Hyatt Regency London - The Churchill

Hotels
•
Hyatt Regency
9 (2537 reviews)
30 Portman Square , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable beds
Excellent food
Cons:
Long check-in process
Discretionary charges
Small bathrooms

Categories

Cleanliness
9.39
The hotel is reported to be very clean and well-maintained.
Service
8.36
Service was noted as good overall, but there were some negative experiences during check-in.
Location
9.4
The location received frequent praise for being perfect and convenient.
Room Quality
8.85
Rooms were described positively, but some complaints about size and amenities.
Amenities
8.88
Amenities received some appreciation, although there were mentions of service charges.
Value for Money
8.34
There were concerns about discretionary charges, affecting the perceived value.
Food and Beverage
9.39
Food and drink were highly praised, contributing positively to the experience.
Overall Experience
9.36
General sentiment was very positive, with several guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Luxurious and Central Location
Located just 200 meters from Marble Arch Tube Station, Hyatt Regency London – The Churchill offers elegant and luxurious accommodation in the exclusive Marylebone area, with top attractions like Hyde Park and Oxford Street at your doorstep.

Family-Friendly Accommodation
For families, the hotel provides stylishly designed Two-Bedroom Garden View Suites and Family Rooms, ensuring a comfortable stay for all guests.

Premium Amenities
Enjoy 24-hour fitness facilities, spa treatments, a tennis court, and exclusive lounges for Club room guests. Indulge in culinary delights at the award-winning Churchill Bar & Terrace and fine dining at Michelin-starred Locanda Locatelli.

Book now for an unforgettable stay at Hyatt Regency London – The Churchill, where luxury meets convenience.

Important information:

This is a nonsmoking hotel and all guest rooms and suites will be smoke-free zones. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card. Please note that for all prepaid rates, payment card used for the booking is required during check-in. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 2537 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Adel • solo_traveller • sa
9
2026-04-11 • via Nuitee
R
RASHEDALROMAITHI • solo_traveller • ae
10
Pros:

ممتاز جدا

2026-04-11 • via Nuitee
M
Muhammad • solo_traveller • pk
3
2026-04-07 • via Nuitee
A
Anoud • family_with_children • ae
10
2026-04-06 • via Nuitee
N
Niklaus • couple • ch
10
Pros:

Sauber und sehr freundliches Personal. Frühstück sehr gute Auswahl und Qualität. Location ist perfekt.

2026-03-28 • via Nuitee
F
Fahad • couple • kw
8
2026-03-27 • via Nuitee
A
Ayşegül • solo_traveller • tr
9
2026-03-27 • via Nuitee
L
leena • extended_group • bh
9
2026-03-26 • via Nuitee
P
Polina • family_with_children • gb
5
Pros:

Location is good

Cons:

Old rooms, 5% service charge included in my bill i never opted for

2026-03-24 • via Nuitee
L
Latif • couple • tr
8
2026-03-23 • via Nuitee
I
Izzet • solo_traveller • de
7
2026-03-23 • via Nuitee
K
Kathryn • family_with_children • ae
9
2026-03-23 • via Nuitee
S
Svitlana • family_with_children • ua
7
2026-03-23 • via Nuitee
B
Birce Suzan • extended_group • tr
10
2026-03-22 • via Nuitee
W
Wendy • couple • gb
7
Great location but average hotel for a 5*
Pros:

Location is great with the delightful Marylebone a couple of minutes away & Oxford Street so close. Also lovely neighbourhood pubs & restaurants in a couple of minutes walk away.
Staff were extremely good - helpful & friendly

Cons:

The breakfast was very average.
Our bathroom was so small for a 5* hotel. Literally the gap between shower toilet & wash basins you could not comfortably turn round in! The bedroom itself was decent but nothing special.

2026-03-22 • via Nuitee
E
Emilio • solo_traveller • es
9
2026-03-22 • via Nuitee
D
David • couple • gb
10
2026-03-22 • via Nuitee
S
Saif • couple • ae
10
2026-03-22 • via Nuitee
F
Fitnat Filiz • solo_traveller • tr
8
2026-03-21 • via Nuitee
T
tuba1210 • family_with_children • tr
8
Pros:

Location and breakfast

2026-03-21 • via Nuitee