Wyndham Garden Guatemala City

Hotels
Wyndham Hotels & Resorts
8.8 (3875 reviews)
1era avenida 12-46 zona 10 Guatemala Guatemala 01010 , Guatemala , gt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent location
Cons:
Breakfast options
Some room issues

Categories

Cleanliness
8.75
Multiple reviews complimented the cleanliness of the hotel.
Service
9.15
Guests highlighted the friendliness and helpfulness of the staff.
Location
9.25
Many reviews appreciated the excellent location of the hotel.
Room Quality
8.65
Several comments mentioned the spacious and clean rooms, though some noted issues with amenities.
Amenities
8.55
Facilities were mentioned positively but some guests found them lacking or needing improvement.
Value for Money
8.75
Overall, guests felt the price was reasonable considering the quality of the hotel.
Food and Beverage
8.25
Some guests found the breakfast options lacking and repetitive.
Overall Experience
9.05
Most guests expressed satisfaction with their stay, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:39

Property Description

Stylish Suites with Panoramic City Views
Experience luxury at Wyndham Garden Guatemala City with spacious suites offering stunning city views from the 19th-floor Jacuzzi. Each suite features modern amenities like free WiFi, a coffee maker, and a mini fridge, ensuring a comfortable stay.

On-Site Dining at Jast Bistró
Indulge in a culinary journey at Jast Bistró, where you can savor a variety of grilled meats, gourmet burgers, local specialties, and refreshing salads. Whether you're a food enthusiast or seeking a quick bite, this on-site restaurant caters to all tastes.

Convenient Location in Zona Viva
Located in the heart of Zona Viva, surrounded by embassies, restaurants, and bars, Wyndham Garden Guatemala City offers easy access to the city's popular shopping area. With free private parking and proximity to La Aurora International Airport, your stay is both convenient and hassle-free.

Book your stay at Wyndham Garden Guatemala City for a luxurious experience in Guatemala City's vibrant Zona Viva district.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for US$10 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3875 reviews
Cleanliness: 8.75
Service: 9.15
Location: 9.25
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.05
F
Flor de Maria extended_group sv
10
Siempre volveria
Pros:

Buena ubicación y excelente servicio

Cons:

Nada, todo me encantó

2026-06-27 via Nuitee
R
Rodrigo solo_traveller cl
8
Agradable
Pros:

Moderno y limpio

Cons:

No poder temperar la habitación

2026-06-26 via Nuitee
L
Luz Mary solo_traveller co
9
2026-06-26 via Nuitee
C
Catherine P solo_traveller pa
10
Ubicación excelente
Pros:

Todo excelente, la habitación la ubicación y el personal muy atento.

Cons:

Todo fue excelente

2026-06-26 via Nuitee
F
Florian couple gt
10
Pros:

Ambiente familiar muy lindo

2026-06-25 via Nuitee
C
Cosmin couple ro
7
Pros:

The room was clean and well maintained throughout my visit. The staff was friendly, welcoming, and always willing to help when needed.

The breakfast was decent and offered a reasonable variety of options. However, I believe there is still room for improvement, especially regarding the diversity and quality of some items.

Cons:

Unfortunately, our experience at this hotel was mixed.

We stayed for four nights and initially received Room 306. During the second night, the room no longer had hot water, and the water pressure became extremely low, making it difficult to shower. We had to explain the issue several times to the reception staff before the problem was properly acknowledged.

Another issue was the door near the elevators that provided access in and out of the floor. The door was defective and could not be opened from one side, forcing guests to use the emergency stairwell in order to leave the floor and reach other areas of the hotel. This was inconvenient and should have been addressed much sooner.

After reporting these problems multiple times, the hotel eventually moved us to another room on the 9th floor, where the situation was significantly better.

On the positive side, the staff tried to help, and the hotel has a good location. However, the lack of hot water, poor water pressure, and the defective access door negatively affected our stay. I hope these maintenance issues will be resolved for future guests.

2026-06-24 via Nuitee
T
Trinidad extended_group us
9
Fantastic stay with exceptional service and breakfast. We love every thing!
Pros:

We had an absolutely wonderful stay at this hotel and cannot recommend it enough. It was our Family trip, we had two wonderful spotless rooms with beautiful views to the city!
From the terrace and hot tub, stunning views to the volcanos and the airport !
The staff truly went above and beyond to make us feel welcome from the moment we arrived; their warmth and helpfulness made a huge impression on us. Starting with the gentleman at the parking garage entrance, the staff of the Lobby and next morning breakfast staff were excellent!

Cons:

We had absolutely no complaints during our time here. Everything was seamless, comfortable, and well-managed. We would happily stay here again in a heartbeat!

2026-06-24 via Nuitee
R
Rafael Ferreyros family_with_children pe
7
Bien ubicado pero no hay traslado gratuito del aeropuerto
Pros:

Esta BIEN UBICADO CERCA AL AEROPUERTO

Cons:

En la pagina de Booking decia que el traslado del aeropuerto era gratuito pero reibimos correo del hotel ofreciendo el traslado a $14 por persona. Decidimos ir en Uber todos por $7

2026-06-23 via Nuitee
R
ROGER solo_traveller cr
9
2026-06-22 via Nuitee
A
Angie solo_traveller cr
10
Pros:

Excelente ubicación

2026-06-22 via Nuitee
O
osmar solo_traveller us
10
Pros:

Cleanliness was excellent, and the food was really good staff were very friendly

Cons:

Need a pool with a tiki bar

2026-06-21 via Nuitee
N
Nicolás couple uy
6
Pros:

Ubicacion

Cons:

Levante comida al llegar de madrugada y no me pudieron dar cubiertos para comer una ensalada.

2026-06-20 via Nuitee
A
Andrea couple gt
10
2026-06-20 via Nuitee
G
Gary solo_traveller us
10
2026-06-19 via Nuitee
G
Gladys couple us
8
Pros:

Muy bonito

2026-06-19 via Nuitee
N
Natalia couple pe
9
Todo bien pero deberían mejorar los procesos y evitar este tipo de inconvenientes con el pasajero
Pros:

La habitación muy cómoda y limpia.
Todo bien con este punto

Cons:

Muchas fallas del personal al momento de hacer el check out, demora en realizar la corrección de la factura donde se había cobrado un servicio que ya había sido pagado y una diferencia que no se había cobrado al momento del checkin por error del personal.

2026-06-17 via Nuitee
Y
YUAN PO solo_traveller tw
10
2026-06-16 via Nuitee
J
Jose family_with_children bz
10
2026-06-16 via Nuitee
K
Kevin extended_group sv
10
Nos encantó …!!! Es la segunda vez que me quedo en el hotel y lo recomiendo 100% mil gracias por hacer de nuestra estadí
Pros:

Todo precio, habitaciones, amenidades y staff 10 de 10

Cons:

Todo fue perfecto desde la llegada hasta la salida

2026-06-15 via Nuitee
M
Marcos solo_traveller gt
10
2026-06-15 via Nuitee