Sercotel Togumar

Hotels
8 (123 reviews)
Calle de Canillas, 59, Madrid, Madrid, 28002 , Madrid , ES
34-915-190 051

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean room and kitchenette
Helpful staff
Good location near metro
Cons:
Outdated bathroom facilities
Breakfast could be improved
Inconvenient cleaning policy

Categories

Cleanliness
7.58
Cleanliness was noted positively but some issues with room freshness were mentioned.
Service
8.55
Reception staff were noted as nice and helpful, though some service issues were highlighted.
Location
8.59
The location is convenient near metro and amenities, making travel to attractions easy.
Room Quality
7.54
Rooms were generally clean and spacious but some outdated features were reported.
Amenities
8.57
Amenities like kitchenettes were mentioned positively, enhancing guest comfort.
Value for Money
8.03
The hotel offers good value for the price, with a few drawbacks noted.
Food and Beverage
7.08
Breakfast quality was criticized, indicating room for improvement.
Overall Experience
8.05
Overall experience was good but marred by specific incidents affecting guest comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:28

Property Description

Experience the charm of Madrid at Sercotel Togumar, where modern comfort meets unparalleled convenience.

Breathtaking Views
Relax and unwind on our stunning terrace, offering picturesque vistas that enhance your stay and provide the perfect backdrop for your cherished moments.

Exceptional Amenities
Enjoy complimentary wireless internet to keep you connected, along with dry cleaning and laundry services for your convenience, ensuring you have a stress-free experience.

Delightful Dining
Start your day right with our lavish buffet breakfast available on weekdays and weekends, featuring delectable options to fuel your adventures in Madrid.

Discover the heart of the city, just minutes away from iconic landmarks like Bernabéu Stadium and Paseo de la Castellana. Embrace the comfort and elegance of Sercotel Togumar—book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 15

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8
Based on 123 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
O
Oliva • solo_traveller • us
8
2026-05-09 • via Nuitee
E
Esther • extended_group • es
7
2026-05-09 • via Nuitee
P
Pam • solo_traveller • us
8
Very friendly and accommodating
Pros:

Nothing fancy, very functional

2026-05-09 • via Nuitee
M
Marlene • solo_traveller • co
8
Pros:

Las camas cómodas y limpias. Me gustó que la tercera cama no era un sofá cama
La atención del personal fue muy buena

Cons:

La ubicación está un poco lejos de los sitios de interés de la ciudad, pero la estación de metro está muy cerca. Es un edificio antiguo y aunque se esfuerzan por mantenerlo podrían mejorar.
El.menaje de la cocina muy escaso e improvisado.

2026-05-08 • via Nuitee
F
Fernando • solo_traveller • es
9
2026-05-08 • via Nuitee
L
Lucie • extended_group • cz
8
Pěkná poloha, blízko stanice metra, dobra komunikace s personálem, čisté. Velký hluk, je slyšet vše z okolních pokojů -
Pros:

Poloha, dobrá komunikace s personalem

Cons:

Velký hluk, vše slyšet z okolních bytu- hovor, puštěna voda, spláchnutí wc +hluk z venku ( okna netěsná) do 3 hodin do rána
Nedostatečné vybaveni v kuchyni
Třetí lůžko je rozkládací gauč, ubytování uvádí postel !

2026-05-07 • via Nuitee
L
Lucila • solo_traveller • ar
7
Inetalaciones ok, muy buena ubicación.
Pros:

Muy bien ubicado, la habitación cómoda y silenciosa aunque daba a la calle. Desayuno bastante completo, el personal amable.

Cons:

Al llegar el piso de la habitación estaba lleno de pelusas. Lo limpiaron pero esa cantidad de pelusas no se juntaron en unas horas. Otro día vinieron a limpiar la habitación a las 15 horas cuando ya había vuelto y había dejado libre la habitación con el cartel colgado desde las 10 am.
La entrada tiene escaleras, no es accesible.

2026-05-07 • via Nuitee
M
Mª CARMEN • solo_traveller • es
8
2026-05-07 • via Nuitee
L
Luca • extended_group • it
6
2026-05-07 • via Nuitee
G
Gabriel • family_with_children • es
9
2026-05-06 • via Nuitee
I
inma • solo_traveller • es
9
Pros:

Zona muy tranquila

2026-05-05 • via Nuitee
M
Marianna_UKGR • family_with_children • gb
10
Excellent choice, safe area, comfortable, clean, just a few minutes from the tube
Pros:

Friendliness and helpfulness of staff. Lovely quiet and safe neighborhood. The standard apartment was very comfy. Great to have a mini fridge. Comfy bathroom with everything you needed. Only 5 minutes from the tube station. Lidl and other supermarkets or 'fruterias' close by!

Cons:

Everything was fine. Just a tiny recommendation to add a toilet brush :)

2026-05-05 • via Nuitee
M
Marylène • extended_group • be
8
Très bon rapport qualité prix
Pros:

Le confort de la literie

Cons:

Le petit déjeuner

2026-05-04 • via Nuitee
F
Francoise even • solo_traveller • fr
8
Pros:

Calme proprete

Cons:

Personnel distanr sans volonte d aider.

2026-05-04 • via Nuitee
A
Ana • couple • es
9
2026-05-04 • via Nuitee
M
Mikolta • couple • es
6
2026-05-03 • via Nuitee
R
ROSA • extended_group • ec
8
2026-05-03 • via Nuitee
M
Matos • couple • es
10
Excelente
Pros:

Excelente quedé encantando

Cons:

Me gustó todo

2026-05-03 • via Nuitee
M
Miguel marcos • solo_traveller • es
10
perfecta
Pros:

lo nuevo y limpio que estaba todo

Cons:

no tengo comentario

2026-05-03 • via Nuitee
S
Sonia • couple • es
10
2026-05-03 • via Nuitee