Sheraton Kauai Coconut Beach Resort

Hotels
Sheraton
8.6 (508 reviews)
650 Aleka Loop , Kapaa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent breakfast
Good amenities
Cons:
Pest control issues
WiFi and TV problems
Loud AC
Daily resort fee

Categories

Cleanliness
7.73
There were issues with pest control and housekeeping frequency that lowered the cleanliness perception.
Service
9.2
Staff was warm and friendly, and provided excellent service, enhancing the overall experience.
Location
9.24
The hotel has a central location with great views, adding to the appeal of the stay.
Room Quality
8.19
Room had a nice ocean view and balcony, but some wear was noted in the rooms.
Amenities
8.72
Hotel offered good amenities including bikes and breakfast, which were appreciated by guests.
Value for Money
8.18
Value was impacted by the daily resort fee and other charges, though amenities justified some of it.
Food and Beverage
8.73
Breakfast was excellent and well-received by guests, enhancing their overall experience.
Overall Experience
8.8
Overall stay was enjoyable with positive remarks about the hotel environment and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:54

Property Description

Beachfront Paradise

Luxurious Rooms with Spectacular Views
Indulge in the comfort of our rooms featuring private balconies, refrigerators, and coffee machines. Enjoy your favorite shows on the TV with cable channels and stay connected with free WiFi while soaking in breathtaking views.

Unmatched Leisure and Dining Experience
Immerse yourself in relaxation with free access to the outdoor pool, hot tub, and private beach area. Savor delectable cuisine at Moa Moa Hawaiian Fish House, Day Break Restaurant, and Luau Ka Hikina for an unforgettable dining experience.

Experience the best of Kauai with a stay at Sheraton Kauai Coconut Beach Resort. Book now and create lasting memories in paradise.

Important information:

Established restaurant pricing will apply for additional children. This special benefit is only available to guests at the Sheraton Kauai Coconut Beach Resort.

The breakfast rate is available for 2 guests ONLY. Breakfast is not available for all rates and is only for guests who book the breakfast included rate. Even though rooms have a maximum capacity of 4 guests, the breakfast rate is only redeemable for 2 guests.

The daily destination fee of 40 USD per night, plus tax will be added to your guest folio. Our expanded amenities & service package provides you with access to an array of deluxe comforts and includes:

Our expanded amenities & service package provides you with access to an array of deluxe comforts and includes:
- Complimentary Self-Parking
- Complimentary Beachside Yoga
- Business Center Services: computer access, printing & copying (up to $20.00, per stay)
- Local/Long Distance Call to the United States or Canada (up to $20.00, per stay)
- Complimentary Daily Rental of Beach Chairs, Sun Umbrellas & Coolers (based upon availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 508 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.8
P
PRIYANK couple us
9
2026-02-12 via Nuitee
M
Mary couple us
9
Very comfy stay with a great view!
Pros:

Very comfy pillows and beds and the view was great.

Cons:

TV did not work properly.. turned on and navigated to the menu but could not select a program and therefore could not watch anything.

2026-02-11 via Nuitee
K
Khwanjai couple us
2
The first time I ordered a fruit tray, it was very good. The second time there were old fruit.
Pros:

Location

Cons:

Not clean, I reserved a walk-in shower room and beach view but got a bathtub room and garden view.

2026-02-10 via Nuitee
S
Sheikh family_with_children us
9
Pros:

Location, facilities and amenities, staff

Cons:

Pillows could be better, housekeeping schedule could be better

2026-02-09 via Nuitee
R
R.Olesinski solo_traveller ch
7
Gute, ruhige Lage, Supermärkte, Restaurants und Geschäfte in fußläufiger Nähe
Pros:

Zimmer war für mich als alleinreisende groß genug, die Lage war Richtung Wailua und daher mit schönem Blick ins Grüne und aufs Meer und besonders ruhig-vom Pool abgewandt. Das Frühstück habe ich nicht genutzt, da der Buffetpreis (37 $) in keinem Verhältnis zu den angebotenen Speisen steht. Besonders gefallen haben mir die sehr freundliche und zuvorkommenden Art von Lissa an der Rezeption, die alles in ihrer Macht stehende möglich gemacht hat für mich. Ebenso Karen, die Concierge, die mit viel Liebe und Einsatz meine Touren vor Ort organisiert hat.

Cons:

Der Zimmerservice hat drei Tage lang den Boden nicht gereinigt, wodurch Sand- und Grasreste immer wieder unter den Füßen klebten. Außerdem hat der junge Mann vom Service eine Wasserflasche, die neben dem Bett stand, eigenhändig entsorgt. Auch kam er ohne anzuklopfen direkt ins Zimmer. Die Wasserflasche wurde mir von der Rezeption ersetzt und die Tür konnte ich mit einem Metallbalken zusätzlich verriegeln. Der Strand vorm Hotel ist nur bedingt zum Baden geeignet.

2026-02-09 via Nuitee
K
Kathy solo_traveller us
10
The room and the resort was very clean and matched the pictures online.
Pros:

The staff was very friendly and helpful. I booked a Luau on site and an Island group tour. I loved both of them!

Cons:

I thought the food menu as the bar was very limited. I would suggest an upgrade to add more appetizers such as guacamole and chips, and spinach artichoke dip and chips.

2026-01-25 via Nuitee
A
angieaN2327RQ Couples
10
Great location, clean, seals on the beach!
Pros:

Stayed here based on a friend’s recommendation and it exceeded expectations! Very clean and right on a beach. More than half the cost of the Grand Hyatt I was considering. This is also centrally located which is perfect for visiting both the north and south shores.

2026-01-22 via Tripadvisor
S
suzannehC2313FS Couples San Diego, California
6
Disappointed in “Ocean View”
Pros:

This properties fairly close to the airport, and situated on the beach, although you can’t swim or do any activities from here because of the rocks. I would say this is a solid three star resort. Property is definitely dated, Pool area is relatively small. Everything is expensive as it is all over Hawaii, so nothing new there. Bed was comfortable, bathroom was extremely small and room needs updating. We didn’t see any bugs as other reviewers have reported. Staff was generally very nice. Resort fees high for what you actually get.

My biggest complete with this resort was how they advertise their rooms. We upgraded for a “ocean view room“. What we got was a tiny peek-a-boo view from our room, which was toward the very front of the hotel and away from the ocean.

We booked a while ago and paid for the upgrade. When we went to ask about possibly transferring to a room with the better view, they told us they couldn’t do it. Be advised if you pay extra for this room this is what you might end up with. They could better to be accurate in their description and call it a partial view or something like that. Anyway, it didn’t set us off in the best frame of mind when we checked in. Wouldn’t stay again.

2026-01-22 via Tripadvisor
B
Beth family_with_children us
10
2026-01-22 via Nuitee
C
Christopher couple us
7
Great location but pricey.
Pros:

Location is great to travel to South and North shores. Beach right outside

Cons:

Expensive. Also, the bathrooms are extremely small. The toilet paper holder is inconvenient and needs to be repositioned.

2026-01-20 via Nuitee
K
Koua amy couple us
8
very relaxing esp with small kids. Family oriented.
Pros:

It was a good location. Closed to the airport and to main road. Easy access to the store and market. Overall, hotel is clean and well kept.

Cons:

nonething

2026-01-19 via Nuitee
B
Belinda family_with_children us
6
Great hotel; beautiful views; yummy breakfast buffet; not able to cool rooms adequately
Pros:

Great view, clean room, wonderful service at buffet breakfast; check out staff was professional and efficient

Cons:

Our room was humid and did not cool below 76 degrees; check in reception was not super professional or friendly.

2026-01-19 via Nuitee
S
Sileny couple cr
9
Agradable
Pros:

Comodidad.

Cons:

En el parqueo, las aves ensuciaron mi vehículo y avis me multó por eso.

2026-01-19 via Nuitee
G
Guido couple de
4
Nicht zu empfehlen.
Pros:

Das Sheraton hat eine zentrale Lage gleich am Meer. Leider war täglich z.T. heftiger Wind im Oktober.
Da der Eingangsbereich und alle weiteren Räume offen waren, zog es überall und so war es unangenehm irgendwo zu sitzen oder abends eine beleuchtete und gemütliche Sitzgelegenheit um z.B. ein Kartenspile zu spielen zu finden.
Da zu jedem Zimmer immer nur ein dreieckiger Balkon vorhanden war, kam leider auch dieser Bereich nicht in Frage, um gemütlich den Abend ausklingen zu lassen.
Die einzige Bar war die Poolbar im Außenbereich mit sehr einfachem Mobiliar und alles wurde in Plastik serviert. Nun stellen Sie sich mal einen guten Wein aus dem Plastikbecher vor!
Aus diesem Grund haben wir dann im Restaurant an einen Tisch Platz genommen, um dort einen Wein aus einem echten Glas zu trinken, wurden aber sehr fehement und unhöfflich fortgejagdt mit den worten, dies wäre eine Restaurant. Noch nie habe ich soviel Unhöfflichkeit in einem Hotel zu solch einem hohen Preis erleben müssen.
Hinter dem uns zugewiesenem Zimmer lag befand sich direkt die große Eismaschine und das führte dazu, das sie mehrmals pro Nacht sehr laut ansprang und ich trotz Ohrstöpseln nicht schlafen konnte.

Cons:

Mein Fazit: Mehr als unsensibel das Personal des Hotels und für Europäer völlig überteuert um dann schaflose Nächte zu haben und mit Plastikgeschirr versorgt zu werden.
Keine einzige gemütliche Sitzugelegenheit um den Abend ausklingen zu lassen!

2026-01-19 via Nuitee
J
Jarica couple us
9
Great Resort
Pros:

We loved how close it was to everything in town, and how the rooms were beach themed instead of a basic hotel, the pool area was amazing!

2026-01-19 via Nuitee
S
Steven-CK couple us
9
Great resort with everything you need.
Pros:

We liked the location of our room and the view was nice. The prepaid breakfast was perfect. That was a great value. Definitely will do it again. Food was good and the buffet was okay as well. Staff in the restaurant were super helpful and almost all were very friendly. Only one hostess was not as friendly. The view for the dining room was very nice and very pleasant. I like that they rent bicycles and they have a Tesla 3 you can also rent by the hour or the day if you need transportation. Many amenities and very family friendly.

Cons:

The amount of food you get for meals is a lot of food. I was never able to finish my plate. The shrimp and fish were a bit overcooked for my liking.

The housekeeping came very late in the afternoon. We are accustomed to morning service.

2026-01-17 via Nuitee
M
Macy couple us
9
2026-01-15 via Nuitee
J
jalbert family_with_children ca
10
Pros:

Très bel endroit, propre, paisible et relaxant.
Tout sur place pour passer de bons moments

Cons:

Un peu dispendieux côté prix car rien inclus

2026-01-09 via Nuitee
D
Daniel couple us
9
An excellent place to stay. Close to beaches, pools, fire pits, and food. Drives around the island are beautiful and wel
Pros:

Had a few food options available in close proximity, excellent location next to a beach, staff was wonderful. The location on the island was great! See we’re lucky to avoid being hit by the rain, and we even saw a seal on the beach with a short walk! Best to give them healthy space. Large creatures and all.

Cons:

The first time we were looking for food we thought we had to be seated. Turns out you could seat yourself. A nice surprise, a sign would have prevented the confusion the first night.

2026-01-08 via Nuitee
V
Voyage504947 Family
8
Nice pool, good housekeeping. Great but expensive coffee shop. Buffet breakfast was fair to medium, especially for $50!
Pros:

Beds were comfortable beds, However, Noisy halls, air conditioning, and plumbing! You could hear all night and day, showers, toilets, and anything and everything in the halls. Weather was not good, pool not warm enough for conditions, everyone in hot tub!

2026-01-06 via Tripadvisor