Astoria North Extended Stay

Dirty rooms rooms stink dirty towels would not stay again

Mold in shower and on lamp shade. Carpet was dirty and severely stained

Very clean and quiet. Awesome staff!

Staff was friendly and everything was clean. Several restaurants around the property.

It was disgusting it reeked of cigarettes.

close to where I was working

I recently stayed at what can only be described as one of the worst hotels I have ever encountered. While the staff was friendly, their warmth couldn't mask the many issues plaguing this establishment. From the moment I walked in, it was clear that the hotel was in a state of neglect.

My room had stains on the walls, filthy carpets, and unclean lampshades. The mirrors were smudged, and even the bathroom hardware showed signs of wear and tear. It was disheartening to see such a lack of cleanliness throughout the hotel. To make matters worse, the place was infested with roaches, which made my stay even more uncomfortable.

The noise from neighboring guests added to the disturbances. At 5:55 A.M. on my first morning, dogs in room 28 began to whine incessantly, missing their owners. Their cries went on for three hours, preventing any chance of returning to sleep. When I approached the manager, he assured me he would address the issue.

The following night, my key card stopped working. Each time I left my room, I had to return to the front desk for assistance, which was incredibly frustrating. Just when I hoped to rest, I was again awoken at 5:55 A.M. by barking dogs.

While the receptionist acknowledged the manager should have handled these issues, he could only offer me another hot room for the remaining hour before checkout. Overall, my experience was disastrous, and I advise others to explore different accommodations. This hotel doesn't deserve your business.

check-in was easy. Walked in room and saw multiple roaches. Went back down to front desk, explained situation. Issued a refund with no question and left.

Sent me to another hotel didn't have a room available after it was reserved no wifi after told they had it rooms small and stunk

Parking was an issue

Another great stay at the Astoria North Hotel while preparing for the grand opening of Caesar’s Virginia.

When arriving to check in waited approximately 40 mins for someone to arrive at the front desk to check me in…rooms were disgusting bugs on ceilings, roaches in the bathroom, beds had stains and burns marks on sheets and comforters, floors where nasty and dirty, walls had what appeared to be tobacco spit on them, room was supposed to be non smoking but smelt like it had just been smoked in and the was yelling and screaming and threats being made for hours right outside my door felt very very unsafe…will
Never stay here again.

I was locked out of my room by the hotel staff. They claim that I checked out after one night when I had two nights of stay. They took all my belongings out of the room and placed them in an unknown area on the property. I had to argue and prove to the front counter that I had booked two nights through Expedia and he still could not find it on his computer. He eventually found my belongings and acted like he was letting me stay one night for free when I paid for two. There is no place to complain about this hotel other than on here do not stay there

Initial room the key whole covering was missing so i asked for a different room, other option was infested with bugs, hair and blood stains on the sheets... I immediately got a refund in which the cashier didnt seem surprised at... Room smelt like urine n i would not advise this place unless youre smoking drugs or selling your body(for drugs)

DIRTY AND NASTY

The room just nasty nothing but roaches and bedbugs.. never again

I did not actually stay here. I reserved a room online not knowing the condition of the hotel. When I arrived, I noticed that the exterior of the hotel did not look clean or well maintained, and there was a wrecked vehicle sitting in one of the parking spaces nearest the office. While checking in, I asked the employee a question, but she was unable to answer it for me. When I went to my room, I immediately saw a cockroach sitting on the bathtub, noticed numerous maintenance issues that had been left without attention, and could smell a terrible smell. I would not have felt safe staying there and I immediately left.

I should have known better for the price. The positives: Room was clean, sheets and towels were clean, had hot water, staff was helpful and respectful. Negatives: The room was a dump, broken, stained, missing lampshades, missing light bulbs in lamps, bugs in the room, shower curtain all stained and gross, tub all stained and dirty, no room service, reserved a room with two beds and when arrived told there were none left, everything in the room was either broken or worn out. room key didn't work, one set of towels for two people. With weekly/monthly room rentals felt like I was in subsidized housing. Took all my property with me when I left for the day for fear it wouldn't be there when I returned. Buyer beware-you are getting a room with a bed and hot water but little else.

Extremely dirty, bedbugs and curtains that don't provide privacy. Sheets are stained with urine and body fluids. When requested clean ones was told by house keeping that there is only 1 set of linens for each room in facility. Had to buy my own bedding and clean the room as I had payed for 1 week upfront.The room looked as if there was a ride the curtains were caked with dirt and torn, and the top lock was broken off.When asked if they would replace curtains/lock they stated they don't provide locks anymore as they are ineffective and put up some curtains that revealed the entire lower half of the window. Asked again to provide privacy they put up curtains that didn't cover the left corner of the window. On the last day there found a huge bedbug. Told front office and showed them and only response was oh sorry.

Could not control temp in room, no hot water, couldn't shower handle broken. I could go on but choose to stop here