Mercure Grenoble Centre Porte des Alpes

Hotels
•
Mercure
7.8 (1159 reviews)
11, Rue Général Mangin , Grenoble , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service at reception
Breakfast variety lacking

Categories

Cleanliness
6.8
Multiple reports of issues such as mold and hair in the bathroom.
Service
8.8
Generally friendly staff, although some noted issues with reception.
Location
8.8
Conveniently located near public transport.
Room Quality
7.3
Rooms described as comfortable but with some maintenance issues.
Amenities
7.8
Good facilities mentioned, but some guests expressed concerns about the spa.
Value for Money
7.3
Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.8
Food quality and breakfast options were mentioned as lacking.
Overall Experience
7.8
Mixed feelings overall; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:40

Property Description

Luxurious Accommodation
Hôtel Mercure Grenoble Président offers contemporary guest rooms with top-notch amenities including free WiFi, a flat-screen TV, and a coffee maker.

Gastronomic Delights
Indulge in traditional French cuisine at the President restaurant, accompanied by a fine selection of wines from the Grands Vins Mercure list.

Relaxation and Entertainment
Unwind in the fitness centre, swimming pool, sauna, and hot tub, or savor a drink at Le Sirius bar with its vibrant African décor, terrace, and live music.

Book now to experience a perfect blend of comfort and luxury at Hôtel Mercure Grenoble Président!

Important information:

Please note that the property has two different parking options available for an additional fee. Reservation is not possible: - underground car park: EUR 14 per night - Please note that children under 12 years old can enjoy breakfast for free.
Please note that our relaxation area will be closed until May 12, 2025
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

7.8
Based on 1159 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
E
Emeline • couple • be
10
2026-10-21 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-10-15 • via Nuitee
V
Vincent • solo_traveller • fr
9
Très agréable,confortable
Pros:

La taille de la chambre,la qualité de la literie,l’amabilité à l’accepter.

Cons:

Ras

2026-10-12 • via Nuitee
M
Melanie • couple • fr
10
Très bien je recommande
Pros:

Attentif aux besoins et demandes du client
Réactivité et mise en place d’une demande particulière très appréciée à notre arrivée
Déjeuner très qualitatif

2026-10-11 • via Nuitee
N
Noémie • solo_traveller • ch
5
2026-10-10 • via Nuitee
V
Véronique • solo_traveller • fr
8
Pros:

Grande chambre, lit tres confortable

Cons:

Ca sentait l humidite

2026-10-08 • via Nuitee
D
Danny • family_with_children • nl
5
Geen praktische doorreis locatie.
Pros:

De entree ziet er mooi uit.

Cons:

De kamers waren erg benauwd met vloerbedekking. De locatie is midden in een woonwijk, niet heel geschikt om bagage in de auto te kunnen laten. Weinig eetgelegenheden in de buurt.

2026-10-07 • via Nuitee
E
Enikő • solo_traveller • hu
10
2026-10-07 • via Nuitee
T
TeapotOne • extended_group • gb
4
As a basic place to sleep for one night the hotel is acceptable, but we won't stay here again.
Pros:

Reception staff were very helpful and pleasant, hotel was clean, rooms were nice, clean and comfortable.

Cons:

There was one member of staff to deal with the bar and 'restaurant', so service was very slow. The restaurant was nothing more than small frozen pizzas, which the barmen had to cook, as well as try to cater to people waiting at the bar, so it took too long to be served. We were a group of 16 and had booked about a year in advance, yet they still ran out of glasses after we ordered a beer each? The hotel can accommodate 100's of people, so why only one staff member on duty?

The parking is advertised as secure underground parking, but it is shared with the garages and lockups for residents who live in the residential block that surrounds the hotel. This means there are people constantly coming and going who have access to the garaged area. We have had a motorcycle stolen before when staying in Grenoble, hence why we elected to stay here with its 'secure' underground parking. Another reason we won't stay at this hotel again sadly.

2026-10-07 • via Nuitee
L
Louise-Marie • couple • fr
9
2026-09-19 • via Nuitee
J
Jean-Pascal • solo_traveller • fr
5
Cons:

L'emprunte de carte de 200€ alors que j'ai payé par booking. C'est très décevant pour un hôtel de ce standing, et donne le sentiment qu'on ne nous fait pas confiance. Même si je peux comprendre que certains clients peuvent tricher, ce n'est pas une raison pour le faire ressentir aux autres. C'est nul.

2026-09-19 • via Nuitee
S
Sylvain • couple • fr
8
2026-09-17 • via Nuitee
M
Manuel • couple • es
7
2026-09-16 • via Nuitee
G
Giovanni • solo_traveller • ch
9
2026-09-14 • via Nuitee
R
Robert • couple • gb
10
Lovely hotel we will stay in these hotels again
Pros:

The barman was excellent and the restaurant was closed as it was sunday but the barman cooksa mean pizza.

Cons:

Nothing i did not like .Breakfast buffet was top notch and there were beans !!!!

2026-09-14 • via Nuitee
E
etienne • couple • fr
8
une très bonne expérience
Pros:

un personnel à l'écoute , une literie idéale , un établissement très calme et très bien équipé(piscine, Hammam, Bar), le bar est ouvert tard, un parking très sécurisé

Cons:

la clim n'était pas performante et l'un des hamams ne fonctionnait pas bien, pas de restauration ni de blanchisserie possible lors de notre séjour

2026-09-11 • via Nuitee
D
Destin • solo_traveller • fr
9
2026-09-10 • via Nuitee
N
nicolas • solo_traveller • sg
8
2026-09-09 • via Nuitee
M
Milad • solo_traveller • de
7
2026-09-09 • via Nuitee
B
Benjamin Nestile • couple • fr
9
Pros:

Literie confortable
Grande chambre

Cons:

Petit déjeuner cher
L'eau de la piscine donne l'impression d'être sale.

2026-09-09 • via Nuitee