Sheraton Kauai Coconut Beach Resort

Hotels
Sheraton
8.6 (524 reviews)
650 Aleka Loop , Kapaa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent breakfast
Good amenities
Cons:
Pest control issues
WiFi and TV problems
Loud AC
Daily resort fee

Categories

Cleanliness
7.73
There were issues with pest control and housekeeping frequency that lowered the cleanliness perception.
Service
9.2
Staff was warm and friendly, and provided excellent service, enhancing the overall experience.
Location
9.24
The hotel has a central location with great views, adding to the appeal of the stay.
Room Quality
8.19
Room had a nice ocean view and balcony, but some wear was noted in the rooms.
Amenities
8.72
Hotel offered good amenities including bikes and breakfast, which were appreciated by guests.
Value for Money
8.18
Value was impacted by the daily resort fee and other charges, though amenities justified some of it.
Food and Beverage
8.73
Breakfast was excellent and well-received by guests, enhancing their overall experience.
Overall Experience
8.8
Overall stay was enjoyable with positive remarks about the hotel environment and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:54

Property Description

Beachfront Paradise

Luxurious Rooms with Spectacular Views
Indulge in the comfort of our rooms featuring private balconies, refrigerators, and coffee machines. Enjoy your favorite shows on the TV with cable channels and stay connected with free WiFi while soaking in breathtaking views.

Unmatched Leisure and Dining Experience
Immerse yourself in relaxation with free access to the outdoor pool, hot tub, and private beach area. Savor delectable cuisine at Moa Moa Hawaiian Fish House, Day Break Restaurant, and Luau Ka Hikina for an unforgettable dining experience.

Experience the best of Kauai with a stay at Sheraton Kauai Coconut Beach Resort. Book now and create lasting memories in paradise.

Important information:

Established restaurant pricing will apply for additional children. This special benefit is only available to guests at the Sheraton Kauai Coconut Beach Resort.

The breakfast rate is available for 2 guests ONLY. Breakfast is not available for all rates and is only for guests who book the breakfast included rate. Even though rooms have a maximum capacity of 4 guests, the breakfast rate is only redeemable for 2 guests.

The daily destination fee of 40 USD per night, plus tax will be added to your guest folio. Our expanded amenities & service package provides you with access to an array of deluxe comforts and includes:

Our expanded amenities & service package provides you with access to an array of deluxe comforts and includes:
- Complimentary Self-Parking
- Complimentary Beachside Yoga
- Business Center Services: computer access, printing & copying (up to $20.00, per stay)
- Local/Long Distance Call to the United States or Canada (up to $20.00, per stay)
- Complimentary Daily Rental of Beach Chairs, Sun Umbrellas & Coolers (based upon availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 524 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.8
V
Voyage09405529301 Family
6
Bathtub drain
Pros:

My stay would have been great except for the fact that my complaint to the front desk was never resolved. In fact I had to call 2 or 3 times to get someone to answer the phone. I even went down to the front desk to complain and my issue still did not get resolved. The only person that tried to assist me was Lissa.

2026-04-16 via Tripadvisor
R
Rosanna couple us
10
2026-04-16 via Nuitee
M
Matthew extended_group us
7
2026-04-14 via Nuitee
T
Thomas couple us
4
Very disappointed, I paid the same price for a room that was located in a construction zone that other people paid for o
Pros:

The staff at the crooked surf were great

Cons:

Our room was noisy due to the construction in the hallway right outside our room , the bathroom was dirty with someone else’s hair. The balcony was not big enough for two chairs. There were people using the pool and the chairs and the towels that were not guests of the resort.

2026-04-12 via Nuitee
B
Bobbi couple us
10
2026-04-07 via Nuitee
A
Ashley couple us
8
Loved the cruiser bikes!!
2026-04-07 via Nuitee
I
Ilia family_with_children us
9
2026-04-02 via Nuitee
S
S8840GHsandras Couples
10
Beautiful property.
Pros:

Property was beautiful inside and out. Convenient location. Beach front! Walking distance from market, Starbucks, fast food, Coconut Marketplace. Parking in the hotel was good, never struggled to find a spot. Easy to exit to main highway and easy to get to all the island spots--west, south and north. Clean beautiful pool and jacuzzi - we used it every day. Convenient guest laundry. Only downside, Restaurants were not superb, better meals were outside, especially for the price. Everything else was fantastic. We would stay here again. We wouldn't eat here again.

2026-03-30 via Tripadvisor
T
tkdb Family
8
Day Room Use!
Pros:

Booked a day pass at this hotel! We were able to check in at 10am and check out was 8pm! Pool was nice, service around the pool was quick. The room was spacious for our bags. Great space to rest and refresh before a midnight flight. I could see wear and tear around the hotel and some areas looked like they needed a little extra elbow grease to be cleaned. All and all was a good spot to hang before our flight.

2026-03-26 via Tripadvisor
J
jillmC3831KS Business
6
Bad rooms
Pros:

More like 0 stars for this stay. Have stayed here many times, never had a terrible room till today. Room 353 backs up to their new AC, noisy, open slider hot air comes in. They should not give this room to anyone. They should be embarrassed that they even use it for a room. I gave it a 3 because I’ve stayed here so many times and have always had a decent room. But if judged it by this stay alone it would be 0 stars. They weren’t even nice about changing the room, but they did give me a different room, better but not the standard for this business trip. This is not a corporate hotel, it’s a franchise, I am a platinum with Marriott. Bottom line make sure your room is no where near AC power plant…because that is what it is.

2026-03-25 via Tripadvisor
H
Hugues family_with_children fr
8
Bel hotel confortable
Pros:

Bel etablissement tres bien situe

Cons:

La baignoire car il faut enjamber pour se doucher.
Il faut refaire cela ,ne mettre qu une grande douche.

2026-03-25 via Nuitee
H
Hyoung Joon extended_group kr
8
2026-03-23 via Nuitee
R
rachida couple fr
1
Pas terrible du tout
Pros:

L'environnement très beau au bord de la mer en pleine nature (merci Kauai) mais on ne peut pas se baigner !

Cons:

Pas de valet en arrivant à l'hôtel pour nous aider avec les bagages.
La réceptionniste désagréable à la réception, n'a pas fait d'effort pour nous trouver une chambre de disponible alors que l'hôtel était loin d'être complet, j'ai fait intervenir le directeur général qui a trouvé une chambre en 5 min. Meubles vieux, bar de piscine triste à mourir, cocktail mauvais et petit déjeuner immonde tout est de mauvaise qualité. Accueil au petit déjeuner problématique avec l'hôtesse tous les matins (sur son portable ou absente)on la dérange ! tapis de la chambre sale. salle de bain excentrique, les toilettes sont collés au lavabo et à la douche, balcon minuscule impossible de s'y installer à 2. Climatisation défectueuse, 2 interventions. Ménage pas fait à 16h00. Pas de chausson, pas de peignoir. aucun étendoir pour maillot de bain (pas très malin pour un hôtel en bord de mer) ! Aucune attention pour notre anniversaire de mariage. Beaucoup trop cher pour 3 nuits (+plus de 1600 euros) Aucune attention apportée aux clients, un hlm à touriste. A fuir !!!!

2026-03-17 via Nuitee
L
leiannae2026 Family
10
THREE OUTSTANDING EMPLOYEES WORTH HONORING
Pros:

This is a beautiful resort and central to any part of the island you would like to visit or explore. We had 3 exceptional employees that really went over and beyond to make our stay so memorable. TANEIL, she works at the front desk and I cannot express enough how kind, warm, caring and aloha she was. Her spirit made us feel so welcomed, if you get a chance to stay at this resort, seek her out and your stay will be better for it. AIDEN, he works as one of the bartenders. He is such a genuine and kind person, even when he's busy he wants to see how your stay is, and if you are having a good time. I would recommended a Coconut Mai Tai! PATRICK, he works in the valet department. He is very knowledgeable about the island and gave amazing recommendations. Because of him we were able to experience places and taste food that we otherwise would never have know about. I highly recommend the management at this resort recognize these three employees TANEIL, AIDEN and PATRICK for their outstanding work, service, dedication and overall presence at this resort.

2026-03-15 via Tripadvisor
B
Brad couple us
7
Overall the resort was nice and accommodating
Pros:

The grounds and pool was very nice and we. enjoyed it alot.

Cons:

The room we stayed in need remodeling vinyl floor was peeling up.

2026-03-14 via Nuitee
G
Goh family_with_children ca
8
Good overall stay and enjoyed the amenities.
Pros:

Great location, easy access to the beach that is quite private. Options for dining and nearby to malls and sites. Lots of parking

Cons:

Some difficulty getting items that were requested in a timely manner. Even though I scheduled for room service at a specific time that worked with my schedule, the service came at a different time that we had to accommodate around.

2026-03-14 via Nuitee
R
Richandcas Couples London, England
8
A very pleasant stay
Pros:

We booked an ocean view room - we were given a lovely queen ocean view room on the third floor . We saw beautiful sunrises looking out over the unspoilt beach and natural reef.

The hotel was clean, is a little dated with lovely colleagues , call out to AG and Jeff in the pool bar and to Karen on the concierge desk. The location is perfect !

Breakfast was good and reasonably priced , the poolside bar served up some lovely meals and great Mai Tai’s as well as nightly entertainment. There is a little shopping mall selling souvenirs as well as an ABC store with all you might need in holiday as well as fresh hot food if you fancy a change, and a Safeway store the other way justa. Short walk to both.

The bedroom was large and had a comfortable bed. The aircon was a bit noisy but didn’t disturb our sleep .

The Luau show is well worth a visit , lovely food and a really well put together show which was informative and dun with some wonderful dance and brilliant vocals.

As I mentioned the hotel needs a fair amount of upgrades on the general condition of the hotel , the sea air certainly taking its toll on a lovey hotel.

The lighting of the torches of an evening is a lovely touch , reception on a arrival could not have been nicer …

2026-03-12 via Tripadvisor
J
Jordan couple hk
8
2026-03-12 via Nuitee
D
Debbie couple us
10
Fabulous stay at this beautiful resort. Staff were always welcoming.
Pros:

Very clean and staff were always welcoming

Cons:

N/A

2026-03-12 via Nuitee
I
IloveWDW2 Friends getaway Pratt, Kansas
10
Definitely would stay here again
Pros:

This was one of my favorite resorts on my latest trip to Hawaii. I loved this island, Kauai, and this resort was top notch. Had a room on an upper level that had a terrific view of the ocean. The hotel was clean, the beds were wonderful, water pressure was fantastic, and Wi-Fi was sufficient. Spend some time at the pool which was wonderful.

2026-03-05 via Tripadvisor