Sofitel Biarritz Le Miramar Thalassa

Hotels
•
Sofitel
8.2 (777 reviews)
13 rue Louison Bobet , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
High prices
Need for renovations
Aging facilities

Categories

Cleanliness
7.91
Several mentions of aging facilities and issues like humidity and dust suggest a need for improvement.
Service
9.38
Overall positive comments about the staff and service quality being helpful and kind.
Location
9.92
Frequent praise for the location's beauty and accessibility.
Room Quality
7.37
Comments indicate that rooms are aging and in need of refurbishment.
Amenities
7.9
Some amenities were described as outdated and not up to the expected standards.
Value for Money
6.86
Multiple reviews noted high prices for breakfast and services compared to quality.
Food and Beverage
7.91
Mixed reviews on the value and quality of food; some found it overpriced.
Overall Experience
8.38
While there were critiques, many guests expressed satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:12

Property Description

Luxurious Beachfront Property
Located just steps from downtown Biarritz, the Sofitel Biarritz le Miramar offers breathtaking views of the Basque Coast. Each of the 126 rooms and suites feature a terrace overlooking the ocean or the charming architecture of Biarritz, providing a perfect setting for relaxation.

Exquisite Dining Experience
Indulge in a culinary journey curated by Chef Robert Job, featuring innovative dishes made from locally sourced ingredients. Whether you choose to dine at the restaurant, bar, terrace, or enjoy room service, each moment promises a delightful gastronomic experience.

Ultimate Relaxation and Wellness
Experience tranquility in our intimate treatment pavilions with personalized treatments designed to rejuvenate your body and mind. From facials to sculpting, our range of services ensures a 360° approach to your well-being.

To book your stay and immerse yourself in luxury, visit our website or contact us directly.

Important information:

Please note that breakfast is not included in the rates for children over 11 years. Extra fees may apply.

One pet is charged EUR 35 per day. Please note that pets are not accepted in the public areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 777 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
G
Gustavo • couple • co
7
Apenas aceptable
Pros:

Muy viejo y mal mal mantenido

Cons:

Viejo

2026-05-09 • via Nuitee
C
Catherine D. • couple • fr
6
jolie station queque peu surannée
Pros:

la vue de notre chambre et l'emplacement

Cons:

l'hotel qui mérite une grande rénovation et le restaurant qui propose du très classique

2026-05-07 • via Nuitee
K
KATARZYNA • couple • pl
4
Biarritz jest pięknym miejscem wartym odwiedzenia.
Pros:

Bardzo dobra lokalizacja , baseny i sauna.

Cons:

Budynek jest w stanie wymagającym wielu napraw . Elewacje są brudne , zniszczone , na korytarzach w wielu miejscach dziury , odrapania. Sprawia to bardzo nieprzyjemne wrażenie . Nigdy nie widziałam hotelu 5 gwiazdkowego z tak złym stanie.

2026-05-05 • via Nuitee
J
Jean-pierre • couple • fr
8
Bien mais cher
2026-05-03 • via Nuitee
J
Jack • couple • fr
8
Tres bel emplacement . Hotel qui mérite une rénovation extérieure mais très difficile à organiser.
2026-05-03 • via Nuitee
M
Mallory • couple • fr
10
très reposant
Pros:

l’emplacement, le service , le confort des chambres , la propreté

Cons:

c’est pas que je n’ai pas aimer mais sa manque un peu d’entretien c’est un peu vieillot

2026-05-03 • via Nuitee
F
federica • couple • it
7
Pros:

bella struttura, comoda con buoni servizi. troppo alto il prezzo

2026-04-30 • via Nuitee
A
Agnes • solo_traveller • fr
10
Sofitel Biarritz
Pros:

Tout était parfait 👍
La vue de la piscine sur l'océan est bluffante

Cons:

Pas de commentaire négatif
Le prix des consommations

2026-04-23 • via Nuitee
N
Nushi • couple • al
8
2026-04-15 • via Nuitee
P
Pascale • couple • fr
8
Très bel hôtel à Biarritz avec thalassothérapie en prime
Pros:

l’emplacement proximité de l’océan, le service , personnel irréprochable , le confort de la chambre et du lit

Cons:

le petit déjeuner, pas assez copieux

2026-04-13 • via Nuitee
E
Edoardo • couple • hk
9
Pros:

Location. Sea view

Cons:

All fine

2026-04-11 • via Nuitee
C
Cathrine • family_with_children • fr
5
Décevant en ce qui concerne le Spa
Pros:

L’emplacement magnifique

Cons:

Les équipements (piscines | Spa) et l’extérieur de l’hôtel sont vétustes ! SdB vieillottes

2026-04-10 • via Nuitee
E
Enzo • couple • fr
5
Pros:

Le confort du lit reste parfait.

Cons:

Cela fait quelques années que j’y viens, une grande rénovation s’impose. Je viens une semaine de grand soleil et personne ne nous informe que la climatisation ne marche pas. Au prix de l’hôtel j’ai trouvé ça très limite. On m’a même facturé de l’eau alors qu’il faisait très chaud dans la chambre.

2026-04-10 • via Nuitee
G
Gauthier • couple • fr
9
2026-04-10 • via Nuitee
T
Toni • couple • gb
10
2026-04-08 • via Nuitee
M
Marion • family_with_children • fr
8
2026-04-07 • via Nuitee
F
franciscosE9969OP • Couples
2
A Huge Reputational Issue to Accor Group: never stay there
Pros:

The Hotel is extremely old dated, room with
the worst bed experience in Hospitality Industry, Shower with no pressure at all and breakfast without replacement of good

2026-04-02 • via Tripadvisor
A
Aurélie • couple • fr
10
2026-04-02 • via Nuitee
L
LouDeBdx • family_with_children • fr
9
Pour une halte confortable
Pros:

L'accueil. Le confort. La quiétude. Nous n'avons pas utilisé les équipements (piscine, hammam...). Possibilité de se préparer une tisane ou un café dans la chambre.

Cons:

Lit très confortable, mais pas assez ferme à notre goût.
Le bruit incessant du vent de jour et de nuit et le froid entrant par les joints de la baie vitrée de la terrasse. Très dommage...
L'état de la terrasse laisse à désirer.

2026-04-02 • via Nuitee
A
Annie • extended_group • fr
7
2026-03-27 • via Nuitee