Howard Johnson by Wyndham Houston Heights Downtown

Hotels
•
Howard Johnson
7.1 (263 reviews)
4602 Katy Freeway , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly/pleasant staff mentioned in multiple reviews
Good / ideal location for short stays
Some guests reported spacious rooms
Flexible reservation handling and occasional good rates
A few guests noted the property was clean
Cons:
Dirty rooms, cockroaches and mold reported
Noisy at night outside rooms; thin sound insulation
Breakfast often unavailable/poor quality or closed
Broken fixtures and noisy air conditioning; maintenance issues
Ice machine broken, parking light too bright, no gym
Smoke smell in rooms despite smoke-free request
Front desk communication problems and charged extra nights

Categories

Cleanliness
4.8
Multiple reviews report dirty rooms, stained curtains, mold and cockroaches; some guests did note cleanliness in isolated cases, but overall cleanliness is below standard.
Service
10
Mixed reports: several guests praise friendly and helpful staff and an instance of flexible reservation handling, though there are isolated complaints about poor communication at the front desk; overall staff friendliness is a consistent positive across reviews.
Location
10
Location is frequently highlighted as a strong point (described as ideal/close to attractions and convenient), with only occasional negative remarks; location is a clear strength for many guests.
Room Quality
5
Rooms show several problems in the reviews: noisy corridors, loud air conditioning, broken faucets, tub issues and mixed bed/linen quality; some rooms are described as spacious but overall room quality is inconsistent.
Amenities
6
Amenities have mixed feedback: recurring issues with breakfast availability, broken ice machine and lack of gym were noted, but basic amenities function for many guests; acceptable but inconsistent.
Value for Money
5.5
Several guests felt the cost was too high for the experience (missing promised breakfast, cleanliness and room issues), while others called out low-cost day-use value; overall perceived value is below neutral.
Food and Beverage
5.5
Breakfast problems are frequently mentioned (included breakfast unavailable or poor quality like mixed cereal and cheap juice); food/Beverage offerings are unreliable and limited but present in some stays.
Overall Experience
10
Guest experiences vary widely: despite consistent issues with rooms and breakfast, many guests emphasize excellent location and friendly staff and find the property acceptable for short stays or day use; when weighing positives and negatives across reviews the aggregated overall impression skews positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:51

Property Description

Convenient Amenities
The Howard Johnson Houston Heights - Downtownress Inn Houston Downtown offers a daily grab and go breakfast and free Wi-Fi in all rooms. Guests can also enjoy the convenience of having a microwave and refrigerator in their rooms, along with cable TV and vibrant bedding designs.

Business-Friendly Facilities
For those traveling for work, this Houston hotel features a business centre with fax and photocopying services. A 24-hour reception is also available for any assistance needed during your stay.

Nearby Attractions
Located just 15 minutes from the Houston Galleria Mall, and with attractions like the Nasa Space Center, Rice University, and Hermann Park a short drive away, guests at the Howard Johnson Houston Heights - Downtownress Inn Houston Downtown can easily explore the best of Houston.

Book your stay now and experience the convenience and comfort of our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 263 reviews
Cleanliness: 4.8
Service: 10
Location: 10
Room Quality: 5
Amenities: 6
Value for Money: 5.5
Food and Beverage: 5.5
Overall Experience: 10
C
Chaudhary • solo_traveller • us
10
Not short and not sweet but by no fault of the staff.
Pros:

Cleanliness and friendliness of the staff

Cons:

My captors

2026-08-07 • via Nuitee
H
Henry • solo_traveller • us
9
Pros:

Clean ppeasant facility

Cons:

Ice machine broken

2026-07-20 • via Nuitee
L
Logan • couple • us
7
2026-07-18 • via Nuitee
G
GUILLERMO SANTIAGO • solo_traveller • es
7
Acceptable and decent
Cons:

People outside my room was maked a lot of noise and the receptionist didn't mentioned them to be quiet at late night

2026-07-10 • via Nuitee
G
GUILLERMO SANTIAGO • solo_traveller • es
7
Good hotel
Cons:

People maked a lot of noise at midnight outside my room and there were no noise block system that prevented me to hear the noise outside my room

2026-07-10 • via Nuitee
P
Pasha • family_with_children • us
3
Not good not clean
Pros:

Terrible

Cons:

Cereal had 2 other flavors mixed in. Orange juice was in a large jug cheap brand
Not o clean and cluttered

2026-07-06 • via Nuitee
D
Del Angel • couple • us
6
2026-07-01 • via Nuitee
J
Julio Cesar • family_with_children • br
7
Pros:

Hotel cumpre o que promete, custo baixo para quem precisa fazer um day use!

2026-06-25 • via Nuitee
A
Albert • couple • nl
5
Breakfast simply closed!
Pros:

Location ok

Cons:

‘Breakfast’ was included. Although a very limited breakfast we wanted to have it but the time we arrived (7:30 am) the reception (where the breakfast is located) was simply closed. No note no nothing. We planned to have breakfast as we had a tight schedule before moving to the stadium. But as said: without a breakfast although we especially booked it for the inclusive breakfast.

2026-06-21 • via Nuitee
E
Elias Sanchez • solo_traveller • us
7
2026-06-12 • via Nuitee
K
Kayla • couple • us
1
2026-06-08 • via Nuitee
A
Alexandra • couple • us
2
Got to the hotel around 1:00, was told I couldn’t check in until 3:00. Other guests were able to check in early and go s
Pros:

Only thing good about this hotel is the location.

Cons:

Got to the hotel around 1:00, was told I couldn’t check in until 3:00. Other guests were able to check in early and go straight to their rooms. Came back at 3:00, my room still wasn’t ready. Was told it’d be another 30 minutes. Watched housekeeping clean the room from the parking lot and around 3:40 I had enough and started taking my stuff up to the room anyway. Front desk person was horrible at communicating and couldn’t understand anything she was saying. She kept giving me the run around every time I’d ask if my room was ready after 3:00. Friend who stayed with my went to use the shower and the faucet was completely broken. When I booked the stay I requested a smoke free room, when I got into the room it reeked of smoke so my request wasn’t taken into consideration. I do not smoke so sleeping in a smoking room for hours was miserable.

2026-05-30 • via Nuitee
J
James • couple • us
10
2026-05-23 • via Nuitee
L
Luis • couple • us
1
2026-05-12 • via Nuitee
K
Kelli • couple • us
8
2026-05-11 • via Nuitee
E
Eulogio • couple • us
2
You get what you pay for, in this case not true. You pay a lot and got nothing
Pros:

Nothing

Cons:

Light in the parking lot too bright. It advertises that it has breakfast- it does not. Cost too high. Location was horrible. No gym.

2026-05-10 • via Nuitee
J
Joyce • couple • us
9
The stay was ok
Pros:

The property was clean

Cons:

N/A

2026-04-26 • via Nuitee
A
Augusto • couple • au
5
Cons:

Aircon was way to loud and the curtains were dirty need to be replaced. Needs to be refurbished and renovated. Wouldn't stay there again.

2026-04-03 • via Nuitee
M
Martin • solo_traveller • de
10
2026-03-31 • via Nuitee
J
Jay • family_with_children • us
8
2026-03-30 • via Nuitee