Union Hotel

Hotels
•
Independent
9 (549 reviews)
60 York St, Toronto, Ontario, M5J1S8 , Toronto , CA

Children allowed

Facilities

Elevator
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Excellent central location (close to Union Station, Rogers Centre/Skydome)
Friendly, helpful staff (multiple mentions; staff returned lost item)
Clean and stylish boutique rooms
Good on-site food/restaurant (several positive mentions)
Cons:
Rooms are often small and can be noisy (AC, street/construction noise)
Inconsistent service for some guests (no room service, staff unwilling to come to rooms)
Breakfast/F&B inconsistent or limited (stingy coffee, complicated offerings, not worth prepaying)
Amenities issues (difficulty finding ice, unclear breakfast procedure, unsecured Wi‑Fi)

Categories

Cleanliness
9.2
Rooms repeatedly described as clean or 'super clean' by many guests; overall cleanliness is a consistent positive.
Service
9.6
Mostly praised as friendly and helpful (multiple mentions, staff returned a lost e-reader); a minority reported poor service/no room service or reluctance to assist.
Location
10
Very strong consensus: central, superb location close to Union Station, Rogers Centre/Skydome and convenient transit.
Room Quality
8.9
Rooms often described as small but stylish, comfortable and clean; some guests noted noisy AC, occasional uncomfortable beds and limited space.
Amenities
7.8
Mixed/weak: guests reported limited or unclear amenities (stingy coffee/tea/milk, no room service, difficulty finding ice, unsecured Wi‑Fi).
Value for Money
8.2
Mixed perceptions: several guests said the room was very nice for the price, while others found it expensive or not worth paying for the breakfast.
Food and Beverage
8.5
Mixed: some praise for restaurant food and good breakfast, while others complained about complicated or limited breakfast offerings and stingy provisions.
Overall Experience
9.8
Predominantly positive overall — many 'very good stay', 'will stay again' and 'highly recommend' comments, tempered by noise, room size and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Amenities - Enjoy complimentary wireless internet, tour assistance, and discounted fitness facility access at our hotel.

Dining and Relaxation - Indulge in American cuisine at York Street Cafe, choose room service, or unwind with a drink at the bar/lounge.

Featured Amenities - Benefit from our 24-hour business center, express check-in/out, and event spaces for meetings and conferences.

Immerse yourself in the heart of Toronto at Strathcona Hotel. Book with us to experience comfort and convenience in the bustling city center.

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets not allowed

  • Smoking

    No smoking

  • Pets

    Pets welcome

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 549 reviews
Cleanliness: 9.2
Service: 9.6
Location: 10
Room Quality: 8.9
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 9.8
S
Stacy
10
Pros:

The room was very cute and sleek and not as small as others in the hip hotel category. The lobby is bustling, and the food is great too. Check in was a breeze.

2025-10-12 • via Nuitee
S
Shawn
10
Pros:

The room was lovely and the front desk was lovely. We enjoyed our stay.

2025-10-12 • via Nuitee
A
Abraham • partner
10
Pros:

Very nice room, especially for the price. Staff is friendly and helpful. Only things that would have been helpful is if the front desk explained the breakfast situation and where to get ice. Location of the hotel is also superb. Was able to walk to all the locations we wanted to hit in Toronto!

2025-10-12 • via Nuitee
T
Timothy
10
Pros:

This hotel was in the best position, easy train ride to the airport and to the Co Cola Coliseum Toronto, Highly recommend

2025-10-12 • via Nuitee
Z
Zuleida
10
Pros:

Wonderful

2025-10-12 • via Nuitee
D
David
10
Pros:

Perfect place to camp out in downtown TO, especially if travelling by train. Very cool little hotel.

2025-10-12 • via Nuitee
J
Jonathan
4
Small, noisey, expensive.
Pros:

The room was small. The air conditioner was jet engine quiet (on commenting on the noise we were told this applied to all rooms). The only advantage was when the air was working it blacked out all the city street noise from late night parties to sirens.

2025-10-11 • via Nuitee
P
Peter • partner
8
Pros:

Location is very convenient when exploring downtown Toronto and the hotel was clean. However, there was construction and movement outside of our room that added noise. Overall a very good stay!

2025-10-11 • via Nuitee
R
Robert • partner
10
Pros:

Clean room, location is great too. Friendly staff, and trendy

2025-10-10 • via Nuitee
C
Charlene
8
Pros:

Very stingy on coffee, tea and milk provisions. Clean room.

2025-10-10 • via Nuitee
L
Lay Cheng
10
Pros:

friendly staff. And there are lots of eating restaurants around the hotel

2025-10-08 • via Nuitee
J
Jennifer
10
Pros:

It was great

2025-10-08 • via Nuitee
M
Matthew
8
Pros:

Clean room | Friendly Staff | Very close to Union Station for transportation.

2025-10-07 • via Nuitee
M
Mike • family
10
Pros:

Sergei is as amazing!

2025-10-06 • via Nuitee
B
Brent
10
Pros:

Good location.

2025-10-06 • via Nuitee
C
Clyde
8
Quick stay.
Pros:

Stayed one night. Room was very small. Bed was comfy. Shower confusing. Location excellent. Food at restaurant good.

2025-10-05 • via Nuitee
T
Ted
10
Pros:

This is our first stay at the union hotel and it won't be out last? Close parking, close to a lot of things and stagg was so friendly!

2025-10-05 • via Nuitee
M
Mike • partner
10
Pros:

Great location. Great service. Super close to the Skydome/Rogers Centre and Union Station.

Stayed here beforw and will stay again.

2025-10-05 • via Nuitee
S
Stephen
10
Pros:

Great !

2025-10-05 • via Nuitee
N
Noel • partner
8
Pros:

Clean room, Friendly Staff

2025-10-04 • via Nuitee