Courtyard Chesapeake Greenbrier

Hotels
Courtyard by Marriott
7 (217 reviews)
1562 Crossways Boulevard , Chesapeake , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Musty smell
Cleanliness issues

Categories

Cleanliness
5.58
Multiple complaints about cleanliness and musty smells in rooms.
Service
8.55
Staff was friendly and attentive, though there were service issues mentioned.
Location
8.59
Great location with nearby attractions.
Room Quality
6.54
Mixed feedback; some rooms were clean and updated, but others were old and run down.
Amenities
6.07
Bar closed early, pool unavailable, and outdated facilities.
Value for Money
7.53
Overall good value considering the price, but issues with cleanliness.
Food and Beverage
6.58
Food options were limited and not appealing.
Overall Experience
6.55
A mix of positive experiences overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:03

Property Description

Modern Amenities
Courtyard Chesapeake offers a boarding pass print center, bistro serving Starbucks coffee, and free shuttle to Norfolk Airport. Enjoy free internet, 32-inch LCD TVs with cable and HBO, coffee maker, mini-fridge, and microwave in every room.

Dining and Entertainment
Indulge in healthy cuisine at The Bistro for breakfast and dinner. Relax with cocktails in the modern lounge featuring an LCD TV and ample seating. Stay updated with the GoBoard for news and weather.

Recreation and Location
Take advantage of the indoor pool, fitness center, and proximity to Cypress Point Golf Course and Norfolk Waterside Marketplace. With direct access to Interstate 64, Courtyard Chesapeake is the perfect choice for your stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 217 reviews
Cleanliness: 5.58
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 6.07
Value for Money: 7.53
Food and Beverage: 6.58
Overall Experience: 6.55
V
Vershawn couple us
9
Great stay and will come back soon.
Pros:

Everyone was so polite.

Cons:

Nothing

2026-02-14 via Nuitee
O
Octavia couple us
8
Cons:

There was mold in bathroom. Maitenance took care of as soon as it was reported

2026-01-19 via Nuitee
K
Kyana extended_group us
10
2026-01-19 via Nuitee
M
Milford solo_traveller us
5
2026-01-17 via Nuitee
S
Smith couple us
10
2025-12-08 via Nuitee
D
Delbert couple us
1
2025-12-07 via Nuitee
Q
Quianna couple us
10
2025-12-05 via Nuitee
M
Margaret partner
6
Pros:

They never could get the internet working in our room and there was quite a bit of road noise. Coffee options not good - only over-raosted Starbucks (Yuck)!

2025-10-06 via Nuitee
L
Lorenzo
10
Pros:

All of the staff was friendly, hotel was clean and quiet, and made this solo trip worth every dollar! THANK YOU!

2025-09-29 via Nuitee
C
Charles
2
Never stay with Courtyard!
Pros:

They lied about accepting service animals and kicked out a disabled person with a service animal.
Staff never said anything and just said that we had to go

2025-09-28 via Nuitee
C
Connie family
4
Pros:

The hotel is old and outdated. It smells musty. They said they would clean our room every other day and that didn’t happen. I had to ask for clean towels and empty our trash. The elevator is not marked clearly. I would not stay at a Marriott courtyard again. The bistro was tacky and the soup we had was watery. However all the staff were courteous and friendly.

2025-09-24 via Nuitee
K
Ky couple us
7
In and out
Pros:

It was fine for the price.

Cons:

The bar closed.

2025-09-13 via Nuitee
A
Alejandra partner
10
Pros:

The room was amazing. Everything was clean and updated. The only thing that I didn’t like was that you can hear people in other rooms. But it wasn’t a huge problem.

2025-09-09 via Nuitee
M
Marty
10
Pros:

The staff is very friendly and attentive. Thank you for a great stay!

2025-09-09 via Nuitee
D
Deandre
10
Pros:

Great place

2025-09-06 via Nuitee
D
Donna couple us
5
My stay was ok. Before booking I made sure that the description said “breakfast included” and it was when I booked it.
Pros:

The bed was comfortable

Cons:

Run down, dirty

2025-09-05 via Nuitee
I
Isis
2
Pros:

El olor a moho es horrible desde que entras y el pasillo para los elevadores tiene el okor mas fuerte la habitacion tambien igual es terrible el olor, demaciado caro para tener la picina cerrada ,deberian decir que la picina no esta en servicio

2025-09-01 via Nuitee
A
Aaron family
8
Pros:

Room was clean, property was quiet. We got a good nights rest after long days of activity

2025-08-31 via Nuitee
J
Jennifer extended_group us
5
Pros:

Great location.

Cons:

Smelled musty. Air conditioner leaked and rug was extremely wet. Expensive.

2025-08-29 via Nuitee
J
JAMES family_with_children us
3
Pros:

The location to get to places

Cons:

The room was not attended to from check in to check out we asked from wed Thursdays Friday Saturday Sunday to have the room.clean and yet nothing until late Sunday it was finally done

2025-08-19 via Nuitee