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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Public transport tickets
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Vending machine - snacks
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodations
Experience the elegance of FH Grand Hotel Mediterraneo with air-conditioned rooms offering free WiFi, satellite TV, and stunning views of River Arno or the picturesque hills of Florence. The marble bathrooms and parquet floors add a touch of sophistication to your stay.
Culinary Delights
Indulge in Tuscan cuisine at the à-la-carte restaurant, with special diet menus available. Start your day with a delicious breakfast featuring gluten-free options, and savor a 3-course dinner with a choice of delectable dishes. The cocktail bar and lounge provide the perfect ambiance to unwind after a day of exploring.
Convenient Amenities
Take advantage of on-site facilities such as a garage, bike rental, and proximity to public transportation. With Piazza Santa Croce just 1 km away and Firenze Campo di Marte Station within walking distance, FH Grand Hotel Mediterraneo offers both luxury and convenience for your stay in Florence.
Please note that private parking is subject to availability and needs to be reserved in advance.
Please note that air conditioning is available from 1 May until October.
When booking 9 rooms or more, different policies and additional supplements may apply.
Please note that the presence of furry friends must be communicated at the time of booking.
Management reserves the right to accept pets at its discretion if they do not comply with the guest's declarations regarding compliance with the Pet Policy.
-A copy of the pet's insurance policy covering damage to property and/or personal injury is required at the time of booking.
-Furry friends will be welcomed in their room with a soft mat and a bowl of water, making them feel immediately at home.
-They are welcome in common areas such as the lobby, reception, the Lounge Bar, and the Terrazza Bar, where a table will be reserved. However, they are not permitted in the restaurant areas.
-For their safety, they must always be kept on a leash.
-Pets may be left alone in the room, provided you notify the front desk and place a tag outside the door.
-pet freindly accmmodation
"Pet in room" "Pet is sleeping".
-This will prevent staff from accessing the room.
-Only one pet is allowed per room.
A supplement of €25.00 per day applies, in addition to a final charge of €35.00.
-The pet's owner and/or guardian agrees to compensate for any damage caused by the pet to property and/or people within the hotel. The hotel provides a sample (non-exhaustive) list of possible charges. These charges will be charged to the credit card provided upon arrival.
Your needs and those of your furry friend are our priority.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Ottimo perfetto molto accogliente, in posizione ottima vicino al centro servizio impeccabile personale qualificato e disponibile...
Ottimo soggiorno! Camera spaziosa e pulita.. Strategica la posizione, si può raggiungere tranquillamente il centro a piedi,situato in zona tranquilla.
Eccelente la varietà del buffet della colazione sia dolce che salata!
Personale gentile e disponibile!
Nulla da dire.
早餐
无
Posizione, accoglienza del personale
Tutto abbastanza bene
Colazione e silenzio
Soggiorno fantastico! Sono rimasto estremamente soddisfatto della struttura, dei servizi e dell'accoglienza. Lo consiglio vivamente a tutti e ci tornerò sicuramente.
The breakfast, clean rooms and courteous staff
All good
Frühstück und Hilfsbereit Personal. ** Bitte Negatives Lesen ==>
Wir hatten über Booking.com ein größeres Zimmer (18 m²) gebucht. Bei unserer Ankunft wurde uns zunächst jedoch ein sehr kleines Zimmer zugewiesen, dessen Fenster sich zudem nicht vollständig schließen ließen. Nach meiner Reklamation wurden uns zwei weitere Zimmer gezeigt, die ebenfalls nicht wesentlich besser waren. Eines davon entsprach zumindest den auf Booking.com veröffentlichten Fotos. Leider entschieden wir uns im Nachhinein für das falsche Zimmer, wie sich bereits am zweiten Morgen herausstellte.
Bereits in der ersten Nacht hörten wir wiederholt ein Gluckern aus der Toilette, schenkten dem jedoch zunächst keine besondere Aufmerksamkeit. Am nächsten Morgen trat das Geräusch erneut auf, und plötzlich begann die Toilette ohne Benutzung überzulaufen. Innerhalb kürzester Zeit waren Badezimmer und Boden mit Fäkalien verschmutzt. Ohne duschen zu können, mussten wir zunächst unsere Sachen packen und die Rezeption informieren.
Ein Mitarbeiter half uns freundlicherweise dabei, unser Gepäck aus dem Zimmer zu bringen. Zudem wurde uns ein anderes Zimmer zur Verfügung gestellt, damit wir uns vor unserer Abreise noch duschen und frisch machen konnten.
Ich habe bereits viele Reisen unternommen und in zahlreichen Hotels übernachtet, aber einen derartigen Vorfall habe ich noch nie erlebt. Die Situation war für uns wie ein Albtraum.
Als Entschuldigung wurden uns die Kosten für die Tiefgarage in Höhe von 60 Euro für zwei Tage erlassen. Angesichts des Gesamtpreises des Aufenthalts und der erheblichen Unannehmlichkeiten empfanden wir diese Entschädigung jedoch als nicht angemessen.
Für uns steht fest, dass wir künftig kein Hotel dieser Kette mehr buchen werden.
Buen desayuno, excelente ubicación.
Si llevas vehículo, está bien ubicado para entrar al centro caminando, sin tener que ingresar con tu vehículo a la ZTL.
Posizione ottima per il centro, staff molto gentile , ottima colazione
Bon emplacement
Chambre étroite
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