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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Heated pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
Review Highlights
Categories
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Property Description
Oceanfront Location with Premium Amenities
Luxurious Rooms with Balconies
Experience the ultimate beach getaway at Double Tree by Hilton Virginia Beach Oceanfront South. Enjoy stunning ocean views from your private balcony and unwind in rooms featuring plush bedding and modern amenities.
Dining and Entertainment Options
Savor delicious seafood dishes at Mahi Mah’s Restaurant, located on-site, while enjoying live entertainment on the boardwalk stage. Indulge in a culinary experience like no other during your stay.
Relaxation and Recreation
Take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness centre. With a range of leisure facilities, including a 24-hour reception, your comfort and enjoyment are guaranteed.
Book now and make unforgettable memories at our oceanfront oasis in Virginia Beach!
Please note, you must be at least 21 years of age to check-in at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.
Location
Guest Reviews
Great service great reception. Great stay
Nothing
Clean, easy check in.
Noise! Front loaders started at 7 am!! Beep beep beep beep beep beep beep… we came for a concert and really wanted to sleep in.. DIDNT HAPPEN! 😢😳
The location was perfect, right on the beach and boardwalk, which made everything super convenient. My kids absolutely loved the indoor pool, and the on-site restaurant was amazing, even though it was a bit pricey. There were also plenty of shops nearby, so everything we needed was within walking distance. Overall, it made for a really nice and easy family weekend getaway.
Staff checked me in and mistakenly gave me a key to an occupied room. When I entered, I walked in on guests who were already inside relaxing. Extremely uncomfortable and unacceptable situation.
To make matters worse, on our final night, the hotel checked us out without notice and attempted to resell our room. I realized something was wrong when the TV and Wi-Fi suddenly disconnected, and shortly after, someone tried to enter our room using a key. I was traveling with my two toddlers, and instead of resolving the issue professionally, the manager acted as if they were doing me a favor by “allowing” us to stay claiming we were a no-show, even though we had already checked in and paid the previous day. This was especially frustrating considering the same manager had reassigned us to that room after the initial incident and even offered a “complimentary” night, which was bs since the stay had already been paid for. I stood there 45 mins in my pajamas for him to call other managers asking what to do.
Additionally, beach access points were closed, forcing us to walk around the building to reach the beach, which was very inconvenient with small children.
Overall, the experience was disorganized, stressful, and poorly handled from start to finish.
Service top point
Nothing to say
I love Mahi resteraunt. So it was nice to stay in the same hotel. I prefer this side of the beach versus the higher up (17th on up). It is quieter.
Nicole was an amazing hostess. She was so funny and very nice. Always making sure we had what we needed.
Not having a microwave in my room. And a very tiny refrigerator, especially for the cost of the room.
Super Clean & staff was polite & helpful
Hotel smelled sooo good & fresh
My room was exactly like the pictures which is a plus
Elevators small
That it was close to the boardwalk and beach
My family and I usually come here for our annual Virginia Beach trip and I feel like this place has gone down. Staff wasn't really accommodating and for the price this place just isint what it used to be. Hotel needs updating and good have been cleaner.
The place smelled clean and was visually clean.
The extra charge for parking. That is such a petty charge. 99% of people going to VB are driving. The person checking us in has a great attitude but should be guided a little more on customer service and listening. Overall Marco did a great job!
I liked that they had a parking garage to use across the street. I like that there was always someone at the front desk just Incase you needed something.
I did not like the fact that you had to ask for everything. If you want your trash taken out or your towels exchanged. They never once cleaned our room while we were out. We were told if you want something done then you have to ask. Cleaning rooms should be automatic, especially if guests are there for a week. If you don’t want your room touched or disturbed, then you have a door sign to hang out. This was not our case. This was just the first place we have ever stayed that didn’t automatically check your room daily. For the amount of money charged, I shouldn’t have to ask.
Staff were helpful and we loved being right on the beach.
The bed was firmer than I would have liked and the water pressure, on the 3rd floor, was lacking.
EVERYTHING
NOTHING
We had a really great stay at the DoubleTree by Hilton Virginia Beach. From the moment we arrived, the service stood out.
We had accidentally booked the wrong room, but Trevor, the manager, stepped in right away and went above and beyond to fix it. He made the whole process easy and stress-free, which set the tone for the rest of our stay.
The entire staff was consistently friendly, welcoming, and helpful. You can tell there’s a strong focus on customer service here, and it makes a difference.
The view from our room was amazing and really made the stay even more enjoyable.
Overall, a fantastic experience. We’d absolutely stay here again and highly recommend it to anyone visiting Virginia Beach.
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