Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Business center
-
Heating
-
Hiking
-
Lift / Elevator
-
Laundry
-
Fishing
-
Express check-in/check-out
-
Cycling
-
Safety deposit box
-
Fax/photocopying
-
Horse riding
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Canoeing
-
Dry cleaning
-
Windsurfing
-
Non-smoking throughout
-
Daily housekeeping
-
Designated smoking area
-
Shared lounge/TV area
-
Board games/puzzles
-
ATM/cash machine on site
-
Vending machine - drinks
-
Vending machine - snacks
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
CCTV outside property
-
CCTV in common areas
-
Key card access
-
Tour/class on local culture
-
Live music/performance
-
Broadcast Live sport events
-
Stand-up comedy
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Modern Amenities
Experience comfort and convenience at the Best Western Charlotte Matthews. Enjoy free Wi-Fi, cable TV with HBO, and in-room massage services.
Delicious Breakfast
Start your day right with a daily hot breakfast featuring a variety of options including eggs, meat, and pastries.
Convenient Location
Located just minutes away from Charlotte Douglas International Airport, Bojangles Coliseum, and Mcalpine Creek Park, our hotel is the perfect choice for your stay in Charlotte, North Carolina.
Book your stay now and make the Best Western Charlotte Matthews your home away from home.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The breakfast bar was the most disappointing aspect of my short stay. I believe if they upgrade/add a couple more option and at least two to three coffee options it could pass as decent. The continued renovation to the hotel is still ongoing, but based on my observations it very nice!
The elevator was not working! And perhaps because I was not able to get there earlier my room was on the third floor! Walking those steps was very very difficult the first night. However, one of the front desk worker switch me to the first floor the next day. I wish I had written down his name because his customer service delivery was excellent.
No funciona el elevador
Clean and safe
No microwave
I was not aware there was active construction at this property. I would not have chosen this property.
The room I stayed in was brand new. The water was not hot in shower. My allergies kick up around Sheetrock dust. I did not have time to figure out alternate accommodation so I just dealt with it.
Nothing
Cleanliness
Absolutamente nada
Mal olor un mueble cama muy viejo, probablemente por la remodelacion que supongo que es lo que estan haciendo, pero eso no es una excusa para tratar de tener algo mejor para ofrecer por el precio que cobran
Staff was nice. Breakfast was good.
The carpet was dirty. Too many stains. No exhaust fan in the bathroom. The hotel is under renovation so hopefully they will have to do the rooms as well.
Your guide to the flawless travel experience
Popular Countries
Get our app
