Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5968 reviews)
Plaza Mayor, 12 , Segovia , ES
+34 921 46 13 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 5968 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
B
Bibiana • solo_traveller • es
7
Cons:

Había mucho ruido de habitación próxima se escuchaba mucho la ducha de algún cliente se tiró media hora con el grifo abierto tosiendo todo ello a las doce de la noche

2026-09-12 • via Nuitee
H
Hiba • couple • eg
10
Pros:

Booking

Cons:

Location, cleanliness & comfort - but mostly the best team helping in any requests needed specially Angela

2026-09-12 • via Nuitee
L
Laura • solo_traveller • es
8
Pros:

Ubicación excelente

Cons:

Todo estuvo muy bien

2026-09-12 • via Nuitee
P
Peter • couple • nz
8
Charming and authentic Spanish Hotel experience in a brilliant location.
Pros:

Location was brilliant, staff were attentive and approachable, breakfast was very good.

Cons:

Space for luggage was awkward, air conditioning was an issue but was promptly repaired

2026-09-12 • via Nuitee
H
Herrera Blanco • couple • es
9
Pros:

Muy céntrico, bonito y barato. La ubicación lo mejor!

Cons:

La alcachofa de la ducha estaba rota y salpicaba y mojaba todo el baño…

2026-09-12 • via Nuitee
A
Antonio_Trivino • couple • es
10
Cómodo y encantador
Pros:

Pack completo: Ubicación increíble, habitación muy cómoda. Por poner una pega, sala para desayuno algo pequeña, pero coqueta.

2026-09-12 • via Nuitee
B
Blanca • couple • es
10
Genial
Pros:

La ubicación
La habitación súper bonita y amplia

2026-09-12 • via Nuitee
J
Jose Luis • couple • es
8
Perfecta estancia
Pros:

Ubicación y el entorno

Cons:

Por poner algo habitación chica

2026-09-11 • via Nuitee
C
Cristina • solo_traveller • pt
8
2026-09-11 • via Nuitee
I
Irina Belyayeva • solo_traveller • us
10
Pros:

Everything.

Cons:

Nothing

2026-09-11 • via Nuitee
A
Ana • couple • es
9
2026-09-11 • via Nuitee
G
Guerrero García • couple • es
9
2026-09-11 • via Nuitee
M
MARIA PILAR • solo_traveller • es
9
Pros:

Céntrico.

Cons:

Las vistas de la habitación.

2026-09-10 • via Nuitee
F
FE-SP • extended_group • br
10
Pros:

Perfect location, nice breakfast and great staff.
They've even charged my EV during my stay!

2026-09-10 • via Nuitee
C
Cristina • couple • es
10
Pros:

Ubicación, estupendo el personal y la cama súper cómoda

2026-09-10 • via Nuitee
F
FRANCISCO • solo_traveller • es
10
Pros:

Una situación inmejorable

2026-09-08 • via Nuitee
D
DaNaAnJa • couple • es
4
Breve por suerte
Pros:

La ubicación del hotel.

Cons:

La estancia fue breve, por suerte. El suelo de la habitación estaba muy inclinado, con la tarima de madera visiblemente muy deteriorada y abombada, probablemente por algún derrame. En general, el estado de la habitación está obsoleto y poco seguro, se me cayo el movil de la mesita por la inclinación del suelo, la primera vez no lo eche en cuenta pense que habia sido un descuido mío, pero la segunda..... a la vez la insonorización de la habitación es muy mala, estuvimos escuchando tanto a los clientes de arriba como a los huéspedes de al lado, afectó de forma notable a la comodidad durante la noche. Llevábamos medicación y la nevera tardo muchísimo en enfriar. Una renovación urgente sería más que necesaria.

2026-09-08 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
2026-09-08 • via Nuitee
N
Nieves • couple • es
10
Lugar excelente 👌
Pros:

' El desayuno es muy bueno y Vanesa que nos saludó la mañana del sábado 8, hizo un trabajo excelente. Les agradecemos mucho su interés.

2026-09-07 • via Nuitee
S
Sandra • family_with_children • es
9
Fantástico
Pros:

La ubicación, el tamaño de la habitación triple, el desayuno y sobre todo, la amabilidad del personal, especialmente la recepcionista (Ángela, creo).

2026-09-07 • via Nuitee