Sofitel Biarritz Le Miramar Thalassa

Hotels
•
Sofitel
8.2 (750 reviews)
13 rue Louison Bobet , Biarritz , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
High prices
Need for renovations
Aging facilities

Categories

Cleanliness
7.91
Several mentions of aging facilities and issues like humidity and dust suggest a need for improvement.
Service
9.38
Overall positive comments about the staff and service quality being helpful and kind.
Location
9.92
Frequent praise for the location's beauty and accessibility.
Room Quality
7.37
Comments indicate that rooms are aging and in need of refurbishment.
Amenities
7.9
Some amenities were described as outdated and not up to the expected standards.
Value for Money
6.86
Multiple reviews noted high prices for breakfast and services compared to quality.
Food and Beverage
7.91
Mixed reviews on the value and quality of food; some found it overpriced.
Overall Experience
8.38
While there were critiques, many guests expressed satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:12

Property Description

Luxurious Beachfront Property
Located just steps from downtown Biarritz, the Sofitel Biarritz le Miramar offers breathtaking views of the Basque Coast. Each of the 126 rooms and suites feature a terrace overlooking the ocean or the charming architecture of Biarritz, providing a perfect setting for relaxation.

Exquisite Dining Experience
Indulge in a culinary journey curated by Chef Robert Job, featuring innovative dishes made from locally sourced ingredients. Whether you choose to dine at the restaurant, bar, terrace, or enjoy room service, each moment promises a delightful gastronomic experience.

Ultimate Relaxation and Wellness
Experience tranquility in our intimate treatment pavilions with personalized treatments designed to rejuvenate your body and mind. From facials to sculpting, our range of services ensures a 360° approach to your well-being.

To book your stay and immerse yourself in luxury, visit our website or contact us directly.

Important information:

Please note that breakfast is not included in the rates for children over 11 years. Extra fees may apply.

One pet is charged EUR 35 per day. Please note that pets are not accepted in the public areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 750 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
A
Alexia • couple • fr
6
Pas parfait
Cons:

Problème lors de la prise en charge de mon véhicule

2026-03-27 • via Nuitee
A
Annie • extended_group • fr
7
2026-03-27 • via Nuitee
C
Caludine • couple • fr
10
Une semaine reposante et ressourçante ! Un avant goût d’été
Pros:

Le service et la disponibilité de tout le personnel, du petit déjeuner, piscine, accueil
La piscine chauffée avec vue magnifique sur la mer

Cons:

Un petit rafraîchissement des peintures et boiserie et mobilier permettrait de moderniser avantageusement l’hôtel qui a déjà une énorme potentiel

2026-03-22 • via Nuitee
Bouquet • family_with_children • fr
10
2026-03-21 • via Nuitee
C
Coralie • couple • fr
10
2026-03-20 • via Nuitee
M
Michael • couple • lu
9
Pros:

Comme d'habitude la chambre parfaite, petit déjeuner rien à dire, tout a été parfait.
A l'arrivée dans la chambre mon chien à été accueilli comme un roi.

Cons:

Ce que je trouve un peu dommage c'est que le chien ne soit pas admis au bar, au restaurant et au petit déjeuner.
Nous connaissons tous nos animaux et sommes contient qu'ils pourraient déranger les autres voyageurs, dans ce cas nous le laisserions en chambre.
Chacun connais son chien et doit juger par lui même si oui ou non il va bien se comporter.
Faire signer une charte de bonne conduite de l'animal au propriétaires serait une idée. je pense qu'un essai dans ce sens serait peut-être envisageable.
Certains voyageurs au bar m'ont plus souvent dérangé qu'un chien aux pieds de ses maitres.
Cela dit merci de les accepter.

2026-03-18 • via Nuitee
S
Strub • couple • fr
9
2026-03-18 • via Nuitee
S
Sandrine • family_with_children • fr
10
Week-end inoubliable
Pros:

L'emplacement de l'hôtel face à l'océan et à proximité du centre ville est idéal.
Le personnel est bienveillant et très professionnel. La chambre face à la Mer est ressourçante .

Cons:

On aurait aimé déguster un spritz avec alcool et non sans alcool 🙂

2026-03-09 • via Nuitee
M
Muriel • family_with_children • th
10
2026-03-06 • via Nuitee
L
Labadie • couple • fr
10
Un weekend paradisiaque
Pros:

Un accueil des plus chaleureux, un accompagnement de A à Z impeccable, les employés autant de l'hôtel que du SPA à l'écoute et souriants, une vue magnique sur l'océan, un magnifique séjour mémorable !

Cons:

Rien de négatif, tout a été impeccable.

2026-03-02 • via Nuitee
A
aurélie • family_with_children • fr
7
2026-02-27 • via Nuitee
H
Houssais • family_with_children • fr
9
2026-02-27 • via Nuitee
A
Angela • family_with_children • fr
10
2026-02-14 • via Nuitee
A
Alastair • solo_traveller • gb
8
Pros:

Great location

Cons:

Rooms and bathrooms a bit tired. Needs a refurb

2026-02-14 • via Nuitee
R
rachid • family_with_children • fr
7
2026-02-13 • via Nuitee
J
john • couple • gb
8
Great experience loved Biarritz.
Pros:

My sea view was great. Location is great. Staff were great. We will defiantly be returning.

Cons:

It was all fine.

2026-01-31 • via Nuitee
E
elisabeth • family_with_children • fr
6
Pros:

L'emplacement

Cons:

Serveur au bar incompétent, se trompe, ne connaît pas la carte, oublie des choses
Vétusté de l'hôtel, piscine de la thalasso non opérationnelle (on peut juste nager) ce qui n'est pas acceptable dans un hôtel thalasso

2026-01-22 • via Nuitee
T
terence • couple • gb
8
Cons:

Price of drinks

2026-01-22 • via Nuitee
A
Alexis • couple • fr
10
2026-01-22 • via Nuitee
P
PATRICIA • family_with_children • fr
9
Pros:

l emplacement le personnel la table

2026-01-21 • via Nuitee