Hyatt Regency London - The Churchill

Hotels
Hyatt Regency
9 (2590 reviews)
30 Portman Square , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable beds
Excellent food
Cons:
Long check-in process
Discretionary charges
Small bathrooms

Categories

Cleanliness
9.39
The hotel is reported to be very clean and well-maintained.
Service
8.36
Service was noted as good overall, but there were some negative experiences during check-in.
Location
9.4
The location received frequent praise for being perfect and convenient.
Room Quality
8.85
Rooms were described positively, but some complaints about size and amenities.
Amenities
8.88
Amenities received some appreciation, although there were mentions of service charges.
Value for Money
8.34
There were concerns about discretionary charges, affecting the perceived value.
Food and Beverage
9.39
Food and drink were highly praised, contributing positively to the experience.
Overall Experience
9.36
General sentiment was very positive, with several guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Luxurious and Central Location
Located just 200 meters from Marble Arch Tube Station, Hyatt Regency London – The Churchill offers elegant and luxurious accommodation in the exclusive Marylebone area, with top attractions like Hyde Park and Oxford Street at your doorstep.

Family-Friendly Accommodation
For families, the hotel provides stylishly designed Two-Bedroom Garden View Suites and Family Rooms, ensuring a comfortable stay for all guests.

Premium Amenities
Enjoy 24-hour fitness facilities, spa treatments, a tennis court, and exclusive lounges for Club room guests. Indulge in culinary delights at the award-winning Churchill Bar & Terrace and fine dining at Michelin-starred Locanda Locatelli.

Book now for an unforgettable stay at Hyatt Regency London – The Churchill, where luxury meets convenience.

Important information:

This is a nonsmoking hotel and all guest rooms and suites will be smoke-free zones. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card. Please note that for all prepaid rates, payment card used for the booking is required during check-in. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 2590 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
N
Nedhal couple kw
8
2026-05-16 via Nuitee
K
Khalid couple sa
8
Good to be there …
Pros:

Location and room setup

Cons:

Breakfast was not Hyatt level at all. I found it overpriced.

2026-05-15 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Breakfast experience was a shambles I was upsold breakfast on check in, then in the morning trying to get seated or acknowledge by a member of the hotel team was like trying to hail a London taxi as the sky's open...

When I decided to give up and went to reception to have the breakfast credited, I was then told I shouldn't be surprised as the hotel was full! To cap it off would i was asked "would I like to leave a discretionary service charge for the staff". Walked across the road to Home House for a proper experience and service.

2026-05-15 via Nuitee
A
Abdel Latif A Mohamed solo_traveller gb
7
2026-05-11 via Nuitee
R
Rohit solo_traveller ae
10
2026-05-09 via Nuitee
S
SANGANI couple ae
8
2026-05-08 via Nuitee
S
shahad couple sa
8
مريحه جداً
Pros:

سوو لي ابقريد من غرفة مطله على المدينه الى مطله على الحديقه مشكورين .. الدور السادس فيه شطاف ياباني تكرمون كان جيد و الخدمه سريعه و تسجيل الدخول والخروج سلس وسريع اكرر اقامتي فيه🫶🏼

2026-05-08 via Nuitee
J
Jaroslaw solo_traveller pl
10
Gratulacje
Pros:

All

Cons:

No

2026-05-06 via Nuitee
F
Fatma solo_traveller qa
10
إقامة استرخاء وكأني في منتجع أوسبا
Pros:

الفندق رااااقي جدا والموقع ممتاز قريب من كل شي والموظفين بشوشين ولطفاء والغرفة واسعة ومريحة جدا

Cons:

لاشي

2026-05-05 via Nuitee
P
Patricia family_with_children us
9
It was wonderful! My thanks to The Churchill for being a warm home away from home.
2026-05-04 via Nuitee
A
Abdulrahman solo_traveller sa
9
2026-05-03 via Nuitee
O
Ozge extended_group tr
9
Overall it was very good.
Pros:

The location was great, the staff was amazing, the room is spacious.

Cons:

The pillows are extemely soft, the shower pressure is moderate.

2026-05-03 via Nuitee
E
Enrico family_with_children br
9
2026-05-03 via Nuitee
H
Husain family_with_children ae
10
Pros:

كل شي

Cons:

لا شي

2026-04-30 via Nuitee
S
Saleh couple qa
8
Pros:

Clean , good location , some of employees are friendly.

Cons:

1- One of cleaning employees was looking at me in angry way without saying hello or welcome , with no reason.
2- Taking deposits two times from my credit card.

2026-04-29 via Nuitee
تركي couple sa
10
2026-04-27 via Nuitee
تركي couple sa
10
2026-04-27 via Nuitee
C
Camilla couple dk
10
Pros:

Det mest venlige personale jeg nogensinde jeg oplevet på et hotel. Hotellet var flot, rent og lå godt.

2026-04-27 via Nuitee
B
Bernhard solo_traveller za
10
2026-04-27 via Nuitee
A
Arthur couple nl
9
2026-04-26 via Nuitee