Delta Hotels by Marriott Birmingham

Hotels
•
Delta
9 (1109 reviews)
12 Hagley Road, Five Ways , Birmingham , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Good breakfast options
Cons:
High parking fees
Inconsistent room quality
Limited food and beverage options

Categories

Cleanliness
8.58
Multiple mentions of cleanliness as a positive aspect, but negative comments about some rooms being dirty influenced the score.
Service
9.55
Friendly staff were highlighted positively across several reviews.
Location
9.59
Good location was frequently praised, with several guests mentioning convenience.
Room Quality
8.54
Many rooms received praise for being clean and comfortable, but some complaints about mattress quality and small beds affected the score.
Amenities
9.07
Generally favorable, though some specific shortcomings with breakfast and parking were noted.
Value for Money
8.53
A few guests felt the parking cost was excessive, impacting perceived value.
Food and Beverage
8.58
Breakfast received mixed reviews; there were positive mentions but significant complaints about its quality.
Overall Experience
9.55
Majority of guests expressed overall satisfaction despite some issues, leading to a higher overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Luxurious 4-Star Accommodation
Located in Birmingham's bustling commercial district, Delta Hotels by Marriott Birmingham offers elegant 4-star accommodation near the ICC. Enjoy convenient access to rail links and complimentary Wi-Fi in public areas.

Extensive Leisure Facilities
Unwind and stay active at our hotel's well-equipped fitness centre, perfect for maintaining your workout routine while traveling.

Fine Dining and Meeting Spaces
Indulge in sumptuous fine dining and contemporary British cuisine at Brew Bar Lounge. Additionally, our hotel features 5 modern meeting rooms, ideal for hosting successful business gatherings.

Book your stay at Delta Hotels by Marriott Birmingham for a memorable and convenient experience.

Important information:

Dogs are welcome and T&C's apply. Maximum of two dogs per room applies. An anti-allergy deep cleaning fee of £30 for 1 dog and £50 for 2 dogs will apply. For stays longer than 7 days, there will be additional weekly fee of £50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 1109 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
H
Helen • couple • au
9
2026-07-18 • via Nuitee
S
Sonya • solo_traveller • au
10
Location is fabulous!
Pros:

Lovely cold air-conditioning and comfortable beds. Great location. Walking distance to all

Cons:

Breakfast could of had a few more options

2026-07-17 • via Nuitee
J
Julie • solo_traveller • gb
4
It was lovely to see my friends but they one had problems with their room too
Pros:

The location of the hotel was perfect for my purposes and free car parking appreciated by my friends.
It was lovely to see trees on the property in such a built up area. The staff were efficient but not much rapport which was a shame.

Cons:

The room was at the top of the building at the end of a corridor…why are women on their own given these rooms…it has happened often? None functioning air con or flush toilet. Was moved to a far superior first floor room

2026-07-17 • via Nuitee
J
Jamie • solo_traveller • gb
8
Pros:

Nice hotel, onsite parking, staff very friendly, gym and pool facilities are a great bonus.

Cons:

Only 1 small thing that no plugs near the bed for charging phone.

2026-07-17 • via Nuitee
C
Chloe • family_with_children • gb
1
Hot
Pros:

Clean and well presented

Cons:

Was told their was air conditioning in the room, this was untrue

2026-07-16 • via Nuitee
J
Jill • couple • gb
10
Great place to stay
2026-07-16 • via Nuitee
B
Beverly • solo_traveller • gb
8
Good location for what we needed.
Pros:

Location near canals on good bus route for Edgbaston Stadium. Really helpful reception staff.

Cons:

Mattress in room not brilliant. Swimming pool small

2026-07-15 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-07-13 • via Nuitee
M
Mark • couple • gb
10
2026-07-12 • via Nuitee
P
Paul • couple • gb
3
2026-07-12 • via Nuitee
C
Claire • extended_group • gb
9
Great hotel would stay again.
Pros:

Location and being able to get two double beds in one room

Cons:

Better hoover under bed needed.

2026-07-12 • via Nuitee
T
Terry • solo_traveller • gb
6
Pros:

Location

Cons:

The room not being cleaned for 2 days.

Temperature control was not responsive.

And when booking no mention of car parking fees.

2026-07-11 • via Nuitee
E
Elena • couple • gb
8
Comfortable, nice touch with the freebies as air con was broken
Pros:

Spacious nice decor

Cons:

Windows didn’t open and air con not working although we were given a fan and complimentary and breakfast

2026-07-10 • via Nuitee
G
GARNER • family_with_children • gb
8
Lovely hotel would recommend.
Pros:

Spacious room with mini fridge and tv, comfortable beds, friendly and helpful staff. Love the art deco feel of the place. Swimming pool and spa now open after a 5 year closure.

Cons:

Always having to ask for the seat cushions to be brought out to the outside terrace each evening, this was also the case when we stayed last year.

2026-07-10 • via Nuitee
G
Gedvile • solo_traveller • gb
8
2026-07-07 • via Nuitee
F
FERNANDO • extended_group • es
9
Pros:

Habitación fabulosa con todos los detalles

2026-07-06 • via Nuitee
R
richard • family_with_children • gb
10
2026-07-06 • via Nuitee
R
Rajkumar • solo_traveller • gb
7
Pros:

Spacious deluxe room and clean en suite
Clean carpets, comfortable beds

Cons:

No Aircon,
Not enough lights to see inside cupboards
Totally unclean on the outside surface of the building or the entrance stairs.

2026-07-05 • via Nuitee
A
Arvy • solo_traveller • gb
6
Hot Oven
Pros:

Only good thing was the room being spacious

Cons:

Arrived early (around 20mins) and had to wait until 3pm to check in (other hotels would have rooms available if arrived early). Checked in etc and when entered the room, had to scan a QR code to work the AC. It took 6hrs for the room to cool down. Had to call the reception and someone came. Offered a fan but wasn't given this? Not ideal when it's really hot outside. The bathroom is very old and tired. In need of a revamp. The blind was broken and no ventilation. The shower head was a standard one. Not detachable. During the evening, 2 flies came to visit our room and were hovering around.

2026-07-01 • via Nuitee
T
Tahir • extended_group • gb
7
2026-06-28 • via Nuitee