Haywood Park Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (619 reviews)
1 Battery Park Avenue , Asheville , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
6.71
There were significant health concerns regarding cleanliness, particularly with the jetted tub leading to health issues.
Service
9.68
Staff was described as friendly and accommodating in multiple reviews.
Location
9.72
Location is praised as excellent and central to downtown attractions.
Room Quality
9.67
Rooms are often mentioned as spacious and well-appointed.
Amenities
8.7
Amenities were generally well-received, though some guests noted the absence of a microwave.
Value for Money
9.66
Guests felt they received good value considering the price and location.
Food and Beverage
8.71
Food and beverage options mentioned were limited, impacting this score.
Overall Experience
9.18
Overall experiences were largely positive with the noted drawback of cleanliness impacting a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Luxurious Stay in the Heart of Asheville

At Haywood Park Hotel, Ascend Hotel Collection, indulge in a blend of comfort and convenience. Start your day with a complimentary breakfast before hitting the on-site fitness center. Stay connected with complimentary WiFi throughout your stay.

Elegant Suites and Top-Notch Services

Relax in suites equipped with a flat-screen TV, refrigerator, and Keurig coffee maker. Enjoy the added luxury of a furnished seating area, with some suites offering spa baths. Let the bell service and concierge cater to your needs while you savor complimentary champagne upon arrival.

Culinary Delights and Nearby Attractions

Satisfy your cravings at Haywood Park Cafe and Isa’s French Bistro. Explore the nearby Asheville Civic Center and the University of North Carolina Asheville. Your unforgettable Asheville experience awaits at Haywood Park Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note dogs are the only pet allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 17 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 619 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
MaryAnne • extended_group • us
6
Why not upgrade your guests?
Pros:

We had a nice room

Cons:

We booked a room w 2 queens. We were the ONLY guests there (after ice storm - city was closed). We were told the only rooms available were on the 2nd floor and looked out into a dark alley. The smell of the room was not good. If we wanted a room on the other side with light, we needed to pay a $50 upgrade. We did.

2026-01-31 • via Nuitee
F
F • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Royal • couple • us
7
A relaxing winter weekend.
Pros:

The room s are absolutely beautiful in their period decor.

Cons:

There is now a bar with live music until around 11pm and it was quite loud in the room. Also the hotel gym treadmill was in bad shape with a slipping tread. Felt like walking on ice.

2026-01-20 • via Nuitee
A
Anne • couple • us
9
beautiful hotel in a great location!
Pros:

great location, staff were very nice, free champagne in the afternoon. Very close to restaurants and there’s a very cool art cooperative across the stress!

Cons:

nothing

2026-01-20 • via Nuitee
C
Christina • solo_traveller • us
6
I stayed there to be with friends, but it was foolishly pricey.
Pros:

The l8xationwas great, but that's it. a

Cons:

The PRICE .was..ridiculous. No bottle water, or anything.
The floor was dirty.

2026-01-19 • via Nuitee
K
Karen • couple • us
10
A luxurious room, a hotel steeped in history, and an unbeatable location — we could not have asked for more.
Pros:

A beautiful, historic hotel in the heart of Asheville — walkable to everything. Our room was incredibly spacious and comfortable. We would stay here again in a heartbeat!

Cons:

We were not aware that there would be a $20 charge for parking. Perhaps this could be included more prominently in the listing.

2026-01-19 • via Nuitee
T
Trevor • solo_traveller • us
8
Lovely.
Pros:

Beautiful old hotel. Very quiet and cozy. Extra large room. Very clean.

Cons:

The valet could use some extra help during checkout hour. I had to wait quite a while for my vehicle.

2026-01-19 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Megan • couple • us
9
Pros:

Size of the rooms, value, and the staff were incredible!

Cons:

Our key cards deactivated after dinner and we had to get them reactivated. They said it happens all of the time so certainly an inconvenience that could be addressed.

2026-01-19 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-01-19 • via Nuitee
P
phillip • couple • us
10
2026-01-19 • via Nuitee
J
Julie • couple • us
10
Wonderful, leisurely weekend!
Pros:

Great location! Our room was spacious and pristine, we really enjoyed it!

2026-01-19 • via Nuitee
K
Kevin • couple • us
10
Really liked this hotel!
Pros:

Location is fantastic - right in the middle of downtown; love the vintage building with nods to its former life as a department store. The sparkling wine at reception was a nice touch.

2026-01-19 • via Nuitee
L
Leigh • couple • us
9
2026-01-19 • via Nuitee
T
Travis • couple • us
10
2026-01-18 • via Nuitee
T
Tina • extended_group • us
10
2026-01-18 • via Nuitee
J
Jill • couple • us
10
Pros:

Location, nice rooms, great staff. Was our go to place when in Asheville

2026-01-16 • via Nuitee
D
Dana • extended_group • us
10
Magically fun!
Pros:

The history, location and super attentive staff were all top notch

Cons:

The restaurant was closed - bummer

2026-01-15 • via Nuitee
M
Marc • extended_group • us
9
The room was nice and the location even better.
Pros:

Location was excellent. Everything was within walking distance. Food, drinks, and even the concert venue we came for were always within a 15 min walk.

Cons:

I made the reservation and paid months ago and it said it included breakfast. When we get there, the restaurant is being renovated so no breakfast and we just got 20% off at a nearby restaurant. That was extra money we weren't planning on spending. Also no smart tv so no streaming services available to log into. That wasn't a big deal though.

2026-01-15 • via Nuitee
H
Hailey • couple • us
9
2026-01-13 • via Nuitee