Clarion Hotel Jackson Northwest

Hotels
•
Clarion
6.2 (413 reviews)
541 Carriage House Drive , Jackson , US
+1 731-300-1702

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
4.16
Reviews highlighted pervasive issues including dirty hallways, stained bed sheets, and mold.
Service
7.13
Some mixed feelings regarding staff interactions, but overall service matches hotel standards.
Location
8.67
Location received praise for being convenient and closely accessible to various amenities.
Room Quality
5.12
Significant complaints about room conditions, including broken appliances and insufficient cleanliness.
Amenities
5.65
Facilities mentioned were noted as lacking, especially concerning the pool and breakfast options.
Value for Money
6.61
Considering the price, there were mixed sentiments about the value offered.
Food and Beverage
5.66
Limited breakfast offerings and complaints about available food options.
Overall Experience
6.63
Overall stay was marred by cleanliness and service issues but budget-friendly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 40 in Jackson, Tennessee, Clarion Hotel Jackson Northwest offers a comfortable stay with an indoor pool and on-site fitness center. Each room is equipped with free WiFi, a microwave, refrigerator, and coffee machine.

Convenience and Comfort in Every Room

Guests can enjoy cable TV, ironing facilities, and a private bathroom with complimentary toiletries. The hotel also features a beauty shop, sundries shop, and a 24-hour reception.

Nearby Attractions and Easy Access

With Union University only 2.7 km away and Oman Arena a short 9-minute drive, Clarion Hotel Jackson Northwest provides convenience and comfort for all travelers.

Book your stay now for a relaxing and enjoyable experience at Clarion Hotel Jackson Northwest.

Important information:

Guests must be 21 years of age or older to check-in at the property.


Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Guest Reviews

6.2
Based on 413 reviews
Cleanliness: 4.16
Service: 7.13
Location: 8.67
Room Quality: 5.12
Amenities: 5.65
Value for Money: 6.61
Food and Beverage: 5.66
Overall Experience: 6.63
G
Glenda • couple • us
1
Very rude very unprofessional
Pros:

Although it’s under construction it smelled like pee and cigarettes

Cons:

They also had roaches and the towels where flat out nasty

2026-07-20 • via Nuitee
L
lenalove2004 • solo_traveller • us
10
Well as expected.Because they're doing a lot of remodeling
Pros:

No breskfast.. They are remodeling

Cons:

Nothing really since they're remodeling

2026-07-19 • via Nuitee
S
Sarins • couple • us
5
2026-07-18 • via Nuitee
S
Shelby • couple • us
6
2026-06-30 • via Nuitee
C
curley • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-06-29 • via Nuitee
K
Kenyatta • couple • us
1
Front desk check in was an horrible experience. I didnt stay waste of money
Pros:

Horrible experience

Cons:

Customer service , nasty - no remote to either tvs , coffee maker no pot .

2026-06-29 • via Nuitee
C
Cantara • couple • us
2
Never going to stay there again until renovations are over. Approximately another year.
Cons:

The entire hotel is under renovations.

2026-06-14 • via Nuitee
G
Glenda • solo_traveller • us
10
2026-06-09 • via Nuitee
R
Robbie • solo_traveller • us
5
Pros:

The understanding the hotel is going towards a construction phase

Cons:

-No breakfast (understandable)
-One towel that should have been changed out
-Peeling paint in the bathroom ceiling
-Mold in the shower ceiling area

Despite the construction going on, still have to maintain things are of working and good condition.

2026-06-06 • via Nuitee
B
Baker • solo_traveller • us
10
Pros:

Enjoy the staff the room
Was great for the price although it will be changing names .

2026-06-04 • via Nuitee
K
Kenyatta • couple • us
10
2026-05-17 • via Nuitee
C
Clayton Turner • solo_traveller • us
6
Pros:

Quiet

Cons:

Tv was to small no channels

2026-05-01 • via Nuitee
B
Bridgette Marie • couple • us
3
Pros:

It was quite

Cons:

Its in renovation which i felt the lil rooms they had available could have looked better than that. Room wasn't properly cleaned refrigerator looked rusty n old 😕. I've stayed there in the past and it didn't look that bad. Shower was leaking water so bad it sprayed the ceiling onto the floor .. towels were dingy white .

2026-04-27 • via Nuitee
Y
Yarbrough • solo_traveller • us
7
Pros:

Everything but the pillows. This was on the second stay.

Cons:

Pillows.

2026-04-27 • via Nuitee
R
Ruth • solo_traveller • us
2
Should not be open during reno
Pros:

Location worked for me.

Cons:

Even a massive renovation going on did not explain the nasty rundown conditions of the hotel. Carpets were beyond filthy, elevator, elevator was dirty, towels may have been clean but were stained and didn’t smell fresh, no trashcan, no ice bucket, furniture was dusty. At least the sheets seemed clean and fresh. I booked knowing that it was very very low price range, but this was ridiculous.

2026-04-14 • via Nuitee
O
olvera • couple • us
1
2026-04-02 • via Nuitee
A
Antonio • couple • us
10
2026-04-02 • via Nuitee
A
Antonio • couple • us
10
2026-04-02 • via Nuitee
W
Willie • couple • us
10
It was Sad
Cons:

No towels and I didn’t get my deposit back

2026-03-27 • via Nuitee
P
Perry • solo_traveller • us
4
2026-03-16 • via Nuitee