Hotel De La Paix

Hotels
8.8 (2583 reviews)
Viale Giuseppe Cattori 18 , Lugano , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated decor
Noise from street
Breakfast quality issues

Categories

Cleanliness
8.38
Guests mentioned cleanliness positively, but noted issues such as potential mold in the bathroom.
Service
9.35
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
9.39
The hotel is conveniently located near the lake and central areas, which is well-received by guests.
Room Quality
8.34
Room quality was generally satisfactory, though some noted outdated interiors and cold temperatures.
Amenities
8.87
Amenities are satisfactory but could be improved; some mentioned a lack of brochures for local activities.
Value for Money
8.83
Value perception aligns with expectations for a hotel of this quality and rating.
Food and Beverage
8.38
Breakfast options were sufficient but some items were criticized for being industrial and lacking quality.
Overall Experience
8.85
Overall, the stay was enjoyable with guests expressing satisfaction about most aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Near Lake Lugano and City Centre
The Hotel de la Paix is ideally located near Lake Lugano, just 1 km from the city centre and train station.

Dining Options and Garden Terrace
Guests can enjoy a culinary journey at the hotel's two restaurants offering Italian and international cuisine. The garden terrace provides a serene setting for starting the day with a delicious international breakfast or for hosting events and meetings.

Comfortable Rooms and Modern Amenities
All rooms are equipped with air conditioning, satellite TV, tea/coffee facilities, and a hairdryer in the bathroom. Guests can also make use of the free WiFi, outdoor pool, and complimentary minibar.

Experience convenience and relaxation at Hotel de la Paix - book your stay now for a memorable experience!

Important information:

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

Please note that extra beds are available on request and have to be confirmed by the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge per pet, per night applies. CHF 20 per pet up to 6 kilos and CHF 35 per pet between 6 and 10 kilos.
Please note that a maximum of 1 pet is allowed.
Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for CHF 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 300
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2583 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
P
Pierre-Yann • family_with_children • fr
9
2026-05-30 • via Nuitee
D
Debora • couple • ch
7
Nel complesso tutto ok
Pros:

Vista lago

Cons:

Il bagno in camera … box doccia troppo piccolo

2026-05-30 • via Nuitee
A
Abeer • couple • kw
8
2026-05-30 • via Nuitee
R
Regina • solo_traveller • ch
9
2026-05-30 • via Nuitee
I
Ioana • family_with_children • ch
8
2026-05-30 • via Nuitee
S
Sofia • solo_traveller • it
7
2026-05-29 • via Nuitee
P
Pierre • couple • be
8
2026-05-29 • via Nuitee
T
Tetiana • extended_group • ua
10
Pros:

The breakfast was with excellent service. The staff of hotel is very friendly. The hotel room is comfortable.

2026-05-28 • via Nuitee
A
Adrian • family_with_children • ch
10
Der Aufenthalt war super, wir würden jederzeit wieder kommen.
Pros:

Tolle Lage, freundliches Personal, sehr sauber. Wir hatten ein grosses (Familien-)Zimmer. Gratis Minibar.

Cons:

Leider stand auf der Homepage, dass der Pool erst ab Juni geöffnet sei, deshalb hatten wir die Badesachen nicht eingepackt. Der Pool war aber schon geöffnet.

2026-05-27 • via Nuitee
I
Ingrid • couple • de
8
2026-05-26 • via Nuitee
C
claudia • couple • ch
9
2026-05-26 • via Nuitee
J
Jianming • couple • us
10
The hotel is at a great location, minutes away from the promenada and boat pier.
Pros:

The location, the breakfast, the staff

Cons:

nothing

2026-05-26 • via Nuitee
S
Sandrine • family_with_children • fr
9
2026-05-26 • via Nuitee
E
Enrico • solo_traveller • ch
8
Gutes Hotel mit müffelden Teppichböden
Pros:

Zimmer 315: gross mit herrlichem Ausblick auf den Monte Bre und See
Bademantel und Hausschuhe inbegriffen
Nähe Bushaltestelle und Schiffsanlegestelle
Mittelgrosser Pool
Leckeres Frühstück
Ticinocard für 2 Tage inbegriffen
Freundliche Reception
Zimmer sauber gereinigt.
Minibar mit versch. alkoholfreien Getränken war gratis.

Cons:

Das ganze Hotel hat Teppichböden, welche unangenehm alt rochen.
Die Klimaanlage im Zimmer mussten wir abstellen da sie den Müffelgestank noch verstärkte.
Die Liegen am Pool sind für eine mittelgroße Person von 1.80 zu kurz.

2026-05-25 • via Nuitee
G
Gzim • extended_group • ch
9
Sehr angenehmer Aufenthalt in guter Lage – wir würden das Hotel jederzeit weiterempfehlen.
Pros:

Sehr freundliches und hilfsbereites Personal. Das Hotel war sauber, ruhig und gut gelegen. Das Frühstück war abwechslungsreich und lecker, und der Poolbereich war sehr angenehm zum Entspannen. Unser Zimmer war komfortabel und wir haben uns insgesamt sehr wohlgefühlt.

Cons:

Das Hotel ist insgesamt etwas in die Jahre gekommen und an einigen Stellen wäre eine Modernisierung sinnvoll. Dennoch war alles sauber und gepflegt, sodass wir uns wohlgefühlt haben.

2026-05-25 • via Nuitee
B
Bernadette • couple • au
9
2026-05-24 • via Nuitee
D
Dan • couple • ch
10
Enjoyed my weekend in this very nice hotel with amazing staff!
Pros:

Good location, big hotel, parking and super nice staff that go beyond and above to make the customer feel welcome. We got an updated room, free underground parking and notez thank you!

2026-05-24 • via Nuitee
M
Marianne • couple • ch
10
À recommander
Pros:

Tout

Cons:

Rien

2026-05-24 • via Nuitee
B
Bayoglu • couple • tr
8
2026-05-23 • via Nuitee
S
Shafinah • solo_traveller • ae
10
Amazing staff, special mention to Sara and Angelica also Marina who have been so helpful and patient. Housekeeping and b
Pros:

Location and serenity.

2026-05-21 • via Nuitee