Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5090 reviews)
Plaza Mayor, 12 , Segovia , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5090 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
U
Ute • couple • de
10
Pros:

Besonders die Professionalität von Grace und Patricia; sie sind sehr freundlich und zuvorkommend!

2026-03-28 • via Nuitee
J
Javier • couple • es
9
Pros:

Precio y situación.

Cons:

Una ventana no cerraba bien.

2026-03-28 • via Nuitee
P
Pedro • couple • es
9
2026-03-28 • via Nuitee
L
Li Yee • couple • sg
9
2026-03-28 • via Nuitee
J
juandy • couple • es
10
Pros:

La ubicación y la comodidad del hotel

2026-03-28 • via Nuitee
L
Lamas • couple • ar
10
Un lugar hermoso
Pros:

La atención del personal es excelente, la ubicación es inmejorable, todos los lugares de interés turístico cerca y muchos negocios también

2026-03-27 • via Nuitee
M
Michael • couple • gb
9
A beautiful old but modernised hotel in the heart of the city and within walking distance of the major attractions
Pros:

Conveniently situated in the heart of the city

Cons:

There was nothing we disliked

2026-03-27 • via Nuitee
J
Jan • couple • es
10
Excellent hotel for a stay in Segovia
Pros:

Great location. Our beautiful room overlooked the main plaza. So comfortable & very clean. Excellent breakfast buffet.
It was my birthday the day we arrived & I had greetings & chocolates left in the room ❤️

Cons:

Shower hose on wall not in the best position & flooded the floor! Used it without the wall fixing the next time

2026-03-27 • via Nuitee
A
Anabel • extended_group • uy
10
2026-03-27 • via Nuitee
R
Rainer • couple • de
9
Ideal, um in 1-2 Tagen die Atmosphäre Segovias zu erfassen
Pros:

Authentisches Hotel mit viel Charme. Gute Betten und geräumiges Zimmer in toller Lage. Gutes, abwechslungsreiches Frühstück.

2026-03-27 • via Nuitee
A
armando • extended_group • co
9
La pasamos increíble , volveríamos a usar el hotel sin dudarlo
Pros:

La ubicación perfecta
El personal muy atento hizo recomendaciones muy acertadas

Cons:

El ascenso muy pequeño y lento

2026-03-26 • via Nuitee
F
Franck • couple • fr
10
Pros:

Emplacement exceptionnel . Personnel au top . Très bon petit déjeuner

2026-03-26 • via Nuitee
J
Jesus72 • family_with_children • es
8
2026-03-26 • via Nuitee
R
Rafael • solo_traveller • es
10
Pros:

Muy bonito hotel, en el centro de Segovia, a un buen precio.

2026-03-26 • via Nuitee
C
Carol_Loiola • solo_traveller • br
10
Timeless charm and memories
Pros:

The hotel is comfy and brings good sensation. The location is awesome, just in the main square of Segovia. Despite of this, the place was quiet. No words for the impecable decoration. Warm shower and amenities available.

Cons:

Only an iron column by the side of my bed. I got some purple bruises on my leg lol

2026-03-26 • via Nuitee
I
inmaculada • family_with_children • es
10
2026-03-25 • via Nuitee
O
Oliveira • couple • pt
9
2026-03-25 • via Nuitee
C
cobo • couple • es
7
Pros:

La ubicación inmejorable al lado de la catedral , y el baño muy completo con la ducha estupenda.

Cons:

El mini bar no enfriaba , un balcón diminuto exterior con no mucha luz

2026-03-25 • via Nuitee
M
magdalena • couple • es
10
Pros:

La ubicación expetacular

Cons:

El baño anticuado

2026-03-25 • via Nuitee
I
Isabelle • extended_group • fr
9
Bel hôtel ancien très bien situé
Pros:

Emplacement idéal, calme si la chambre donne sur la rue, grande chambre confortable.Bon petit déjeuner avec personnel très agréable.
Bon rapport qualité prix

Cons:

Rien

2026-03-25 • via Nuitee