Haywood Park Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (619 reviews)
1 Battery Park Avenue , Asheville , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
6.71
There were significant health concerns regarding cleanliness, particularly with the jetted tub leading to health issues.
Service
9.68
Staff was described as friendly and accommodating in multiple reviews.
Location
9.72
Location is praised as excellent and central to downtown attractions.
Room Quality
9.67
Rooms are often mentioned as spacious and well-appointed.
Amenities
8.7
Amenities were generally well-received, though some guests noted the absence of a microwave.
Value for Money
9.66
Guests felt they received good value considering the price and location.
Food and Beverage
8.71
Food and beverage options mentioned were limited, impacting this score.
Overall Experience
9.18
Overall experiences were largely positive with the noted drawback of cleanliness impacting a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Luxurious Stay in the Heart of Asheville

At Haywood Park Hotel, Ascend Hotel Collection, indulge in a blend of comfort and convenience. Start your day with a complimentary breakfast before hitting the on-site fitness center. Stay connected with complimentary WiFi throughout your stay.

Elegant Suites and Top-Notch Services

Relax in suites equipped with a flat-screen TV, refrigerator, and Keurig coffee maker. Enjoy the added luxury of a furnished seating area, with some suites offering spa baths. Let the bell service and concierge cater to your needs while you savor complimentary champagne upon arrival.

Culinary Delights and Nearby Attractions

Satisfy your cravings at Haywood Park Cafe and Isa’s French Bistro. Explore the nearby Asheville Civic Center and the University of North Carolina Asheville. Your unforgettable Asheville experience awaits at Haywood Park Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note dogs are the only pet allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 17 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 619 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.66
Food and Beverage: 8.71
Overall Experience: 9.18
A
Ann • couple • us
10
2026-03-27 • via Nuitee
H
Heidi • couple • us
10
Pros:

True hospitality. I had a wonderful stay. I would highly recommend!

2026-03-25 • via Nuitee
H
Herbert • solo_traveller • us
7
Beautiful property in a fantastic location, with an under age, under prepared desk staff. Valet service was extraordinar
Pros:

A beautiful property in the middle of downtown Asheville within walking distance of shops, restaurants and bars. We also found the history of the building well maintained and on display. The hotel’s layout is well thought out; for example, there’s a large sitting area centrally located in the middle of the suites, offering families or groups of friends a place to meet just out side their room to talk and plan their adventures for the day, or to have a glass of wine together in the evening. Every corner of the building was impeccably clean and uniquely decorated. The bed was very comfortable.

Cons:

The first negative that struck us was the absence of a restaurant. I had eaten at their restaurant in the past and was unaware it had been eliminated. The bar that replaced it is owned by a third party and was open only on Friday and Saturday night and required a cover charge. There is, however, a speakeasy in the basement, which we were informed of by the desk clerk as the place we needed to be on Friday night, so we put that on our calendar. On Friday night we found that space had been rented by a private party, so we were left trying to find other entertainment at the last minute. Another issue was housekeeping, as in we didn’t receive any during our entire stay. In the evening after our first night, when we asked about housekeeping, we were told they give lite service every other day. After the second night, when we again had no service, the front desk said they would send fresh towels to the room. Didn’t happen until we asked again that evening. It’s worth noting at this point the sign on the front desktop stating they offer daily lite housekeeping. Lastly, the room temperature is extremely difficult to manage.

2026-03-23 • via Nuitee
J
John • solo_traveller • us
9
2026-03-23 • via Nuitee
E
Emmy • family_with_children • us
8
2026-03-22 • via Nuitee
E
Erika • family_with_children • us
9
Pros:

Great place!

2026-03-21 • via Nuitee
J
Jeske • couple • us
7
Cons:

No heat in room; poor acoustics (we could clearly hear next room arguing at 2:30 AM), no self-parking.

2026-03-17 • via Nuitee
M
may • couple • us
8
Great
Pros:

Beautiful place. Location was great. Bed was very comfortable

Cons:

Had to inquire about a double charge for valet parking. Did not have private parking

2026-03-17 • via Nuitee
L
Laryssa • solo_traveller • us
10
We will be back! Staff very friendly and accommodating! Perfect location for experiencing Asheville!
Pros:

Beautiful property, very clean
Able to take in history and be immersed in the culture in downtown Asheville

2026-03-16 • via Nuitee
M
McMillan • couple • us
8
2026-03-15 • via Nuitee
N
Nichole • couple • us
8
2026-03-02 • via Nuitee
C
Cody • solo_traveller • us
10
We had a great weekend!
Pros:

Great location, rooms were huge, and Austin at the front desk was a gem.

Cons:

The pillows were too flat, but if you bring your own pillows you’ll have nothing to complain about.

2026-03-01 • via Nuitee
7
765amberc • Couples
10
Anniversary trip
Pros:

The hotel was in the heart of Asheville and was adorable. It was beautiful on the inside with some old charm. The valets are super attentive when you arrive. They not only were there to park our car but they even helped us with getting our belongings on the cart and in the hotel. The check in process was super easy and efficient. The rooms were enormous, comfortable, and quiet. Would absolutely recommend.

2026-02-27 • via Tripadvisor
J
johnnat2016 • Couples • Lenoir, North Carolina
10
Beautiful vacation in Asheville
Pros:

Haywood Park Hotel is our very favorite place to stay in Asheville! The staff are wonderful and so very pleasant not to mention helpful! We had a beautiful stay and can't wait to visit again soon!

2026-02-27 • via Tripadvisor
G
glenn • couple • us
9
2026-02-24 • via Nuitee
S
Shannon • couple • us
9
Great location. Great value. Friendly and helpful staff.
Pros:

Location and staff

Cons:

A bit dated.

2026-02-24 • via Nuitee
M
MaryAnne • extended_group • us
6
Why not upgrade your guests?
Pros:

We had a nice room

Cons:

We booked a room w 2 queens. We were the ONLY guests there (after ice storm - city was closed). We were told the only rooms available were on the 2nd floor and looked out into a dark alley. The smell of the room was not good. If we wanted a room on the other side with light, we needed to pay a $50 upgrade. We did.

2026-01-31 • via Nuitee
A
Anne • couple • us
9
beautiful hotel in a great location!
Pros:

great location, staff were very nice, free champagne in the afternoon. Very close to restaurants and there’s a very cool art cooperative across the stress!

Cons:

nothing

2026-01-20 • via Nuitee
R
Royal • couple • us
7
A relaxing winter weekend.
Pros:

The room s are absolutely beautiful in their period decor.

Cons:

There is now a bar with live music until around 11pm and it was quite loud in the room. Also the hotel gym treadmill was in bad shape with a slipping tread. Felt like walking on ice.

2026-01-20 • via Nuitee
F
F • solo_traveller • us
10
2026-01-20 • via Nuitee