Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5090 reviews)
Plaza Mayor, 12 , Segovia , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5090 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
D
Daniel • couple • be
9
Pros:

Valet parking, location.

2026-03-07 • via Nuitee
D
Dalmacio J • couple • ar
9
muy amable y profesional todo el personal, por ejemplo hasta prestan paraguas
Pros:

Excelente ubicacion justo en la mitad del Alcazar y el Acueducto, sobre la plaza mayor

2026-03-07 • via Nuitee
N
NICOLAS • couple • es
10
Vacaciones en Segovia
Pros:

La buena atención del personal. Sobre todo Graciela y Lady, las personas encargadas del desayuno. Muy buena calidad y variedad en el desayuno y también muy buena la situación del hotel.

Cons:

Muy poco sitio para aparcar libre. Menos mal que el hotel tenía donde aparcar.

2026-03-06 • via Nuitee
L
Lara Yanel • family_with_children • uy
9
muy recomendado
Pros:

el personal súper amable y la habitación estaba muy bien. El desague de la ducha estaba tapada pero lo resolvieron enseguida. El desayuno muy completo

Cons:

el tema del parking, hay que dejar el auto para que lo lleven a un par de cuadras y no tenés acceso al auto en ningún momento. Nos olvidamos algunas cosas y fue una incomodidad

2026-03-06 • via Nuitee
A
Agata Karolina • family_with_children • pl
10
Chętnie wrócimy :-)
Pros:

Pokoje bardzo ładne, klimatyczne. Śniadania świeże i smaczne, plus za czajnik oraz herbatki w pokoju.
Hotel znajduje się w samym centrum Segowii przy Katedrze.

Cons:

brak ekspresu do kawy

2026-03-06 • via Nuitee
H
Helena • couple • es
10
2026-03-06 • via Nuitee
gilberto • couple • br
10
Hospedagem magnífica
Pros:

Localização central, apartamentos novos, limpos, confortáveis. Funcionários muito atenciosos, especialmente a Sra Graziela que parece alguém da família preparando o café da manhã, que, por sinal, é excelente.

2026-03-06 • via Nuitee
R
Rodriguez • couple • es
10
Pros:

Todo muy bien ubicado, y accesible..

2026-03-06 • via Nuitee
R
Rocío • couple • es
9
Pros:

Ubicación excelente. El personal muy amable

Cons:

Que el parking no estuviera en el mismo edificio. Pero sí hay ese servicio.

2026-03-05 • via Nuitee
D
Deborah Yvonne • couple • es
8
Lovely hotel central location
Pros:

Location and staff

Cons:

Room was quite small

2026-03-05 • via Nuitee
I
Ines • couple • pt
10
Pros:

Perfect choice

2026-03-05 • via Nuitee
F
Fernandez • family_with_children • cl
8
muy agradable
Pros:

excelente ubicación, lugar cómodo, buena atención y buena relación precio-calidad

2026-03-05 • via Nuitee
O
Orlando • couple • us
8
2026-03-05 • via Nuitee
M
Mariana • extended_group • ar
10
Pros:

La ubicación, la habitación excelente muy cómodas las camas, el baño muy bueno.

Cons:

Nada

2026-03-05 • via Nuitee
T
Tomoko • solo_traveller • jp
9
Pros:

場所がわかりやすくて観光にも最適だった
バスタブが有り、リラックス出来た

Cons:

朝食も美味しかった　
果物や野菜が有れば更に良かったと思う
部屋の床が歩く時に凹む感じがした　だだ、仕方ないのかもしれない

2026-03-04 • via Nuitee
J
Jose • solo_traveller • fr
10
Super
Pros:

Nous avons tout aimé l’emplacement le personnel, enfin tout vraiment vraiment, rien à dire en plus, ils ont un parking ils vous prennent la voiture et vous la ramène le jour où vous repartez, c’est le top

Cons:

Ne pas aimer rien, parce que tout était parfait pour nous bien sûr, et je pense si il y a des voyageurs qui descendent à Segovia à cet hôtel, ils ne sont pas déçu

2026-03-04 • via Nuitee
J
Jose Antonio • extended_group • es
7
2026-03-04 • via Nuitee
J
Juana • extended_group • es
7
Cómodo y céntrico
Pros:

La ubicación

Cons:

muebles antiguos repintados manualmente y sin profesionalidad. Olor de tuberías

2026-03-04 • via Nuitee
Y
Yolanda • family_with_children • es
10
Pros:

Ubicación muy céntrica. Habitación familiar muy amplia y completa. Personal muy atento

Cons:

Todo bien

2026-03-04 • via Nuitee
F
Fernando • couple • es
10
2026-03-04 • via Nuitee