Sofitel Biarritz Le Miramar Thalassa

Hotels
Sofitel
8.2 (750 reviews)
13 rue Louison Bobet , Biarritz , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
High prices
Need for renovations
Aging facilities

Categories

Cleanliness
7.91
Several mentions of aging facilities and issues like humidity and dust suggest a need for improvement.
Service
9.38
Overall positive comments about the staff and service quality being helpful and kind.
Location
9.92
Frequent praise for the location's beauty and accessibility.
Room Quality
7.37
Comments indicate that rooms are aging and in need of refurbishment.
Amenities
7.9
Some amenities were described as outdated and not up to the expected standards.
Value for Money
6.86
Multiple reviews noted high prices for breakfast and services compared to quality.
Food and Beverage
7.91
Mixed reviews on the value and quality of food; some found it overpriced.
Overall Experience
8.38
While there were critiques, many guests expressed satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:12

Property Description

Luxurious Beachfront Property
Located just steps from downtown Biarritz, the Sofitel Biarritz le Miramar offers breathtaking views of the Basque Coast. Each of the 126 rooms and suites feature a terrace overlooking the ocean or the charming architecture of Biarritz, providing a perfect setting for relaxation.

Exquisite Dining Experience
Indulge in a culinary journey curated by Chef Robert Job, featuring innovative dishes made from locally sourced ingredients. Whether you choose to dine at the restaurant, bar, terrace, or enjoy room service, each moment promises a delightful gastronomic experience.

Ultimate Relaxation and Wellness
Experience tranquility in our intimate treatment pavilions with personalized treatments designed to rejuvenate your body and mind. From facials to sculpting, our range of services ensures a 360° approach to your well-being.

To book your stay and immerse yourself in luxury, visit our website or contact us directly.

Important information:

Please note that breakfast is not included in the rates for children over 11 years. Extra fees may apply.

One pet is charged EUR 35 per day. Please note that pets are not accepted in the public areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 750 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
A
Alastair solo_traveller gb
8
Pros:

Great location

Cons:

Rooms and bathrooms a bit tired. Needs a refurb

2026-02-14 via Nuitee
A
Angela family_with_children fr
10
2026-02-14 via Nuitee
R
rachid family_with_children fr
7
2026-02-13 via Nuitee
J
john couple gb
8
Great experience loved Biarritz.
Pros:

My sea view was great. Location is great. Staff were great. We will defiantly be returning.

Cons:

It was all fine.

2026-01-31 via Nuitee
E
elisabeth family_with_children fr
6
Pros:

L'emplacement

Cons:

Serveur au bar incompétent, se trompe, ne connaît pas la carte, oublie des choses
Vétusté de l'hôtel, piscine de la thalasso non opérationnelle (on peut juste nager) ce qui n'est pas acceptable dans un hôtel thalasso

2026-01-22 via Nuitee
T
terence couple gb
8
Cons:

Price of drinks

2026-01-22 via Nuitee
A
Alexis couple fr
10
2026-01-22 via Nuitee
P
PATRICIA family_with_children fr
9
Pros:

l emplacement le personnel la table

2026-01-21 via Nuitee
A
Agnes family_with_children fr
9
2026-01-20 via Nuitee
F
Frederic family_with_children fr
7
2026-01-19 via Nuitee
E
Eric couple fr
9
Excellent séjour et standing ovation pour le personnel.
Pros:

L’emplacement, le haut niveau de professionnalisme du personnel et le confort de l’hôtel.

Cons:

Les équipements datent un peu.

2026-01-19 via Nuitee
D
domitille family_with_children fr
5
j'avais malheureusemet choisi cet hotel pour la thalassothérapies, le reste est très bien.
Pros:

une vue magnifique depuis la chambre. un service de chambre parfait.

Cons:

certains services de thalassothérapie étaient fermés sans avoir été annoncés comme tels au préalable (piscine extérieur,, hammam, jetset fontaine, et couloir a contre courant). Les structures sont vieillissantes mais satisfaisantes ormi une eau dosée bien trop fortement en sel!!!!

2026-01-19 via Nuitee
K
KARL ANDERS couple br
9
2026-01-19 via Nuitee
S
Senkul family_with_children se
4
Behaglig
Pros:

Läget Thalasso poolen, poolområdet utomhus. Utsikten över havet. Sköna sängar.

Cons:

Hotellet är slitet. Stor balkong men smutsig och möblerad med två trista stolar.
Kunde finnas mer och fräschare frukt o grönt vid frukosten.

2026-01-19 via Nuitee
R
romain family_with_children fr
10
2026-01-19 via Nuitee
O
Olga family_with_children fr
3
Очень жаль потраченных денег на такой облезлый отель, картинка на Booking не соответствует действительности
Pros:

Завтрак

Cons:

Несоответствие цены и качества
Старый отель, облезлые стены, ковролин, нет розеток у кровати, очень мягкий матрас

2026-01-19 via Nuitee
M
Maryse family_with_children fr
7
sejour bref mais j ai pu deconnecter
Pros:

la vue sur l ocean et une tres bonne isolation phonique de la chambre

2026-01-19 via Nuitee
D
Doris solo_traveller de
8
wunderbarer Kurzaufenthalt in bester Strandlage, Pool, Sauna, Hammam, alles inklusive
Pros:

ich bekam ein Zimmer upgrade, das Zimmer war sehr groß und geräumig, im Badezimmer viel Platz auch zum Abstellen, das Bett war fantastisch
das Meeresrauschen nachts bei geöffneter Terrassentür war genial
das Frühstück, zum Teil Buffet, bestimmte Speisen wurden serviert, war exzellent
das Personal bemüht und zuvorkommend

Cons:

das Hotel ist in die Jahre gekommen und bedarf einer Sanierung, aber das war mir ja bei Buchung bekannt
sonst war alles total in Ordnung

2026-01-19 via Nuitee
G
geoffrey couple fr
7
2026-01-19 via Nuitee
K
komphavong couple fr
9
2026-01-19 via Nuitee