Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5090 reviews)
Plaza Mayor, 12 , Segovia , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5090 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
P
pascale couple be
10
Midden in oude stad-zeer behulpzaam personeel
Pros:

Alles in orde

2026-04-18 via Nuitee
A
Arja solo_traveller fi
7
Pros:

Hyvällä paikalla oleva hotelli. Aamiainen hyvä.

Cons:

Sänky ja tyynyt aivan hirveät. Aamulla kun heräsi huonosti nukutun yön jäljiltä, oli lapaluut sekä niska kipeät. Sänky oli hirvittävän kova sekä tyynyt huonot.

2026-04-18 via Nuitee
I
Iwona solo_traveller pl
10
Pros:

Absolutnie wszystko, było wspaniale .

Cons:

Nic

2026-04-18 via Nuitee
C
Christine couple fr
9
2026-04-17 via Nuitee
J
JOSE ANTONIO extended_group es
9
Hotel con una ubicación inmejorable
Pros:

Ubicación de lujo

2026-04-17 via Nuitee
D
Der Blitzer solo_traveller de
9
Pros:

Lage und Personal hervorragend. Frühstücksbuffet war klein, aber fein. Wifi hat super funktioniert.

Cons:

Die Kopfkissen waren nicht sehr bequem (zu hart)

2026-04-17 via Nuitee
J
jmmc solo_traveller es
8
Perfecto para visitar Segovia
Pros:

Ubicación y las vistas de la plaza desde el balcón.

Cons:

Nada

2026-04-17 via Nuitee
P
Pablo family_with_children br
10
Hotel fantástico!
Pros:

Tudo!

Cons:

Nada.

2026-04-17 via Nuitee
L
lambe solo_traveller it
9
Pros:

Posizione, camera

Cons:

Colazione migliorabile

2026-04-17 via Nuitee
M
Marc couple be
8
Goed hotel voor een bezoek aan Segovia.
Pros:

De ligging. Perfect in het midden van de oude stad.

Cons:

Wat rommelige ontbijtruimte.

2026-04-17 via Nuitee
M
Michael family_with_children at
9
Pros:

the hotel is really nice, especially for a starting point to explore the city, parking is quite easy; it´s just at the Plaza mayor, you just leave the key at the reception and they care about the whole process, breakfast is quite good especially for the standards in Spain,

2026-04-16 via Nuitee
V
Valerie couple fr
7
2026-04-16 via Nuitee
M
Mercedes extended_group fr
10
Pros:

Tout

2026-04-16 via Nuitee
P
Paz solo_traveller es
8
2026-04-16 via Nuitee
J
jose antonio solo_traveller es
8
Super bien situado y gente encantadora
Pros:

La ubicación y el personal

Cons:

Todo bien

2026-04-16 via Nuitee
H
Hughes extended_group be
9
Pros:

Tout était parfait! Emplacement central,service voiturier et personnel très agréable et excellent prix pour la qualité de la chambre

Cons:

Chauffage centralisé qui tournait pendant la nuit nous a donné un peu chaud

2026-04-16 via Nuitee
I
Iwona solo_traveller pl
9
Pros:

Ładny, duży pokój, wygodne łóżka, czysta pościel, dużo poduszek, dodatkowe koce. Czysta, wygodna łazienka. Czajnik elektryczny, filiżanki i szklanki oraz kawa, herbata, cukier, mleczko i woda w butelkach do dyspozycji. Bardzo miła obsługa w recepcji i personel sprzątający. Polecamy.

Cons:

Kawa w pokoju tylko bezkofeinowa.

2026-04-15 via Nuitee
P
Pedro couple pt
8
2026-04-15 via Nuitee
J
Jose solo_traveller ae
10
Best place to stay in Segovia
Pros:

Great location

Cons:

All is Ok

2026-04-14 via Nuitee
S
Sakesuk K. family_with_children th
8
2026-04-14 via Nuitee