Park Pointe Hotel

Hotels
Independent
5.6 (222 reviews)
245 S Airport Blvd, South San Francisco, California, 94080 , South San Francisco , US

Children allowed
Pets allowed

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Picnic area
ATM/banking
Golfing nearby
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Good price for a budget stay
Accommodating staff
Cons:
Very filthy rooms
Lack of maintenance
Uncomfortable and unsafe environment

Categories

Cleanliness
3.24
The room was absolutely disgusting with dirt and bugs; carpets and floors were extremely dirty.
Service
7.72
Staff was accommodating at times, but overall experience with service was poor.
Location
6.76
The area has no shops and the hotel appears poorly maintained.
Room Quality
3.2
Rooms were filthy, lacked basic maintenance, and had issues like lack of hot water.
Amenities
4.23
Facilities are outdated and poorly maintained, and basic amenities like hot water are inconsistent.
Value for Money
8.2
Good price for a budget stay, but it still feels risky due to cleanliness issues.
Food and Beverage
6.25
No specific mentions of food and beverage quality.
Overall Experience
5.22
Overall experience was negative due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Discover comfort and convenience at Park Pointe Hotel, perfectly situated near the South San Francisco Convention Center and popular attractions.

Modern Accommodations
Relax in one of our 217 thoughtfully designed guestrooms, each featuring cable television, convenient workspaces, and essential amenities to make you feel right at home.

Delightful Dining Options
Savor delicious meals at King Sun, where culinary delights await. Whether you're here for business or leisure, enjoy a convenient dining experience right on site.

Exceptional Amenities
Stay connected with complimentary wireless internet access, unwind by the cozy lobby fireplace, and take advantage of our outdoor picnic area and barbecue grills for a relaxing day outdoors.

Book your stay at Park Pointe Hotel today and experience a blend of comfort and accessibility for your next trip!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

5.6
Based on 222 reviews
Cleanliness: 3.24
Service: 7.72
Location: 6.76
Room Quality: 3.2
Amenities: 4.23
Value for Money: 8.2
Food and Beverage: 6.25
Overall Experience: 5.22
C
Cesar
6
Pros:

Accessible parking. Good temperature

2025-10-09 via Nuitee
Y
Yoichiro
4
Pros:

totally different from what i see on the web page. it looks like it was almost out of business. hot water didn’t come out one night.

2025-10-08 via Nuitee
S
Steven
4
Pros:

parking good ...A>C great thats all that was good

2025-10-07 via Nuitee
H
Haunani
2
Pros:

No, false advertisement, place completely doesn’t look like picture!!!!

2025-10-07 via Nuitee
S
shamika
10
Pros:

Great place to stay

2025-10-06 via Nuitee
I
Irfan
2
Pros:

Was kicked out of a prepaid booking at 2 am because they wouldnt accept nfc chip for the deposit. Terrible customer service would not recommend. They have other terrible reviews too

2025-10-05 via Nuitee
S
Steven
4
Pros:

Maintenance on the property

2025-10-04 via Nuitee
J
Jeremy
8
Pros:

great

2025-09-30 via Nuitee
H
Hatem m
6
Pros:

Good

2025-09-27 via Nuitee
J
James partner
6
Pros:

No shops. Property exterior very poorly maintained. It is a dump. Parking was rough.
Staff was ok. Rooms are rough. There appears to not be well maintained physical conditions, overall. Excessive amount of deferred maintenance.

2025-09-26 via Nuitee
J
James
2
Dump
Pros:

Very filthy

2025-09-25 via Nuitee
D
Daniel
2
Pros:

There was no hot water for 3 days and only luke warm after. Also not a fan of roaches. Not the ones on the floor or in the dresser drawer.

2025-09-23 via Nuitee
A
Abhishek
8
Pros:

Good

2025-09-23 via Nuitee
J
Joseph
2
Pros:

Cockroach’s in the room escorts in every other room

2025-09-21 via Nuitee
K
King
8
Pros:

Hot water was off first night but other than that the stay was ok for the price.

2025-09-21 via Nuitee
S
Steven
6
Pros:

Looks like it used to be a nice place. Grounds are unkept. No hot water on Saturday morning

2025-09-20 via Nuitee
J
Josue
2
Definitely not recommended
Pros:

Room was filthy. Felt like bugs everywhere. Carpet moldy. They have no hot water for shower. Felt very uncomfortable. Most of the rooms have Asian prostitution. Definitely portrayed as a fancy hotel and it’s definitely run down. Wouldn’t recommend for families or anyone.

2025-09-20 via Nuitee
E
Esmeralda
4
Pros:

The pictures look much nicer online than the actual state of the hotel rooms is. The rooms had extremely dirty carpets, floors, and scratched up walls.

2025-09-20 via Nuitee
H
heather
4
Pros:

The hotel looks abandoned from tge

2025-09-20 via Nuitee
M
Mark family
2
Pros:

The property is run down, dirty and unsafe
Not even one bit like advertised. Should be banned from Expedia and all other Hotel search sites. Should be reported to the Health Department. Unacceptable. They should pay guests to stay there.

2025-09-19 via Nuitee