Garner Hotel Pigeon Forge Downtown by IHG

Hotels
•
Garner
7.9 (3694 reviews)
114 Pickel Street , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and neatness
Convenient location
Helpful staff
Cons:
Poor cleanliness
Inefficient management
Unpleasant amenities

Categories

Cleanliness
6.79
Many reviews mention cleanliness issues and a poorly maintained environment.
Service
9.26
General praise for staff being pleasant and helpful, despite some negative experiences.
Location
8.8
Conveient location was a common positive point, enhancing overall satisfaction.
Room Quality
7.75
Some rooms were described as beautiful but others had significant issues.
Amenities
7.78
Breakfast and other amenities received mixed reviews with improvement needed.
Value for Money
8.74
Several guests noted that despite flaws, overall value seemed fair for the price.
Food and Beverage
5.79
Breakfast quality was frequently criticized throughout multiple reviews.
Overall Experience
8.26
Mixed reviews overall, with some guests expressing a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Convenient Location
Situated just off Highway 321, Hotel LeBlanc Best Western Signature Collection is a mere 3-minute stroll from Pigeon Forge Factory Outlet Mall and a short 5.4 km drive from the renowned Dollywood theme park.

Comfortable Accommodations
Each room at the hotel near the Convention Center comes equipped with a microwave, small refrigerator, and tea/coffee-making facilities. Guests can also enjoy free WiFi, a flat-screen cable TV, and complimentary toiletries during their stay.

Nearby Attractions
Within close proximity to popular attractions like Dolly Parton's Stampede, the Titanic Museum, and Miracle Theatre, guests at Hotel LeBlanc have easy access to entertainment options. Plus, the convenience of being just a 10-minute drive from Dollywood adds to the appeal.

Book your stay at Hotel LeBlanc Best Western Signature Collection now to experience comfort and convenience at its finest!

Important information:

Please note that housekeeping is currently unavailable during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 3694 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 8.26
J
Jerry • couple • us
10
Everything was clean and comfortable!!
Pros:

Clean

Cons:

Nothing

2026-08-07 • via Nuitee
Y
Ylenia Zampaglione • solo_traveller • it
4
2026-08-07 • via Nuitee
Y
Ylenia Zampaglione • solo_traveller • it
4
Mah
Pros:

La hall

Cons:

Lo staff non risponde ne alle chiamate ne ai messaggi quindi se hai comandi da fare non è possibile comunicare
Stanze piccole , vecchie puzza di muffa
Non ci ritornerei

2026-08-07 • via Nuitee
T
Tracy • couple • us
7
Ok but probably won't be back due to tightness and small restroom
Pros:

Location and price

Cons:

Small reatroom and no room to get ready as far as make up. The sink was oddly right next to the entry door and very small counter. Toilet and shower were tight.

2026-08-06 • via Nuitee
J
Jeremy • couple • us
7
2026-08-06 • via Nuitee
J
Jared • solo_traveller • us
9
2026-08-03 • via Nuitee
재영 • family_with_children • us
10
Pros:

good

2026-08-03 • via Nuitee
S
Sydney • couple • us
10
2026-08-02 • via Nuitee
E
Edward • couple • us
8
Quiet and easy access to everything
Pros:

Was better than expected.everything tasted good.

Cons:

All was ok

2026-07-25 • via Nuitee
M
Madison • couple • us
10
2026-07-25 • via Nuitee
M
Melony • couple • us
10
Wonderful.
Pros:

Everything

2026-07-24 • via Nuitee
G
gaylord • solo_traveller • us
9
2026-07-24 • via Nuitee
D
Darius • family_with_children • us
10
2026-07-23 • via Nuitee
R
Raynelle • extended_group • us
7
It’s was okay for what we needed and the price was great
Pros:

Clean and friendly staff

Cons:

Bathrooms were very small and limited breakfast options

2026-07-21 • via Nuitee
A
Andrew • family_with_children • us
9
2026-07-20 • via Nuitee
S
Sexton • family_with_children • us
8
2026-07-19 • via Nuitee
L
Linh • couple • us
5
2026-07-18 • via Nuitee
K
Kimberly • solo_traveller • us
9
I would stay again
Pros:

Breakfast was good, after 1am the hotel is quiet. Great staff, comfortable beds. Clean, well stocked, knowledgeable!

Cons:

The internet was awful.it was out more than it worked. Didn't work at all at night the week I was there.

2026-07-16 • via Nuitee
A
Andy • family_with_children • cn
9
Fantastic. Will stay again if we visit Pigeon Forge again.
Pros:

We enjoyed it all, but the breakfast really stood out.

2026-07-16 • via Nuitee
S
Susanne • family_with_children • us
10
Highly recommend this hotel!
Pros:

Loved this property. Great location, staff, and price!!

Cons:

Nothing. We loved it all!

2026-07-16 • via Nuitee