Hotel De La Paix

Hotels
8.8 (2828 reviews)
Viale Giuseppe Cattori 18 , Lugano , ch

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated decor
Noise from street
Breakfast quality issues

Categories

Cleanliness
8.38
Guests mentioned cleanliness positively, but noted issues such as potential mold in the bathroom.
Service
9.35
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
9.39
The hotel is conveniently located near the lake and central areas, which is well-received by guests.
Room Quality
8.34
Room quality was generally satisfactory, though some noted outdated interiors and cold temperatures.
Amenities
8.87
Amenities are satisfactory but could be improved; some mentioned a lack of brochures for local activities.
Value for Money
8.83
Value perception aligns with expectations for a hotel of this quality and rating.
Food and Beverage
8.38
Breakfast options were sufficient but some items were criticized for being industrial and lacking quality.
Overall Experience
8.85
Overall, the stay was enjoyable with guests expressing satisfaction about most aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Near Lake Lugano and City Centre
The Hotel de la Paix is ideally located near Lake Lugano, just 1 km from the city centre and train station.

Dining Options and Garden Terrace
Guests can enjoy a culinary journey at the hotel's two restaurants offering Italian and international cuisine. The garden terrace provides a serene setting for starting the day with a delicious international breakfast or for hosting events and meetings.

Comfortable Rooms and Modern Amenities
All rooms are equipped with air conditioning, satellite TV, tea/coffee facilities, and a hairdryer in the bathroom. Guests can also make use of the free WiFi, outdoor pool, and complimentary minibar.

Experience convenience and relaxation at Hotel de la Paix - book your stay now for a memorable experience!

Important information:

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

Please note that extra beds are available on request and have to be confirmed by the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge per pet, per night applies. CHF 20 per pet up to 6 kilos and CHF 35 per pet between 6 and 10 kilos.
Please note that a maximum of 1 pet is allowed.
Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 300
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2828 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Andrea solo_traveller ch
8
2026-08-28 via Nuitee
M
Martin couple de
7
2026-08-26 via Nuitee
C
Claudia family_with_children de
9
Sehr gut für eine Nacht auf der Durchreise
Pros:

Das Personal - vorallem Antonella am Empfang sind extrem (Kinder-)freundlich. Der Bus hält direkt vor der Tür und man kann kostenlos mit ihm ins Zentrum fahren. Ausreichend kostenfreie Parkplätze gibt es ebenfalls vor der Tür. Das Frühstück ist, dafür dass es inklusive ist, umfangreich und vielseitig. Die Zimmer im 6. Stock hatten eine tolle Aussicht auf den See mit Balkon. Wir würden auf jeden Fall wieder für einen Zwischenstopp hier übernachten.

Cons:

Die Zimmer an sich sind in die Jahre gekommen, aber gepflegt und sauber.

2026-08-26 via Nuitee
L
Lampros solo_traveller gr
6
Cons:

Δεν μου άρεσε καθόλου το πρωινό. Πολύ φτωχό ως απαράδεκτο για 4* ξενοδοχείο.

2026-08-25 via Nuitee
E
Esther solo_traveller il
9
Great choice
Pros:

Great room, lots of little perks, staff was very gracious and helpful. Lots of free parking. 3 minute walk to lake promenade and funicular to top of San Salvatore mountain!

2026-08-25 via Nuitee
C
Christian extended_group ch
9
2026-08-25 via Nuitee
S
Sandra family_with_children lu
9
Pros:

Great location, just a short walk from the lake and the city center
Free parking
The staff were very friendly
The room was spacious and very clean
Free minibar, coffee and tea in the room.
Nice pool with free towels, bathrobe and slippers
Breakfast was good with a nice selection
The hotel has two very good restaurants

Cons:

Some parts of the hotel feel a little dated and my room was slightly dark, but overall I had a very good stay and would definitely recommend the hotel.

2026-08-25 via Nuitee
G
Gianoli solo_traveller mc
10
2026-08-25 via Nuitee
M
Matheus couple br
10
2026-08-24 via Nuitee
M
Monica couple ch
9
Wir hatten ein schönes Wochenende im Tessin
Pros:

Schönes Hotel, grosszügiges, reichhaltiges
Frühstücksbuffet

2026-08-24 via Nuitee
L
lutz solo_traveller fr
9
Pros:

L'emplacement de l'hôtel pas loin du centre ville et du lac L'accessibilité, facile d'accès, avec parking.
Le personnel très accueillant, agréable et serviable. Petit déjeuner varié, pour tous les goûts.

Cons:

Les prises électriques fragiles, pas adaptées à nos chargeurs téléphoniques.

2026-08-24 via Nuitee
L
Lorcan solo_traveller ie
8
Pros:

Very comfortable, good location near the lake with easy access to city centre. Great breakfast.

Cons:

The Wi-Fi was very poor. As a working traveller, this was a significant issue and made it difficult to get work done. In 2026, I would expect a four-star hotel to provide a reliable internet connection, particularly given how many guests need to work while travelling.

2026-08-24 via Nuitee
H
HATAKEYAMA solo_traveller jp
8
Pros:

立地とコスパ

2026-08-24 via Nuitee
B
Bruno solo_traveller ch
9
2026-08-23 via Nuitee
Y
Yacine couple us
9
It was a very pleasant stay.
Pros:

The location, the super friendly staff, and the decor.

Cons:

The food

2026-08-23 via Nuitee
M
Marco couple ch
10
Angenehmer Aufenthalt, gute Lage
Pros:

Sehr freundliches und hilfsbereites Personal an der Reception

2026-08-23 via Nuitee
E
Eszter couple hu
9
2026-08-23 via Nuitee
D
Daniela solo_traveller de
8
2026-08-22 via Nuitee
M
Maria couple se
10
Hit åker vi gärna igen.
Pros:

Rent och fräscht! Mycket trevlig och hjälpsam personal. Bra frukost.

2026-08-21 via Nuitee
H
Hanna family_with_children it
10
Pros:

Everything was great! The hotel is super clean and breakfasts are good. The most amazing thing is the view from the balcony.

2026-08-21 via Nuitee