The Mission Inn Hotel and Spa

Hotels
8.2 (1611 reviews)
3649 Mission Inn Avenue , Riverside , us
+1 951-784-0300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Historic building
Cons:
Cleanliness issues
Rude staff interactions

Categories

Cleanliness
7.28
Feedback on mildew and water damage in rooms indicates a need for improvement.
Service
8.25
Mixed reviews on service, with staff being described as helpful by some but rude and unwelcoming by others.
Location
9.79
Beautiful and historic location, highly praised by multiple reviewers.
Room Quality
6.74
Rooms are old and in need of updating as mentioned in the reviews.
Amenities
8.77
Amenities like the main lobby and pool were praised, but some areas need improvement.
Value for Money
8.23
Price point deemed high for the quality of experience received.
Food and Beverage
7.78
Food quality at the restaurant was found lacking, though ambiance was appreciated.
Overall Experience
8.75
Positive sentiments overall, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Luxurious Amenities
The Mission Inn Hotel and Spa, located in Riverside, offers a year-round outdoor pool and an on-site spa for guests to unwind and relax. The complimentary WiFi in the lobby and pool area ensures you stay connected during your stay.

Comfortable Accommodations
Rooms at the hotel feature modern amenities like flat-screen TVs, iPod docking stations, and cozy seating areas. Enjoy a freshly brewed cup of coffee from the in-room coffee machine and pamper yourself with the provided guest robes and toiletries.

Convenient Facilities
With a 24-hour front desk, gift shop, and fitness center on-site, The Mission Inn Hotel and Spa ensures that all your needs are met during your stay. Explore nearby attractions like Lake Arrowhead and Orange, just a short distance away.

Book your stay at The Mission Inn Hotel and Spa for a truly indulgent experience.

Important information:

The hotel doesn't offer a pool area access before check-in. If you arrive prior to 4:00 p.m., you may check your luggage with the Bell Desk and enjoy our restaurants, surrounding shops, Spa until your room becomes available (without the access to pool area).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

8.2
Based on 1611 reviews
Cleanliness: 7.28
Service: 8.25
Location: 9.79
Room Quality: 6.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
A
A9998XJds • Business
10
Beautiful Mission Inn
Pros:

This is such an Exceptional hotel! Gorgeous with awesome food too. Ramone and Adam are some of the friendliest people I have ever met at any hotel! If your going to visit Ontario, California The Mission Inn is the place to stay!!

2026-08-15 • via Tripadvisor
V
V8170YPthomasl • Business
10
very relaxing
Pros:

The staff and room was excellent. The restaurant at the steakhouse was one of the best meals. I've had couldn't ask for friendlier. Staff can just put a smile on your face.

2026-08-13 • via Tripadvisor
A
Anastasia • couple • us
9
Pros:

Great hotel with such a cool history.

2026-08-09 • via Nuitee
S
Sightsee03110246764 • Couples
4
Extremely Disappointing
Pros:

We recently had lunch at the Mission Inn’s Spanish restaurant. Over the past 30-plus years, we have dined at the Mission Inn’s restaurants numerous times and have consistently enjoyed delicious food, exceptional service, and the elegance of this beautiful and historic setting. Unfortunately, our most recent experience was highly disappointing.

The calamari appeared to have been cooked in oil that was not fresh. Although herbs were sprinkled on the plate, they did not seem fresh either. The recommended carrot soup had a consistency similar to baby food, topped only with a drizzle of cream and a few herbs. After eating just a couple of spoonfuls, I was unable to finish it.

Service was also noticeably lacking. During our meal, approximately 25 to 30 staff members passed in and out of the dining room, yet many seemed to lack clear direction or purpose. Despite the number of employees present, the attentive and polished service we have come to expect from the Mission Inn was missing.

The menu also seemed considerably more limited. I had dined there during the early stages of the ownership transition and, at that time, the food was still very good. I ordered the Cobb salad, and everything was fresh and delicious. In contrast, during this most recent visit, the only item I would want to have again was the dinner rolls.

Although the Mission Inn remains architecturally beautiful, the atmosphere no longer seems to convey the same sense of elegance and luxury it once did. I understand that a change in ownership can bring challenges and require a period of adjustment. However, I sincerely hope these concerns are addressed. The Mission Inn is a treasured landmark and a true jewel of the community, and I would be deeply disappointed to see the quality

2026-08-08 • via Tripadvisor
B
Bianca • couple • us
10
2026-08-08 • via Nuitee
A
Andrew • solo_traveller • us
5
Make sure everything is working before you go
Pros:

I love the mission Inn however my last experience was horrible

Cons:

The room. However I did not like the manager Vanessa she was rude, did not help and did not return my call.

2026-08-07 • via Nuitee
S
Scott • solo_traveller • us
7
2026-08-07 • via Nuitee
7
783penelopeg • Business
10
Wonderful stay as always.
Pros:

Lovely as always/ extraordinary hotel. Staff was fabulous . All restaurant experiences were great and delicious. I highly recommend doing a tour - Tammy was truly amazing- knowledgeable, engaging, and entertaining. You should definitely add a stay at this beautiful and historic Inn to your list of things to do.

2026-08-04 • via Tripadvisor
K
Katherine • solo_traveller • gb
8
Pros:

Location and our room was amazing

Cons:

Drinks were very pricey and we were told breakfast was over at 10am and was 9.30

2026-08-03 • via Nuitee
D
Darlene • solo_traveller • us
9
Pros:

Everything was great. We had a lovely time and the grounds were amazing.

Cons:

The only downfall was upon entering our room's bathroom there was a used razor and hair in the corner. It was pretty gross.

2026-08-03 • via Nuitee
C
clyde • couple • us
10
2026-08-02 • via Nuitee
C
Carla • couple • us
10
Historic luxury
Pros:

Staff was amazing. The building and grounds are fun to explore

Cons:

I wish the Presidents Lounge was more classy to match its history and its cocktail menu. We looked forward to going there and turned around after seeing it

2026-08-02 • via Nuitee
J
Jack • couple • gb
8
Great location, poor food
Pros:

The property was beautiful, and the interior of the rooms was finished to a very high standard. A nice touch would be to provide two additional bottles of water in the fridge, along with extra tea and coffee.

The reception team, spa staff, and bell staff who assisted with our luggage on arrival were all exceptionally friendly, welcoming, and helpful, making us feel well looked after throughout our stay.

Cons:

The spa treatments are very expensive, and I would recommend reviewing the pricing. Given the relatively limited spa facilities compared with other hotels, it doesn't represent good value for money. This is a real shame because the spa staff are highly professional, friendly, and provide an excellent service.

The biggest disappointment, however, was the food. Unfortunately, it was of a much lower standard than expected for a property of this quality. The Mexican restaurant, in particular, was very poor. Improving the food and dining experience would make a significant difference and greatly enhance what is otherwise a beautiful property.

2026-08-02 • via Nuitee
N
natalia • extended_group • us
10
2026-08-02 • via Nuitee
A
andranh • Family
10
Stuff is very friendly
Pros:

Amazing location the good restaurants

2026-07-27 • via Tripadvisor
C
Chris • couple • us
9
2026-07-24 • via Nuitee
O
omar • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Ali • couple • us
1
Cons:

Too loud of noise in room

2026-07-21 • via Nuitee
B
Brissa • solo_traveller • us
10
2026-07-19 • via Nuitee
L
Leonard • extended_group • us
10
2026-07-16 • via Nuitee