Romana Hotel

Hotels
Independent
3.8 (117 reviews)
6885 Southwest Freeway, Houston, Texas, 77074 , Houston , US

Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
Picnic area
Elevator
See all facilities

Review Highlights

Cons:
Dirty rooms
Cockroaches
Bad service
Horrible experience

Categories

Cleanliness
1.05
Multiple mentions of dirty rooms and cockroaches.
Service
5.05
Negative experience with front desk staff highlighted.
Location
5.05
Standard quality for this hotel tier.
Room Quality
2.05
Issues with air conditioning and cleanliness noted.
Amenities
5.05
Standard quality for this hotel tier.
Value for Money
5.05
Standard quality for this hotel tier.
Food and Beverage
5.05
Standard quality for this hotel tier.
Overall Experience
2.05
Consistently negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:28

Property Description

Recreational Amenities and Additional Features:
Indulge in our complimentary wireless internet access and explore the area with bicycles to rent. Relax in our garden or enjoy a picnic at the on-site picnic area.

Business and Event Facilities:
Host your next event in our spacious 3003 square feet of conference space with 2 meeting rooms. Take advantage of our business center, 24-hour front desk, and laundry facilities.

Convenient Location and Nearby Attractions:
Situated in Houston's vibrant Sharpstown area, Romana Hotel is a short drive to Memorial Park and Menil Collection, with easy access to popular destinations like Houston Zoo and Children's Museum of Houston. Book your stay now for a memorable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

3.8
Based on 117 reviews
Cleanliness: 1.05
Service: 5.05
Location: 5.05
Room Quality: 2.05
Amenities: 5.05
Value for Money: 5.05
Food and Beverage: 5.05
Overall Experience: 2.05
A
Ahmad bilal
2
Pros:

Dirty rooms, cockroaches everywhere, dirty and burn rugs.

2025-09-06 via Nuitee
M
Misty
2
Pros:

There were roaches in the room and the lobby was really hot , the rooms ac was barely blowing cold air

2025-08-19 via Nuitee
V
Very
10
Pros:

Yes

2025-08-13 via Nuitee
D
Diego
2
Pros:

Horrible experience will never go back

2025-08-06 via Nuitee
G
Guillermo
2
Pros:

The most horrible expert of my life I was traumatized the front desk MAN grown ass Man was acting like a little child that u take candy from he on no ay should be working in any kind of PR jobs fire him immediately if you want people to stay at your hotel he was mean to every customer with a concern

2025-08-06 via Nuitee
V
Verified traveler
2
Not worth it
Pros:

The property looks nothing like it does on hotel.com…. The elevator was not working and my room was on the 6th floor. There was mold on the ceiling in the bathroom. The air conditioner was leaking water on the inside of the room and the carpet all around it was wet… The room had a horrible smell that hit you when first walk in. The patio door would not close all the way so had to listen to traffic passing through the night

2025-06-29 via Nuitee
S
Summer friends
4
Pros:

Dirty

2025-06-19 via Nuitee
H
Hesham
2
Pros:

I had to check out due to many reasons related to safety as I was in my room two guys opening the room and got in.

2025-06-15 via Nuitee
D
Daniel family
2
Pros:

No ace yo hot horrible

2025-06-13 via Nuitee
L
Laura
2
Pros:

I would not bother even making a reservation. This place is falling apart. I was afraid to check in because I was afraid the building would fall down. I lost my money on the reservation but at least I didn't try to sleep in a hotel that should be condemned.

2025-06-07 via Nuitee
V
Verified traveler
8
What to expect for $50
Pros:

Wasn’t dirty but wasn’t the cleanest. The carpet was consistently wet near the sliding door. The tenant lock was removed so no true privacy. Toilet wouldn’t flush properly.
Had to put a deposit and I’m still waiting for my deposit to be refunded 2 days later after checking out

2025-06-06 via Nuitee
V
Verified traveler
2
Stay away
Pros:

Dead roaches everywhere, smells horrible, car broken into. I DO NOT recommend

2025-05-26 via Nuitee
W
Wendy family
4
Pros:

The inside looks like a dump and it smells bad and the air don’t work

2025-05-19 via Nuitee
K
Kevin
2
Pros:

The front ofice is very unprofessional there rude they cuss u out they dont provide housekeeping only one time when u make the reservation after that u got to clean roaches all over the hotel smells like roaches its just nasty unsanitary and rude people the employees

2025-04-29 via Nuitee
V
Verified traveler
2
Go somewhere else
Pros:

I’ve been making a lot of trips to Houston over the last four years because my daughter’s been at school there. This hotel was the bottom of the barrel worst hotel I’ve stayed at so far. And granted it’s not expensive. But it was like walking through trash and broken windows and shopping carts set up around the opening of the building. And then when I went in, it was like a homeless center. It took the man way too long to get to me, because I had to get back to the school. It was just overall a really bad experience. And I tried to cancel my reservation, and I’ll probably have to deal with that later.

2025-04-27 via Nuitee
M
Marvin
2
Pros:

No me dejan entrar

2025-04-21 via Nuitee
V
Verified traveler
2
I absolutely do not recommend!
Pros:

The guy at the front counter was very rude and unprofessional. The whole place stinks and is filthy. The parking lot is also dirty. The whole place looks run down and not took car off. The rooms smell like mold and the beds look like they have bed bugs. I ended up leaving this place .

2025-04-14 via Nuitee
G
Gabriela
2
Pros:

This hotel is a scam. I've already filed a complaint with Hotels.com and am awaiting a refund. The photos on the Hotels.com website are not true to form. From the moment you enter, everything is terrible. The walls and floors were extremely dirty. The service was terrible. The hallway leading to the room was like a dead animal. The entire hallway and bedroom carpet was completely stained and dirty. The bedroom wall was damaged. The bathroom smelled like it had been abandoned. The shower faucet wouldn't turn off. The light switch in the bathroom didn't work. Absolutely a scam.

2025-04-08 via Nuitee
J
joe
2
This place sucks
Pros:

This place was ass and I think they stole my credit card information because he kept looking at my card and it looked like he was trying to memorize the numbers specially the security numbers in the back. Then 2 days later my card gets used in California so I'm guessing he did steal my information . My bank notified me that there was something wrong and cancelled my card in time

2025-03-25 via Nuitee
A
Angel family
4
Pros:

Could be better

2025-03-11 via Nuitee