Quality Inn Baytown - Houston East

Hotels
•
Choice Hotels International
7.2 (111 reviews)
5222 Interstate 10 Hwy, Baytown, Texas, 77521 , Baytown , US

Facilities

Elevator
Free breakfast
24-hour business center
RV, bus, truck parking
Self parking (surcharge)
Pool sun loungers
Free RV, bus, truck parking
Free buffet breakfast
Free breakfast
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable / good value
Convenient to I-10
Comfortable beds
Quiet stay (for some guests)
Cons:
Dirty rooms and sheets
Roaches and pests
Musty / cigarette / weed smells
Water leaks and AC issues
Damaged or unmaintained fixtures (peeling wallpaper, dangling lampshade, broken phone)
Reservation/cancellation and billing problems
Electrical work/noise and alarm disturbances

Categories

Cleanliness
3.5
Multiple reviews report roaches, dirty sheets, standing water, stains, musty/cigarette/weed smells and general lack of cleanliness.
Service
9.5
Several guests called staff friendly, inviting and helpful at the front desk; a few reservation/billing issues were noted but most interactions described positively.
Location
8.5
Conveniently located next to I-10 according to reviews; one comment noted the area is 'not the greatest' but otherwise seen as convenient.
Room Quality
4.5
Numerous reports of stained ceilings, leaking AC, standing water in showers, peeling wallpaper, broken fixtures and pest sightings indicate poor room condition.
Amenities
7.1
Mixed mentions: some guests said rooms contained needed items while others reported heating not working, electrical work, alarms and temporary blowers during a leak.
Value for Money
8.5
Several guests described the price as cheap/affordable and acceptable for the rate despite issues; value perceived positively by many.
Food and Beverage
10
Standard quality for this hotel tier
Overall Experience
6
Mixed-to-negative overall: multiple guests described very poor experiences (reservations cancelled, charged, or very dirty rooms), though a few reported quiet or easy stays and comfortable beds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Recharge by the Pool and Enjoy Complimentary Buffet Breakfast
Make a splash in the seasonal outdoor pool or savor a delicious buffet breakfast during your stay. Stay connected with free Wi-Fi and enjoy convenience with a vending machine on-site.

Convenient Amenities for Comfortable Stay
Unwind in one of the 62 air-conditioned rooms furnished with microwaves and refrigerators. Benefit from amenities like a 24-hour business center, laundry facilities, and a 24-hour front desk for a hassle-free experience.

Explore Nearby Attractions
Located in the heart of Baytown, the hotel is minutes away from San Jacinto Mall and hospitals. Discover nearby recreational spots like Pirates Bay Water Park and Goose Creek Country Club for a memorable stay.

Book your stay at Quality Inn Baytown - Houston East now for a perfect blend of comfort and convenience.

Important information:

  • The seasonal pool will be open from March to October.
  • Pool access available from 10 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 111 reviews
Cleanliness: 3.5
Service: 9.5
Location: 8.5
Room Quality: 4.5
Amenities: 7.1
Value for Money: 8.5
Food and Beverage: 10
Overall Experience: 6
S
Sean
2
Pros:

This place stinks, had a reservation but they could not find my room. I finally left and was still charged for the room.

2025-09-23 • via Nuitee
A
Ashley • family
8
Pros:

The staff was inviting but after walking into the hotel. The staircase is dirty and needs swept. The hotel has a musty smell. My sheets might have been washed but there are stains from previous guests. Glad I'm only here for one night

2025-09-03 • via Nuitee
K
kenneth
10
Pros:

Ty

2025-09-01 • via Nuitee
W
William • family_with_children
10
Pros:

Some of the staff were very helpful

2025-08-31 • via Nuitee
B
Brittani
10
Pros:

It was an easy quiet stay.

2025-06-18 • via Nuitee
N
Noemi
2
Pros:

Had roaches didn't feel safe and smelled alot like cigarettes

2025-06-07 • via Nuitee
J
Jesus
4
Pros:

Was one of my worst experiences in La Quinta hotels to start I reserve 3 double bed rooms like 3 days in advance when we get there they give us one room with a single double bed but only one bed when we ask they say they run out of double bed rooms at the end they give us the room we reserve but anyway that the idea when you make a reservation to get what you reserve also the hotel smells like weed on the hallway on the 3rd floor when my kids are on the bed we found a cockroach crawling in the wall it’s a couple of other things I can name but all I can say is my worst experience

2025-06-05 • via Nuitee
S
Seth • partner
10
Pros:

Nice staff not the greatest area but for the price is worth it

2025-05-31 • via Nuitee
H
Hemant • family_with_children
2
Pros:

cant speak for the property because my reservation was cancelled when I reached to property and they were not able to provide replacement or not even ready to listen to my concerns.

2025-05-25 • via Nuitee
A
Ali
10
Pros:

I like how they care about small details and everything you need in a room is provided

2025-05-23 • via Nuitee
C
Charles
2
Not worth staying
Pros:

This picture are so misleading and the room need to be upgraded. Water stained ceiling the shower look like it had not been clean the ac leaked in to the room will not be staying again

2025-04-24 • via Nuitee
L
Lisa • partner
2
Pros:

we read all the reviews and the pictures were not current. We got into our room and there was standing water in the shower along with hairs. The lampshade was dangling, and the phone didn’t work. That didn’t matter because the buttons were missing anyway. I found this out because I tried to call to see how to work the television. I had to go down to the lobby and ask and then when I got back up to my room, I still couldn’t figure it out. The wallpaper was peeling off and the baseboards were exposed. The front desk girl was very sweet when we told her that we couldn’t stay there because it was so gross. She was fairly compassionate and told us how we had to go through Expedia to get our money back. We are still waiting on that…

2025-04-14 • via Nuitee
P
Pavi
8
Pros:

Nice staff. Rooms are nice clean

2025-04-09 • via Nuitee
P
Pavi
8
Pros:

Decent room for an affordable price. Nice staff. Conveniently right next to I-10

2025-03-27 • via Nuitee
A
Ancira
4
Pros:

We reserved for two nights but only stayed for one the room was dirty, the microwave looked like it had been months since it was cleaned, probably why I ended up killing a cockroach on top of it! They only good thing I could say about the stay were the beds were comfortable and probably the cleanest thing in that room

2025-03-18 • via Nuitee
J
Jerome
4
Pros:

A lot of electrical work going on.

2025-02-28 • via Nuitee
N
Nathaniel • family
10
Pros:

They had a leak while we were there. Had blowers all over the lobby and the alarms kept going off during the night. Other than that the room was excellent

2025-02-27 • via Nuitee
S
Suzanne • partner
10
Pros:

Good

2025-02-19 • via Nuitee
C
Corazon • family
6
Pros:

Cheap

2025-02-15 • via Nuitee
A
Amanda • family_with_children
10
Pros:

Thanks for. The stay

2025-02-13 • via Nuitee