Grand Hyatt Istanbul

Hotels
Grand Hyatt
9.2 (2319 reviews)
Harbiye Mah. Taskisla Caddesi No:1 34367, Sisli , Istanbul , tr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Excellent service
Cons:
Cleanliness issues
High price compared to service

Categories

Cleanliness
8.6
Some reviews indicated issues with cleanliness, such as 'not very clean'.
Service
9.98
Many reviews praised the service staff, particularly mentioning exceptional service from staff members.
Location
9.61
The location is highlighted positively, with easy access to Taksim and other parts of Istanbul.
Room Quality
9.06
Generally good, but mentioned as a bit dated by a review.
Amenities
9.59
Amenities such as the restaurant and spa received positive comments.
Value for Money
8.55
Some reviews mentioned the hotel was expensive for the services offered.
Food and Beverage
8.6
Food options were good, but some found breakfast repetitive over several days.
Overall Experience
9.57
Overall positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:00

Property Description

Luxurious Accommodation in the Heart of Istanbul

Modern Amenities for Your Comfort: Enjoy the outdoor pool, spa, fitness centre, and modern meeting rooms during your stay. The luxury rooms are decorated in light colours and feature marble bathrooms with a rain shower.

Culinary Delights and Cozy Atmospheres: Indulge in a wide culinary selection at '34' restaurant offering Turkish and Mediterranean cuisine. Relax at the Mezzanine Lounge & Bar or The Library Bar for a cozy atmosphere.

Relaxation and Recreation: Unwind at the Gaia Spa&Fitness Centre with modern spa treatments or enjoy a barbecue by the pool at the Gazebo. Don't miss out on the floodlit tennis court for some active fun.

Book your stay at Grand Hyatt Istanbul for a luxurious and unforgettable experience in the vibrant city of Istanbul.

Important information:

Grand Hyatt Istanbul offers airport shuttle service with a private limousine at a surcharge. Please inform the hotel in advance in order to benefit from this service. Contact details can be found on the booking confirmation.

Extra beds do not include breakfast service. Breakfast for extra bed is offered at an additional fee.

Guests are kindly requested to show the credit card used for reservation upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

9.2
Based on 2319 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 8.6
Overall Experience: 9.57
A
abdulmoniam m family_with_children ly
9
2026-08-29 via Nuitee
F
Floris family_with_children nl
8
Helemaal prima
Pros:

Vriendelijk personeel? Hygiënische kamers

2026-08-29 via Nuitee
S
S1829DXjohnk NONE Atlanta, Georgia
10
Except choice
Pros:

Excellent breakfast.

The pool area is perfect for truly relaxing during your stay.

The restaurant is top-notch, and the spa services offer better value than nearby outside spas.

Great hotel!

2026-08-28 via Tripadvisor
J
Jon solo_traveller es
8
2026-08-28 via Nuitee
S
sahar solo_traveller sa
10
Pros:

Great Location, Wide room size, amazing breakfast, I would definitely return back

Cons:

Nothing

2026-08-28 via Nuitee
S
Stefano couple it
9
Ottima struttura e servizio. Lo consiglio e ci tornerò
Pros:

Struttura, servizi accessori, staff, colazione, comodità dei letti

Cons:

Scarico del wc difettoso e vibrazione del frigorifero in camera (di facile riparazione)

2026-08-28 via Nuitee
B
Benish family_with_children gb
10
Had a comfortable and lovely stay
Pros:

Excellent location, pool was great and kids really loved it.
Rooms were very comfortable and clean.
The whole property was very clean

Cons:

Needs a paint and carpet change in rooms and corridors. It’s kept clean, but looking very old and tired.

2026-08-27 via Nuitee
G
GILBERT couple lb
9
2026-08-27 via Nuitee
S
sevim_u solo_traveller nl
9
Pros:

The comfort and cleanliness as is usual in a Hyatt hotel. Friendly and very welcoming staff. The outdoor pool is such a treat during a hot city summer.

Cons:

Just two small things:
1. we ordered about the same lunch from The Gazebo (poolside restaurant) three days in a row, quality was excellent. On the third day we ordered the same lunch, turns out no avocado available, so they left it out of 2 dishes which influenced the quality/taste in a negative way, no one of the staff/kitchen said anything (but we paid full price).
2. We ordered two same cocktails (aperol spritz), one was spot on, the other one not good at all (the colour was also off). Even when we sent it back, I received the same cocktail with a slighty changed colour, but still not good, too bitter. This shoud not happen when paying so much money for a cocktail in such a great establishment.

There are no big things to complain about.
And that is what makes this place great as I hope they will take the comments above to even make the service better.

2026-08-27 via Nuitee
K
Kholoud extended_group qa
10
2026-08-26 via Nuitee
D
danielmD7367PN NONE
2
Awful serice!
Pros:

They locked my partner out of the hotel even though he was on the room with his passport and he was locked out for hours and they didn't even try to alert me to this situation and we both panicked and my partner was without his meds. Awful service!

2026-08-25 via Tripadvisor
A
Abdullah couple sa
7
ممتازه
Pros:

كل شي كان رائع من الموقع من المرافق من الغرف من الموظفين من كل شي

Cons:

الغرفه للأسف في صباح الباكر لا تبرد ودرجة حرارة الجهاز تعطي 22 وهي غير صحيحه دفع الهواء غير جيد

2026-08-25 via Nuitee
I
I6202JPjeffreyt NONE
6
Wake up to the sunrise, like it or not.
Pros:

Location is good. Hotel is a bit old, and the rooms are on the smaller side.
Compared to other Grand Hyatts or Hyatt Regency's (globally), the set of staff at this hotel are not as pleasant and the breakfast can be a disappointment.

The biggest issue is that if you have a sea-view room, the morning sunlight shines right at your face because the curtains don't properly close.

2026-08-24 via Tripadvisor
Z
zhainao2026 Family
10
Brilliant
Pros:

Thank you for the great breakfast and great service. Especially Gamze lady for the best service. We will come back to the hotel. Breakfast is brilliant, kind and hospitable staff, clean and spacious room.

2026-08-24 via Tripadvisor
S
Setutsi solo_traveller gh
10
Pros:

The staff were very friendly especially the lady who did our checking in and out. Unfortunately I can not remember her name but she deserves a commendation

Cons:

The rooms could have been better maintained, I have stayed at the one in Dubai and the amenities were much better

2026-08-24 via Nuitee
A
Aytac family_with_children fr
9
2026-08-24 via Nuitee
E
emins833 Business
10
Warm atmosphere
Pros:

Great location, warm atmosphere, safe area, very clean rooms, amazing pool, great service, amazing food, feel like at home

2026-08-23 via Tripadvisor
3
374sonalt Family
10
The best advice for a day trip.
Pros:

Mohamed ( concierge services at Grand Hyatt) explained the shopping day trip to us in great detail and also helped us book a table at the Marmara rooftop sunset bar for dinner. He is a wonderful person and incredibly patient. We must have asked him at least 50 questions, and he answered every single one with enthusiasm, patience, and genuine care. His knowledge and willingness to help made everything so much easier for us. We really appreciate all his assistance and would highly recommend him!

2026-08-23 via Tripadvisor
A
Alexey family_with_children ru
9
Pros:

Хороший отель, расположение

2026-08-22 via Nuitee
A
Alexey family_with_children ru
9
2026-08-22 via Nuitee