Sonesta ES Suites New Orleans Convention Center

Hotels
•
Sonesta ES Suites
8.2 (2904 reviews)
345 Saint Joseph Street , New Orleans , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Location convenience
Good breakfast
Cons:
Dirty rooms
Rude service on occasion
Outdated facilities

Categories

Cleanliness
7.03
Several comments indicated dirty rooms and musty smells, negatively impacting cleanliness.
Service
9
Generally friendly staff, although some reports of poor attitudes from certain employees.
Location
9.54
The location received positive mentions, particularly its convenience.
Room Quality
7.49
Reports of outdated decor, carpet smells, and issues with plumbing affected room quality.
Amenities
8.02
Amenities such as breakfast and basketball/tennis courts mentioned positively, but overall satisfaction lower.
Value for Money
6.98
Comments on high pricing for the perceived low quality suggest poor value for money.
Food and Beverage
9.53
Breakfast was generally well-regarded with no negative feedback.
Overall Experience
8
Overall experiences varied, with some factors detracting from an otherwise decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:44

Property Description

Luxurious Amenities
Sonesta ES Suites New Orleans Convention Center offers a range of upscale amenities including a tennis court, fitness centre, and barbecue facilities. Guests can also enjoy the outdoor pool and 24-hour front desk service for added convenience.

Comfortable Accommodations
The hotel's units feature modern furnishings with a seating area, flat-screen TV, and some rooms even come with a fully equipped kitchen. Each room includes a private bathroom with complimentary toiletries and a hair dryer for a comfortable stay.

Convenient Location
Located in the vibrant Arts-Warehouse District, the hotel is just a short distance from popular attractions like the Morial Convention Center and Bourbon Street. With Caesars Superdome and the airport nearby, Sonesta ES Suites offers both leisure and business travelers a prime location to explore the city.

Experience luxury and convenience at Sonesta ES Suites New Orleans Convention Center.

Important information:

- Sonesta Hotels are now allowing pets. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2904 reviews
Cleanliness: 7.03
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 9.53
Overall Experience: 8
D
Debra • couple • us
10
2026-10-14 • via Nuitee
S
sue • couple • gb
10
Very comfortable and convenient
Pros:

Great place all round

Cons:

Breakfast was included but limited

2026-10-12 • via Nuitee
K
Keiara • solo_traveller • us
1
Nasty
2026-10-11 • via Nuitee
T
Thayne • family_with_children • us
9
It was enjoyable
Pros:

It was good. Staff was nice

2026-10-11 • via Nuitee
K
Kimoni • couple • us
7
Pros:

Location, courtyard

Cons:

Needs to be updated, showers look gross, so much space in rooms with no king beds

2026-10-10 • via Nuitee
E
Ed Herbert • solo_traveller • us
8
Good value, good location.
Pros:

Good breakfast included. Good value.
Minimal service, but that is expected for the price range.

2026-10-09 • via Nuitee
S
Spruell • solo_traveller • us
1
2026-10-09 • via Nuitee
L
Lea • couple • de
7
Pros:

Spacious room, decent breakfast selection, good location

Cons:

Breakfast is served on single use plates, cutlery, cups etc. It’s such a shame and so easy to fix

2026-10-09 • via Nuitee
B
Bernardocampillo • couple • es
9
2026-10-09 • via Nuitee
A
Anthony • couple • us
9
2026-10-08 • via Nuitee
C
Corielle • couple • us
10
2026-10-08 • via Nuitee
M
Moore • solo_traveller • us
9
Pros:

I loved the hospitality by the staff and the comfortable and nice rooms. Also the breakfast was good

Cons:

Don't really y have any complaints

2026-10-08 • via Nuitee
P
Paula • couple • us
8
Wasn’t as nice as we thought it would be and parking was expensive
Pros:

Clean

Cons:

Too close to the street people.

2026-10-08 • via Nuitee
C
Charles • solo_traveller • us
7
Pros:

Room , footage.

Cons:

Foldout

2026-10-08 • via Nuitee
H
Hodges • solo_traveller • us
8
2026-10-07 • via Nuitee
R
RogerEsDelRojo • couple • ar
9
2026-10-07 • via Nuitee
N
nydia • solo_traveller • us
10
Pros:

Very quiet location, easy check in, pool was clean.

2026-10-07 • via Nuitee
Y
Yasmine • family_with_children • us
10
2026-09-19 • via Nuitee
A
Andrea • family_with_children • us
2
Not happy with our stay- just location was good and false reviews
Pros:

Size

Cons:

Everything. Smelled bad, dirty carpets, dirty bathrooms, and dirty couch. Gross, loud, so uncomfortable

2026-09-18 • via Nuitee
S
Shawna • couple • us
10
They made us feel special and our vacation was fantastic!
Pros:

It’s an older property that has been well taken care of. The staff was extremely helpful and hospitable!
He layout of the suite was perfect and I will definitely stay here again!

Cons:

If you want to walk to the French Quarter/ stay in the French Quarter. If you want a nice quiet place to stay and then drive or get a ride to the French Quarter stay here!

2026-09-18 • via Nuitee