The Westin Mount Laurel

Hotels
•
Westin
8.6 (642 reviews)
555 Fellowship Road , Mount Laurel , US

Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff service
Excellent food quality
Cons:
Room quality needs improvement

Categories

Cleanliness
8.45
The room was incredibly clean and the hosts were accommodating.
Service
9.25
Staff is consistently friendly, accommodating, and provides exceptional service.
Location
8.75
The hotel is convenient for visiting family and has an excellent location.
Room Quality
7.95
The overall hotel rooms need some work, but they were generally good.
Amenities
8.45
The hotel offers a nice bar and in-room breakfast that is prompt and hot.
Value for Money
8.55
The hotel provides good value with excellent food and service.
Food and Beverage
8.95
Food quality is high with great breakfast options and service.
Overall Experience
8.45
Guests report a fantastic overall experience with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:16

Property Description

Luxurious Accommodations

Experience comfort and convenience at The Westin Mount Laurel, offering well-equipped rooms with modern amenities including a TV, air conditioning, and a coffee machine. Relax in the private bathroom with complimentary toiletries and cozy bed linens.

Exceptional Facilities

Indulge in the hotel's indoor pool or take advantage of the free WiFi in public areas. With a 24-hour front desk, meeting facilities, and laundry services, we ensure a seamless stay for our guests. Plus, enjoy the added perks of dry cleaning and free parking.

Convenient Location

Located just 16.4 km from the iconic Liberty Bell and with easy access to Philadelphia International Airport, The Westin Mount Laurel is the ideal choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the property can only accommodate dogs with a maximum weight of 27 kg or less.

Complimentary breakfast is included for a maximum of 2 people.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.6
Based on 642 reviews
Cleanliness: 8.45
Service: 9.25
Location: 8.75
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.55
Food and Beverage: 8.95
Overall Experience: 8.45
W
Wanda • couple • us
10
Excellent !!!
Pros:

Everything about the Westin Mount Laurel was excellent and I would recommend this hotel you won’t be disappointed. It was wonderful!

2026-09-13 • via Nuitee
M
Marlon Griffin • solo_traveller • us
10
2026-09-10 • via Nuitee
M
Markus • couple • us
10
2026-09-08 • via Nuitee
K
Kia • solo_traveller • us
8
It was peaceful. Some of the rooms might need a little sprucing up, but I enjoyed my stay.
Pros:

I love this location. It's close to stores, staff is pleasant, rooms are comfy.

Cons:

The room i had this time around was a little worse for wear. Banged up furniture and what looked like burn marks in the carpet.

2026-09-08 • via Nuitee
R
Rajesh Kulkarni • family_with_children • us
8
Overall good with few complaints
Pros:

Overall good. Showers were very good. And beds comfortable

Cons:

Service feel little short. Front desk offered to deliver our wedding group gift to room sine it was not available at checkin and forgot about it.

Our room was not on breakfast list next morning after paid for it and staff turned us away and did not bother to check

2026-09-06 • via Nuitee
K
Kathleen • couple • us
9
2026-09-04 • via Nuitee
R
Ridge Noble • family_with_children • us
5
I spent alot more money with other places because your schedule wouldn allow you to receive that rev
Pros:

Staff friendly and helpful hotel clean

Cons:

Old decor outdated for other hotels at that price point. We stay there every year in October for a Martial Arts Summit and have enjoyed things so far. This trip was to see the Dodgers and Phillies play their series for a Monday, Tuesday and Wednesday games. We were further away from the facility but are very familiar with the hotel and surrounding area so we decided to stay again, a bit of loyalty shown.. The accommodations are just a bit dated and we struggled to make the breakfast schedule additionally the hours of operation for the bar and restaurant are a bit inconvenient. They are closed much more than they are opened, as a quest, if you spend money for amenity's such as bar and restaurant, make them more accessible to your quest the large window between breakfast ending and lunch beginning then again a break between lunch and dinner service and then closing relatively early during the week is all too much down time! I was turned away more than I was served!

2026-08-20 • via Nuitee
G
gali • solo_traveller • il
10
2026-08-15 • via Nuitee
A
Aan • solo_traveller • us
8
Okay
Pros:

Very clean

Cons:

Weird setup you actually enter the hotel from the back of the building

2026-08-12 • via Nuitee
G
Gaston • family_with_children • us
10
2026-08-10 • via Nuitee
J
Josette • extended_group • us
7
Pros:

None here

Cons:

That it didn’t have free breakfast

2026-08-10 • via Nuitee
E
Eti • solo_traveller • il
8
Pros:

Staff, room size

Cons:

Hotel policy regarding kids breakfast .
AC made noise

2026-08-09 • via Nuitee
E
Eti • solo_traveller • il
8
Pros:

Location, room size, staff

Cons:

Policy regarfing kids breakfast , and AC was with noise

2026-08-09 • via Nuitee
F
fresaa2026 • Couples
10
Our stay at Westin, Mount Laurel, NJ
Pros:

We recently had the pleasure of staying at Westin at Maunt Laurel, NJ and our experience was largely defined by the outstanding service provided by the hotel staff, particularly in the restaurant: Gigi, Sherry and Matthew and at the front desk: Angelina. Shoutout to these 4 staff members. And to the bartenders.
Upon arrival, we were warmly welcomed by the receptionist, who ensured our check-in process was smooth and efficient. Their friendly demeanor and willingness to provide information about the hotel’s amenities and local attractions set a positive tone for our stay. We appreciated their attentiveness and the personalized recommendations they offered, which made us feel valued as guests.
Breakfast and lunch was accompanied by a level of service that demonstrated genuine care and professionalism. Our servers were attentive and pending on every detail. We will go back!
They can improve the House keeping

2026-07-27 • via Tripadvisor
D
damianjG5864QM • Business
10
Absolutely wonderful experience!
Pros:

I just spent two weekends in a row working with my company event at Westin Mount Laurel, and I can honestly say that the staff and service there are EXCEPTIONAL! We held our event in the ballroom and the Banquets and Food & Beverage team is really amazing…catering flawlessly to all of our needs the entire time. In my 3 years doing hotel events around the country, this hotel has been the best! Big thanks to Amir, Ramy, Abanoub, Jeff and the rest of the hotel staff for helping to make our stay and event so comfortable, accommodating and successful. Will definitely book with them again in the future!
Damian

2026-07-21 • via Tripadvisor
K
Kim • couple • us
10
2026-07-20 • via Nuitee
Z
Zagunis • family_with_children • us
10
Great hotel. Staff is great. Definitely recommend
Pros:

Very nice hotel. Used to stay in the Westin in Chicago for work a lot. Very upscale hotel. Great vibes.

Cons:

Little expensive but worth it.

2026-07-19 • via Nuitee
L
L9951QDmariamm • Family
10
Family reception
Pros:

We catered a dinner at the Westin and the food, location, and service were all exceptional. We will definitely be back to do more there.
The young man, Abanoub, and all servers and managers, Amier and others were very hospitable!!

2026-07-17 • via Tripadvisor
E
Eti • solo_traveller • il
10
2026-07-17 • via Nuitee
5
589natam • Family
10
Excellent service … thank you
Pros:

Excellent service … thank you

2026-07-16 • via Tripadvisor