Grand Hyatt Muscat

Hotels
Grand Hyatt
9 (736 reviews)
Shatti Al Qurum - PO Box 951 , Muscat , om

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
8.39
Room quality was noted to be dated and inconsistent.
Service
9.86
Very friendly and helpful staff mentioned in multiple reviews.
Location
9.4
Conveniently located near the city center and beach access.
Room Quality
7.85
Rooms are dated and require renovation.
Amenities
9.38
New pool and fitness facilities received positive remarks.
Value for Money
8.84
Generally good value considering the offered amenities, but some critiques on specific areas and maintenance.
Food and Beverage
8.89
Good breakfast and dining options, but some items could be refreshed.
Overall Experience
9.36
Despite some shortcomings, overall a very positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Beachfront Location
The Grand Hyatt is nestled on Al Qurm Beach, offering stunning Gulf of Oman views from spacious rooms with balconies. Some rooms even showcase the majestic Hajar Mountains.

Gourmet Dining and Shopping
Indulge in a culinary journey at the hotel's 4 restaurants, from authentic Arabic dishes at Mokha Café to rooftop grills with sea vistas. Sip traditional Arabic beverages at Sirj Tea Lounge and explore shopping options at the on-site center and nearby commercial district.

Relaxation and Pampering
Unwind at the beauty center with massages and manicures, or take a dip in the temperature-controlled pool. Don't miss the chance to experience the perfect blend of luxury and comfort at Grand Hyatt.

Important information:

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation.

Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only.

We are delighted to announce the opening of our brand-new infinity pool, complete with a lazy river, jacuzzi, dedicated kids’ play area, and a serene outdoor garden. We look forward to welcoming you to enjoy these enhanced facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 736 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
D
Dreamer 010 family_with_children om
8
Pros:

Location, breakfast, and staff.

Cons:

The swimming pool's water was cold, and it can be seen clearly by people walking outside the hotel.

2026-04-03 via Nuitee
solo_traveller kz
10
2026-04-03 via Nuitee
M
Moza family_with_children om
8
2026-04-03 via Nuitee
K
Katharina family_with_children de
9
2026-04-02 via Nuitee
E
Ekaterine family_with_children ge
10
2026-04-01 via Nuitee
A
Altuncu solo_traveller tr
10
Lets Enjoy the business by staying here
Pros:

Omani style and services

Cons:

The location

2026-03-30 via Nuitee
N
Nathalie solo_traveller om
10
2026-03-30 via Nuitee
M
muhammad hasif family_with_children ae
6
Overall good
Pros:

Serene ambience

Cons:

Shower heads are leaking spraying water all over washroom and making it dirty

2026-03-25 via Nuitee
I
Intissar family_with_children om
10
Merci pour une autre fois
Pros:

L établissement propre jolie et exceptionnel merci

Cons:

Le prix trop cher

2026-03-22 via Nuitee
A
Azamat family_with_children om
9
Pros:

I stayed at the Grand Hyatt in Muscat and was absolutely delighted! This place perfectly combines luxury, comfort, and a high level of service. The hotel is beautifully designed in an elegant Eastern style, and both the architecture and interiors create the atmosphere of a true Arabian fairytale.

The room was spacious, very clean, and had a beautiful view. The bed was comfortable, and everything was thoughtfully arranged — from high-quality toiletries to the cozy ambiance. Housekeeping was done daily and at a high standard.

I would especially like to highlight the staff — incredibly polite, attentive, and always ready to help. You can truly feel genuine hospitality and care for guests. One particularly memorable moment: we asked about the name of a chili sauce in the restaurant, and the chef not only told us about it but also gifted us a whole jar — a very unexpected and приятный gesture!

The breakfasts were diverse and delicious, with a wide selection of dishes for every taste. The restaurants on the hotel grounds were also impressive — excellent cuisine and a pleasant atmosphere.

The hotel grounds are well-maintained, and the pool is clean and comfortable: there is a bar right in the water, the sun loungers are always clean and neat, and towels are provided separately, which is very convenient. The location is also great — close to the sea with beautiful views.

This is a perfect place both for leisure and business trips. I will definitely come back again and highly recommend it to everyone!

Cons:

only one moment but not critical for me it is not enough sockets in the room

2026-03-22 via Nuitee
J
Jose gabriel solo_traveller de
10
2026-03-19 via Nuitee
M
martina family_with_children it
8
2026-03-18 via Nuitee
C
Chiara family_with_children it
8
Pros:

Ottima struttura personale accogliente e gentile. Cucina fantastica

2026-03-17 via Nuitee
S
Sunaina couple ae
9
Excellent stay, clean and good breakfast
Pros:

Great pool, friendly staff

2026-03-17 via Nuitee
E
Ekaterina couple ru
10
2026-03-17 via Nuitee
E
Ekaterina family_with_children ru
10
2026-03-17 via Nuitee
G
Giselle Jimenez couple ve
10
Exelent
Pros:

Everything amazing

2026-03-16 via Nuitee
D
Darina solo_traveller ch
8
2026-03-15 via Nuitee
W
William couple br
10
Pros:

Very nice experience

2026-03-15 via Nuitee
K
krieger couple de
10
Absolut sehr zufrieden , Mehr als empfehlenswert
Pros:

ideale Lage , Zimmer werden in einem Flügel renoviert, im zweiten Flügel ist dies auch notwendig. Trotzdem noch okay.
Frühstück sehr gut, große Auswahl. Badelandschaft vorbildlich . Strandzugang under construction .
Ein Punkt: das Personal . So was freundliches und hilfbereites noch nie getroffen !!! Danke

2026-03-14 via Nuitee