Grand Hyatt Muscat

Hotels
Grand Hyatt
9 (736 reviews)
Shatti Al Qurum - PO Box 951 , Muscat , om

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
8.39
Room quality was noted to be dated and inconsistent.
Service
9.86
Very friendly and helpful staff mentioned in multiple reviews.
Location
9.4
Conveniently located near the city center and beach access.
Room Quality
7.85
Rooms are dated and require renovation.
Amenities
9.38
New pool and fitness facilities received positive remarks.
Value for Money
8.84
Generally good value considering the offered amenities, but some critiques on specific areas and maintenance.
Food and Beverage
8.89
Good breakfast and dining options, but some items could be refreshed.
Overall Experience
9.36
Despite some shortcomings, overall a very positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Beachfront Location
The Grand Hyatt is nestled on Al Qurm Beach, offering stunning Gulf of Oman views from spacious rooms with balconies. Some rooms even showcase the majestic Hajar Mountains.

Gourmet Dining and Shopping
Indulge in a culinary journey at the hotel's 4 restaurants, from authentic Arabic dishes at Mokha Café to rooftop grills with sea vistas. Sip traditional Arabic beverages at Sirj Tea Lounge and explore shopping options at the on-site center and nearby commercial district.

Relaxation and Pampering
Unwind at the beauty center with massages and manicures, or take a dip in the temperature-controlled pool. Don't miss the chance to experience the perfect blend of luxury and comfort at Grand Hyatt.

Important information:

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation.

Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only.

We are delighted to announce the opening of our brand-new infinity pool, complete with a lazy river, jacuzzi, dedicated kids’ play area, and a serene outdoor garden. We look forward to welcoming you to enjoy these enhanced facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 736 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
P
Petar extended_group hr
9
2026-03-07 via Nuitee
A
Atila family_with_children ro
10
2026-03-06 via Nuitee
J
Jan couple cz
9
2026-03-05 via Nuitee
A
Antonio family_with_children it
9
Passaggio per l'italia
Pros:

Un hotel pazzesco vero stile arabo grande e pieno di colori .

Cons:

Nulla

2026-03-05 via Nuitee
A
Annamaria couple hu
10
2026-03-04 via Nuitee
D
Daniel couple nl
10
2026-03-04 via Nuitee
Z
zubair solo_traveller ae
8
2026-03-04 via Nuitee
K
Khanh couple us
10
2026-03-04 via Nuitee
R
Raffaella couple it
10
Soggiorno piacevole, belli gli ambienti, pulizia impeccabile, personale super efficiente e cordiale. Ottima la colazione
Pros:

La struttura è ben localizzata nella zona delle ambasciate, fronte mare con possibilità di fare belle passeggiate. Ottimo punto di partenza per escursioni giornaliere, servizio taxi sempre presente

Cons:

Niente

2026-03-02 via Nuitee
H
Heidi family_with_children at
8
2026-03-02 via Nuitee
J
Jaine Caroline family_with_children it
9
A memorable stay in a marvellous setting. To be repeated
Pros:

A truly amazing hotel. The staff, rooms, food, service, cleanliness, lounge access were all beyond our expectations. We were very sad to leave!

Cons:

Zero

2026-03-01 via Nuitee
M
michele family_with_children it
9
Pros:

Colazione fantastica e ricca di dolce e salato, staff gentilissimo, servizio ottimo, cortesia e gentilezza, bella piscina e accesso al mare diretto

Cons:

Camere un po' in vecchio stile ma pulitissime e accoglienti. Prezzi un po' alti per cena e pranzi. Ma si tratta sempre di un 5 stelle

2026-02-28 via Nuitee
N
Nitin couple ae
10
Value for money
Pros:

Exceptional location. Variety of Indian food and excellent staff

Cons:

Should have got better TVs inside rooms

2026-02-26 via Nuitee
M
Mirjam family_with_children ch
9
Pros:

der Strand ist vor dem Hotel

2026-02-24 via Nuitee
J
Jack family_with_children ie
8
2026-02-24 via Nuitee
M
Margaux family_with_children hk
10
2026-02-23 via Nuitee
M
Maarten couple nl
9
Heerlijk hotel aan de kust, mooie ruime kamers, heerlijk ontbijt- en dinerbuffet
Pros:

Prettig zwembad,, erg prettig personeel, zeer service georienteerd, heerlijk ontbijt buffet

Cons:

Iets te weinig ligstoelen in het zwembade

2026-02-23 via Nuitee
R
Roman couple fr
10
2026-02-23 via Nuitee
E
Eszter family_with_children hu
9
Pros:

Kedves személyzet, jó elhelyezkedés, bőséges reggeli, jó medence tér, tisztaság

Cons:

4 személyre foglaltunk szobát, de csak 3 ágyunk volt 2 felnöttnek, egy 9 és 12 éves gyereknek. Nem tudom a Booking rendszerének a hibája vagy a szállodáé, de ez a kényelmünkön rontott.

2026-02-22 via Nuitee
S
Stephan family_with_children de
9
2026-02-22 via Nuitee