Days Inn & Suites by Wyndham Madison Heights MI

Hotels
•
Days Inn
3.1 (632 reviews)
1331 West 14 Mile Road , Madison Heights , US
+1 248-397-4476

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
Secured parking
See all facilities

Review Highlights

Pros:
Convenient location (mentioned positively several times)
Pool was functional and noted as a single redeeming feature by one guest
Occasional friendly/welcoming staff reported
Cons:
Severe cleanliness issues: dirt, stains, mold, urine, cockroaches, bed bugs
Major room defects: broken toilets/doors, non-draining tubs, stained/worn furniture, bad odors
Amenities missing or dirty: no breakfast, moldy mini-fridge, no hot tub
Inconsistent or poor service including rude staff and refund refusal
Safety concerns (other guests following, feeling unsafe)

Categories

Cleanliness
1
Extremely negative in reviews: repeated reports of urine stains, black mold, dirt, dust, stains on towels/beds, cockroaches and bed bugs. Multiple guests described rooms as not cleaned for years.
Service
6.5
Mixed reports: a few guests noted welcoming staff, but several described rude front desk behavior and an owner who refused refunds. Overall service appears inconsistent.
Location
8
Several reviewers called the location 'very convenient' and listed location as a pro despite property issues.
Room Quality
1.2
Strongly negative: broken toilets and doors, tub that won’t drain, worn/stained furniture, thin/poor mattresses, peeling/broken fixtures and sliding doors.
Amenities
2
Negative mentions: missing or dirty amenities (no coffee pot, no continental breakfast, mini-fridge mold, no hot tub at pool). One positive note: pool worked.
Value for Money
2
Poor value: guests reported severe cleanliness and maintenance problems and felt the property did not match photos or expectations.
Food and Beverage
2.1
Negative: absence of continental breakfast noted and general issues with onsite food/beverage amenities (no/poor offerings, dirty fridge).
Overall Experience
2
Overall very negative guest experience driven by cleanliness and room quality issues, safety concerns, and infestations; a few positives (location, occasional friendly staff, pool) do not outweigh problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location: Situated just 20 minutes' drive from Central Detroit, this Madison Heights hotel offers easy access to popular attractions like Somerset Collection Shopping Center, Pontiac Silverdome, Joe Louis Arena, and Ford Field.

Modern Amenities: Each room at Days Inn and Suites Madison Heights is equipped with a fridge, microwave, tea and coffee facilities, cable TV, iron, and safe. Some rooms even feature a relaxing hot tub for guests to unwind in.

On-Site Facilities: Guests can start their day with a complimentary continental breakfast, take a dip in the indoor pool, work out in the gym, or have fun in the games room. The hotel also provides conveniences like a 24-hour front desk, business center, vending machines, and free Wi-Fi throughout the property.

Experience comfort and convenience at Madison Heights Days Inn - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DTW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

3.1
Based on 632 reviews
Cleanliness: 1
Service: 6.5
Location: 8
Room Quality: 1.2
Amenities: 2
Value for Money: 2
Food and Beverage: 2.1
Overall Experience: 2
C
Christine • solo_traveller • us
1
Pros:

Closed down by state

Cons:

Pissed

2026-05-02 • via Nuitee
M
Marcus • family_with_children • us
1
2026-04-08 • via Nuitee
S
scotk118 • Solo travel • Sterling Heights, Michigan
2
Poor
Pros:

Condemned.closed , inspection being done

2026-03-16 • via Tripadvisor
G
Global586460 • Family
2
Just don’t
Pros:

We travel almost every weekend, and sometimes when we know we are getting in late and leaving early we say “It’s just one night, we can make do.” Wish we hadn’t. Believe the 1 star reviews. No one is being dramatic. The words disgusting and gross don’t begin to describe. Seriously, when they say these rooms have not been cleaned in years, this is the truth. The carpet wasn’t even vacuumed at a basic level. Enjoy a good laugh as you read the reviews, but then seriously book any other hotel except this one.

2026-02-28 • via Tripadvisor
J
Jackson • couple • us
7
2026-02-27 • via Nuitee
J
johnson • couple • us
7
2026-02-23 • via Nuitee
E
Ellington • couple • us
1
Stay if you don’t mind roaches
Pros:

Nothing at all, it was outdated and dirty

Cons:

Everything! Even the staff was rude!

2026-01-26 • via Nuitee
M
Marvell • couple • us
1
2026-01-20 • via Nuitee
L
Liza • couple • us
3
Cons:

Hotel room was dirty. TV did not work. Front desk associate did not greet ne right away and was not friendly.

2026-01-19 • via Nuitee
T
Tommie • couple • us
10
Very welcoming
Pros:

Love it

Cons:

Nothing

2026-01-19 • via Nuitee
P
Percy • couple • us
1
2026-01-19 • via Nuitee
A
Amanda • solo_traveller • us
1
The worst ever.
Pros:

Nothing.

Cons:

Quicker to just say EVERYTHING but I’ll give you a WHOLE list.
Urine stains on toilet seat.
Broken toilet.
Tub wouldn’t drain, couldn’t shower.
Bugs.
Paraphernalia in room.
Reeked of cigarette and marajuana smoke.
Dirty.
Dusty!
Worn disgusting stained furniture.
Another guest followed me to my room. Did not feel safe.
No washcloths.
Dirty washcloths in waste bin.
Burn holes in furniture.
Dirty tub.
Broken bathroom door.
Stains on bed.
Stains on towels.
Already opened bar of soap.
Black mold.
Horrible thin as paper pillows.

I have pictures of all. This only allowed me to a

2026-01-19 • via Nuitee
A
Angelo • couple • us
1
2026-01-19 • via Nuitee
A
Amanda • solo_traveller • us
1
The worst ever.
Pros:

Nothing at all.

Cons:

Quicker to just say EVERYTHING but I’ll give you a WHOLE list.
Urine stains on toilet seat.
Broken toilet.
Tub wouldn’t drain, couldn’t shower.
Bugs.
Paraphernalia in room.
Reeked of cigarette and marajuana smoke.
Dirty.
Dusty!
Worn disgusting stained furniture.
Another guest followed me to my room. Did not feel safe.
No washcloths.
Dirty washcloths in waste bin.
Burn holes in furniture.
Dirty tub.
Broken bathroom door.
Stains on bed.
Stains on towels.
Already opened bar of soap.
Black mold.
Horrible thin as paper pillows.

I have pictures of all. This only allowed me to add a maximum of 4.

2026-01-19 • via Nuitee
M
Mitch • couple • us
7
Pros:

Very convenient location

Cons:

We asked for a non-smoking room the room smelt like people were literally just smoking in their recently. The room also needed many updates. Walls needed painting, cracks around the hot tub in the room needed repaired. Definitely needed to adjust and update the room.

2026-01-19 • via Nuitee
M
Mason • family_with_children • us
1
2026-01-16 • via Nuitee
Z
Zachary • couple • us
1
Do not stay here
Cons:

Room was infested with cock roaches

2026-01-15 • via Nuitee
A
Atheer • extended_group • us
1
Pros:

The property was dirty and smelly and moldy. The owner refused to refund my money after canceling the reservation for the reasons above.

2026-01-15 • via Nuitee
D
Dawn • solo_traveller • us
1
Very disappointed nothing like pictures
Pros:

I didn’t like anything about this property. I will never go there again.

Cons:

Very dirty and bad smell. Sliding door was falling apart. Bathroom door handle was broke. Toilet was broken. Walls and furniture very dirty and broken carpet very dirty could not even walk on carpet without shoes. I will never go there again.

2026-01-11 • via Nuitee
P
PAMELA • couple • us
2
Over all the room was very filthy,
Pros:

location

Cons:

no radio, no phone, no coffee pot, bad wi-fi, no continental breakfast, no hot tub at pool, mini fridge had mold/filthy, stained sofa, sofa bed very thin could feel supports under mattress
dirty walls and carpet everywhere. Security chain missing/broken

COCKROACHES,

2026-01-05 • via Nuitee