Pets allowed

Facilities

Fitness facilities
Express check-out
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Poor service for certain amenities
Noise from outside

Categories

Cleanliness
9.15
The hotel was clean according to multiple reviews, which is a standard quality for this hotel tier.
Service
9.62
Reviews indicated friendly staff and satisfactory service, though some noted improvement could be made.
Location
10
Many reviews highlighted the excellent and convenient location for exploring downtown Toronto.
Room Quality
8.61
Room sizes varied; some guests found them small but comfortable and clean.
Amenities
8.64
Standard amenities were available, but some guests commented on limitations.
Value for Money
9.1
Overall, guests felt they received decent value for the price, but some amenities were perceived as lacking.
Food and Beverage
8.65
Guest reviews reflected a good food experience but also mentioned that breakfast options were not worth the price.
Overall Experience
9.84
The overall sentiment is very positive, with many guests expressing their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:41

Property Description

Welcome to Union Hotel, where modern comfort meets the vibrant energy of Toronto!

Luxurious Comfort
Experience the ultimate in relaxation with our 189 well-appointed guestrooms featuring Tempur-Pedic beds and premium bedding. Stay entertained with LCD televisions and iPod docking stations, ensuring you feel right at home.

Gourmet Dining Options
Indulge in delicious local cuisine at our on-site restaurant, Humble Donkey, or grab a quick snack at our cozy coffee shop. Start your day right with a breakfast offering that’s available daily from 6:30 AM to noon.

Convenient Amenities
Stay connected with complimentary wireless internet, a fully-equipped fitness center, and convenient dry cleaning/laundry services. With 500 square feet of conference space, we’re the perfect destination for your next business event.

Don’t miss out on the chance to elevate your stay in Toronto—book your getaway at Union Hotel now!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

9.2
Based on 549 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 9.84
S
Shawn
10
Pros:

The room was lovely and the front desk was lovely. We enjoyed our stay.

2025-10-12 • via Nuitee
D
David
10
Pros:

Perfect place to camp out in downtown TO, especially if travelling by train. Very cool little hotel.

2025-10-12 • via Nuitee
S
Stacy
10
Pros:

The room was very cute and sleek and not as small as others in the hip hotel category. The lobby is bustling, and the food is great too. Check in was a breeze.

2025-10-12 • via Nuitee
T
Timothy
10
Pros:

This hotel was in the best position, easy train ride to the airport and to the Co Cola Coliseum Toronto, Highly recommend

2025-10-12 • via Nuitee
Z
Zuleida
10
Pros:

Wonderful

2025-10-12 • via Nuitee
A
Abraham • partner
10
Pros:

Very nice room, especially for the price. Staff is friendly and helpful. Only things that would have been helpful is if the front desk explained the breakfast situation and where to get ice. Location of the hotel is also superb. Was able to walk to all the locations we wanted to hit in Toronto!

2025-10-12 • via Nuitee
P
Peter • partner
8
Pros:

Location is very convenient when exploring downtown Toronto and the hotel was clean. However, there was construction and movement outside of our room that added noise. Overall a very good stay!

2025-10-11 • via Nuitee
J
Jonathan
4
Small, noisey, expensive.
Pros:

The room was small. The air conditioner was jet engine quiet (on commenting on the noise we were told this applied to all rooms). The only advantage was when the air was working it blacked out all the city street noise from late night parties to sirens.

2025-10-11 • via Nuitee
R
Robert • partner
10
Pros:

Clean room, location is great too. Friendly staff, and trendy

2025-10-10 • via Nuitee
C
Charlene
8
Pros:

Very stingy on coffee, tea and milk provisions. Clean room.

2025-10-10 • via Nuitee
J
Jennifer
10
Pros:

It was great

2025-10-08 • via Nuitee
L
Lay Cheng
10
Pros:

friendly staff. And there are lots of eating restaurants around the hotel

2025-10-08 • via Nuitee
M
Matthew
8
Pros:

Clean room | Friendly Staff | Very close to Union Station for transportation.

2025-10-07 • via Nuitee
B
Brent
10
Pros:

Good location.

2025-10-06 • via Nuitee
M
Mike • family
10
Pros:

Sergei is as amazing!

2025-10-06 • via Nuitee
C
Clyde
8
Quick stay.
Pros:

Stayed one night. Room was very small. Bed was comfy. Shower confusing. Location excellent. Food at restaurant good.

2025-10-05 • via Nuitee
M
Mike • partner
10
Pros:

Great location. Great service. Super close to the Skydome/Rogers Centre and Union Station.

Stayed here beforw and will stay again.

2025-10-05 • via Nuitee
T
Ted
10
Pros:

This is our first stay at the union hotel and it won't be out last? Close parking, close to a lot of things and stagg was so friendly!

2025-10-05 • via Nuitee
S
Stephen
10
Pros:

Great !

2025-10-05 • via Nuitee
N
Noel • partner
8
Pros:

Clean room, Friendly Staff

2025-10-04 • via Nuitee