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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Modern Amenities and Comfortable Rooms
Holiday Inn Jesmond offers 119 stylish ensuite bedrooms equipped with all the modern amenities you need for a comfortable stay, including free Wi-Fi, in-room safes, and complimentary toiletries.
Dining Experience
Indulge in traditional Italian cuisine at the onsite restaurant Fratello’s or sip on a cocktail at Zio’s Bar & Grill, offering a variety of light bites in a stylish setting.
Convenient Location and Parking
Located just a mile from the city centre, our hotel is the perfect base to explore Newcastle. With complimentary parking in our secure garage and easy access to Jesmond’s attractions, shops, and bars, you can conveniently venture into the city or further into Northumberland.
Book your stay at Holiday Inn Jesmond now and experience the best of Newcastle!
Guests paying in cash must make payment on arrival.
Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 11 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
This is a great location for visiting children at university locally walkable into the city walkable to local pubs and restaurants
It may have been bad timing, but we struggled to get the heating on in our room. Couple of calls to Reception didn’t fully fix the problem so we went out on our return. It was somewhat warmer but not Perfect.
Location
The plumbing in my room didn't work. Staff apologised and offered to refund parking and breakfast, but didn't. Ah
Location was great for where I needed to be and an easy walk to city centre. Breakfast was good, staff were attentive and freindly.
Parking a is an additional £12.60, so cost of a single night rises to £93.60. Hotel is a little tired, this combined with overall cost means it's not great value.
The location is great and the rooms are a good size
Bed is uncomfortable and rooms are noisy. Needs more noise dampening. Cleaning was also slightly off.
It's a huge complex with anything you could ever need, spotlessly clean, friendly environment
Problems with online check-in it was difficult than it needed to be, needing my driving licence
The staff were very helpful polite and lovely. They helped with any queries we had weather it was how to travel around to recommend restaurants they were very helpful. Breakfast was great. It had everything you needed to start the day from hot fry to cold meats cereals pastries etc. The bar was very quiet but the staff did put the football matches on when we asked to watch them and my nephew enjoyed the pool table every time we came back to the hotel. We had a great stay. Would definitely come back and the train station is literally a 5 min walk that will take you anywhere.
There are no complaints which come to mind as everything was good for us
The parsley soap is horrible!
The staff is really friendly and also the whole bar area and restaurant is quite well kept. The rooms are not massive but they are comfortable.
My room's shower didn't deain properly not because it was clogged but the stopper was like stuck do i had to pull the whole thing out. The room's are like in a maze and the signaling is not clear or obvious i was going in circles for a while.
Staff were really lovely. Reception area looks nice.
Room felt shabby. Really outdated. Shower accessories rusty and need replacing. Hairdryer covered in dust. The room as a whole just felt neglected.
Very convenient- staff are so lovely
It is a bit dated
Good location, good breakfast, very friendly and helpful staff. Reception area was bright and colourful and served Starbucks Coffee.
The hotel (beyond the reception area) looked quite tired. My room also looked quite tired. Curtains were in need of a clean, and there was a slightly damp/musty smell in the bathroom. The room was adequate for an overnight stay, but for the price paid, the room was a little underwhelming, dark and tired. Room in need of a refurb.
The location is ok.
Rooms are very old, and not well maintained. I asked for a quiet night, and even though I understand it was a saturday night; I got waken up every hour throughout the night by other rooms. Bed is old and not confortable, room was dirty, toilet paper roll was used before and not stamped, carpet felt full of dust.
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