Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast and buffet
Convenient location (close to CTICC)
Generally clean/spotless rooms reported
Prayer facilities available
Good value for money
Cons:
Occasional cleanliness/initial room condition issues
Room faults: bathroom door, flat pillows, stained ironing board, no smart TV
Parking shortages and access problems
Some facilities advertised are unavailable or inconsistent
At least one report of inattentive frontline staff

Categories

Cleanliness
7.8
Many guests call rooms 'spotless' and 'exceptionally clean', but there are several mentions of initial rooms in poor condition, towels missing for one booking and a few notes that rooms could have been cleaner.
Service
8.2
Staff are repeatedly described as friendly, helpful and professional (handled large school groups well, assisted with luggage, welcoming reception), though one report notes inattentive frontline staff who need more training.
Location
8.4
Multiple reviewers praise the convenient location and proximity to CTICC; described as 'very convenient' and suitable for guests and restaurant visitors.
Room Quality
7
Renovated family rooms and cosy rooms received praise, but there are several room issues noted (bathroom door not closing, flat pillows, stained/old ironing board, no smart TV, aircon needing upgrade).
Amenities
7.2
Prayer facilities are highlighted positively and staff assistance is strong, but guests report missing/advertised facilities, parking shortages, and some in-room amenities (TV, ironing board) needing improvement.
Value for Money
7.8
Guests frequently mention good value and excellent breakfasts; one advises checking website pricing vs reception. Overall perceived as good value for the stay.
Food and Beverage
8.4
Buffet breakfast and dinner receive strong praise ('exceptional', 'breakfast was excellent'), and Halaal food is noted as good — a consistent positive across reviews.
Overall Experience
7.6
Most guests report an enjoyable or 'beautiful' experience and would return; minor negatives (noise, occasional service/facility issues) temper a uniformly excellent score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:25

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

7.8
Based on 3020 reviews
Cleanliness: 7.8
Service: 8.2
Location: 8.4
Room Quality: 7
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 7.6
C
Cherryl • family_with_children • za
9
Cons:

I booked for 2 , but they provided towels and soap for only one .

2026-08-07 • via Nuitee
M
Monty • solo_traveller • za
9
Pros:

Excellent stay

2026-08-07 • via Nuitee
A
Aneeqah • couple • za
10
2026-08-07 • via Nuitee
A
Andries Nicholas • couple • za
6
Comfortable.
Pros:

Reception moved us to a clean, neat room after complaint

Cons:

Initial room allocated, in poor condition

2026-08-06 • via Nuitee
A
Anke • solo_traveller • de
7
Pros:

Buffet sowohl morgens als auch abends war sehr gut. Mitarbeiter sehr freundlich und hilfsbereit.

Cons:

Die Zimmer hätten etwas sauberer sein können.

2026-08-06 • via Nuitee
K
Karlienne • solo_traveller • za
9
Pros:

The staff was amazing! Really friendly and helpful. We where there with about 80 school kids, plus some other school groups, and the staff handled it so professional, calm and friendly!!

Cons:

Our bathroom door couldn't close - seemed like the door was recently painted and now too thick to fit in the frame.
Pillows where to flat.

2026-08-06 • via Nuitee
S
Samodien • solo_traveller • za
8
2026-08-05 • via Nuitee
N
Nomfundo • solo_traveller • za
10
Beautiful experience
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee
F
Farida • solo_traveller • za
9
2026-08-05 • via Nuitee
M
Marang Tiny • couple • bw
8
Great
Pros:

Cleanliness, very welcoming staff members Ronald welcomed us with a smile and assisted us with keeping our luggage safe before check in.Breakfast was excellent.

Cons:

The ironing board was too old with stains 🥲, needs to be changed but that ddnt spoil our stay.

2026-08-05 • via Nuitee
M
Marweya • solo_traveller • za
9
2026-08-03 • via Nuitee
K
Khan • couple • za
7
WILL BE BACK
Pros:

ALL ROUND GOOD

2026-08-03 • via Nuitee
A
abdullah • couple • za
10
2026-08-02 • via Nuitee
A
abdullah • couple • za
9
2026-08-02 • via Nuitee
S
Shiraaz • solo_traveller • za
7
2026-08-02 • via Nuitee
H
Hendricks • solo_traveller • za
10
Pros:

Food was nice, bed slept nice, room was cosy

2026-08-02 • via Nuitee
M
Motsamai • solo_traveller • za
10
2026-08-02 • via Nuitee
Z
zulfaebrahim • NONE • Stellenbosch, Western Cape
8
50th surprise party
Pros:

I planned my sister's 50th surprise party at the restaurant, and booking at the hotel. We had a few guest that also decided to stay over and hotel was able to assist with accommodations. Overall a great experience

2026-07-29 • via Tripadvisor
K
kia967 • Business • Durban, KwaZulu-Natal
8
Very convenient and halaal
Pros:

Very convenient location and good Halaal food.

Note that website prices may be better than reception prices so check the website before confirming anything at the desk.

2026-07-27 • via Tripadvisor
N
nkapad785803 • Business • Brisbane, Brisbane Region, Queensland
6
The Capetonian -
Pros:

Inattentive staff. The frontline staff definitely require more training.
Hotel's dated but being refreshed while we were there.
Buffer breakfast and dinner was exceptional. Restaurant staff were very good.
Convenient location and parking.
Would I stay there again? A resounding yes.

2026-07-27 • via Tripadvisor