Quality Inn & Suites Lebanon I-65

Hotels
Choice Hotels International
7.4 (121 reviews)
210 Sam Ralston Rd, Lebanon, Indiana, 46052 , Lebanon , US

Pets allowed

Facilities

Free breakfast
Arcade/game room
Free WiFi
24-hour front desk
Arcade/game room
Free breakfast
Safe-deposit box at front desk
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Bad odors
Outdated facilities

Categories

Cleanliness
5.79
Several reviews mention issues like stains, bad odors, and cleanliness concerns.
Service
8.76
Staff were described as friendly and accommodating in some reviews.
Location
9.3
The reviews noted the hotel is easy to get to.
Room Quality
5.75
Many complaints about outdated rooms and terrible smells.
Amenities
6.78
Issues with pool temperature and lack of working TV.
Value for Money
7.24
Value perception affected by room conditions and amenities.
Food and Beverage
8.29
Breakfast received some compliments; however, limited options were noted.
Overall Experience
7.26
General dissatisfaction noted with room conditions and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:55

Property Description

Indoor Pool and Game Room
Enjoy a refreshing dip in the indoor pool or have fun in the arcade/game room during your stay.

Complimentary Breakfast and Wireless Internet
Start your day right with a complimentary buffet breakfast and stay connected with free wireless internet access.

Convenient Amenities and Services
Benefit from amenities like a business center, 24-hour front desk, and free self-parking, making your stay hassle-free.

Plan your stay at Quality Inn & Suites Lebanon I-65 in Lebanon and discover nearby attractions like Indianapolis Motor Speedway and Gainbridge Fieldhouse. Book now for a memorable experience!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 121 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.75
Amenities: 6.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 7.26
R
Robert
10
Pros:

No issues, comfortable bed, breakfast offering was good, no odors and pretty clean.

2025-10-08 via Nuitee
E
Elizabeth
8
Pros:

Sheets on 1queen bed had a stain so I slept in the other bed. Had to ask about breakfast and checkout time.

2025-09-29 via Nuitee
R
Rachel
10
Pros:

Friendly staff, quiet, clean and easy to get to.

2025-09-23 via Nuitee
D
Denise
10
Pros:

I would stay here again.

2025-09-16 via Nuitee
D
Darcie family
4
Pros:

Our room smelled terrible and had stains on the furniture

2025-09-14 via Nuitee
E
Elizabeth family
6
Pros:

The rooms were a little out dated. Paint was chipping off the wall. Definitely need to do updates to property. No elevator.

2025-09-14 via Nuitee
K
Kwaghdoo
10
Pros:

Good

2025-08-31 via Nuitee
J
Jane
6
Pros:

The room appeared clean as in the bed was clean and the bathroom was clean. The TV did not work and the carpeted floor emitted a strong smoke smell. The staff was fine. I chose to only eat the prepackaged food that was provided in the morning. The property was in very bad condition, both inside and out. The lighting was terrible and the furnishings were in desperate need of replacement. I would highly suggest that Quality Inn corporate invest in upgrades to this property for continued success at this location.

2025-08-29 via Nuitee
J
Jose
4
Pros:

I asked for a non-smoking room. The room had a sign on the door that said Non-smoking Room. The room smelled like smoke, covered up by carpet freshener. Although the room appeared to be clean, the smell made it feel really dirty.

2025-08-17 via Nuitee
E
Elizabeth family
6
Pros:

The room was clean and the staff was nice and respectful. The breakfast provided was good. BUT, we were there for 3 nights and no TV or cable. Kept being told that Comcast was having difficulties. For 3 nights???? 1 night I could understand. Pretty sad for over $100 a night. Pool was clean but heavily chlorinated and extremely cold. I would say the water temp was in the 60’s. We asked about the pool heater since it is an indoor pool and was told that it is only used in the winter time. I was very disappointed.

2025-08-14 via Nuitee
M
Matthew
10
Pros:

Nice place for overnight stay

2025-07-24 via Nuitee
B
Brandy
2
Unless you're desperate, stay somewhere else!
Pros:

This place is an absolute dump. I almost stopped to take pics on my way out, but didn't want to be in the room for an extra second. Upon entering the hotel, there was a bad odor, poor lighting, and just seemed really uninviting. The front desk worker was not friendly. The room. OH THIS ROOM. The chair was covered in stains and stunk and the desk chair was visibly worn down. There were stains all over the dust ruffle and let's just say they looked questionable. We were traveling home from Chicago with our two children and it was almost 2am when we arrived or I would have left and demanded a refund. I don't expect every hotel I stay at to be brand new and have tons of amenities, but I do expect it to be clean. I could barely sleep thinking about how dirty the room was. The sheets did appear to be clean but there was no mattress cover on the mattress.

2025-07-21 via Nuitee
A
Alan partner
10
Pros:

Check in person upgraded our room from two queens to king bed no extra charge.

2025-07-16 via Nuitee
D
Dennis family
6
Pros:

Building dated, but nice room and the was a pool.

2025-07-05 via Nuitee
P
Patricia
10
Pros:

I as to tired to drive the rest of the way to Chicago. Desk associate was super nice while I was checking in and went straight to my room and went to sleep. Room was clean, checking out was easy and had free breakfast. Safely arrived in Chicago

2025-07-02 via Nuitee
V
Verified traveler
4
Dirty and unkept
Pros:

This place is very dirty and unkept. It's also located right by the highway so you hear traffic all night. Beds were okay. Breakfast food looked undercooked. I would highly recommend going to the next hotel.

2025-06-19 via Nuitee
J
john
4
Pros:

The hotel looks very rundown. Was not kept up. Mirrors were dirty TV screen was dirty not cleaned properly.

2025-06-10 via Nuitee
T
Tim
10
Pros:

Very clean bed wasn’t the most comfortable but a nice place for the price

2025-06-05 via Nuitee
P
Prema family
6
Pros:

It was at a convenient location. Breakfast buffet was good with more choices. Property needs some upgrades and cleaning. Some of the things are very old and dusty.

2025-06-04 via Nuitee
R
Ramona partner
2
Pros:

the moment you step into the lobby it smelled like spoiled wetness . the room just seemed not the cleanest the bathroom barely flushed and some outlets didn't not work and bedding just felt dirty

2025-05-16 via Nuitee