Hotel & Spa REGENT PETITE FRANCE By Stay Collection

Hotels
9 (3096 reviews)
5 rue des Moulins , Strasbourg , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Expensive breakfast
Limited room heating

Categories

Cleanliness
9.39
General cleanliness perceived positively across multiple reviews.
Service
9.36
The staff is frequently praised for their service.
Location
9.4
The location is highly regarded, with many reviews citing it as ideal.
Room Quality
8.85
Rooms were spacious but received some mixed feedback regarding heating.
Amenities
8.88
Some amenities are well-reviewed, but breakfast options were criticized.
Value for Money
8.34
Breakfast pricing noted as expensive, influencing value perception.
Food and Beverage
8.39
Dining options received mixed reviews; breakfast was considered pricey.
Overall Experience
9.36
Overall positive sentiment, with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:09

Property Description

Luxurious 17th-Century Mill Conversion

Wellness Oasis
Indulge in relaxation at the wellness centre with a sauna, hammam, and rejuvenating massage treatments.

Charming Riverside Views
Enjoy picturesque views of La Petite France from your room, overlooking the river Ill or traditional half-timbered houses.

Culinary Delights
Savor a buffet or continental breakfast in the lounge, explore a Champagne bar with a diverse selection, and experience a culinary journey with creative dishes.

Immerse yourself in the charm of Strasbourg at Hôtel Régent Petite France & Spa. Book now to experience luxury and serenity in the heart of the city.

Important information:

Please note that the spa is available for people aged over 18 only.

Please note that guests arriving by car must input Place Henri Dunant in the GPS.

All rooms in our establishment - even in the same category - are different in their configuration, layout and furnishings. We therefore inform you that the photographs of the rooms presented on the site when selecting your room may not correspond, in the chosen category, to the room that will be assigned to you during your stay.This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 3096 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
B
Bandar • family_with_children • sa
9
One day for relaxation
Pros:

Location is perfect stuff very helpful and it is very nice for visiting

Cons:

I don’t recall any

2026-07-18 • via Nuitee
A
Amy • solo_traveller • us
10
A wonderful place to stay in. Straussbourg
Pros:

Everything. Big room, comfortable and stylish. Excellent breakfast. Perfect location. I would highly recommend this property.

Cons:

Bottled water from room service was quite expensive. A very small complaint.

2026-07-17 • via Nuitee
C
Colin • couple • gb
6
Great location but could have been better for the price
Pros:

Location

Cons:

Breakfast and some services

2026-07-16 • via Nuitee
N
Nadia • extended_group • ch
8
2026-07-16 • via Nuitee
G
Gavsi • couple • tr
2
Beautiful location and comfortable room, let down by consistently poor and unresponsive service.
Pros:

The location is excellent — right in the heart of Petite France, within walking distance of the cathedral and the main sights. The room itself was comfortable and well-appointed.

Cons:

Unfortunately, the service quality did not match the property’s positioning. Several issues occurred during our two-night stay:
At breakfast, I asked a staff member for gluten-free bread. He had no information and said he would check. After a 10-minute wait with no follow-up, I approached him again, and shortly after, an unidentified piece of toasted bread was simply left at our table without any explanation.
We had a TV issue — none of the channels we wanted (tennis and football matches) were available. I called reception, was met with an indifferent attitude, and only after insisting was a technician sent up. He fiddled with the remote and told us the issue was managed by an outsourced company and could not be fixed that day, suggesting we try again “tomorrow.” The next day, upon returning to the room, the channels were still not fixed. I went down to reception again to ask what had been done — there was no record of our complaint at all. Only after I pushed back firmly did they send an actual technician, who resolved the issue within 30 minutes by simply adjusting the remote settings — something that should have taken minutes on day one.
Housekeeping was also inconsistent: at 4:30 PM, our room still had not been cleaned. When I raised this at reception, I was told housekeeping works “until 6 PM,” as if that were a sufficient explanation for such a late delay. Shortly after, a housekeeper knocked on our door somewhat abruptly, dropped off towels and toilet paper, made noise in the bathroom, and left — this did not feel like a proper room cleaning.
Overall, there seemed to be a lack of coordination, follow-up, and accountability among staff — simple requests required repeated escalation to get resolved.

2026-07-15 • via Nuitee
J
Jean-michel • solo_traveller • fr
7
2026-07-14 • via Nuitee
D
Denice • solo_traveller • us
10
Wonderful!
Pros:

A beautiful hotel perfectly located. Large room sizes. The staff is the best! They were very accommodating to our party 10! Highly recommend this hotel! Bonus...a park for kids to play right across the street.

Cons:

Nothing to dislike

2026-07-14 • via Nuitee
S
Saud • family_with_children • sa
10
2026-07-14 • via Nuitee
T
TAC4 • couple • jp
9
ゆったり過ごせました
Pros:

ストラスブールのPETITE FRANCE地区内にあるので、観光にはとても便利。
ホテル内のBARでの夕食はイル川ほとりのテラス席で、最高のロケーションでした。

Cons:

駅から徒歩圏ですが、石畳の道をスーツケースを引いて歩くのは大変なので、タクシーをお勧めします。

2026-07-13 • via Nuitee
D
Dury • solo_traveller • be
10
2026-07-13 • via Nuitee
M
Marylene • family_with_children • fr
10
Séjour d exception
Pros:

Hôtel, qualité de services et personnel exceptionnel !
Emplacement fantastique au milieu de la petite France qui peut être fait à pied tranquillement

Cons:

Rien

2026-07-12 • via Nuitee
V
VIAJANTE SENIOR • couple • br
9
Estadia extremamente agradável
Pros:

Localização ótima. Tudo muito bom

2026-07-12 • via Nuitee
A
Andrea • extended_group • de
8
2026-07-12 • via Nuitee
M
Marie-laurence • couple • fr
9
Pros:

Le personnel 👍 top . Souriant .a l écoute.

Cons:

La qualité du petit déjeuner a baissé au fil des années. Dommage pour un établissement de ce standing !

2026-07-11 • via Nuitee
J
JEAN luc • couple • be
9
Parfait
Pros:

On a pu profiter du parking fin de matinée et en plus la chambre etait prete

Cons:

Rien

2026-07-11 • via Nuitee
M
Maryna • couple • lt
10
Отличный отель
2026-07-11 • via Nuitee
H
Hoffmann • couple • us
10
2026-07-11 • via Nuitee
T
Tamar • couple • il
8
very good hotel
Pros:

great location. and a beautiful place

Cons:

we were told we have a 1 hour spa included for each of us. but the stuff member did not mention that this excludes treatments. she helped us book a treatment and we discovered afterwards we had to pay full price…

2026-07-09 • via Nuitee
Y
Yakov • couple • us
10
Fantastic!
Pros:

Fantastic stay! The hotel exceeded our expectations. The location is perfect, with amazing views and easy access to the city's main attractions. The room was spacious, beautifully designed, and very comfortable. The service was outstanding—everyone was friendly, welcoming, and eager to help with anything we needed. Everything was clean and well maintained. We had a wonderful experience and would definitely stay here again. Highly recommended!,

2026-07-09 • via Nuitee
L
Lisa • couple • au
10
Ideal for seeing beautiful Strasbourg, relaxing and treating yourself.
Pros:

The location was amazing and so beautiful. We walked everywhere, viewed the boats changing lochs and were surrounded by beautiful flowers everywhere. It was ideal for exploring, restraunts and cafes and spending a couple of days soaking up the relaxed atmosphere. Our room was comfortable, quiet and allowed us to take a well earned break from hectic travel. Highly recommend!

Cons:

It was all good!

2026-07-09 • via Nuitee