Sercotel Togumar

Hotels
8 (123 reviews)
Calle de Canillas, 59, Madrid, Madrid, 28002 , Madrid , ES
+34 915 19 00 51

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean room and kitchenette
Helpful staff
Good location near metro
Cons:
Outdated bathroom facilities
Breakfast could be improved
Inconvenient cleaning policy

Categories

Cleanliness
7.58
Cleanliness was noted positively but some issues with room freshness were mentioned.
Service
8.55
Reception staff were noted as nice and helpful, though some service issues were highlighted.
Location
8.59
The location is convenient near metro and amenities, making travel to attractions easy.
Room Quality
7.54
Rooms were generally clean and spacious but some outdated features were reported.
Amenities
8.57
Amenities like kitchenettes were mentioned positively, enhancing guest comfort.
Value for Money
8.03
The hotel offers good value for the price, with a few drawbacks noted.
Food and Beverage
7.08
Breakfast quality was criticized, indicating room for improvement.
Overall Experience
8.05
Overall experience was good but marred by specific incidents affecting guest comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:28

Property Description

Experience the charm of Madrid at Sercotel Togumar, where modern comfort meets unparalleled convenience.

Breathtaking Views
Relax and unwind on our stunning terrace, offering picturesque vistas that enhance your stay and provide the perfect backdrop for your cherished moments.

Exceptional Amenities
Enjoy complimentary wireless internet to keep you connected, along with dry cleaning and laundry services for your convenience, ensuring you have a stress-free experience.

Delightful Dining
Start your day right with our lavish buffet breakfast available on weekdays and weekends, featuring delectable options to fuel your adventures in Madrid.

Discover the heart of the city, just minutes away from iconic landmarks like Bernabéu Stadium and Paseo de la Castellana. Embrace the comfort and elegance of Sercotel Togumar—book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 15

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8
Based on 123 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
S
Sara • family_with_children • es
8
Perfecto alojamiento para familias
Pros:

El personal de Recepción fue súper amable con nosotros.

2026-07-25 • via Nuitee
J
Julieth • couple • es
8
2026-07-24 • via Nuitee
D
DENILSON • extended_group • br
10
2026-07-24 • via Nuitee
A
Artola • solo_traveller • es
5
2026-07-23 • via Nuitee
P
Philippe • couple • be
8
Pros:

Propre, calme, proche des transports en commun,

Cons:

Kitchenette très peu équipé, difficile d y cuisiner.

2026-07-23 • via Nuitee
C
Chema • couple • es
10
2026-07-23 • via Nuitee
P
Patricia • family_with_children • at
8
2026-07-22 • via Nuitee
H
Helge • extended_group • se
9
2026-07-22 • via Nuitee
T
Tom • extended_group • gb
8
2026-07-21 • via Nuitee
A
Amira • family_with_children • no
6
2026-07-21 • via Nuitee
A
alexandra • solo_traveller • pt
9
Alojamento Fantástico
Pros:

Excelente alojamento, muito limpo, muito sossegado, confortável e muito perto do metro. Funcionários muito prestáveis e simpáticos . Tem uma cozinha que dá para refeições básicas e simples. Com produtos de higiene. Roupas de cama e toalhas muito limpas.

Cons:

Poderia ter um pano de cozinha e ter mais alguma louça na cozinha.

2026-07-21 • via Nuitee
D
Diego • couple • es
10
2026-07-21 • via Nuitee
M
Marcus • couple • lu
8
Boa localizacao central em Madrid. Quarto com cozinha mas pouco utensilios de cozinha
Pros:

Bom quarto de hotel com opcao de cozinha. Localizacao central, perto de transporte publico e todo comercio.

Cons:

Embora o quarto tivesse uma pequena cozinha, faltavam talheres e utensilios de cozinha.

2026-07-20 • via Nuitee
R
Raquel • couple • es
8
Repetiría sin dudarlo
Pros:

Estaba muy bien situado, staff amable, todo súper bien.

Cons:

Nada en particular.

2026-07-20 • via Nuitee
K
Kevin • solo_traveller • es
10
2026-07-20 • via Nuitee
A
ALBERTO • couple • es
9
2026-07-20 • via Nuitee
V
Valeriya • couple • es
7
2026-07-20 • via Nuitee
B
Bela Endre • couple • hu
10
2026-07-18 • via Nuitee
S
Sanchez Miyazawa • family_with_children • gb
10
2026-07-18 • via Nuitee
J
Jordi • solo_traveller • es
9
Pros:

El aire acondicionado

Cons:

Falta algún enchufe más cerca de la mesilla de noche

2026-07-18 • via Nuitee