Grand Hyatt Muscat

Hotels
Grand Hyatt
9 (736 reviews)
Shatti Al Qurum - PO Box 951 , Muscat , om

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
8.39
Room quality was noted to be dated and inconsistent.
Service
9.86
Very friendly and helpful staff mentioned in multiple reviews.
Location
9.4
Conveniently located near the city center and beach access.
Room Quality
7.85
Rooms are dated and require renovation.
Amenities
9.38
New pool and fitness facilities received positive remarks.
Value for Money
8.84
Generally good value considering the offered amenities, but some critiques on specific areas and maintenance.
Food and Beverage
8.89
Good breakfast and dining options, but some items could be refreshed.
Overall Experience
9.36
Despite some shortcomings, overall a very positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Beachfront Location
The Grand Hyatt is nestled on Al Qurm Beach, offering stunning Gulf of Oman views from spacious rooms with balconies. Some rooms even showcase the majestic Hajar Mountains.

Gourmet Dining and Shopping
Indulge in a culinary journey at the hotel's 4 restaurants, from authentic Arabic dishes at Mokha Café to rooftop grills with sea vistas. Sip traditional Arabic beverages at Sirj Tea Lounge and explore shopping options at the on-site center and nearby commercial district.

Relaxation and Pampering
Unwind at the beauty center with massages and manicures, or take a dip in the temperature-controlled pool. Don't miss the chance to experience the perfect blend of luxury and comfort at Grand Hyatt.

Important information:

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation.

Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only.

We are delighted to announce the opening of our brand-new infinity pool, complete with a lazy river, jacuzzi, dedicated kids’ play area, and a serene outdoor garden. We look forward to welcoming you to enjoy these enhanced facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 736 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
L
Lilian solo_traveller dk
9
2026-02-14 via Nuitee
C
Carlo solo_traveller fr
7
Pros:

Piscina davanti al mare

Cons:

Corridoi e facciata un po’ retro/ datati

2026-02-14 via Nuitee
V
venkata phani kiran kumar extended_group in
7
Cons:

Ambience in the room and the floor

2026-02-14 via Nuitee
Y
Yassir family_with_children om
8
2026-02-13 via Nuitee
W
Wim couple nl
10
A relaxing few weeks
Pros:

The breakfast buffet and service were excellent. Staff was helpful and proactive. Sitting outside in the sun with sea view heightened the experience

Cons:

Staff at the swimming pool should actively discourage occupation and 'reservation'of sunbeds by absent guests.

2026-02-13 via Nuitee
Q
Qadiry family_with_children au
8
Pros:

Swimming pool.and lobby

Cons:

My room

2026-02-10 via Nuitee
S
Saoud solo_traveller qa
10
2026-02-09 via Nuitee
A
arya zoghi family_with_children ir
9
Pros:

pool and breakfast

Cons:

it was somehow old and the club was not that interesting

2026-02-09 via Nuitee
C
christian couple gb
10
Great spot in Muscat
Pros:

We’ve been coming here for years. The GM has stayed true to his word and the renovations at the pool are great. Special mention to the brilliant staff. Arif the concierge… simply a legend… thanks for looking after us so well. Also yannik in the John Barry bar… so great to see his smiling face in an evening… great addition to the team. Can’t recommend this brilliant hotel enough. It’s a Muscat institution and so pleased to see it on the up.

Cons:

Nothing… wine is expensive… but it’s Muscat so if you want a drink… have big pockets!

2026-01-31 via Nuitee
C
Chukwuma solo_traveller sa
9
2026-01-31 via Nuitee
D
Doctor96 couple ru
10
2026-01-30 via Nuitee
M
MohammadHadi family_with_children ir
9
Lovely
Pros:

The beachfront was great. Breakfast was wonderful. Staff were nice and helpful.

Cons:

The mattress

2026-01-29 via Nuitee
A
Ahmed couple sa
8
2026-01-29 via Nuitee
I
Irina couple ch
7
Dir Freundlichkeit und Sauberkeit
Pros:

Die Lage und die Sauberkeit des Zimmers

Cons:

Das Frühstück sollte besser präsentieren werden Leider ist der öffentliche Strand voller Plastikmüll.

2026-01-25 via Nuitee
G
Gary solo_traveller my
9
2026-01-24 via Nuitee
J
jay707 family_with_children om
10
Pros:

Everything

Cons:

No bidet in the washroom

2026-01-24 via Nuitee
O
Oksana family_with_children by
10
Pros:

Все чисто,разнообразно,одни плюсы,персоналы-выше всяких похвал,бассейн -джакузи с подогревом.Пляж хороший

Cons:

----

2026-01-23 via Nuitee
I
Irma david family_with_children ch
7
Work in progress
Pros:

Style and ambiance

Cons:

Work in progress (renovation )>

2026-01-21 via Nuitee
M
Muna couple sa
8
جيد
Pros:

موقعه

Cons:

الخدمات اقل من المتوقع

2026-01-20 via Nuitee
M
Massimo family_with_children ch
9
2026-01-20 via Nuitee