Garner Hotel Pigeon Forge Downtown by IHG

Hotels
•
Garner
7.9 (3632 reviews)
114 Pickel Street , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and neatness
Convenient location
Helpful staff
Cons:
Poor cleanliness
Inefficient management
Unpleasant amenities

Categories

Cleanliness
6.79
Many reviews mention cleanliness issues and a poorly maintained environment.
Service
9.26
General praise for staff being pleasant and helpful, despite some negative experiences.
Location
8.8
Conveient location was a common positive point, enhancing overall satisfaction.
Room Quality
7.75
Some rooms were described as beautiful but others had significant issues.
Amenities
7.78
Breakfast and other amenities received mixed reviews with improvement needed.
Value for Money
8.74
Several guests noted that despite flaws, overall value seemed fair for the price.
Food and Beverage
5.79
Breakfast quality was frequently criticized throughout multiple reviews.
Overall Experience
8.26
Mixed reviews overall, with some guests expressing a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Convenient Location
Situated just off Highway 321, Hotel LeBlanc Best Western Signature Collection is a mere 3-minute stroll from Pigeon Forge Factory Outlet Mall and a short 5.4 km drive from the renowned Dollywood theme park.

Comfortable Accommodations
Each room at the hotel near the Convention Center comes equipped with a microwave, small refrigerator, and tea/coffee-making facilities. Guests can also enjoy free WiFi, a flat-screen cable TV, and complimentary toiletries during their stay.

Nearby Attractions
Within close proximity to popular attractions like Dolly Parton's Stampede, the Titanic Museum, and Miracle Theatre, guests at Hotel LeBlanc have easy access to entertainment options. Plus, the convenience of being just a 10-minute drive from Dollywood adds to the appeal.

Book your stay at Hotel LeBlanc Best Western Signature Collection now to experience comfort and convenience at its finest!

Important information:

Please note that housekeeping is currently unavailable during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 3632 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 8.26
A
Ambrosius • couple • us
8
2026-01-22 • via Nuitee
J
Jennifer • family_with_children • us
8
Our stay was very pleasant
Pros:

Breakfast was excellent 👌

Cons:

I struggled with the TV.

2026-01-20 • via Nuitee
J
Jamel • couple • us
8
2026-01-20 • via Nuitee
B
Bridgett • couple • us
9
Clean, beds were comfortable
Pros:

Great location. Great price

Cons:

Bathroom is kinda small.

2026-01-20 • via Nuitee
C
Cardenas • family_with_children • ve
10
2026-01-19 • via Nuitee
C
Christie • couple • us
10
2026-01-19 • via Nuitee
C
Christie • couple • us
10
2026-01-19 • via Nuitee
J
James • couple • us
5
It was ok it would have been nice to have a tv for entertainment in room
Pros:

Location

Cons:

Tv didn’t work

2026-01-19 • via Nuitee
C
Christine • family_with_children • us
8
2026-01-19 • via Nuitee
B
Brad • couple • us
10
2026-01-19 • via Nuitee
E
Eric • family_with_children • us
10
Great stay and good value
Pros:

Clean room

Cons:

Nothing

2026-01-19 • via Nuitee
T
Teresa • family_with_children • us
7
Great Value but could use a little sprucing up.
Pros:

The breakfast was good and nice that there is coffee service 24 hours.

Cons:

The bed linens need to be replaced, found stains. The snacks for purchase are cash only which is not accommodating at all.

2026-01-19 • via Nuitee
V
valeta • family_with_children • us
4
Cons:

Room wasn’t cleaned daily and beds were thrown together notably. The sheets were found dirty and never changed. Very disappointing.

2026-01-19 • via Nuitee
J
Janie • couple • us
10
Very pleasant atmosphere and wonderful staff.
Pros:

Neat, clean, and convenient

2026-01-19 • via Nuitee
R
Robin • family_with_children • us
8
2026-01-19 • via Nuitee
J
Jissell • family_with_children • us
8
Nice and quiet hotel, close to everything for a great price
Pros:

The staff was so nice and polite! We loved the coffee machine. It's so delicious!! The coffee creamer machine was wonderful as well! Breakfast was great.

Cons:

Perhaps switch up the breakfast menu throughout the week for variety.

2026-01-19 • via Nuitee
C
Cindy • family_with_children • us
10
Nice place to lye my head
Pros:

Room was clean did smell a bit musty upon arrival

Cons:

The sign said breakfast 6-10, they cleaned, put up chairs and shut the doors at 930. Not fair to traveler who slept in and expected to get some breakfast before 10. No late check out available

2026-01-19 • via Nuitee
A
Arely • couple • us
10
Pros:

Excelente

2026-01-19 • via Nuitee
S
Shonda • family_with_children • us
10
2026-01-19 • via Nuitee
G
Gerald • couple • us
7
2026-01-19 • via Nuitee