Mercure Grenoble Centre Porte des Alpes

Hotels
Mercure
7.8 (1020 reviews)
11, Rue Général Mangin , Grenoble , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service at reception
Breakfast variety lacking

Categories

Cleanliness
6.8
Multiple reports of issues such as mold and hair in the bathroom.
Service
8.8
Generally friendly staff, although some noted issues with reception.
Location
8.8
Conveniently located near public transport.
Room Quality
7.3
Rooms described as comfortable but with some maintenance issues.
Amenities
7.8
Good facilities mentioned, but some guests expressed concerns about the spa.
Value for Money
7.3
Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.8
Food quality and breakfast options were mentioned as lacking.
Overall Experience
7.8
Mixed feelings overall; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:40

Property Description

Luxurious Accommodation
Hôtel Mercure Grenoble Président offers contemporary guest rooms with top-notch amenities including free WiFi, a flat-screen TV, and a coffee maker.

Gastronomic Delights
Indulge in traditional French cuisine at the President restaurant, accompanied by a fine selection of wines from the Grands Vins Mercure list.

Relaxation and Entertainment
Unwind in the fitness centre, swimming pool, sauna, and hot tub, or savor a drink at Le Sirius bar with its vibrant African décor, terrace, and live music.

Book now to experience a perfect blend of comfort and luxury at Hôtel Mercure Grenoble Président!

Important information:

Please note that the property has two different parking options available for an additional fee. Reservation is not possible: - underground car park: EUR 14 per night - Please note that children under 12 years old can enjoy breakfast for free.
Please note that our relaxation area will be closed until May 12, 2025
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1020 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
A
ANISSE family_with_children fr
5
2026-03-15 via Nuitee
C
christiane solo_traveller fr
7
Cons:

Je n'ai pas apprécié que l on me fasse payer pour mon petit chien (chihuahua d à peine 3 kilos. )les hôtels MGallery ne font pas payer pour les chiens !
J ai demandé une facture que je n'ai pas reçue!
J'ai utilisé le parking payant, on m a juste indiqué l entrée !je n'ai vu que par la suite qu il y avait des places réservées à l hôtel identifiées en bleu. Ensuite on se débrouille tout seul, aucune explication de la part de la réception à peine aimable.

2026-03-13 via Nuitee
D
Delphine couple ch
6
Pros:

le parking gratuit
TV à taille agréable
chambre spacieuse
toilette séparée avec un mur

Cons:

Température un peu élevée dans la chambre

2026-03-13 via Nuitee
T
TheFellowshipOfHappiness couple be
6
Pros:

Bathroom and garage underground protected

Cons:

Location

2026-03-13 via Nuitee
S
Susan couple fr
10
2026-03-12 via Nuitee
T
Timal couple fr
7
2026-03-12 via Nuitee
C
Christiane couple fr
10
Pros:

Excellent accueil .Chambre + lit comfortables.
Petit déjeuner au top.

2026-03-10 via Nuitee
C
Cristina solo_traveller gb
8
2026-03-09 via Nuitee
M
Marco couple ch
8
2026-03-08 via Nuitee
P
Paul couple je
6
Did the job of bed for the night, but if there was some good food, it would have been great.
Pros:

Receptionist was super helpful, thank you.
The room was spacious and pleasant.

Cons:

There was no restaurant and the bar food was extremely limited. We were too tired to go and find another restaurant, none seemed nearby.

2026-03-07 via Nuitee
B
Bruno family_with_children fr
5
Pros:

Le calme et la situation

Cons:

Odeur de déodorant dans l'hôtel et la chambre très très forte.
Chambre basique sans déco

2026-03-07 via Nuitee
T
Taouri abdessamad solo_traveller ma
10
Pros:

Tout

Cons:

Manque petit réfrigérateur

2026-03-07 via Nuitee
G
GOUYON couple fr
8
Pros:

Agréable
Proche ligne de transport en commun
Pas proche du centre mais au calme.
Parfait

2026-03-07 via Nuitee
M
Mohammed solo_traveller es
7
2026-03-06 via Nuitee
C
Catherine solo_traveller fr
10
Cons:

Espace détente. Gentillesse du personnel

2026-03-03 via Nuitee
N
Nathalie solo_traveller fr
8
Pros:

Tout

Cons:

Rien

2026-03-03 via Nuitee
P
Patrice extended_group fr
10
2026-03-02 via Nuitee
M
Muhammad Kabir solo_traveller de
8
2026-03-02 via Nuitee
A
Arman couple fr
8
Bon séjour le petit dej très varié
Pros:

L emplacement
Le personnel
La chambre

2026-03-01 via Nuitee
L
Lea couple fr
8
Nous avons passé un très bon séjour
Pros:

Petit déjeuner exceptionnel même si il manquer un peu de choix au niveau des céréales

Cons:

L’eau de la piscine/jacuzzi pas assez chaude. Dommage aussi que le restaurant soit fermer le weekend…

2026-03-01 via Nuitee