Merrill House

Hotels
9.2 (585 reviews)
343 Main Street East , Picton , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Cons:
Uncomfortable pillows
Accessibility issues noted in restaurant

Categories

Cleanliness
8.84
The architecture and interior design were clean, but pillows were uncomfortable.
Service
9.31
The staff were friendly and attentive to guests' needs.
Location
9.85
The hotel is beautifully located close to Downtown Picton.
Room Quality
9.3
Room was comfortable with an amazing soft bed.
Amenities
9.14
The hotel offers thoughtful amenities such as towel heaters and robes.
Value for Money
8.6
Good value with a superb breakfast, but some concerns about restaurant experience.
Food and Beverage
9.04
Great breakfast and dining experience at the bistro.
Overall Experience
9.51
Overall a very pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 14:26

Property Description

Luxurious Accommodation with a Touch of Nature

1. Tranquil Garden and Relaxing Sauna: Enjoy the serene garden and unwind in the sauna after a day of exploring nearby attractions like Sandbanks Provincial Park.

2. Culinary Delights and Cozy Rooms: Indulge in delicious meals at the on-site restaurant and cozy up in well-equipped rooms with modern amenities like flat-screen TVs and private balconies.

3. Outdoor Adventures and Local Exploration: Explore the picturesque surroundings with activities like hiking and cycling, while the helpful reception provides insider tips for discovering the area.

Experience the perfect blend of comfort and nature at Merrill House - Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 585 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 9.04
Overall Experience: 9.51
K
Katarina couple hr
10
2026-08-29 via Nuitee
A
Anista couple ca
6
We feel we should be entitled to a partial refund based on the price we paid.
Pros:

Location was great; ambience,

Cons:

Reception OK! Restaurant was not functional, Tv not available for use had to have your own account to sign in for accessing channels, the room was just basic with one chair, no place to put your clothes i.e. chrster drawers, the jacuzzi was not easily accessible and dangerous to enter therefore unsafe for use. Missing light bulbs in bathroom and no bathroom fan without a window.
Very much disappointed with expectations.

2026-08-29 via Nuitee
H
Heiko couple ca
5
Pros:

Location. Old charm

Cons:

Decor in room was a little odd and room was very small

2026-08-28 via Nuitee
T
Tracey couple ca
6
Overall, it was clean with friendly staff.
Pros:

Location was good - walkable to places

Cons:

The mattress could have been more firm. Extra blankets would have been ideal to have in the room as well. Black out curtains would be a good thing to put in the room

2026-08-27 via Nuitee
P
Penny couple ca
8
2026-08-25 via Nuitee
G
Gauri solo_traveller gb
9
Recommended
Pros:

Really cute hotel. Comfortable rooms with a wonderful breakfast
Sparkling water available for guests.

Cons:

While the room was really cute and quirky this unfortunately also meant that some of the furnishings were not the most practical.

2026-08-23 via Nuitee
G
Good couple ca
8
2026-08-19 via Nuitee
L
Lily solo_traveller ca
10
Pros:

The staff were so lovely & helpful. Our stay was super cozy! A quick walk to the lovely downtown too

2026-08-18 via Nuitee
C
Christina extended_group de
9
2026-08-14 via Nuitee
Q
Qubaia solo_traveller ca
3
2026-08-14 via Nuitee
P
Peter couple ca
4
Great location and an interesting property but rooms and amenities disappoint.
Pros:

Location was great.

Cons:

Seems like rooms booked through booking services & not booked directly with hotel are very small and outdated.
Washroom barely had space to turn around in and shower faucet fell off and wouldn't turn off.
Breakfast only included for guests that book directly - not with booking services.

2026-08-12 via Nuitee
R
Richard solo_traveller ca
9
2026-08-12 via Nuitee
D
Dennis couple ca
8
We liked the location to the downtown area
Pros:

Location

Cons:

No dining room

2026-08-10 via Nuitee
S
Samantha solo_traveller gb
10
Exceptional, beautiful hotel
Pros:

Merrill House is a truly exceptional property. Everything from the curated decor, the individual room styles, even the signature scent - it's all wonderful. We stayed here for one night and could have happy stayed a week or longer. The bathroom was beautiful, the bed was comfortable, the breakfast was nearly too pretty to eat and delicious as well. The location of the house is also fantastic. Everything in Picton is easily walkable and the vineyards around the area are exceptional. Easily the best place we stayed during our two week trip

2026-08-08 via Nuitee
J
John solo_traveller ie
10
Calm and restful stay
Pros:

Ambience, decor, cleanliness, friendly and informative staff, location cloze to town and harbour

Cons:

Evening restaurant now closed

2026-08-07 via Nuitee
M
Madhav extended_group ca
9
2026-08-07 via Nuitee
W
William couple us
10
2026-08-07 via Nuitee
T
Tania couple ca
8
2026-08-07 via Nuitee
M
Mari couple ca
7
Good for a one day stay but not for a few days if you get a bed that is uncomfortable.
Pros:

Location

Cons:

Bed was uncomfortable. Sinking in the middle.

2026-08-06 via Nuitee
S
Sandrine solo_traveller fr
7
Pros:

La decoration, l ambiance, literie.

Cons:

Accueil reduit au strict minimum, petit dejeuner minimaliste, pas de restaurant sur place

2026-08-05 via Nuitee