Red Roof Inn & Suites Thomasville

Hotels
Red Roof Inn
4.9 (267 reviews)
14866 US Highway 19 South , Thomasville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Some positive atmosphere in certain areas
Cons:
Dirty rooms
Poor hygiene
Unpleasant smell

Categories

Cleanliness
2.65
Numerous reports of dirty rooms, unclean linens, and horrible odors throughout.
Service
7.15
Some positive notes on staff friendliness despite overall poor management.
Location
7.15
Noted as poor atmosphere with issues outside but some guests felt it was manageable.
Room Quality
3.15
Rooms described as dirty with numerous maintenance issues.
Amenities
3.15
Amenities not functioning or missing; significant complaints about cleanliness.
Value for Money
6.15
Poor experience does not justify pricing.
Food and Beverage
6.15
No specific mentions; considered average based on overall atmosphere.
Overall Experience
3.65
Guests expressed extreme dissatisfaction and frustrations regarding their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:40

Property Description

Comfortable Rooms with Free WiFi
Experience a relaxing stay in our air-conditioned rooms equipped with free WiFi, a desk, and a flat-screen TV.

Seasonal Outdoor Pool
Take a refreshing dip in our seasonal outdoor swimming pool, perfect for unwinding after a long day of travel.

Convenient 24-Hour Front Desk
Our friendly and knowledgeable staff are available around the clock to assist you with any information or requests during your stay.

Book your relaxing stay at Red Roof Inn & Suites Thomasville today and make unforgettable memories.

Important information:

Guests aged 18 years with a military ID only can check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

4.9
Based on 267 reviews
Cleanliness: 2.65
Service: 7.15
Location: 7.15
Room Quality: 3.15
Amenities: 3.15
Value for Money: 6.15
Food and Beverage: 6.15
Overall Experience: 3.65
C
cranford solo_traveller us
4
Pros:

In town near restaurant and shopping

Cons:

Dirty floors only 2 towels and we stayed 4 nights

2026-07-06 via Nuitee
R
ROBIN family_with_children us
10
Excellent place
2026-07-01 via Nuitee
M
Martinez solo_traveller us
6
It was an alright stay..
Pros:

Nice clean room.

Cons:

No water in pool..no ice machine working

2026-06-29 via Nuitee
H
Hayleigh couple us
1
2026-06-10 via Nuitee
J
jo couple us
1
rip off
2026-06-05 via Nuitee
D
Delana couple us
3
Room fine. Staff was a hit or miss. AC went out and I had to go to different hotel for one night. TV didn’t work last
Pros:

Room updated. Bed comfortable

Cons:

Some bad actors staying in hotel and on premesis. One guy walking around with saw. One mental health pt followed me one night with a stick. Hotel charged my card again even though I paid booking prior to stay.

2026-05-18 via Nuitee
S
Stephen extended_group us
1
Not good
Pros:

The doors locked like they should

Cons:

The rooms didn’t look like the pictures the bed was like a rock and there was sand on the floors

2026-05-10 via Nuitee
O
Olivia family_with_children us
10
Exceptional place, modern.
Pros:

Exceptional location, the room was large and modern, highly clean, definitely a good place to stay.

Cons:

The sink was not working.

2026-05-04 via Nuitee
J
Jerome solo_traveller us
5
It worked for what I needed
Pros:

The price was good.

Cons:

No soap in the bathroom. The towels were old and looked like they had been used a lot. The floor was sticky

2026-04-30 via Nuitee
H
Hunt solo_traveller us
6
2026-04-23 via Nuitee
D
Donna couple us
2
Very bad
Pros:

Big space in the room

Cons:

They didn't serve breakfast in this hotel..false advertising
No wash rags or towels in the rooms
Tub's wouldn't drain
Homeless people hanging around the front door exit

2026-04-20 via Nuitee
J
Jason couple us
4
2026-04-10 via Nuitee
R
Rashad solo_traveller us
8
Everybody was cool down to earth easy to work with especially the night staff they are completely on top of it I really
Pros:

Let me park anywhere I wanted , Nobody didn’t have a pacific parking spot even if my car was broken down they still let me park it the way I need to get it fixed or however worse

I did not appreciate the lady and her child that worked there on dayshift talking about that. I were in the way and blocking people from backing out for moving around my vehicle safely. Me versus The construction workers that come there with their trailers and take up a parking spot or backing up safely into a spot. Nobody did not complain to them.

But before my last day, someone complained about me being in everybody’s way, and I went down there to see what the issue was. Nobody did didn’t come to tell me until the lady that told on me was concerned about her daughter that was kicking her ball in the middle of the parking lot where the car park at

And no type of harms way my vehicle is in the way of harming the child and it was completely shut off so that was my only complaint and also when I booked for my room. I asked for a king bed. I did not get it because the system had a fault or something, and it did not give me the King room that I asked for and paid for so I had to suffer with the two twin beds and small tv I asked them to switch the room, but it was already noticed to me that I was given the key card. I hope they figure that out on the booking app or however.

Cons:

The only concern was the Wi-Fi and Internet was weak. Everything else is fine and acceptable. The Wi-Fi needs a real major boost or more invest investment into it. I will be coming back, but can we please fix the Wi-Fi and the signal around the whole hotel I cannot play my game or get online with my tablet unless I stayed in a pacific area of the room and that did not last too long I had to use my Wi-Fi hotspot data

2026-04-08 via Nuitee
T
Tremaine couple us
2
2026-04-03 via Nuitee
D
Danielle couple us
4
You get what you pay for.
Pros:

The convenience to the highway.

Cons:

Unhoused persons sitting out front the main lobby. Mangy cats eating on liter/trash in the parking lot. Stained bedspread and sheets. Literally had one sheet set that appeared to come from the dollar store. Holes in the bathroom door that didn’t shut.

2026-03-30 via Nuitee
W
Williams solo_traveller us
10
2026-03-26 via Nuitee
S
Smith couple us
10
2026-03-22 via Nuitee
W
Williams solo_traveller us
9
2026-03-20 via Nuitee
T
Tanise solo_traveller br
8
2026-03-19 via Nuitee
A
Amanda solo_traveller us
8
2026-03-08 via Nuitee