Sheraton Lisle Naperville Hotel

Hotels
Sheraton
8.2 (297 reviews)
3000 Warrenville Road , Lisle , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff service
Delicious food and drinks
Cons:
Poor sound insulation
Dated room facilities

Categories

Cleanliness
7.53
General sentiment was positive, but concerns about dated facilities were mentioned.
Service
9.5
Staff, especially Enrique and Leticia, received high praise for their attentiveness and friendliness.
Location
8.54
The location was mentioned positively by guests; convenient and favorable.
Room Quality
6.99
Reports of poor sound insulation and dated furnishings impacted the overall impression.
Amenities
8.02
While some amenities were appreciated, facilities like the gym were noted as dated.
Value for Money
7.98
Guests felt they received good value, particularly for service and food, despite some room concerns.
Food and Beverage
9.03
The food and drink quality received positive feedback, with specific mentions of excellent cocktails.
Overall Experience
8
Overall sentiment was positive, with great staff but mixed feelings about the rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:18

Property Description

Indulge in Luxury Amenities

Relax and Rejuvenate
Enjoy the indoor pool and spacious rooms with free WiFi, flat-screen TV, and coffee machine. The air-conditioned rooms also offer a work desk and ironing facilities.

Stay Active and Energized
Take advantage of the large fitness centre featuring weights, racquetball courts, and a variety of exercise equipment.

Dining Delights
Savor a variety of dining options at the on-site restaurants - from American cuisine at 3 Deuces to buffet choices at Union Station Restaurant and entertainment at the L Lounge.

Book now to experience luxury and convenience at Sheraton Lisle Naperville Hotel.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 297 reviews
Cleanliness: 7.53
Service: 9.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8
E
Elio couple us
10
Excelente muy cómodo
Pros:

Me gustó mucho

Cons:

No tiene desayuno

2026-03-25 via Nuitee
C
Crystal couple us
5
2026-03-19 via Nuitee
T
Timothy solo_traveller us
10
2026-03-09 via Nuitee
2
228shantamb Business
2
Mathcounts Test with dimmed light, disgraceful response from management
Pros:

Mathcounts conducted the chapter test for Dukane county at this location. Unfortunately the test is delayed because of lighting issues, building management is not able to figure out. The sales management is pathetic and when confronted is refusing to even acknowledge the issue and get the right engineers to fix the issue. Kids prepare for years and now have to take the test without sufficient light! Think again for any big corporate events at this location.

2026-02-21 via Tripadvisor
E
Ecaterina-Stefania family_with_children de
9
Pros:

Die Freundlichkeit des Personals.

Cons:

Wenig Auswahl beim Frühstück , obwohl Buffet war.

2026-02-11 via Nuitee
K
kunal family_with_children ca
8
2025-12-23 via Nuitee
4
445yass Business
2
Unacceptable Noise and No Sleep
Pros:

We stayed in room 307 and the sound insulation is extremely poor. The walls are so thin that we could clearly hear the guests in the next room talking for hours, as well as constant street noise from passing cars throughout the night.

I called the front desk three separate times and spoke with a staff member named Amy. When she contacted the neighboring room, I could actually hear their phone ringing through the wall, which shows how inadequate the soundproofing is. Despite this, the noise continued, and the guests did not quiet down even at 1:42 am.

As a result, I did not get any meaningful sleep until around 3 am. If you are sensitive to noise or expecting a restful night, I strongly recommend avoiding this hotel unless you are placed in a much quieter area of the property.

Same story the second night!

2025-12-14 via Tripadvisor
O
O8093OLtrishac Business
10
Wonderful service by Enrique
Pros:

We had a lovely time at the bar. Enrique was amazing. He was so polite and very conversational. He remembered our names from previous work trips. Visit him anytime you are in Naperville. Enrique is the man!

2025-12-02 via Tripadvisor
P
P4312ABcarlost Business
10
Best in town.
Pros:

Leticia, is the best hostess in the bar.
Always with a larch smile welcoming you and her Old Fashion are the best in town.
Kudos to her .keep up the good work!

2025-11-20 via Tripadvisor
C
crishawnm2025 Business
10
Great experience thanks to great staff member!
Pros:

Had a great experience all thanks to Leticia! She took great care of me and my colleagues and made sure we had everything we needed.

2025-11-20 via Tripadvisor
M
marcuslF1169WC Business
10
Great place to wind down
Pros:

Amazing experience Leticia was amazing, drinks and food were top notch the attention to detail was amazing also a great old fashioned

2025-11-20 via Tripadvisor
M
M8169YVjosed Business
10
Great service - enrique!
Pros:

Enrique was an absolute delight . Polite and a pleaseable person. Great service and welcoming. . Will be back ! The food was amazing and he was always available when needed. Thank you enrique! You are the best!

2025-11-19 via Tripadvisor
M
M3437MXkeng Business
10
Great food and drink.
Pros:

Very great service. Professional and courteous service by Enrique. Great drinks and food. Always a friendly smile and helpful sevice.

2025-11-19 via Tripadvisor
O
Omar couple us
4
Less than average
Pros:

The lobby

Cons:

The rooms are so dated and many thing don’t work. Lighting is terrible in the room.

2025-11-18 via Nuitee
J
Jon couple us
8
Pros:

Room size and location were great

Cons:

Some parts of the facility like the gym were a little dated and furniture in room a little worn.

2025-11-17 via Nuitee
M
Mindy couple us
10
We enjoyed staying here for the 2nd time and we booked fora third trip next month,
Pros:

Clean & quiet

Cons:

Nothing

2025-11-16 via Nuitee
B
briangU2120SC Solo travel
10
Best drinks and service
Pros:

10/10 his drinks are the best
Been to different places but Enrique’s drinks are just something else, very professional I’d say.
Exceptional.

2025-10-24 via Tripadvisor
B
BlaineS28 Business Decatur, Illinois
10
Amazing Bartender!
Pros:

Had such a great time thanks to Enrique! Super friendly, fun, and kept the energy up all night. The service was fast, and he made one of the best mixed drinks I’ve had in a long time — perfectly balanced and delicious. You can tell he enjoys what he does, and it really adds to the whole experience. Highly recommend grabbing a drink from him if you get the chance!

2025-10-23 via Tripadvisor
S
shylerb Business
10
Enrique is my FAVORITE!
Pros:

We came for the Child Abuse Prevention Conference and we had SUCH a great experience all thanks to Enrique! He was so kind, attentive, patient, and enthusiastic with our group and it absolutely made the couple days so much fun for a work conference!

2025-10-23 via Tripadvisor
O
OnAir09330221122 Business
10
Give it up for the Bartender
Pros:

ENRIQUE WAS THE BEST HE TREAT US LIKE ROYALTY He remembered our names every time we came to the bar High five him👊🏾 He was so great

2025-10-23 via Tripadvisor