Fairfield Inn and Suites by Marriott Plainville

Hotels
Fairfield Inn
8 (370 reviews)
400 New Britain Avenue , Plainville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Pool temperature
Construction noise

Categories

Cleanliness
7.64
Several reviews highlight cleanliness, but issues like odors in rooms were noted.
Service
8.61
Staff were described as very friendly and accommodating.
Location
8.65
The hotel's location was positively mentioned, especially its proximity to attractions.
Room Quality
7.6
Rooms were clean but mentioned issues with small size and a specific room's odor.
Amenities
7.13
The pool was reported as freezing and construction disrupted the stay.
Value for Money
8.09
General sentiment about value aligns with a mid-range hotel, offset by specific grievances.
Food and Beverage
8.14
Breakfast options were generally enjoyed, though some reviews were mixed.
Overall Experience
8.11
Mixed experiences noted, but overall satisfaction with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Outdoor Activities at Tomasso Nature Park
Located just 5 minutes away, guests at Plainfield Fairfield Inn and Suites can easily immerse themselves in nature and enjoy a variety of outdoor activities.

Convenient Amenities
From the indoor pool to the 24-hour market, this hotel ensures that guests have everything they need for a comfortable stay. The rooms are equipped with flat-screen TVs, work desks, and free Wi-Fi.

Delicious Breakfast and Fitness Options
Start your day right with a hot breakfast served every morning. For those looking to stay active, guests can utilize the modern gym facilities. Additionally, the barbecue area is perfect for social gatherings.

Experience the perfect blend of comfort and convenience at Fairfield Inn Plainville. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 370 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
L
Lisy couple us
10
2026-06-02 via Nuitee
K
Ka-Nam couple gb
2
Staff does not care what is being served to the customer.
Pros:

Spacious and plenty of large towels, 1st forr (ground floor)

Cons:

I was gven a disabled handcapped room but I am not disabled and the staff was fully of this. The sink tap is hard to pull ( I don't know how a ds=isabled person can lift it up becasue I already find it hard t do so, the roo is not very clean, disabled chair occupies the place where you can stand to have a shower. I am unable to ove it to make room for the shower, I am 72 years old.

2026-05-29 via Nuitee
K
Kitty solo_traveller us
9
The facility is everything I could expect from the price point and will gladly return.
Pros:

I only stayed for one night and now will be my go to facility when I need overnight and longer accomadations.

Cons:

Nothing comes to mind for the short time spent there.

2026-05-28 via Nuitee
L
Linda couple us
9
Pros:

Great. Staff was very accommodating and food was hot and good variety.

Cons:

Pool was cold cold! But nice to have

2026-05-27 via Nuitee
C
Celeste couple us
6
It was OK
Pros:

The breakfast was good but need to change it up a little. I come there often and getting tired of the same stuff.

Cons:

Elevator out of service. Had to stay on first floor, which I don't like. Breakfast always the same.

2026-05-25 via Nuitee
M
Maria couple us
10
I love the stay
Pros:

Good

Cons:

There weren’t any other bad

2026-05-24 via Nuitee
L
Laura family_with_children us
1
We were not given the room we booked with no compensation.
Pros:

My daughter was able to stay with her volleyball team at the hotel and the restaurant was good and accommodating.

Cons:

We booked a room with 2 queen beds for myself, my teenage daughter and my husband. Upon arrival we were told they only had one room with a king bed. My husband did not have a space to sleep. There was no manager available to speak with and we were given no compensation.

2026-05-04 via Nuitee
M
Matthew couple us
4
Could have been better
Pros:

Close to where I needed to be

Cons:

Elevators were out of order our entire stay

2026-05-04 via Nuitee
I
Ilsa family_with_children us
7
Cons:

Elevator is Not Working

2026-05-02 via Nuitee
D
Denise family_with_children us
6
Elevator broken
Pros:

Very good variety

Cons:

Nothing

2026-04-20 via Nuitee
K
Katherine solo_traveller us
6
Pros:

Location was great and room was nice. Breakfast was acceptable

Cons:

The elevator was down so had to be on 1st floor due to mobility issues. Had only Luke warm water for shower.

2026-04-20 via Nuitee
R
Robin solo_traveller us
3
Pros:

Friendly staff

Cons:

Doors locked before indicated, elevator didn't work. Taking a shower, I was either getting scolded or freezing. There were ants in the bathroom. The buttons to the air conditioning unit were filthy. Upon arrival at 6:00 p.m. they had to find out if my room was ready.

2026-04-18 via Nuitee
L
Lisy couple us
10
2026-04-04 via Nuitee
J
Juan couple us
6
2026-04-03 via Nuitee
P
Paola family_with_children us
5
Pros:

La ubicación

Cons:

No hubo agua caliente por 5 dias

2026-03-29 via Nuitee
K
Karen family_with_children us
10
2026-03-26 via Nuitee
A
Alecia couple us
10
Overall it’s a nice stay
Pros:

Rooms are clean

Cons:

The breakfast could be better and some beds are too soft

2026-03-25 via Nuitee
C
codrington solo_traveller us
1
Not pleasant my daughter 14 couldn’t take a shower to go to her recital
Pros:

Area when I needed to be

Cons:

No hot water when I went to take a shower

2026-03-25 via Nuitee
F
Frances solo_traveller us
6
Pros:

The room was clean with plenty of towels etc. Staff at the front desk were extremely pleasant and gelpfu.

Cons:

There was no hot water in the sink or tub Friday night or Saturday am.

2026-03-22 via Nuitee
A
Alivia family_with_children us
1
2026-03-21 via Nuitee