AmericInn by Wyndham Grand Rapids Airport North

Hotels
•
AmericInn
7.9 (611 reviews)
5500 28th St SE , Grand Rapids , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Unclean rooms
Rude staff
Cold breakfast

Categories

Cleanliness
6.74
Several reviews mentioned dirt in the room and hairs in the tub.
Service
8.21
Mixed feelings; while some staff were friendly, others were rude.
Location
9.75
Convenient location for travel, highly praised by several guests.
Room Quality
7.7
Rooms were noted as comfortable but had issues with temperature control.
Amenities
7.23
Pool was positively mentioned, but other amenities had complaints.
Value for Money
8.19
Good value for the price, though some felt it didn't meet expectations.
Food and Beverage
6.74
Breakfast options were criticized for quality and temperature.
Overall Experience
8.61
Overall sentiment was mixed; good aspects were shadowed by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:48

Property Description

Convenient Location and Amenities
Located just off Interstate 96 and 2 miles from the airport, Best Western Hospitality Hotel & Suites offers a free airport shuttle, indoor pool, and complimentary Wi-Fi.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with a microwave, refrigerator, satellite TV, and a coffee maker for your convenience.

Deluxe Features for a Relaxing Stay
Start your day with a hot breakfast buffet, stay active at the gym, unwind in the hot tub, all within this smoke-free property.

Book your stay at Best Western Hospitality Hotel & Suites for a convenient and comfortable experience in Grand Rapids.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the airport transfer service hours vary. Please contact the property directly for more details.

Be advised minimum check-in age is 21 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 611 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.61
M
Megan • family_with_children • us
8
Pros:

The room was clean and comfortable. Check in was easy and the staff were friendly and helpful. The price was great for what we got. The kids were also happy with the pool. Free breakfast was an added bonus.

Cons:

Nothing really. The simple room was basic and no frills.

2026-05-07 • via Nuitee
B
Beatriz • couple • us
10
Good place to stay
Pros:

Beds were comfortable. I didn’t have any problems with the check in, since I had forgotten my purse at home and we used my husband’s debit card with no problem

Cons:

N/A

2026-05-07 • via Nuitee
J
Jami • couple • us
8
2026-05-06 • via Nuitee
D
Danita • solo_traveller • us
7
Convenient
Pros:

Price

Cons:

The bathroom had a mildew order

2026-05-05 • via Nuitee
K
Keri • couple • us
7
Pros:

The bed and pillow were very comfortable.

Cons:

I could adjust the thermostat from heat to cold. I had to turn the thermostat off to get the room cold enough to sleep.

2026-05-04 • via Nuitee
R
rolanda • solo_traveller • us
10
2026-05-04 • via Nuitee
T
Tosha • solo_traveller • us
10
Pros:

This place is amazing. The breakfast was amazing. The pool is clean. Our room was clean. The staff Was incredible Our bed was comfortable, we will definitely come here again to stay.

Cons:

That we had to leave and go home lol 😆

2026-05-04 • via Nuitee
M
Martha C • solo_traveller • us
8
We paid $178 for one night; it wasn't what we expected.
Pros:

The breakfast was very delicious. I complained about the smell of marijuana in the hallway, and they resolved it quickly.

Cons:

I didn't like the manager's attitude when I asked her for a room on the first floor. She was very rude. She should have simply said, "I'm sorry, but we don't have any more rooms available." The rooms hadn't been vacuumed properly.

2026-05-04 • via Nuitee
K
Kathryn • couple • us
6
Average
Pros:

Very pleasant staff.

Cons:

Body wash was empty and bathroom sink plunger did not work causing the sink to always backup.

2026-05-04 • via Nuitee
A
April • couple • us
6
2026-05-04 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

Helpful staff. Airport shuttle.

2026-05-04 • via Nuitee
A
Alisa • family_with_children • us
8
2026-05-02 • via Nuitee
P
Polly • solo_traveller • us
6
Pros:

Convinent.

Cons:

TV remote didn't work.

2026-05-02 • via Nuitee
M
Mary • couple • us
7
Good value for the price
Pros:

Convenient to get to the party Breakfast was good

Cons:

The refrigerator in 240 didn’t work

2026-04-28 • via Nuitee
M
Marzy • family_with_children • us
6
2026-04-27 • via Nuitee
S
Stacey • couple • us
10
The staff was amazing and the hotel was beautiful.
2026-04-25 • via Nuitee
K
Karina • solo_traveller • us
6
2026-04-20 • via Nuitee
J
jody • couple • us
8
2026-04-20 • via Nuitee
R
Rhianna • couple • us
7
2026-04-18 • via Nuitee
W
Willford • couple • us
5
Convenient
Pros:

Location

Cons:

Not enough parking, my room door did not lock properly

2026-04-11 • via Nuitee