The Westin Mount Laurel

Great service, very clean, outstanding food!

I travel from the West Coast to our facility in Marlton. I stay at the Westin-Marlton and the staff there is over the top nice and polite. I enjoy eating breakfast in the restaurant and Matthew is a great server and very professional

Our stay at The Westin Mount Laurel was made exceptional by the incredible staff. Seiko went above and beyond to help my husband and me extend our stay by an additional night, ensuring the process was smooth and completely uninterrupted.
Breakfast service was equally outstanding thanks to Gigi, Sherry and Mathew. They were attentive, warm and genuinely pleasant throughout the entire experience. Gigi even made sure the water for my tea was hot enough, treating such a small detail with genuine care and attention.
It’s the people who truly make this location special, and because of the wonderful service we received, we look forward to returning again and again.

Great service every time I visit. The staff is consistently warm and attentive, which makes starting the day here a pleasure. A special shout-out to Gigi—she’s always sunny and truly the brightest part of my morning. Her positive energy and friendly service set the tone for the whole day! ☀️

Staff was great in our meeting room and Amir was very attentive to our accommodations and needs

Great ambience and great customer service. Breakfast was amazing, Sherry even accommodated us with our Dietary needs by getting us turkey items. Gigi was also very attentive and very courteous.

I was only here for one night but it was a very pleasant experience. Everything was clean and modern! The Staff were excellent and oh so kind! Sherry, Gigi, and Andi made my lonely breakfast for one more enjoyable and much less lonely! They were sweet and conversational!

From front desk to the housekeeping and everything in-between this hotel is 5-Stars in my book! Thank you for all you do! ❤️

Rooms were clean

My wife and I stayed at the Westin Mount Laurel in New Jersey for 8 days, arriving on Friday, February 13, 2026. From check‑in to departure, the service from everyone at this property was outstanding.

We had breakfast every morning, and Gigi, Mathew, and Andy always greeted us with a warm “Good morning” and gave 100% to start our day well. Their kindness and professionalism truly made a difference. The housekeeping team also made us feel at home every day with their excellent care.

Thank you to the entire team for making our stay such a positive experience. When we return to visit our daughter and grandkids, we will definitely stay at the Westin Mount Laurel again.

The hotel is very clean, comfortable and quiet. The rooms were excellent and large. Will stay here again.

Came to a friends”s wedding at the Westin. Food and ambiance was great. Staff was Super too. Especially Desiree who was “Janey”on the spot and made sure we had everything we needed at our table. Thanks Desiree!!

Gigi, Sherry, and Mathew were so sweet to all of us. By our third day at the breakfast they already knew our names and how we liked our coffee, and had them ready for us. We were out for a funeral, and Gigi was so sweet and kind, and took the time to just ask us how we were holding up and ask if we needed anything.

When the funeral got pushed back, the hotel was able to extend our stay and even upgrade us to an even better room.

Honestly we had a great time despite the reason we’re here, and would like to thank everyone here for their hard work.

The hotel is in a good location.
The front desk and check in was fast and friendly. The hotel is pretty and smelled fresh and clean. There was complimentary water. There is a restaurant, bar, pool, and work out area, and a business center.
Overall, we had a nice clean room. The beds were comfortable. It was quiet. (no hall noise or elevator sounds, although we were close.)The water was very hot. The only thing that they should redo is the wall paper in the bathroom and grout (tub) it was peeling and that part is in need of an upgrade.
We were able to get a discounted price due to my Marriott points and employee discount. The rooms can run from $175+. It was fine for one night. It served our purpose for what we needed. (We stayed one night to attend a funeral.)

Ramey M took such good care of my group. Whenever we needed anything he was there ready to help. This is my 4th time back here for work and everytime Ramy M has been a huge help.

We had an excellent stay at the Westin Mt Laurel! Our room was the perfect temperature, the bed was "heavenly" with soft cotton sheets and a very comfortable mattress, the bathroom had a great toilet and shower/bathtub. There was enough room to move around and open our suitcases without being cramped. We appreciated that we could open the lower right part of our window for fresh air and there is real wood, granite (gorgeous marble lamp) used in the decor.
The highlight of our stay was our breakfast when we were greeted by Gigi and Sherry in the dining room. They had beautiful smiles and a positive approach to serving us. The food was delicious with a very large selection on the breakfast buffet. Sherry got me a cup of hot water for my tea before the dining room opened and Gigi took care to make sure we had hot coffee during breakfast. She checked on us throughout our meal to make sure we were satisfied with our food. Most of all, both women were friendly and efficient and a pleasure to interact with first thing next morning. Thank you to both of them for the best customer service!!! I am a retired flight attendant of thirty years and truly appreciate a positive "con do" customer service attitude:)
On another note, we were looking forward to using the indoor pool but, it was not open. The check in person, Vivek opened the door with his key. The water was cloudy with a white film on the surface. We could tell just by looking at the water that it was not safe or healthy for swimming. When an engineer (he said that he did not speak English) came by he kept encouraging us to go in. When we inquired further, he explained that they were out of chlorine and that his supervisor was bringing in a new box the next day. The pool situation was not well handled by either one of these employees. After we inquired at the front desk check in, one of employees apologized that the pool was not in working condition.

Had a lovely breakfast in the morning with a very thoughtful server named Matthew. Very attentive and kind-and the avocado toast was great.