AmericInn by Wyndham Grand Rapids Airport North

Hotels
•
AmericInn
7.9 (575 reviews)
5500 28th St SE , Grand Rapids , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Unclean rooms
Rude staff
Cold breakfast

Categories

Cleanliness
6.74
Several reviews mentioned dirt in the room and hairs in the tub.
Service
8.21
Mixed feelings; while some staff were friendly, others were rude.
Location
9.75
Convenient location for travel, highly praised by several guests.
Room Quality
7.7
Rooms were noted as comfortable but had issues with temperature control.
Amenities
7.23
Pool was positively mentioned, but other amenities had complaints.
Value for Money
8.19
Good value for the price, though some felt it didn't meet expectations.
Food and Beverage
6.74
Breakfast options were criticized for quality and temperature.
Overall Experience
8.61
Overall sentiment was mixed; good aspects were shadowed by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:48

Property Description

Convenient Location and Amenities
Located just off Interstate 96 and 2 miles from the airport, Best Western Hospitality Hotel & Suites offers a free airport shuttle, indoor pool, and complimentary Wi-Fi.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with a microwave, refrigerator, satellite TV, and a coffee maker for your convenience.

Deluxe Features for a Relaxing Stay
Start your day with a hot breakfast buffet, stay active at the gym, unwind in the hot tub, all within this smoke-free property.

Book your stay at Best Western Hospitality Hotel & Suites for a convenient and comfortable experience in Grand Rapids.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the airport transfer service hours vary. Please contact the property directly for more details.

Be advised minimum check-in age is 21 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 575 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.61
R
Roman • family_with_children • us
9
2026-02-13 • via Nuitee
D
David • family_with_children • us
6
Mediocre
Pros:

Everyone was kind and professional. When issues were brought they handled quickly with professionalism and apologies. Facility's and room were clean and pleasant

Cons:

Shower was not functioning. The item that you pull to direct to the Shower head was not functional. Bath was not an option for me. Was fixed for the next days use. Sidewalks and parking lot not cleared well especially lot in handicap area which I needed to use.
Breakfast was sparse...sausage biscuits waffles french toast eggs

2026-02-12 • via Nuitee
V
Vinson • couple • us
9
2026-01-27 • via Nuitee
A
Ava • couple • us
6
2026-01-25 • via Nuitee
M
Marisa • couple • us
7
Nice affordable hotel as long as kid birthday parties are not being held there at the time of your visit
Pros:

Price, friendly staff, comfort of room, and the location

Cons:

The parking lot was slippery, was limited to one entrance/exit, and some guests were rude

2026-01-25 • via Nuitee
J
Janet • couple • us
9
Perfect for my needs!
2026-01-23 • via Nuitee
V
Vinson • couple • us
9
2026-01-22 • via Nuitee
T
Tessa • family_with_children • us
10
2026-01-22 • via Nuitee
T
Tessa • family_with_children • us
9
2026-01-22 • via Nuitee
A
Anayansi Sanchez • family_with_children • us
9
2026-01-21 • via Nuitee
F
Frinda • solo_traveller • id
8
2026-01-21 • via Nuitee
A
Anayansi Sanchez • family_with_children • us
9
2026-01-21 • via Nuitee
P
Pickett • couple • us
6
2026-01-20 • via Nuitee
D
Daniel • extended_group • us
1
Disappointing and regretful. We didn’t even make it overnight.
Pros:

Easy of check-in.

Cons:

The room was in rough shape. The bathroom, particularly the shower looked like a crime scene. Suspicious characters in the parking lot late at night. Noisy. We felt unsafe and opted to leave at 11 PM, refusing to sleep in the hotel.

2026-01-20 • via Nuitee
C
Cynthia • solo_traveller • us
9
Convenient and comfortable
Pros:

Very convenient for going back and forth to Butterworth Hospital

Cons:

Bathroom was small but was clean.

2026-01-20 • via Nuitee
I
Idania • extended_group • us
7
2026-01-19 • via Nuitee
J
Janet • family_with_children • us
7
Nice room for our needs. Would have liked handicapped accessible bathroom.
Pros:

Ease of check-in and check out, comfortable beds, nice shower though not handicapped accessible.

Cons:

The bathroom. Very cramped. Requested handicapped accessible but no walk-in shower, no grab bars.

2026-01-19 • via Nuitee
J
Jillian • family_with_children • us
9
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Everything

2026-01-19 • via Nuitee
A
Andrea • family_with_children • us
3
Cons:

There was bed bugs. Do not stay.

2026-01-19 • via Nuitee