Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5968 reviews)
Plaza Mayor, 12 , Segovia , ES
+34 921 46 13 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 5968 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
C
Carla • family_with_children • es
9
2026-10-14 • via Nuitee
H
Happygc • couple • es
9
Pros:

ubicacion muy buena

Cons:

falta algo de mantenimiento, está algo viejtio el hotel.. sobre todo el colchon que se hunde muchisimo. Al ser tan centrico, hay bastante ruido por la noche, pero no es culpa del hotel.

2026-10-14 • via Nuitee
B
BOUILLET • extended_group • fr
8
2026-10-13 • via Nuitee
F
Fer Gravier • solo_traveller • ar
9
2026-10-13 • via Nuitee
M
M ANGELES • solo_traveller • es
10
Pros:

Ubicación y muy limpio

2026-10-13 • via Nuitee
K
kolly • couple • ch
9
Très bonne adresse !
2026-10-12 • via Nuitee
N
Nuria • couple • es
10
Habitación muy cómoda y limpia, personal muy amable y un desayuné de bufé muy completo
Pros:

Que estaba en una ubicación excepcional, en la plaza mayor

Cons:

Quizá un pelín caro

2026-10-12 • via Nuitee
M
Maria Jose • solo_traveller • es
3
Pros:

Ubicación inmejorable, frente a la catedral.

Cons:

Nos asignaron una habitación "interior". No se cual será el criterio que determina que habitación se le da a uno u otro cliente, pero no puedo entender que después de tener la reserva hace mas de 8 meses me asignen un habitación que ya no es que sea interior es que abres el balcón y te topas con una pared del edificio colindante, la primera vez en mi vida que me ha ocurrido esto. Es por ello que nos hemos ido con un sabor amargo del hotel.

2026-10-12 • via Nuitee
M
Miren Arantxa • solo_traveller • es
8
Buen hotel en ubicación inmejorable
Pros:

La ubicación es inmejorable y el personal del hotel muy amable

Cons:

Nos ha gustado todo en general

2026-10-12 • via Nuitee
T
Tina • couple • us
8
2026-10-12 • via Nuitee
G
Glen • solo_traveller • gb
9
Great location
Pros:

Great location, breakfast very good, all staff were very good

Cons:

General decor a little tired

2026-10-10 • via Nuitee
Y
Yamilly • extended_group • es
10
Viaje en familia, excelente hotel.
Pros:

Nos gustó todo, la ubicación es inmejorable, lo de que me aparquen el coche después de un viaje largo es magnífico, el desayuno muy completo, hicimos el viaje en familia y fue relajante y gratificante

2026-10-10 • via Nuitee
M
Mariov • couple • es
10
Inmejorable
Pros:

La ubicación

Cons:

Nada

2026-10-10 • via Nuitee
A
ana • solo_traveller • es
9
Pros:

La localización y el personal de recepción

2026-10-10 • via Nuitee
P
Pierre85 • solo_traveller • fr
9
Pros:

Emplacement exceptionnel sur la Plaza Mayor à deux pas de la cathédrale. Hôtel ancien au charme suranné. Parking difficile. L'hôtel propose un garage (limité) un voiturier se charge de votre voiture (petite à moyenne).

Cons:

Salle des petits-déjeuners trop petite et mal -aisée (marches), buffet mal disposé. On n'a pas aimé du tout.

2026-10-09 • via Nuitee
D
Diva • solo_traveller • it
10
Centre town in the most beautiful piazza of Segovia ..amazing stay!
2026-10-09 • via Nuitee
M
MARCELA SANGENIS • solo_traveller • ar
10
Un hotel de cuento de hadas para disfrutar Segovia
Pros:

La habitación impecable. Perfecta. La ubicación, maravillosa. El personal muy amable y Segovia espectacular!

Cons:

Me encantó todo

2026-10-09 • via Nuitee
M
Maria Fernanda • couple • ar
10
Espectacular, volveria
Pros:

La ubicación es inmejorable, el hotel es realmente hermoso y cómodo.

Cons:

Que el parking es solo con valet parking, es decir que hay una persona que lo lleva y trae de la puerta del hotel,,,un dia quisimos usar el auto y tuvimos que esperar 20min a que lo trajeran.

2026-10-09 • via Nuitee
H
Hugo • couple • cl
10
Pros:

La ubicación excepcional en plena plaza mayor
Cerca de comercios y restaurantes

Cons:

Las almohadas

2026-10-08 • via Nuitee
C
campilongo • solo_traveller • br
10
2026-10-08 • via Nuitee