Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Friendly staff
Cons:
Breakfast was expensive
Noise issues from construction
Some amenities lacking

Categories

Cleanliness
8.25
Most reviewers found the hotel clean, but there were mentions of issues like noise and a few cleanliness complaints.
Service
9.25
Service was frequently highlighted as friendly and helpful, with some minor complaints.
Location
9.25
Many reviews praised the convenient location near events and transport.
Room Quality
8.75
Rooms were generally seen as comfortable and spacious.
Amenities
7.75
Some amenities such as breakfast selection received criticism, impacting the overall score.
Value for Money
7.75
Value perception affected by complaints about food pricing and amenities.
Food and Beverage
8.25
Breakfast was generally favorable, but some found it to be overpriced or lacking in variety.
Overall Experience
8.75
Overall experience was positive, with guests expressing satisfaction despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Convenient Location and Modern Amenities

Located next to IFEMA, Parque Juan Carlos I, and Palacio de Congresos, Novotel Campo de Naciones offers free Wi-Fi for its guests. The hotel boasts an outdoor swimming pool, terrace, and gym, providing a perfect blend of relaxation and fitness options.

Spacious and Comfortable Rooms

The soundproofed and spacious rooms at Novotel Campo de Naciones come equipped with a safe and tea/coffee facilities, ensuring a comfortable stay for every guest.

Culinary Delights and Easy Access

Guests can indulge in Mediterranean cuisine at the hotel's restaurant, with à la carte service available from 12:00 to 23:00. Additionally, the hotel offers easy access to the airport and city center, with a metro station just 100 meters away and major motorways in close proximity.

Ready to experience a blend of convenience and comfort? Book your stay at Novotel Campo de Naciones now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 23 per day.

Location

Guest Reviews

8.5
Based on 6037 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
R
Rita • couple • pt
3
Pros:

Quartos bonitos, modernos e agradáveis.
Decoração cuidada e ambiente visualmente apelativo.
Localização conveniente.

Cons:

Hotel em remodelação, sem informação prévia na reserva, obrigando a entradas e saídas por zonas diferentes do edifício.
Insonorização fraca: muito ruído vindo da rua.
Ruído estrutural de tubagens, provavelmente na cobertura, que com o vento provoca vibrações audíveis até ao segundo andar durante a noite.
Sistema de deteção de incêndios por cima da cama com duas luzes intermitentes a cada 10 segundos, muito incómodas no escuro.
Ventilação impossível de controlar: sistema barulhento, botão off inoperacional e problema não resolvido após comunicação. Resultado: duas noites praticamente sem dormir.
Ausência de canais de televisão e informações em português, apesar da presença frequente de hóspedes portugueses.

2026-02-14 • via Nuitee
R
ROCIO • family_with_children • es
7
VACACIONES NAVIDEÑAS
Pros:

LA DECORACION NAVIDEÑA

Cons:

EN LA HABITACION HACIA FRIO Y EL AIRE HACIA UN RUIDO QUE NO PUDIMOS DORMIR EN TODA LA NOCHE, ASI COMO EL LAVABO TENIA UN SISTEMA QUE ESTABA ROTO Y QUEDABA TAPONADO. AVISAMOS, DIJERON QUE PASABA EL DE MANTENIMIENTO Y AL DIA SIGUIENTE ESTABA IGUAL

2026-02-13 • via Nuitee
J
Javier • solo_traveller • es
1
Cons:

Una hora para hacer el checkin, mala organización

2026-02-12 • via Nuitee
C
carlos • couple • es
9
Pros:

Todo muy bien

2026-02-12 • via Nuitee
E
Enea • couple • al
8
2026-02-12 • via Nuitee
E
elisabete • couple • pt
9
2026-02-12 • via Nuitee
A
Alejandro • couple • es
9
2026-02-11 • via Nuitee
J
Javier • family_with_children • es
9
2026-02-11 • via Nuitee
V
Virginia • extended_group • es
10
como en casa
Pros:

Hotel limpio, grande, y acogedor, todo estupendo y al lado de ifema, que era lo que necesitaba.
Repetire

2026-02-11 • via Nuitee
M
Mireia • couple • es
7
2026-02-11 • via Nuitee
M
Mireia • solo_traveller • es
8
Pros:

La situación y que estuviera nuevo

Cons:

Las obras y el restaurante que siempre tiene la misma carta solo varía alguna cosa en un año

2026-02-11 • via Nuitee
M
MARIA • family_with_children • es
10
2026-02-11 • via Nuitee
D
Dayane Mayara • family_with_children • br
10
Muito bom!
Pros:

O hotel é novo, bem localizado e muito limpo

Cons:

Nada

2026-02-10 • via Nuitee
S
Sonia • extended_group • it
8
Pros:

la posizione assolutamente comodo per la fiera, l'accoglienza è stata difficoltosa per mancanza di una reale reception ma i ragazzi sono stati molto gentili

Cons:

il letto e la stanza erano perfette, migliorerei assolutamente i cuscini e la doccia inesistente

2026-02-10 • via Nuitee
C
Carla • couple • pt
8
Local agradável com as comodidades necessárias
Pros:

Dou nota positiva no geral , por um funcionário menos simpático e atencioso não seria justa .

Cons:

O atendimento no snack bar

2026-02-10 • via Nuitee
S
Silvia • couple • es
10
Satisfacción
Pros:

La atención de los empleados

Cons:

Nada

2026-02-09 • via Nuitee
D
Damiana • couple • es
8
2026-02-09 • via Nuitee
S
Sergio • solo_traveller • es
6
Pros:

La comodidad

Cons:

La ducha y los baños. Eran todos de minusválidos

2026-02-08 • via Nuitee
E
Eira • extended_group • fi
8
2026-02-08 • via Nuitee
A
araceli • couple • es
3
Muy mal
Pros:

El colchón y parte del personal

Cons:

En booking no se advierte de que el hotel esté en obras, llegamos a las 16:00 agotados de un largo viaje deseando descansar y nos encontramos en una habitación con ruidos de taladros y martillazos, esto comenzaba de 9 a 18:30. Para desayunar tienes que salir a la lluvia y frío porque el desayuno se sirve en el edificio de al lado, la cena igual. Al estar en obras todo son incomodidades, y si pagas más de 500€ por 2 noches lógicamente te sientes estafado. El desayuno es de un 3 estrellas normalito.

2026-02-08 • via Nuitee