NH Madrid Lagasca

Hotels
•
NH Hotels
8.1 (2036 reviews)
Lagasca, 64 , Madrid , ES
+34 915 75 46 06

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
7.61
Several reviewers mentioned issues related to the cleanliness and state of the rooms, indicating a need for improvement.
Service
8.58
General sentiment is positive, with staff being described as friendly and attentive, though there were a few negative comments related to service at times.
Location
9.12
Multiple reviewers praised the excellent location of the hotel, emphasizing its convenience.
Room Quality
7.57
Some rooms were criticized for being small and poorly designed, impacting overall satisfaction.
Amenities
8.1
Amenities were generally well-received, but there were suggestions for improvement, particularly regarding air conditioning and the fitness center.
Value for Money
8.06
Perceived as fairly priced for the location, but expectations regarding quality and services were not fully met.
Food and Beverage
7.61
Mixed reviews about the quality and presentation of food, with some complaints regarding breakfast service.
Overall Experience
8.18
Overall, guests had a generally positive experience, though some specific issues were encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:40

Property Description

Convenient Location and Services
NH Madrid Lagasca is strategically located in Madrid’s Salamanca district, just 800 metres from Recoletos Train Station. With proximity to Retiro Park and Puerta de Alcalá, guests enjoy easy access to key attractions. The 24-hour reception caters to every need with car rental, babysitting services, and a complimentary fitness centre.

Modern Comfort and Dining
Experience comfort in the hotel's modern rooms equipped with amenities like a flat-screen TV, air conditioning, and a minibar. Start your day with a delicious buffet breakfast at the café-bar or opt for room service for a cozy meal.

Exploration and Accessibility
Explore Madrid effortlessly with a direct bus to the airport nearby and Serrano Metro Station just 500 metres away. The hotel's prime location in the main shopping area ensures a vibrant stay, with the historic city centre a short metro ride away.

Book your stay at NH Madrid Lagasca for a memorable Madrid experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.1
Based on 2036 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.18
E
Elena • solo_traveller • ch
8
Very pleasant!
Pros:

Location : fabulous!
Staff: very very nice!

Cons:

The hotel needs some renovation.

2026-10-17 • via Nuitee
M
MARIA ISABEL • couple • cl
8
2026-10-17 • via Nuitee
C
Carmen Patricia • couple • es
5
Relación calidad precio pesima
Pros:

La ubicación solamente

Cons:

Las habitaciones son regulares, las camas no son cómodas, está viejo, el mantenimiento debía ser bastante superior para el precio, hace muchísimo calor en las habitaciones, si pones el aire acondicionado huele a comida o a tabaco.
La verdad que no me ha gustado nada de nada.

Ya he observado que cuando de reserva por booking te dan las peores habitaciones

2026-10-15 • via Nuitee
V
Velasco • family_with_children • us
9
We had a real good time and enjoyed having Madrid for us since a lot of people were on vacation....
Pros:

The location is great, close to great restaurants, shopping and other areas of interest.

Cons:

Nothing I disliked, I would stay there again on my next visit.

2026-10-14 • via Nuitee
P
Pedro • couple • pe
9
Great place in the heart of Salamanca
Pros:

My preferred hotel in the area, I stay here every time I’m in Madrid. Great location, rooms are clean and comfy.

Cons:

As mentioned, I stay here at least twice a year for at least 5 nights. And every time at breakfast time, the staff service is bad. They are continuously bitching to each other about working conditions or daily lives and customer service is poor. There needs to be more supervision and training for servers.

2026-10-13 • via Nuitee
L
Laura • couple • co
8
2026-10-13 • via Nuitee
A
Abdulkadir • couple • tr
8
2026-10-12 • via Nuitee
J
Jorge • extended_group • ch
7
Amazing location but not cheap
Pros:

Location was perfect

Cons:

A bit overpriced

2026-10-12 • via Nuitee
C
Catalina • couple • co
10
Pros:

Me encanta , está muy bien situado , el limpio, bonito y el personal es muy agradable

Cons:

Llevo viniendo más de 8 años , mínimo una vez al año y los precios han subido una barbaridad

2026-10-10 • via Nuitee
F
Fernando • solo_traveller • pe
9
2026-10-10 • via Nuitee
M
Maria • couple • pe
8
2026-10-10 • via Nuitee
F
Fernando • solo_traveller • us
9
2026-10-09 • via Nuitee
F
Ferran • extended_group • ad
5
Decadente
Pros:

Ubicación

Cons:

Està muy viejo y dejado. Le falta mucho mantenimiento. Soy cliente de hace años y ya no volveré mas! Pagamos como un 5 estrellas y es un 3. Para entrar al baño teniamos que hacer turnos de lo pequeño y estrecho q es

2026-10-07 • via Nuitee
M
Marta • family_with_children • pt
8
Pros:

Hotel localizado nas melhores zonas de Madrid, com imensas opções de restaurantes à volta.
Bom pequeno almoço e cama extremamente confortável

Cons:

Quarto com muito pouca luz, nem sequer dava para ler à noite, ainda por cima virado para uma pátio interior com vista para a parede de outro prédio, o que dificultava a entrada de luz.

2026-10-07 • via Nuitee
M
MARCELA • couple • uy
10
2026-09-17 • via Nuitee
A
Antonio Augusto • couple • br
1
2026-09-17 • via Nuitee
N
Najwa • couple • sa
6
التجربة رائعة، و قد اعود للسكن فيه لكن في غير اوقات المواسم والاجازات الرسمية لأن الأسعار تجون مرتفعة جداً تصل لضعف الم
Pros:

الموقع ممتاز جداً وسهل الخروج و الوصول له

Cons:

لايوجد خدمة العفش للنزلاء ، كل نزيل يضطر يصعد شنطه ، وكل طلب من room service ب 5 €

2026-09-14 • via Nuitee
J
Jose Carlos • family_with_children • pe
10
2026-09-14 • via Nuitee
M
Maria • solo_traveller • cl
10
Pros:

Si, mucho

Cons:

Nada

2026-09-14 • via Nuitee
O
Oscar Paul • solo_traveller • lu
3
2026-09-14 • via Nuitee