Hotel De La Paix

Hotels
8.8 (2659 reviews)
Viale Giuseppe Cattori 18 , Lugano , ch
+41 91 960 60 60

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated decor
Noise from street
Breakfast quality issues

Categories

Cleanliness
8.38
Guests mentioned cleanliness positively, but noted issues such as potential mold in the bathroom.
Service
9.35
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
9.39
The hotel is conveniently located near the lake and central areas, which is well-received by guests.
Room Quality
8.34
Room quality was generally satisfactory, though some noted outdated interiors and cold temperatures.
Amenities
8.87
Amenities are satisfactory but could be improved; some mentioned a lack of brochures for local activities.
Value for Money
8.83
Value perception aligns with expectations for a hotel of this quality and rating.
Food and Beverage
8.38
Breakfast options were sufficient but some items were criticized for being industrial and lacking quality.
Overall Experience
8.85
Overall, the stay was enjoyable with guests expressing satisfaction about most aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Near Lake Lugano and City Centre
The Hotel de la Paix is ideally located near Lake Lugano, just 1 km from the city centre and train station.

Dining Options and Garden Terrace
Guests can enjoy a culinary journey at the hotel's two restaurants offering Italian and international cuisine. The garden terrace provides a serene setting for starting the day with a delicious international breakfast or for hosting events and meetings.

Comfortable Rooms and Modern Amenities
All rooms are equipped with air conditioning, satellite TV, tea/coffee facilities, and a hairdryer in the bathroom. Guests can also make use of the free WiFi, outdoor pool, and complimentary minibar.

Experience convenience and relaxation at Hotel de la Paix - book your stay now for a memorable experience!

Important information:

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

Please note that extra beds are available on request and have to be confirmed by the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge per pet, per night applies. CHF 20 per pet up to 6 kilos and CHF 35 per pet between 6 and 10 kilos.
Please note that a maximum of 1 pet is allowed.
Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for CHF 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 300
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2659 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
R
Raphaël • extended_group • ch
9
Magnifique
Pros:

La gentillesse de tout le personnel, l emplacement, la vue, le petit déjeuner, la literie et la grandeur de la chambre .

Cons:

La salle de bain est un peu vieillotte et la douche un peu petite . Mais tout était fonctionnel quand même

2026-08-08 • via Nuitee
T
Tatyana • family_with_children • de
9
2026-08-08 • via Nuitee
Z
ZH • solo_traveller • cz
8
Takové milé retro.
Pros:

Poloha hotelu, velikost pokoje, krasny balkon, čistota, velke parkoviště. Kvalitní potraviny k snidani., čistý bazén.
Poměr cena a výkon velmi dobrý..

Cons:

Hotel je starší. Je to jako se vrátit do 70tek. Takze pokud mate radi retro, je to pro vas. Koberce na chodbách a pokojích působí jako špinavé. Koupelna by také chtela upgrade.

2026-08-07 • via Nuitee
M
Markus L. • extended_group • at
9
2026-08-07 • via Nuitee
A
Anouk • solo_traveller • ch
10
2026-08-07 • via Nuitee
A
Alessandra • solo_traveller • ch
9
Beaucouo de plaisir de cet hôtel magnifique et très bien situé.
Pros:

Très belle chambre, spacieuse et confortable. Joli balcon, très apprécié. Très gentil personnel. Bon emplacement et piscine extérieure bien appréciée également.

Cons:

Rien

2026-08-07 • via Nuitee
N
Nadine • family_with_children • ch
9
2026-08-07 • via Nuitee
M
Martin • couple • ch
8
2026-08-06 • via Nuitee
C
chrystel • family_with_children • ch
9
Merveilleux
Pros:

La piscine, le personnel la chambre spacieuse. On a passer un agréable séjour

Cons:

Les rideaux pas assez près du mur ça laissait passer le soleil, et le restaurant il barrilotto le personnel n’étais pas très accueillant on c’est sentie délaisser. Sinon rien a dire

2026-08-06 • via Nuitee
M
Myriam • couple • ch
9
2026-08-06 • via Nuitee
V
Valérie Cécile • family_with_children • ch
10
Pros:

Chambre spacieuse et confortable, jolie piscine, petit déjeuner très varie et personnel très serviable.

Cons:

Rien

2026-08-06 • via Nuitee
R
Rocio • family_with_children • ch
10
Super recommend it, staff was really nice and welcoming. We had an amazing breakfast, even though there was not that hug
Pros:

Location, facilities and the breakfast.

Cons:

The swimming pool is a little old school and not easy for children.

2026-08-06 • via Nuitee
I
Igor • family_with_children • cz
8
2026-08-06 • via Nuitee
D
Djamel • couple • ch
10
2026-08-05 • via Nuitee
D
Deborah • family_with_children • ch
8
2026-08-05 • via Nuitee
L
Luminita • couple • de
10
2026-08-05 • via Nuitee
I
Ignacio • solo_traveller • es
10
Pros:

La ubicación y el personal excepcionales!!

2026-08-05 • via Nuitee
S
Simone • solo_traveller • de
1
2026-08-05 • via Nuitee
V
Verena • couple • ch
9
2026-08-04 • via Nuitee
F
Fawaz • solo_traveller • bh
10
2026-08-04 • via Nuitee