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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Heated pool
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Outdoor furniture
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Pet bowls
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Amenities
Sonesta ES Suites New Orleans Convention Center offers a range of upscale amenities including a tennis court, fitness centre, and barbecue facilities. Guests can also enjoy the outdoor pool and 24-hour front desk service for added convenience.
Comfortable Accommodations
The hotel's units feature modern furnishings with a seating area, flat-screen TV, and some rooms even come with a fully equipped kitchen. Each room includes a private bathroom with complimentary toiletries and a hair dryer for a comfortable stay.
Convenient Location
Located in the vibrant Arts-Warehouse District, the hotel is just a short distance from popular attractions like the Morial Convention Center and Bourbon Street. With Caesars Superdome and the airport nearby, Sonesta ES Suites offers both leisure and business travelers a prime location to explore the city.
Experience luxury and convenience at Sonesta ES Suites New Orleans Convention Center.
- Sonesta Hotels are now allowing pets. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 45 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The staff was very courteous and the breakfast was awesome.
The fact you have to pay a deposit ontop of the cost of your room.
The place was nice and Clean and we was asked to pay £250 dollars as a holding fee but I didn't get my $250 dollars back
The fact that I wasn't refunded my $250 dollars
I like the location and overall the room and stay was fantastic!
There was really nothing not to like!
Central location
The parking
Valoro la ubicación y la almohada
La atención al cliente deficiente, mucho ruido en altas horas de la noche, el olor de la habitación era de cigarro, el desayuno se acabò y no repusieron aún cuando estaba en la ventana de comida, estaba desordenado, tuvimos que llamar 3 veces a la recepción, fue una decepción en relación precio/calidad, no lo recomiendo.
Staff
Parking
Everything was great for our stay. It was a great location for us as we were visiting the WW 2 Museum. All of the staff were friendly & accommodating.
The location was perfect for staying before cruise. They breakfast was good.
The dirty air ventilation vent.
Location and breakfast included!
Smell on the 2nd floor and toilet didn’t flush good!
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