Best Western University Inn

Hotels
•
Best Western
7.9 (387 reviews)
1503 North 12th Street , Murray , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Ideal location
Cons:
Noise from traffic
Inconsistent service
Maintenance issues

Categories

Cleanliness
7.23
Some reviews noted cleanliness positively, but concerns about maintenance and issues with smell impacted sentiment.
Service
8.7
Front desk staff were praised for their helpfulness, although some reviews indicated issues with staff competence.
Location
8.74
Many reviews appreciated the location as ideal for their needs.
Room Quality
7.69
Rooms were noted as modern and clean, but there were complaints about mattresses and noise.
Amenities
8.22
Breakfast received positive feedback, though there were some complaints regarding limited options.
Value for Money
6.68
Reviews indicated that guests did not find the hotel worth the price due to various issues.
Food and Beverage
8.23
Breakfast was highlighted as a strong point, with many enjoying the variety.
Overall Experience
7.7
Overall stays were generally positive, though some guests encountered significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:28

Property Description

Convenient Location
Best Western University Inn is ideally situated in Murray, just a stone's throw away from popular attractions like Roy Stewart Stadium and CFSB Center. With a prime location near Murray State College, our hotel is the perfect choice for both leisure and business travelers.

Modern Amenities
Enjoy a refreshing dip in our outdoor pool or break a sweat in the well-equipped fitness centre during your stay. Start your day right with a complimentary breakfast and stay connected with our free Wi-Fi access. Our rooms are designed for your comfort, featuring air conditioning, cable TV, and convenient extras like a desk and ironing facilities.

Exceptional Services
Our 24-hour front desk is always ready to assist you, and we offer additional conveniences such as meeting facilities, luggage storage, and complimentary parking. Book your stay at Best Western University Inn now for a memorable and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 387 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.23
Overall Experience: 7.7
M
Michael • family_with_children • us
7
Great location if your are on campus at MSU. Clean facility, friendly staff, but low budget.
Pros:

Great location. The facility was really clean and the staff was friendly and helpful

Cons:

Facility is a low budget hotel with outside access to rooms. Bathrooms were very low budget. I'm over 6 feet tall and the shower head hit me almost in my stomach. For what I paid, I expected better facilities.

2026-04-22 • via Nuitee
S
Shelley • solo_traveller • us
5
I might stay here again if I had to. I’d probably stay somewhere cheaper.
Pros:

It was convenient.

Cons:

It was noisy.

2026-04-22 • via Nuitee
C
Catherine • couple • us
7
Pros:

Never ate breakfast. My husband did. Love the location. Close to everything Murray State.

Cons:

Lobby bathrooms were out of toilet paper a nd that area wasn't as clean as the rooms.

2026-04-19 • via Nuitee
R
rick • solo_traveller • us
5
Pros:

Price. Location. Staff

Cons:

Spider. Shower floor slick and slicker. Front door completely open at base(floor,)

2026-04-19 • via Nuitee
S
Song • couple • us
7
2026-04-03 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

The room were clean, pet friendly, no smells, area felt safe and comfortable Good breakfast. I stayed with my dogs so didn't expect it to be as clean as it was. Pleasantly surprised

Cons:

Beds were a little hard, ac unit is noisy

2026-03-26 • via Nuitee
N
Nancy • couple • us
10
We were a last minute stay at this location. It was clean reasonably priced and staff was super friendly. We enjoyed a g
Pros:

Location

2026-03-26 • via Nuitee
N
Neeltje • couple • us
7
2026-03-16 • via Nuitee
C
Cooper • family_with_children • us
10
2026-01-29 • via Nuitee
S
Stephen • couple • us
10
2026-01-21 • via Nuitee
L
Lorraine • extended_group • us
10
2026-01-20 • via Nuitee
K
Kenneth • couple • us
7
Satisfied
Cons:

Heater was a dinasaur

2026-01-20 • via Nuitee
L
Laura • couple • us
8
2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
10
Will definitely stay again!
Pros:

Clean, Great staff, Great breakfast

Cons:

I liked everything

2026-01-19 • via Nuitee
R
rrr • family_with_children • jp
10
2026-01-10 • via Nuitee
A
Allison • family_with_children • us
6
Pros:

The decor has been renovated, but the heater and air units hadn't been. It would have been nice.

Cons:

It was a cold night and the heater took at least 15mins to begin to get warm to heat the room.

2026-01-09 • via Nuitee
M
Melinda • couple • us
7
2025-12-16 • via Nuitee
S
Scott • family_with_children • us
9
Pros:

Breakfast was quite good with lots of items to pick from. Front desk was very helpful as well.

Cons:

-

2025-12-15 • via Nuitee
S
Scott • family_with_children • us
9
Pros:

Breakfast was quite good with lots of items to pick from. Front desk was very helpful as well.

Cons:

The weather!! Too cold!! Lol

2025-12-15 • via Nuitee
S
Serrao • family_with_children • it
6
2025-12-15 • via Nuitee