NH Madrid Lagasca

Hotels
•
NH Hotels
8.1 (1812 reviews)
Lagasca, 64 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
7.61
Several reviewers mentioned issues related to the cleanliness and state of the rooms, indicating a need for improvement.
Service
8.58
General sentiment is positive, with staff being described as friendly and attentive, though there were a few negative comments related to service at times.
Location
9.12
Multiple reviewers praised the excellent location of the hotel, emphasizing its convenience.
Room Quality
7.57
Some rooms were criticized for being small and poorly designed, impacting overall satisfaction.
Amenities
8.1
Amenities were generally well-received, but there were suggestions for improvement, particularly regarding air conditioning and the fitness center.
Value for Money
8.06
Perceived as fairly priced for the location, but expectations regarding quality and services were not fully met.
Food and Beverage
7.61
Mixed reviews about the quality and presentation of food, with some complaints regarding breakfast service.
Overall Experience
8.18
Overall, guests had a generally positive experience, though some specific issues were encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:40

Property Description

Convenient Location and Services
NH Madrid Lagasca is strategically located in Madrid’s Salamanca district, just 800 metres from Recoletos Train Station. With proximity to Retiro Park and Puerta de Alcalá, guests enjoy easy access to key attractions. The 24-hour reception caters to every need with car rental, babysitting services, and a complimentary fitness centre.

Modern Comfort and Dining
Experience comfort in the hotel's modern rooms equipped with amenities like a flat-screen TV, air conditioning, and a minibar. Start your day with a delicious buffet breakfast at the café-bar or opt for room service for a cozy meal.

Exploration and Accessibility
Explore Madrid effortlessly with a direct bus to the airport nearby and Serrano Metro Station just 500 metres away. The hotel's prime location in the main shopping area ensures a vibrant stay, with the historic city centre a short metro ride away.

Book your stay at NH Madrid Lagasca for a memorable Madrid experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.1
Based on 1812 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.18
P
Paloma • couple • es
7
2026-02-12 • via Nuitee
M
Mari • solo_traveller • br
8
2026-02-12 • via Nuitee
O
Oscar • family_with_children • ni
9
2026-02-09 • via Nuitee
C
Claudia • couple • br
7
2026-01-31 • via Nuitee
C
Claudia • couple • br
8
2026-01-31 • via Nuitee
A
Alessandro • solo_traveller • es
9
2026-01-30 • via Nuitee
M
Marcos • solo_traveller • it
2
No regresaré a ese hotel
Pros:

Ubicación

Cons:

Estado de deterioro y abandono, necesita urgentemente ser puesta en condiciones
La pintura descascarada alfombras de los corredores, pisos flotantes de la habitación de baja calidad y rotos, lavatorio rajado, las duchas difíciles de regular…etc

2026-01-29 • via Nuitee
A
Amer • couple • eg
10
2026-01-27 • via Nuitee
R
Roberto Amezcua D • couple • mx
10
2026-01-27 • via Nuitee
L
Lilian • extended_group • br
8
2026-01-26 • via Nuitee
M
MARIA DOLORES • couple • es
9
Nos encanta su ubicación! Volveremos!
Pros:

La ubicación excelente, el servicio y trato excelente, la atención a nuestra mascota excelente y el desayuno riquísimo!

Cons:

El aparcamiento en la zona complicado

2026-01-25 • via Nuitee
X
Xavier • solo_traveller • es
8
2026-01-25 • via Nuitee
E
Evangelina • couple • sv
7
It was a very nice stay
Pros:

The location is excellent

Cons:

The rooms need more light and also drawers in the closet

2026-01-24 • via Nuitee
C
Carla • couple • pe
10
Buena ubicación, buena habitación, baño cómodo y el desayuno buenisimo
Pros:

Ubicación

Cons:

Que si frigobar tenía poco, y sobre todo solo dos botellas de agua pero en realidad es lo único malo. Todo lo demás excelente

2026-01-24 • via Nuitee
A
antonio • couple • es
4
Hotel descuidado
Pros:

Situación y personal

Cons:

Limpieza

2026-01-24 • via Nuitee
C
Claudia • couple • br
7
Estadia boa exceto pelo atendimento no café da manhã.
Pros:

O quarto tem um tamanho muito bom , área de banheiro e guarda-roupa bem espaçosa . E a cama é lençóis são razoáveis.

Cons:

A equipe do café da manhã é da maior antipatia. Nunca vi nada igual. Todos de cara fechada e mal humorados .
Apenas a equipe da recepção tinha bom atendimento.

2026-01-22 • via Nuitee
M
Mariana • solo_traveller • pe
9
2026-01-21 • via Nuitee
E
ELVIRA • family_with_children • es
5
HOTEL DECEPCIONANTE.
Pros:

LA UBICACIÓN

Cons:

PUES QUE HUBO UN DÍA QUE SE ME OLVIDÓ QUITAR EL LETRERO DE NO MOLESTAR Y NO ME HICIERON LA HABITACIÓN. CUANDO SE LO DIJE AL CHICO DE RECEPCIÓN ME DIJO QUE YA A LAS 20H NO HABÍA NADI QUE PUDIERA HACERLA. LO QUE MENOS ME GUSTÓ FUÉ LA MANERA DE CONTESTAR PUES NI SE INMUTÓ Y FRANCAMENTE A 300€ LA HABITACIÓN ME PARECE DE VERGÜENZA. LO MÍNIMO TENER A ALGUIEN EXTRA PARA PODER ATENDER LAS EXCEPCIONES. EL SERVICIO EN EL DESAYUNO TAMBIÉN FATAL.

2026-01-20 • via Nuitee
R
Roberto Amezcua D • couple • mx
10
2026-01-20 • via Nuitee
F
Frank • couple • us
7
Pros:

The location was the main reason for staying there.

2026-01-20 • via Nuitee