Courtyard by Marriott Norwich

Hotels
•
Courtyard by Marriott
8.4 (512 reviews)
181 West Town Street , Norwich , us
+1 860-886-2600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with check-in process
Room maintenance problems

Categories

Cleanliness
7.65
Several reviews highlighted issues with cleanliness in some rooms.
Service
9.15
Overall, staff received positive mentions, though there were some organizational issues noted.
Location
9.15
Great location near Mohegan Sun and easy access to the casino.
Room Quality
7.65
Several negative mentions about room conditions, particularly in the context of surprise issues.
Amenities
9.15
Positive feedback regarding hotel amenities, like the Bistro.
Value for Money
7.65
Some guests felt the price was not justified given the service and accommodations.
Food and Beverage
7.65
Mixed reviews on food quality; absence of complimentary breakfast criticized.
Overall Experience
9.15
Despite some negative experiences, many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:46

Property Description

Convenient Location
Located just 4 miles from downtown Norwich, the Courtyard by Marriott Norwich is the perfect choice for those wanting to explore the city easily. Situated within a 5-minute drive of the Bean Hill Historic District, guests can immerse themselves in the local history and culture.

Modern Amenities
Enjoy the convenience of a gym and complimentary Wi-Fi in every room at this hotel. The rooms are well-equipped with a coffee maker, ironing facilities, work desk, and flat-screen TV, ensuring a comfortable stay for all guests.

Dining and Leisure Options
Indulge in a delicious meal at The Bistro, offering breakfast, dinner, and Starbucks coffee. Unwind at the hotel bar in the evening or take a relaxing swim in the indoor pool. For those needing to catch up on work, the business center is the perfect spot.

Experience comfort and convenience at Courtyard by Marriott Norwich. Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8.4
Based on 512 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 9.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 9.15
B
Bravo • solo_traveller • us
10
Pros:

Nos encanto todo.bien

2026-08-03 • via Nuitee
F
France • solo_traveller • us
10
2026-08-02 • via Nuitee
T
Taisha • family_with_children • us
8
2026-07-14 • via Nuitee
N
Nelson • extended_group • us
9
Pros:

Muy amable el personal

2026-07-06 • via Nuitee
A
Allison • family_with_children • us
1
We won’t be returning there.
Pros:

The room was fine.

Cons:

The staff was horribly rude and insulting. The room was average….not worth the price at all.

2026-06-29 • via Nuitee
T
Triptakersouth • Family
8
Would stay again for just an overnight
Pros:

Room was clean. Front desk was friendly. I felt safe at this hotel and felt my car was safe. The shower head needed attention but we made it work. The hotel had no weird smells inside. The place was fine, no breakfast included with stay but that’ okay.

2026-06-21 • via Tripadvisor
K
Kate • extended_group • us
10
2026-06-08 • via Nuitee
A
Anne • family_with_children • us
9
Pros:

Loved the patio and setup I love coming here

Cons:

The noise level was a bit much we were near the elevator and staff cleaning room so it was a bit annoying

2026-05-31 • via Nuitee
R
Ramos • solo_traveller • us
8
Pros:

Skip

2026-05-11 • via Nuitee
D
David • couple • us
8
2026-05-08 • via Nuitee
T
Tanya • solo_traveller • us
10
Perfect
Pros:

Spacious room and rolling desl to be able to work from in comfort. Everything was clean and shower pressure was amazing!

2026-05-03 • via Nuitee
4
420marynk • Family
10
Mateo
Pros:

Mateo.....that is all I have to say. Mateo, Mateo, Mateo.....he got us additional discounts, got our jokes, was really kind and engaging. He made us feel like we were all old friends. Mateo for president!!!

2026-04-14 • via Tripadvisor
B
Brackman • solo_traveller • us
6
It was fine. Indifferent.
Pros:

The water pressure and the pleasant staff

Cons:

Didn’t like the pillows and the toilet was runny all night. We also couldn’t adjust the temperature on the thermostat.

2026-03-29 • via Nuitee
D
devinsQ7754SQ • Business
10
My stay at Marriott Norwich
Pros:

I travel a lot for work and have stayed at MANY Marriott (and other) hotels. While my amenities experience at this hotel was not anything special (I was looking forward to a hot tub that didn't exist), the one and only reason that I would ever stay there again is the concierge named Mateo. He was ALWAYS friendly, gave us great advice on the local restaurants and never seemed like he was too busy or disgruntled to help a customer, which I frequently encounter.
To Marriott, If that man is not a manager, already, you would be wise to promote him!

2026-03-27 • via Tripadvisor
N
Natalie • couple • us
10
Excellent from the time of check in to the check out
Pros:

How clean it was and also how close it was to the places we visited

Cons:

N/A

2026-03-24 • via Nuitee
W
Wei Yu • couple • us
8
2026-03-24 • via Nuitee
J
Jessica • couple • us
10
Pros:

This property has been updated nicely.

2026-03-16 • via Nuitee
A
Alexander • solo_traveller • us
10
2026-03-16 • via Nuitee
P
Pamela • couple • us
9
Very pleasant overall
Pros:

Well kept, friendly, convenient

Cons:

Bed was not as comfortable as expected.

2026-03-15 • via Nuitee
F
Frank • couple • us
8
This place is top notch
Pros:

We didn’t have the breakfast but we did have a brunch and it was very good over all the place is very nice and I wood recommend to anyone

Cons:

Everything was geeat

2026-03-14 • via Nuitee