via Nuitee
F
Franchesca • solo_traveller • us
10
2026-06-29 • via Nuitee
A
Azmi • solo_traveller • ca
8
Pros:

La chambre est acceptable

Cons:

La piscine n'est pas fonctionnelle

2026-06-23 • via Nuitee